Eureka Forbes — No installation service provided

Address:560003
Website:www.eurekaforbes.com

I purchased Aquaguard Magna from Snapdeal and raised a request for installation on 06/12/15. They informed that the technician will contact me within 24 hrs. Since there was no response i followed up thrice so far and am getting the same response each time. There is no way to talk to anyone like a supervisor or manager as well. Very disappointed with this kind of service and I regret to have purchased from Eureka Forbes. The commitment they show while selling their products isn't shown after sales.
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Complaint no. is 93926819
Dear Pk88,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Dear Customer,

We regret the inconvenience caused. We have noted your details and our team is working towards completing your installation at the earliest

Regards,
Eureka Forbes Team.
Hi Pk88,

Please share the Order details with us we are unable to find the details with the provided details.

Thanks!

Team Snapdeal
Dear Customer,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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