[Resolved]  Eureka Forbes — Installation of new product

Address:North Goa, Goa, 403101
Website:www.eurekaforbes.com

I bought the aquaguard classic from snapdeal on 22/10/16 and registered with Aquaguard on 27/10/16 with service request no. 97366221. Till today no sign. Called local office at Porvorim who showed me newspaper report that Online warranty/ installtion is not available for online purchases. You should take this up with them otherwise your online name will be spoilt.
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May 11, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
Eureka Forbes Customer Care's response
Hi Devcon, I am concerned to hear this and have escalated your issue to my team at Goa. Be assured they'll address the same at the earliest.

Regards,
Leena
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Hi Devcon, as per the feedback received from my team, I understand that your issue has been resolved.

Regards,
Seema
Nov 08, 2016
Updated by ddevcon
Thank you Consumer Complaints for taking up this issue.
Complaint comments 

Comments

Dear ddevcon,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
The issue was addressed yesterday on 6/11/2016. But I feel they should talk to their marketing team not to give false information to enable them get orders at local level.
Dear ddevcon,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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