Eureka Forbes — Re-installation of eureka forbes aquaguard (Classic) water purifier | |||
Dear Sir, We regret that your service privder available at Bharat Nagar Talab Tiloo, Bhori Jammu - 180002, is not attending the call for the last 10 days irrespective of various reminders as I shifted from Dehradun to Jammu & had to re-instal the Aquaguard at my residence at H.No:55, Durga Nagar, Talab Tiloo, Bohri, Jammu-180002 Despite of the fact that the service contract being valid upto January-2017.I am sure matter will be taken up for the redressal of the grievance. Regards, KULDEEP KUMAR, email id: [protected]@gmail.com H.NO:55, DURGA NAGAR TALAB TALAB TILLOO, BOHRI, JAMMU. TEL[protected], [protected], [protected] Was this information helpful? | |||
|
Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Sir,
It is disgusting that despite the lapse of 5 days nothing has been heard till date. It appears that it is futile to enter into a service contract of 2 years as no service is rendered after lodging a complaint. I hope I have to lodge complaint in consumer forum only, as there is no response from the service privider.
Regards,
Kuldeep Kumar, H.No:55, Durga Nagar, Talab Tiloo, Bohri Jammu.
Tel[protected], mobile: [protected]
It is disgusting that despite the lapse of 5 days nothing has been heard till date. It appears that it is futile to enter into a service contract of 2 years as no service is rendered after lodging a complaint. I hope I have to lodge complaint in consumer forum only, as there is no response from the service privider.
Regards,
Kuldeep Kumar, H.No:55, Durga Nagar, Talab Tiloo, Bohri Jammu.
Tel[protected], mobile: [protected]
Hi Kuldeep,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
Aquaguard Classic not Installed after 5 days of product delivery.
I have purchased Aquaguard Classic online from Eureka Forbes.
Customer ID is [protected].
I have received the product on 3rd May 2016. On 5th May, I have logged a request for Installation of the product. After that also a have called to remind 10-12 time so far. Call attended every time and assured installation with 12 to 24 hours. Request ID: 95332401.
Till now no installation done. Is this the reputation and promises done by Eureka Forbes. Stop fooling people.
Regards
unsatisfied Customer
I have purchased Aquaguard Classic online from Eureka Forbes.
Customer ID is [protected].
I have received the product on 3rd May 2016. On 5th May, I have logged a request for Installation of the product. After that also a have called to remind 10-12 time so far. Call attended every time and assured installation with 12 to 24 hours. Request ID: 95332401.
Till now no installation done. Is this the reputation and promises done by Eureka Forbes. Stop fooling people.
Regards
unsatisfied Customer
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team