[Resolved]  Eureka Forbes — NO SERVICE OFFERED AFTER MULTIPLE CALLS

Address:Jaipur, Rajasthan

Its been two days requesting for aquaguard service at my place in mansarover, swarna path, Jaipur but there is still no service offered after 9 phone calls. On every call, i got a reply that they are sending an executive in half n hour. With no service, i am forced to source clean drinking water from neighbours. Address of service centre: 51/05, Shipra Path, Opp. Neeraj Modi School, Jaipur, 302019 Service centre contact no. :[protected] Kindly do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear mkbrulz, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
Brij Bhushan Bhatnagar
Contact no. : [protected]
Add: 40/98, Swarna Path, Mansorover, Jaipur
Dear mkbrulz, thank you for sharing your contact details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team
On multiple calls again yesterday...finally guy from service centre showed mercy on us & made a visit.
In this case, suffering is caused to my family..i have to source water from neighbours for 3 days in this festive season
when guests are on peak..n fyi..this is not the first time i am dealing with...everytime i have to call atleast 10 times for the service.

Kindly improve your standards & try to understand the pain of customer.
Dear mkbrulz, thank you for your valuable feedback.
We are sorry for the inconvenience caused.
However, we are glad that your issue has now been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Thanks for looking into the matter.

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