FastWay Transmission Complaints & Reviews

Dear Sir/Madam, Last Cash receipt no 203492 dt 26/10/2013, VC No [protected]-3 in the name of Rajbinder Singh Pathania H/No 1679 St no-2 New Prem Ngr Ludhiana. Facing error 109 dt 15/11/2013 & continued complaints against this error on your customer care no[protected] & [protected], [protected], [protected].But till now my compalint is pending . last fifteen days .why? ple look the matter & solve the issue. Tks Rajbinder Singh Pathania [protected]

actually i ordered the HD box to my cable operator but he didnt deleiverd that to me even in 6 months i called at fastway office in Jalandhar and Ludhiana both but they didnt do anything...after that i just get that they said that our cable operator didnt paid his payment to the office...as i told at fastway office that my all payments are clear but my cable operator didnt payed some payments to them so the are not issuing the Hd box...so what i do if i have to get that...

I wish to complaint that I had called 3 times at[protected] to get rectify my setup box as sound output is not coming out of it and the complaint number are[protected] dated 25.09.2013,[protected] dated 28.09.2013 and[protected] dated 02.10.2013. I had also made so many calls at my regional complaint office at[protected] and till now I have not got any response. kindly do needful in above matter to solve my problem. Satwider Singh H.No. 1-B, Simran Colony, Satjot Nagar, Block-D, Dhandra Road, Ludhiana. Mob.No. [protected]

hello, i m janak from panchkula, we are using for entertainment fastwaycable network with setbox in our house. they are providing very very very poor quality of cable network i had complaint many times on [protected], but al;l in vain. iof we contact our area cable operater he impose all problems of fastway( peeche company se kharab aa raha hai)company walon ka ph aata hai theek hue hum kehte hain nahi, abhi ho jayeagi six hours lagenge, koi bhi aisa din nahi hai jab se new setbox issue hue hain ki ek din, only single one day cable clear chali ho, koi sunwayi nahi hai consumer...

HI,

I want to highlight about poor service & rude behavior of service provider (Satyam Cable). For more than 2 month I am not receiving proper cable service. When I try to contact him no one respond on mentioned communication details. After lot of effort finally I came to know that last 2 months payment is pending whereas as service provide never intimated about the due payment. Even after paying 2 month payment I am not receiving proper cable reception & every evening I require to contact service engineer where as they don’t even bother speak properly with customer. When I today contact service engineer regarding the same he shockingly told me“jo ukhadna hai ukhaad lo nahi theek karta tera cable” is it a way to behave customer. Please look into this matter otherwise I have no other option of disconnecting connection.
My details mentioned below :
STB Mac ID :[protected]
Name Praveen Kumar
#224A, Behlana, Chandigarh
Mobile :[protected]

I HAVE THE TWO CONNECTION OF FASTWAY CABLE MAY 2013, [UNDER THE SCHEME OF GIVE ANY DISH GET SIX MONTH RENT FREE], THE BOTH WORKING ,BUT ONE 15 DAY ONE IS WORKING AND ONE IS STOP, I MADE MY COMPLAINT ON HELPLINE NO[protected], BUT NO ACTION TAKEN AND I MY COMPLAINT TO AREA INCHARGE MR MANDEEP MOBILE NO[protected] AND TO TECHANICAL INCHARGE MR BABA LAL - MOBILE NO [protected], BOTH ARE NOT GIVING ANY PROPER RESPONSE , SO GIVE ME THE SUGGECTION , WHERE I GO TO DO TO SOLVE THIS PROBLEM JAGDEEP SINGH H. NO 761, KHUD MOHALLA, LUDHIANA [protected]

Yesterday i have call from my number [protected] at 11.30 pm and i am shocked that person attending my call did not response fairly. I have some problem related to rental recover by the local operator .We have single family and local operator demanding for 460 rental of two fastway boxes. Operator attending the call is also not providing good response.kindly resolve the matter

Sir, This is to inform you that i want a new cable connection at my home, but i am facing many problems for availing this service. I am continuosly calling the cable operator of our area from last 10 days, but he is not responding, first 5 days he didn't picked the call, i was continuosly calling him 5-10 time in a day. After that i compliant against him to the service center of our area, after that he started picking up the call but didn't came to our home for connecting the cable connection. I am calling him daily ,he always says "i will definetly come today" this is his pet dialogue for daily. Then i called service center again, they said that he (cable operator) had already issued all the accessories for your cable connection from the service center 3-4 days ago. The details of the cable operator & the service center are given below:- Service Center Contact no.- [protected] Area- Baba Farid Nagar, Bathinda, Punjab. Cable operator name- Sanjay (may be) Contact no.- [protected] Most of the persons of our locality are facing many problems regarding cable connection. Everybody complains that the dealing of the person is not good. So, please do the needfull as soon as possible and take some action against that prson and service center. Regards, Sharan [protected]

Hi
I am NK Thakur My address is 160/II/I NFL T/ship,Naya Nangal, distt.-Ropar Mobile no. [protected]
I am using the fastway connection since 3 months . Since a long time approximately 2 months i am not able to receive some Channels like any Chhatishgarh news channel .they are providing very very very poor quality of set box cable network and every time show signal/picture& sound quality .sopl.do needful

I applied for a new connection at the Ludhiana customer care centre and they offered me to take my old dish tv set top box and the antenna and give me first 6 months of cable rent freehand asked me to wait for 4 days. after 4 days of waiting nothing happened. I asked for the local operator guys number and when I called him he says that he has to arrange new wires for my area even when I knew that all my neighbours use fastway. After a long hassle he agrees to get me the connectiion but then he doesn't agree with the 6 months offer as it would be a loss to him.Now plz explain me the whole situation about the communication gap and the operator guy declining the offer.

