First Flight Couriers Complaints & Reviews

First flight worst service

Dear Sir,
we have dispatched a cover to hyderabad on 3rd of March.10 and the tracking number is A27432270 but the cover not delivered yet, I have sent so many mails but no reply, am forwarding the mails for your reference, would request to resolve the problem & take immediate action against them

Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]
[protected][protected][protected][protected][protected][protected]


Rakesh,

Waiting for delivery details

Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 25 March 2010 15:48
To: 'Hydsales'; [protected]@firstflight.net
Cc: [protected]@gmail.com; rahul singh; [protected]@firstflight.net
Subject: RE: isb mailroom/RTO SHIPMENT REG/most urgent/A27432270



Hi Rakesh,

Find the attachment



Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Hydsales [mailto:[protected]@firstflight.net]
Sent: 25 March 2010 15:36
To: Mail Room
Cc: [protected]@gmail.com; rahul singh; [protected]@firstflight.net
Subject: isb mailroom/RTO SHIPMENT REG/most urgent/A27432270



Dear Sir



Kindly provide us the complete address of the above c/ment



Regards

Rakesh

----- Original Message -----

From: Hydsales

To: Mail Room ; [protected]@firstflight.net

Cc: [protected]@gmail.com ; rahul singh

Sent: Thursday, March 25, 2010 1:08 PM

Subject: Re: isb mailroom/RTO SHIPMENT REG/most urgent/A27432270



Dear Sir



Pls wait.. will confirm you shortly



Regards

Rakesh

----- Original Message -----

From: Mail Room

To: Hydsales ; [protected]@firstflight.net

Cc: [protected]@gmail.com ; rahul singh

Sent: Thursday, March 25, 2010 12:55 PM

Subject: FW: isb mailroom/RTO SHIPMENT REG/most urgent/A27432270



Hi Mahendra/Venkatesh,

The status not updated so far, follow up is going on daily but no result, I do not understand what the problem

Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 25 March 2010 09:28
To: 'Hydsales'; '[protected]@firstflight.net'
Cc: '[protected]@gmail.com'
Subject: RE: isb mailroom/RTO SHIPMENT REG/most urgent/A27432270



Dear Mahender,

Please update at the earliest

Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 24 March 2010 12:10
To: 'Hydsales'
Cc: '[protected]@gmail.com'
Subject: RE: isb mailroom/RTO SHIPMENT REG



Hi Venkatesh,

Reminder mail



Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 24 March 2010 08:58
To: 'Hydsales'
Cc: '[protected]@gmail.com'
Subject: FW: isb mailroom/RTO SHIPMENT REG



Dear Venkatesh,

Take it serious & update immediately



Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 22 March 2010 10:45
To: 'Hydsales'
Subject: FW: isb mailroom/RTO SHIPMENT REG



Dear Venkatesh,

Please update



Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]




[protected][protected][protected][protected]

From: Mail Room
Sent: 09 March 2010 14:09
To: '[protected]@firstflight.net'
Cc: '[protected]@gmail.com'
Subject: isb mailroom/RTO SHIPMENT REG



Dear Mr. Venkatesh,

As discussed regarding RTO shipment vide awb number A27432270, please find the attachment scan image of the shipment for your reference, would request you to check once at your delivery official & let us know

However today I am going to re-dispatching the cover as informed, request you to deliver the shipment & do the needful

Thanks & Regards,

Sanjay K.G

IIMailroomII

IIIndian School of BusinessII

IIHyderabad-500032II

(+[protected]

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.







Thank you.
Naaptol Customer Care.

i want to take franchiseee of first flieght so contact me

Plz find my coureir (D.No.24930489

Our supplier had sent the material from Mandya with below detail
 LR / RR NO.: SK1207452. Dated : 13.04.2010
Your people had not lift the material from Mandya to Destination address PathanKot

I am getting not proper reply
please update

Dear Sir,


This is not regarding courier comlaint, this is regading cheap behaviour working peoples in First Flight office located at Adampur Doaba, Jalandhar near PNB bank, its owner is Mr. Ganesh and two courier boys are Mr. Deep Kumar and Mr. Sunny.
Courier boy is sending me cheap sms fron las 8 months, while I came to know that which person is sending these messages to me that is Courier boy Mr. Deep Kumar. I compained to owner of agency Mr. Ganesh, but he is not take any action against that courie boy Mr. Deep kumar, he is a so much cheap person, even I've changed my number, but from last days he is calling on the phone of our office at bank at adampur. then 10 days ago I did complaint in Police station against his behaviour, but still he is doing the same things. Courier agency contact number is [protected], [protected]


Yours Truly

Neha

Please take some action against that.

its my humble request.

