[Resolved] Eureka Forbes — Product : dr. Aquaguard classic | |||
Respected Sir, sub: refund of amount with reference to the above, i puchase online product of Dr.Aquaguard Classic from Eureka Forbes, by online shopping @ eurekaforbes.com through Debit card on 1st November, 2015, detial of My constumer Id : [protected] and Transaction Id: 82180, amount Rs.8, 990/- they have shipped through Gatti Transport, and also given the docket Number[protected], within 3 to 7 days your product will reache at door step but lodgeing so many complaint to Eureka Forbes online No: [protected] and I am not getting the proper response, i received the call from the Gatti after 3 week, one Mr. Soppan cell No: [protected], he said that your product is lost in transit and he inform to Eureka Forbes to refund the amount, everyday I am keep touch with Eureka Forbes, they told me to cancel by online same I had done, I got cancel request Number #00867 after calling several time and I am not getting the proper respsonse. I request you to take strict action. please try to solve my refund amount . this my hard earning money. do the needful and oblige thanking you with regards sajid pasha(my Email id [protected]@yahoo.co.in) Mobile No: [protected] May Berry Apt house No.1400, Flat No.203 1st Main 3rd Block, H.B.R LAYOUT, NEAR BDA COMPLEX BANGALORE - 560 045 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Sajid,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Hi Naresh,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
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After purchase for 10 days there was no communication of any sort from your side as to when I would receive my product nor any contact number for me to get information.
Finally I got my product delivered on 11.12.15 by gods grace.
There after I registered online for installation of the product.
Till date (18.12.15) no service personnel has contacted me regarding installation. Even the sales personnel who was behind me for buying the product, is not receiving the call wen i call.
IS THIS WAT YOUR COMPANY CARES FOR THE CUSTOMERS ??????
THIS IS VERY VERY POOR CUSTOMER CARE TO THE CORE.
I would like to return back your product due to this poor care at begining itsef.
Kindly guide me for the returning procedure.