My cable set up box is not working, It kept on intialising again and again, I have complained at [protected] and chasing them up, they always assure that your complaint would be resolved in 4-6 hours but it didnt happen so far, Moreover I have complained my cable operator in Sector 4 panchkula too BUT to no avail, their services are pathetic. It can be imagined from the fact that I had complained about the cable services ( for one reason or other) almost 10 times in last month. I don't know how to escalate it, But I would certainly take this up to next level so that cable operator can be penalised for their bad services.

FASTWAYS pUNJAB I am a user from BRS nagar ludhiana being servised by Jolly Cable.

every now & then the transmission goes off & despite many requests/tele calls many a times no body turns

up to rectify/repair the fault.

Today it happened again, on 29th July, NO CABLE since 9 AM & now it is 9.15 PM, during this time I made 8/9

calls to Jolly Cable, & every ime reply is "MAN WILL COME TO U SOON" but no body comes.

called CALL CENTRE [protected] too but they to register the comp but do nothing. JP [protected]

FASTWAY----TOOOO BAD

I am using fastway cable service at my home. Fastway cable show their logo under each channel on lower right corner. This one is very irritating. Whenever I watch sports channel it hides info about scores. Same in many other channels it hides info which I want to see. I complaint many times but no action. So kindly take action to remove logo which disturbs us to watch channels. Thanks.

Dear.Sir/M


Dear my name is s. Jaswant singh from PatialaI have a set of box of fastway which is not working from last 3-4 days.first it was showing picture in breaking picture but now it is toatly dead it showing eror 104.I logged complaint for same two three time on [protected] and many time to local cable operater but till date I am not receive satistied result from fastway side. I request to Fastway kindly check the same and do the needful on very urgent basis.ZU




From

S jaswant Singh

[protected]

I am here to tell the plight of all customers of Fastway Cable in Punjab. Fastway is cheating its customers by giving poor hardware and service. On their website they say get all 300+ channels for Rs.215 + taxes. But I am paying rs. 250 for TV-1 and Rs.150 for TV-2 and still getting many channels blocked. They are even blocking free to air channels like Star Utsav,Zee Smile etc. and also some ultra cheap channels like Sahara One,Zee Classic etc. They are said to be paid. So what am I giving them in the form of Rs.400,charity or Bill? See the link below from their Platinum Pack joke PDF file.

http://www.fastway.in/images/Platinum.pdf

Also set-top box always lags,sound is too low on some channels ans too high on some ones. On some channels sound comes through left speaker or right speaker only. Video stutters and lags. Block channels on their will. They are acting like government authorized culprits.

Hello Sir/Madam

I am sanjeev kathuria, my House Number is 806/1, sector 41-A, Chandigarh,i am having two fastaway digital cable connections at my Homw....from the last ten days my cable is not working properly...it is giving message of "signal not found"...after every 4-5 mints,,,i have complained at the cable distributor(M/S Global Communication) but no body have any concern and compassion for the customer...they only come for payment purpose and complaint are left on Bhagwan Bharose...this is very pathetic from a cable service provider...kindly do the needful otherwise.lodged the complaint at [protected] but no action taken...have told cable operator to change cable wire but everything is useless.

No Signal From last 4 days
I was impressed by the quality of fastway cable service but it is really the bitter truth i am facing from last three days their is
104. No Signal- Contact your cable operator!
When we Try to contact Cable Operator his number is switched off or No-reply. Careless, irresponsible Cable Operator it seems he knows where the problem is but not caring to mend it.
Thrice brought in notice of customers care [protected] they assure you that action will be take in 4 to 6 hrs but from last four days their have been complete failure in performance of their duties or FASTWAY Care has failed to keep Cable Operator under check leading to helpless unsatisfactory customers.
Such attitude is forcing us to switch to some other service DTH or rather back to dish tv.
Amanpreet Singh.
[protected].

Hi, I have made a complaint against the cable operator at [protected] many times. I am not getting channels as per the payment and contract. The person who is sent by the local cable operator is Asian channel communication situated at 13572, St. no. 2, sewak nagar, dholewal, ludhiana - 142003, behaves rudely and said that they will not change the box do whatever you want to do. We are unable to receive channels such as star plus, zee tv etc.. when we call, we do not get any good response. Kindly do the needful asap.

Thank you.
Pawanpreet Kaur

we are using Fastway services through cable operator and Fastway cable Advertise the charges for SetofBox for 500 and DC Cable Operator[Ludhiana] Charge Us 650 and Monthy Rental Of 250 Per Month .I just Wanna Ask whom should i complaint about this thing .They are just ripping people off by giving misleading instructions .So guys I[censored] connect to Fastway Cable Just Make Sure They Stick To There Advertisements Which They Showed On Television and Charge U Proper Amout Of Monthy Subcription.

COMPLAINT FROM 207-A BLOCK ,AGGAR NAGAR, LUDHIANA...SOURABH GUPTA


sir,
my cable is not working since 2 months and we are complaining you five to ten times a day ..and no body is responding and we dont have
any higher authority number..it just sucks calling [protected] again and again..kindly resolve this problem as soon as possible...