I also had similar experience with this. I have a consignment to recieve from chennai and the consignment about to return back to origin due to 'PARTY SHIFTED'. they dont even come to my house nor contacted me on phone. when you call the customer care.. it wont connect... if conneected they will say that they will checek and get back to you.. they never do that.. i called them 4 times in 3hrs.. no proper anwer.. pathetic service they are providing to customer.. they dont even update the site with correct phone numbers and address.. i went to the nearest branch.. i did not find the office at that address.. they given all false address and phone numbers in their official website..

consignment#C10671704

First Flight — Consignment delivered in poor condition.

This is in regarding to consignment no. J15421255 from Kanpur,UP to Mumbai,Maharashtra, the consignment was delivered in poor condition, instead of complaining within 24 hours as per the company's policy no action has been taken and they are not accepting their mistake.
Kindly look into the matter.

Mumbai Axis bank had dispatched a courier through First Flight Courier Limited, the details of dispatched a courier through First Flight Courier Limited, the details of which are mentioned below:

Consignment No.: FB014385
Date of Booking: 037-MAY-2010
Place of Booking: mUMBAI
Destination: QATAR

The courier was delivered to First Flight Office Qatar . However, it was not delivered to the addresee till 3-july-2010.
Our grievance is

(a) Why was the non-service station not checked at the time of booking by First Flight Courier Limited?

(b) Why was the non-delivery of courier not informed to us.

There are important documents .
This non-delivery and careless approach has put the us disadvantage and has had impacted its reputation. Moreover, the non-friendly attitude of customer care center of First Flight has created dissatisfaction. We take this as a breach of trust - after promising a service it is not withheld.

In view of the above, I would request that this complaint be forwarded to the concerned authorities at First Flight. We may be forced to take this matter with relevant authorities as well in case we do not hear from them.






K.Vijaya Rao

Qatar

mob: 3076804

To whom so ever it may concern.


Sir/Mam


I feel sad to inform you that two days back when i booked a courier from chandigarh to new jalpaiguri town (west bengal) from the first flight courier office of chandigarh the vendor named "Chitranjan" took Rs-860/- from me for a courier which was of the dimensions 16"x14" and weighted 700gms only. The same guy then gave me the reciept and did not mention the price Rs-860/- on the reciept and told me not to disclose this price to anybody which sounded very suspicious to me. instead he wrote the same price on the back of the reciept. since first flight courier is such a big name i trusted the guy and came back home. and once i checked the site to calculate the rate of the item it came out to be only Rs-200/-. what else to say thats all. that man was a FRAUD. please look into the matter and take the concerned action.

Name of the first flight person- Chitranjan
Address- indl. area phase II, chandigarh.

Regards



Varun Sharma

Tirupati SignAge.

Plot no.-326, Industrial Area,

Phase- IX, MOhali, Pb.

M No.- +[protected].





Financial Advisor
Reliance Life Insurance Co. Ltd.
+[protected]

First Flight — non delivery

the order has been received by the courier on 6th July but so far the same is not delivered, while calling the office, the reply being received that the concerned person is not available

My track no is H26641040. the door was locked when the delivery was made. Can you please tell us how to get it or whom to call for the consignment. kindly do not return the consignment back to Tiruvalla. Kindly contact us on [protected]@yahoo.co.in. also can contact us on [protected].

My track no is C06612682. The status of showing in your website the consignment is delivered by you on 5th August, but we have not received yet this consignment number. So please track this consignment immediately.

you can call me on [protected], [protected]
O P Shukla

Found good reference from this link http://theindustrymeasure.com/2010/08/06/firstflight-courier-india-tracking-stat...⇄

First Flight — parcel not received

Dear Sir,
with a viewpoint of product safety and customer satisfaction, i prefer first flight to send some important parcel on occasion of rakhi. I send item on 30/08/10 and today is 7/09/10. Its almost 10 days have passed but neither my booker nor customer care at ahmedabad is able to tell where the parcel is? moreover my booking is not showing.My booker at bhuj is Md. Iqbal. He is not picking up the phone.I have spend more than 100 Rs on phone but all are defering.Sir I am harrased. So with a hope to get results I am sending you this mail.
hope u will help me..
consignor-Harsh Ranjan(bhuj,Gujrat)
consignee- Sweta Rani (bhagalpur,Bihar)

Courier not recived & madam neetu sitting on customer care no[protected]
bathinda
i will call her apprx 8 times for checking status for pod no k 11280958
she tell system not free each & every time
this not right

Kindly Do the need ful

Regards
Raman Dabra
M/s Aryan Associates
#3688 tulsi Ram Street Muktsar
Ph no [protected], [protected]
Email docomo.[protected]@gmail.com

my consignment no. ZB3601385, give status

My Docket No. is 87482002, Please give status as soon as possible
Email: [protected]@ngkntk.in

dear sir/ madam
i send my documents on 04 10 2010 from kolkata to meerut, but till date no delivery of documents has been done, my consignment no. is E47476350 kindly do needfull
thanking you
ajeet singh verma
Mob-[protected]

Dear Sirs,

We have sent an international courier AWB# FJ0052548 to Germany but till date itis not showing on the tracking field. Kindly trace and let us know the exact day of delivery of the consignment. Also we would like to know the company with which it is associated for delivery in Germany.

