Eureka Forbes — Poor water quality of aquasure - xpert ro uv uf with tds

Address:

560050

We have been using Aquasure Xpert ( RO+UV+ UF with TDS regulated) since Oct-2013. I had reported Eureka Forbes multiple time on quality of water and also for excessive noise being generated by the instrument.

3-4 months back I had shown the technician Aquasure Xpert water quality was very poor. The reading was 140 PPM reading from TDS tester, the direct tap/overhead tank reading was around 150ppm. Then technician changed the filters then water TDS reading as around 50ppm.

Two day's back again I had make a compliant with Eureka Forbes for excessive noise coming from the Aquasure Xpert. Technician visited my place and left without rectifying the issue. Again checked the quality of the water from the Aquasure Xpert, it was shocking to notice again water quality shows ~140ppm and direct tap water around 150ppm…. After RO+UV+UF with TDS regulator in the Aquasure Xpert shocking to notice just marginal difference between direct tap water and so called purifier water.
I am beginning to suspect Aquasure Xpert water filtering functionality itself. I am writing this to bring to a notice of Aquasure Xpert team to seriously look into this issue.
You can contact me at ga.[protected]@gmail.com