Comments
Hi
A lots of time i have call to your customer care number[protected] about my free gift . However they havent take any action on complaint raised on dated 6 march 2016 Complaint number : 94755752 not yet resolved might be you are not follow the TAT to resolved the customer complaint .its already a month over after purchase the product . as per bill receipt "Please note that the products availed in the offer – Provogue Watch will be shipped to you separately within 2 weeks". I think its almost 5 week done . Still i haven't received the product . Your customer care team is still working and checking with backed and need extra time to resolved the complaint . I think your e commerce is not that much effective to work properly . Every time a listen the new thing Manager not available, he is busy in meeting. Sir I will call you. Need more extra time. i think all bull are done from your customer care. Surely i have purchase a product from one cheater company.
I don't received a single call from your team.
A lots of time i have call to your customer care number[protected] about my free gift . However they havent take any action on complaint raised on dated 6 march 2016 Complaint number : 94755752 not yet resolved might be you are not follow the TAT to resolved the customer complaint .its already a month over after purchase the product . as per bill receipt "Please note that the products availed in the offer – Provogue Watch will be shipped to you separately within 2 weeks". I think its almost 5 week done . Still i haven't received the product . Your customer care team is still working and checking with backed and need extra time to resolved the complaint . I think your e commerce is not that much effective to work properly . Every time a listen the new thing Manager not available, he is busy in meeting. Sir I will call you. Need more extra time. i think all bull are done from your customer care. Surely i have purchase a product from one cheater company.
I don't received a single call from your team.
Purchased dr. Aquaguard compact the water purifier paying the full amount through online. However not received the free gift provogue watch as per promised . Its almost more than 15 days and haven't received any feedback on this.
Order No:[protected]
Order No:[protected]
Purchased Dr. Aquaguard magna HD RO+UV (NXT) [protected] water purifier through online. Customer Id [protected]. However not received free gift provogue watch as per promised. it is almost 45 days completed and have not received any feed back from you.
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60%
Complaints
7842
Pending
410
Resolved
4409
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team