Thanks and Regards,

Taposh Chatterji.
ABC Industries
Mirzapur ( UP )
India
Mob : [protected].

Still i am not recieved my courier,
Consignment no- A59291352
Date of Courier- 30/10/2010
from- vijayawada
destination- K.M Doddi(bharathinagara), Mandy(Dist)

My consigment no ZB6452415, was delivered to me on[protected] by ICICI Bank. It carries an important bank document. I have'nt received yet. Can somebody call me please?? Its very very URGENT!!

I have not received my Consignment Number J68105078 .
Date of courier : 04.12.2010
From - Farrukhabad
Destination - Barnala
Showing location since last four days : Ambala

Please help as this a top urgent document

Cheap, racial comments by your staff,
Not only your staff dont deliver courier but also abuse of being a north indian and tell me to talk in kannada and huang up phone many times.my friend sent me a courier from abroad and i received a call from your end saying it has arrived, After confirming the address at 11 am he said it will be delivered by 3pm. I kept waiting for the day, but in vain, i called up same number at 6 pm and spoke with little kannada, he said i dont know OK OK OK ... Then again i called next morning, i got the same reply. I said i dont understand, he said in kannada that you are in karnataka, talk in kannada, i reverted I am in India, karnataka also in India now speak in hindi, This was followed by hanging up my caqll. When i called from other number i got a reply saying it will be delivered today, I got confused, and told my college to call, when he called with the tracking ID he was told to come and collect the parcel as they said address was wrong. Thats a great service. And this is the second time its happening ( going and collecting parcel) when i went there i found that my address was correct, not only that, they also called me for confirmation. Moreover i found that the office is merely 1 km away from where i stay. I leave it upto you to decide whether it is deliberate or negligence, But your employees at that branch are sure Dumbs, mentally retardsand racists.By the way, the office is at Banashankari, near popular bajaj showroom, Bangalore.

MY AIRWAYS BILL NO IS- CC4399988 1st 1 week these waste felows put party not available..2nd week daily i called and asked it for delivery but they are telling tomarrow...and one miss kavitha promising daily like sure today i will arrange for delivery..i dont know wat the hell these ppls are doing...it is a worst courier wat i never seen...

reservation office -vijayawada — fraudulent behaviour by officials

dear sir,

i was waiting outside the reservation office to take tatkal ticket by 17210 seshadri express for 25/12/2010 , early in the morning on 23/12/2010.
I saw the main gate opened at 07.30 hrs, to let the passengers go and take their positions in ques, suddenly i saw a 55 year old person who was already inside , going and taking his position being the first man in counter number 4.
as i was a senior citizen i could not get confirmed my ticket as i was 6th to stand in que.
i want to complaint against the reservation supervisors present in the office to entertain the person fradulently from inside , preventing the other people who were waiting to take tickets since midnight, in bone biting winter.
kindly look in to the matter, sir.
thanks
pandurangarao.n

Dear Sir,

This if for your information & necessary action. The docket no is W50209673. There was watch in the courier, but it was delivered only with the envelop, with out the watch. Do treat the mater as urgent & revert back ASAP.

Thanks & Regards
Debankur Pal.
Ph no: [protected]

Dear sir,

My docket No. is A11907171, my courier have been not recieved for which i have been really fed up, because the phone No. of your thane branch are not responding even your customer care No. are helpless and not receiving. most of your phone lines are dead due to non payment of the bills.

kindly request you to do the needful at your end.

regards,

kumawat chandraprakash.

First Flight — PARCEL NOT TRACED

Dear sir,
I am so sorry to state about the poor service of your, still till today i.e. 7/1/2011 customer has not received the parcel .What is going on I do not have any idea as I have tried the best possible way to trace it but in vain. Finally I can say that I have raised my hands up. No response from any of your office, if I am contacting them I am blessed with all rude answers(I have done my job, no idea,lost,do u think I am a postman)what can I answer them back.Now order is going to get cancelled if it is not deliverd,some one please do some thing.
Consignment Number- A08419722
Booking Date -31-Dec-2010
Origin - Hyderabad
Destination - Pune
Status - In Transit[Contact]


from-kemprtonix
deg-hyderabad
[protected]/[protected]

Dear All,


Kindly provide us the scan copy for the consignment that had been dispatched from Secundrabad on 3-1-2011 as early as possible... The consignment number for the cover is A25436046... Kindly provide us as soon as possible to the below mentioned mail i.d... abm.[protected]@adityabirla.com&abm.[protected]@adityabirla.com

i have not found my delivery while it dispached on 11jan 2011 from mumbai to allahabad.if any problem occurs to delivery please contact me at this mobile number [protected].thanks.

please send first flight courier customer care numbers related to allahabad and lucknow.

