[Resolved] Eureka Forbes — Complaint about u r company service

 
6 Reviews
Tiruvallur, Tamilnadu, India
 Ravi9358
I bought aquagard magna UV model in august 2015 they installed me a faulty machine it does not work properly i registerd a complaint the technical person come after 20 days repair it in rainy sessions the colour of water is green the filterd water also in same colour again i registered a complaint the technection come and checked the instrument he told to change the machine to RO with UV he asked me a written letter to change the machine but no response till a month the coustamare person also called me told we will change machine but no response from u r company
Complaint marked as Resolved Jan 8, 2016
nothing happened no email no phone call my problem not solved still.custamare care personals also not giving correct reply in my phone call worst company worst service the instruments are not value fr the given money

Complaint Status


[Dec 25, 2015] Eureka Forbes customer support has been notified about the posted complaint.
Updated by Ravi9358, Dec 30, 2015
Please reply my complaint
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Hi Ravi,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
S.Ravichandran
21 SP road
koppur village & post
Thiruvelloe taluk & dist
my registered mobile no [protected]
pls check my calling status
November 26th call from u r customer care person and told me we will change yr machine but still no response
thank you
Please reply my complaint
Hello Ravi,

Thank you for sharing your contact details we have made a note of the same. Our concerned team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
still no contact from ur side

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    Eureka Forbes - Complaint about u r company service