Dear Sir,

I have not received my Consignment with airway bill no. ZB1613256 but on the PAN card site it shows that the consignment is delivered on 13th June 2009. Would you please confirm me the name of the receiver and the address.

Regards,
Nidhi Sharma

Dear Sir,
We have tied-up with this courier because we hoped that we will get the Quick service from them but it seems wrong as 2 days back we have couriered the parcel which still not receipt by the person and there is no proper response from firstflight since we have to follow with them again n again...as you have said it should reached to the concern person on said time only.

A consignment containing match boxes from Sivakasi against FFC Way bill no.[protected] despatced for us by The Match Makers on 28.2.11 on COD basis and it is not delivered till today ie. 12.3.2011. When I enquired from your office at Gurgaon they told me as the cheque was not ready that is why they did not deliver the material. But the fact is that they did not contact our office and on their own made this excuse and after several phone calls to Sivakasi and in local office they are not bothered to deliver the materials. This consignment is very urgent for us but we are not getting the same due to the bad services of First Flight. Please look into the matter and arrange to deliver the materials today itself.
Pitamber Dutt Joshi
[protected]
Sanya Hospitality Pvt. Ltd.
Plot No. 27B, Sector Road,
Sushant Lok - I
Gurgaon - 122002

This is not regarding courier comlaint, this is regading cheap behaviour of Mr.Ganesh, working in First Flight office located at Aveneu road, Bangalore. Actually i had send a caurier on wrong address and suddenly i realised and called them plz, stop my caurier.While talking with bangalore office the way Mr. Ganesh talk with me is horrible.I was talking in verry good manner but that person had abbused me in local langauge.


Regards
Savitha

yes i m facing same type of problems very very worst service FIRST FLIGHT IS worst flight

Dear Sir,

This is regarding our one currier ( Yor No. C[protected] that sent by our Principals from Chennai to our office in New Delhi Vikaspuri area.

In your sistem it shows in transsit for two days i could not recive our items wich is very urgent to a Hospital.

Though i tried to contact to your customer care numbers for New Delhi for two days no body was answering. and iwas in a doldrums what i havto do or where i hav to call due to the poor answer i experionced for your diffrent agencies.

Any now i informed my Principals, for sake god never use First Flight to sent item to us.

Best regards,
Muhammed Sherif.A.A
[protected]

First Flight — delay of courier

i send one courier C.NO.U86346493. i send this courier on 18thmay which having very imp. paper regarding my housing loan, now i am getting late for applying my housing loan some one can tell me who will be responsible if i will not get my loan.

First Flight — Non Delivery of the consignment

No proper system of anything ranging from delivery to customer care. They seriously have some problem with customers calling them. All the lines - local or even corporate have gawaaar! aunties on the line who actually don’t know how to talk and how to deal. Delivery is for sure can never be on time. All of them are big jerks!! NOT NOT NOT RECOMMENDED! and even if you choose to send it on your own risk, forget about delivery they wont even talk to you well!

My consignment no. I04296923 was to be delivered on May 28, 2011 but on May 27, 2011 it had internal misroute! and then when i tried talking to the customer care they were least bothered..lame people all of them!!

I also face the problem of non delivery when we contact the office no one response

First Flight — pathetic service

Pathetic experience from one of firstflight staff at Anpara his contact no is [protected]

The way he has disconnected the call is really upsetting and weird ..

I have not found my pan card delivery and status showing "Your PAN card has been delivered on 12-Apr-2011 by First Flight Couriers Pvt. Ltd courier vide airway bill no. ZB1564141, at the address for communication* indicated by you in the application" but still i have not got it my contact no is [protected] what are doing frist flight men your sevice is not up to the mark please do this other wise i'll go to in consumer court.

I have sent one packet from Delhi for Deoghar. Whose Docket number is D26327984.
Address is properly mentioned please deliver the packet as soon as possible.Its quite Urgent.

You people dont want to work. Simply you update party not accepted the courier even no courier arrived at the given address. Irespective of the urgency of the customer. So irresponsible behaviour of faridabad branch.

I am Very Upset
[protected].

First Flight — not receiving the phone

i m called the a no of times but they are not reviving the phone pleas take strict action against them and the no is [protected]

First Flight — deficiency

Did not deliver on 2 occasions.

CONSIGNMENT NO. F[protected]TWICE

REGARDS
DR. SAURABH SINGH

People employed in first flight courier are even not picking up telephones.The most horrible service

We are very bad eperience with first flight. We have sent consigment for patna on 24th August 2011, Your local finchigee at karve road have gave us worng docket(SM 1224594) i.e old docket receipt. Then docket no. was changed by your Hinjewadi office i.e. [protected]. This was informed to us when we know that the consinment was not reached to clint. It is very rediculus to contact your offices. Till date the client didn't get the consignemnt. Very poor experience.

The the docne

A parcel was booked on 06/09/11 from Baddi( H.P) to Bangalore vide Doc No TK 0116567. On tracking the status it was reached Bangalore on 07/09/2011 but nobody bother to deliver the material to the consignee in spite repeated request. Even today on 13.09.11 delivery is still pending. We would like to know why you book the material if there is not proper arrangement to delivery the same.


VISHWA ELECTRICALS PVT LTD


[protected]

I am always used DTDC Service. But first time i used your service...this is worst service of you courier. In future i cannot used your service.


Your employee attitude not good..they don't pickup the call and if pickup the call then dont gives any reply...

Saurabh
[protected]

Their customer care, or lack thereof, is utterly pathetic. It confuses me as to why a company with such a big presence in their industry treats its customers as if they were despicable and not worth the time to talk to.

I have not received my package and it has been over two weeks since it has been shipped.

The status on the website is very cryptic and says the destination has changed! I tried calling their regional offices in both Hyderabad and Bangalore for clarification and none of them ever ever pick up! The person at the head office picks up but either insists that she is busy or she just hangs up your call without warning.

After reading similar complaints, it's evident that these are not isolated issues. Non-delivery of items and the callous attitude of customer care ensure that I will never use this company again.

Sir, I have been send a courier on 11/10/2011 from Varanasi to Noida with docket no J 63762133 and till date on 15/10/2011 that courier has not yet delivered and when tried to track on net no response, when tried to track through mobile its replied pending due to wrong address, where its been confirmed address mentioned is correct along with my mobile no, and not only this when tried to caqll land line no of First flight office at Noida, New Delhi, and corporate office chandivali Mumbai not a single call is answered is that is the reputation of first flight do any one form First flight can reply me i m working as Manager Hr and having my dealing official through First flight, but i feel after today i will never use and advise to all my friends and in network to never use first flight, and that document which i expect in the same courier is so important its career of my son hence i feel due to delay and not received till date i should lodge case in consumer forum
is any oen there to reply
Vivek saxena
[protected]
[protected]@yahoo.co.in

Dear Sir,

We are regular customer of First Flight since past several years.
But today we got very bad service from your tidle colony, nasik office,
We are always sending parcels from NASIK To RAIPUR and various other destinations.
but today the booking fellow is not accepting it and he is not giving any valid reason for the same.
Even we ask his name but he don't told... We ask him how you book previous consignments, so he dont have any answer..
Is this behavior right ??

At least we want clarification from your customer service dept.

Waiting for your reply.

NOTE - IF YOU WANT PROOF, WE WILL PROVIDE ALL THE BOOKING RECEIPTS SCAN COPIES.


Chetan Sonawane

--
Thanking you
Best Regards


M/s Horizon Agrotech
76, Sarthak, Behind Gangotri Service Station,
Bajirao Nagar, Tidke Colony,
Nasik-422008, Maharashtra, India

Ph - +[protected], 6533750
Telefax - +[protected]

Email - [protected]@gmail.com,
URL - www.horizonagrotech.com

sir

my consignment no. cc8206234 not send to me as disscssed with ajay at vasundhra, Gzd. he told me we are unable to send it .so. howin status you show party not avilable .then i called to that numbers [protected], [protected] . but no response, no picking phone .kindly see matter



harish chauhan [protected], [protected]@rediffmailmail.com

it, s a very very bad services, if given contact no all r off line, some no, s ringing not responsible, i hav a courier last 26th but till now am not get it

Sir,
On daily basis we receive courier from Chennai to Mangalore through First Flight..
The consignment bookd on 31.01.2012 at chennai still not received at Mangalore.
In fact we have to receive on 3rd day, i.e. today 02.02.2012. Mangalore office not received the consignment.
While talking to customer care, one person is telling it is in Bangalore and will reach tomorrow i.e.03.02.2012, and another one is telling that, as per system it is already reached Mangalore...!!!

We are in totally confusion, to whom we have to believe/trust !!!

We are disgusted with the service at Chennai, and already shifted outward consignment through Professional couriers - THE BEST SERVICE.

Hope, in future, at least right personnel will talk right things..

Wonder is - though the POD no is not traced out in web site, these people are telling it is despatched.

OH GOD, SAVE US

Courier was sent through first flight vide AWB No.ZB1904277 on 21 Apr 2012 to Dehradun, Uttrakhand not yet received by me. Pls track the parcel and deliver at the earliest. Thanking u
Regards
Anjali

Please provide the customer care no. related to Assam & Meghalaya region.
I have send a document on 30.04.2012 from Sikhar Rajasthan for Guwahati but till date we have not received the document. the detail of consignment is furnished below:
Docket No: R35133387
Due to this I have tremendous loss of business and I am going to file a case in the consumer court if it is not taken care of by today evening itself.

From N. Chakraborty.
Star Cement.

I want to know status of my courier C.No.M 52113596. which I have couriered on 9/05/2012

I DO NOT SATISFY YOUR SERVICE WHERE IS MY COURIER DOCKET NO IS BB0195211 PLZ FIND IT ITS VERY IMPORTANT
AND CONTACT ME ON MY NO[protected]

I wanted to get update on a courier that I submitted to First Flight pick up agent at Bangalore yesterday. As per website no such tracking No and gave a return message asking to contact customer care. Dialed[protected]. After initial IVR response stating "pls hold on our executive will assist you shortly", No one responds even after waiting for more than 15 mins on 2 counts.
really very bad
[protected]@hotmail.com

First Flight — Not received the courier

First Flight is the worst courier service. Please do not recommend the same for free service even. People working there are not ready to even speak properly or they will not pick up the phone even. If you have any complaint regarding same contact - [protected].

i'm also unhappy with first flight service... even customer care also not giving proper response... i'm trying to trace my courier but i'm not getting properly... net time i never ll go with this courier... it's very bad company... very very bad...

A parcel was dispatched from pune on 22/09/12 to panchkula and when it was not reached till 25/09/12. It was very strange and shameful that parcel's status/Location is unknown to all including pune branch, customer care, corporate office and panchkula branch. I found it when I called to confirmed from mr. Sailesh corporate office, he assured me to revert back but hasn't revert till 2 hours, but in between I called customer care, pune and talked with madam sakina, firstly she asked me to wait till 6pm and assured me to call back regarding status of parcel. At 6.35pm when I call her she told me that the parcel reached to panchkula branch and a boy moved to my place for delivery. I called panchkula branch but they denied directly of parcel's reach at their place and again they say we have no information regarding parcel's current status/Location. The parcel was very urgent for me whose non delivery lost my business of approx. 5 lakhs. Who will bear the loss of 5 lakhs first flight whose service is third class and whose customer is fraud claims wrong information to customers. My contact no. Are [protected] and [protected] .

Dear Sir,


Please confirm the consignment No. P09801044 Dated 7.11.2012 (the consignment has been returned from Chennai Dated 12.11.2012), and till date we have not received the courier .

Kindly tell us the current status for the same on urgent basis.

Thanks & Regards,
Avinash Prem

the worst service. after 7 days the consignment is not delivered.no response from the place of booking. only forwarded with another phone no., where no body responds.tracking system faulty. customer care no. shown on the receipt will give you a computer response then a contineuos music, but no one pick up the phone. no response for the email sent to bombay office even after 4 days

mader chod no. to sahi do

i booked consignment from kanpur(u.p.) to new delhi on 02 jan 2013, having consignment no MJ1233136, which contain two items in a pack.Consignment was delivered on 05 jan 2013 but only one item was delivered out of two.Some one has removed one item from that pack.

Ajit,
Kanpur

No.ZB4290945

This document was collected three days back. Both sender and addressee are local and within 10 km radius reach. Till today not delivered to the addressee.
No one attends to the phone calls- since morning I must have made about 20 calls to different numbers shown in the web-site including the one in their Corporate/Registered Office in Mumbai. None helped.

It is very bad. I will never use their service and inform all my customers not to use their service.

Muniraj HC
Bangalore

Dear Sir,
We Associate of M/s Fiber-Shield Inc NY USA For Asia Pacific.First time we tried your Courier co We Booked a Courier by Air Vide your docket no MD-0306447 your own branch I.P. Extension Delhi on 08.03.2013 on Today When Contacted I was Informed by your Senior Company officer Mr B.Nath Tel No 39444444/32974433//26788855 that Courier is booked by Jet Air Evening Flight FG 2326 DELHI TO INDORE
also given me the Contact no of Indore Mr Raj Kumar Mobile [protected]/Mr Irfan [protected].if also promise to your Company that we sent
around one Ton of material to Different Destination Daily if your services were O.K. We will continue with you.
Now around 9 Pm our client inform us from Indore that all Mobiles nos are Switched off.Even I was Informed that morning flight of jet is Canceled
but when I check through Jet Airways No any Flight to Indore Was Cancelled and no any Flight FG 2326 to Indore as told by you .Exist
This is matter of great Concern. if company like you is misguding We Understand about small players
Please Look in this matter .
regards
Sunil Chadha (Director Sales & Marketing)
Associate M/s Fiber-Shield Inc NY USA
mail id [protected]@gmail.com
Mobile [protected]

Dear Sir/Madam,
Really shocking to listen replies from your employees for any booked consignments. They have an excuse of saying Saturday and Sunday booking gets delayed then why don't you add in your advertisements that consignments will be booked only from Monday to Thursday and will be delivered within four days and must remove that delivery on next working days. To the best of my experience only false commitments are made from your office. Even local couriers provide better services than you.


Regards.

Usha
[protected]

Sir,
Can you mention here time for delivery of any consignment booked through you in the country???????? To the best of my knowledge you can't.Because you have failed and getting deterioration due to cheap and lie behavior of your employees.Even after four days of booking of my consignment it is still in transit. It is shameful ...


Regards.

Mithilesh Singh
[protected]

very bad service of first flight till date i have not received my consignment, i have confirm my 4-apr-13 but today 7-apr-13 still wating for my product. also while checking the tracking details pending is mention on delivery detail.
so in future no need to book first flight...
sandeep

Hi,

Very poor service. Item not received in more than 7 days. Item ws sent from delhi to kolkata. When I track the package on their website I find that the item is delivered to a wrong person. They never answered my call or eplied my email. Worst service I have ever received. I will never use their services, neither I will recommend anyone to do it.


Regards,
Arunava Talukdar
Email: arunava.[protected]@gmail.com

First Flight courier POD not given from any customer service person of docket No. M79167602 Booking date - 08.08.13, it has not happen in another courier company.

First flight courier customer support system is just a joke. They do not respond to mail in any id you can get in their site. Their site do not have transit time calculator.Most horrible is their tracking system in which you will not get anything not even expected date of delivery. I have tried more than 60 times over telephone but no one is there to pickup whether it is Corporate office, registered Office or Delhi regional Office. I think it is their corporate guideline not to entertain any customer grievance.

plz find my courier B991Q0751160 THIS COURIES IS PENDING IN AHAMDABAD BRANCH BUT HE IS NOT GIVE ANY WAY ANS. PLZ FIND MY COURIER AND CONTECT ME [protected]

In this company no body is responsible all are very unresponsive.
no body reply any mail and not taken any action against the complaint.

Pune - Pimple Saudagar Branch phone never works. They told me collect the courier till 7:30 but I`m finding the office closed by 7 itself for last 3 days. The phone does not work, the office is closed before the said timings and I can not collect it before 7pm. How am I supposed to get my courier?

For how long do you keep it with you? Looks like I`m going to have to collect it on weekends. Hope it is open then.

Frustrated Customer
Manish K
[protected]

Courier Not received after 7 days

Consumer no Ji991m2418058 not received till date . As per online tracking the same is saying that it mis routed

Dear Sir,

Consignment No.: J991M437867
Please check the status, I didn't receive the courier and the status is showing that it is received.Can you please tellme the person who received the courier and time and date.

Thanks and Regards,
Vinay Kumar Dwivedi

To First flight,
This is in reference to a consignment, which was delivered from Jorhat, Assam to Miss. Nazma Sultana Hussain of Amity University, Manesar, Gurgaon, but till date it was not delivered to the destination.

Several communication has been done and an application has been given at your Jorhat, first flight office to trace the consignment but no response has been given form your Jorhat courier service.

So, once again I request you to hand over the consignment at the earliest or I will be bound to approach consumer court.

The courier details are as follows:-
C.N no. N[protected]
Date: 03.10.2016
Courier: First flight

Attached courier slip for your reference.

Your prompt action is expected.

Thank you,

Iddul Hussain
Guwahati, Assam
Mobile no. [protected]

To First flight,
This is in reference to a consignment, which was delivered from Jorhat, Assam to Miss. Nazma Sultana Hussain of Amity University, Manesar, Gurgaon, but till date it was not delivered to the destination.

Several communication has been done and an application has been given at your Jorhat, first flight office to trace the consignment but no response has been given form your Jorhat courier service.

So, once again I request you to hand over the consignment at the earliest or I will be bound to approach consumer court.

The courier details are as follows:-
C.N no. N[protected]
Date: 03.10.2016
Courier: First flight

Attached courier slip for your reference.

Your prompt action is expected.

Thank you,

Iddul Hussain
Guwahati, Assam
Mobile no. [protected]

I have booked a courier from Bhagalpur to Kolkata on 28/11/2017, till today it is not yet delivered. when ever i am asking to them for status they are saying it reached kolkata but not gone for delivery. I think they should stop their business if they are not able to manage. i asked some concern person Contact no from the center, he pass me some No I called that no more that 50 time but never respond, please suggest any other concern person no foe escalation.

Consignment No- U991B0302693

the copany think that are only a service provider in the market.behaviour of its employeeis not cooperative that could harm the company in future

My sipment no is M38603395 which is not delivered till now to me but the website of firstflight is showing that it has been delivered to me.i am calling them but nobody is picking my phone.how much irresponsible they are?

Dear sir,

it is to inform u that my consignment no. D62371890 has not been delivered till todate. which was supposed to reach by 09 sep.plz deliver the same at the earliest.
thanks,
R thakur.
visakhapatanam
[protected].

Hi,

One of the our customer M/S. Simplex Infrastructure have send one courier from kolkatta to Vikhroli on the Name of Asia Pacific Brands india Limited, Docket No.E13820863, But our office shifted at Kanjur Marg (west) from last one year.

But your courier boy wrongly delivered that courier to Godrej Industries.

It is very important document to us, I am contionuously followup with Godrej but these guys not giving proper response & same situation from First Flight also.

So can you help for geting this documents.

Regards
Sachin Ahire
[protected] /[protected]
EMail : sachin.[protected]@graingerindia.com

Courier dispatch from mumbai to jalandher but not reached at proper destination let me know who is responsible for that. Docket number isB54459580 and B54459584.

Very worst service... Public please don't believe their commitment. We can utilise the Govt services for safty. They are charging more but behaving worst in service.

my docoment is not reach at the destination i have face the more problem this delay;
so please take the action soon.

Till now status as in transit. Not yet delivered. Urgent document to be submitted at my destination. I have met heavy loss because of this delay.

Hi
I am Shankar staying in Kaarapakam, Chennai.I have received message from ICICI bank that my Demat account user id and password has been sent through first flight courier with consignment number (B[protected]
I have received this 25 days back.
But still I didnt receive this document from First flight courier.
I have contacted the customer care of this courier.But they have delivered this to some other place by getting sign from some other person.
This is user id and password.If some other person misused means who will responsible for this.
What s the solution for this?
My mobile [protected]

This is worst courier Service is world.Name should be "Last Flight with No Fuel".

packet not delivery till now

Sir.i did give packet on 28th October for Sivakasi (tamilnadu).but till now packet not deliverd.its too much late.please take action.

They took out choclate and one rakhi out of 4 which my sister sent to me on rakhi

they did a very cheap thing. my sister sent one choclate and 4 rakhis for me. but i got 3 rakhis and the choclate was missing.

Jai Mata Di.

Dear Sir,
On the internet income tax site shows that my PAN card has been delivered on 24 April 2006 vide airway bill no.ZB5803019 but still i have not received my pan card.

Please update me as early as possible.Thanks in advance.

Sandeep sharma S/O Sh.D.D.Sharma R/O H.No.131/1 Sanjay Nagar, Jammu.Pin 180010.Mob:[protected].

hi
this is amit kumar from delhi one month ago i made a pen card but not yet received my aknolidgenment no-[protected]
pls update my pen card ststious and my way bill no is [protected]

Dear sir,
I sandhyaranimula from hyderabad the INCOME TAX people has couriered my PAN Card to First Flight Couriers Pvt Ltd my bill no :ZB1950764 please deliverd as early as possible

AJAY PRATAP SINGH

In the site of Income Tax Department, it shows that My PAN Card has been delivered on 15 Nov 2013 on my address but still I have not received my pan card.

Sir I am sathishkumar my pancard dispatched from income tax department in 07.06.2014 but still I have not received my pan card ...
pls update my pan card current status ...thaks for advance

my air way bill no

B991Q9129888

contact details

s.sathishkumar
s/o sankar
88 mettu street
kovilur village
cheyyar tk
thiruvannamalai dist
604404
contact no [protected]

courier not being recived at kubroos.

We haven't received two courier send from vishakapatnum on 3rd and 7th february 2015 having docket no-a991b1495111 and a991b1495157.to be delivered at kubroos metal works, kadipur industrial area, gali no-8, gurgaon.(haryana)

not received my post

Consign no. D991Q0362133 show delivered but it is not meet to me, perhaps delivered to wrong person, kinkindly ininquiry [protected] [protected]@gmail.com

courier not received due to First flight laziness

I had ordered with order number PJIN002875 from Photojaanic which has been shipped to my delivery address by Shipper :First Flight with Docket No:M45647966...full details are in attached photo

Dear sir/madam,
I, Debasis Roy, residence of 11/1B, Roy Para Road, Kolkata 700050, my pan card has been delivered on 06.08.2016. but I cannot receive my pan card. My bill no. B[protected].
So, I tequest to you as early as posible deliver my pan card.
Thank you.
Yours faithfully,
Debasis Roy
ph no. [protected]

Dear Sir,
On the internet income tax site shows that my PAN card has been delivered on 24 April 2016 vide airway bill no B[protected] but still i have not received my pan card.

Please update me as early as possible.Thanks in advance.
Dharavath Vinod Kumar
C.O khammam(district)
Raghunath palem(mandal)
Village: janbadthanda, daredu(post)
Pin code :507003

Mob:[protected]
Mail:[protected]@gmail.com

our letter has not come which consigment no - v 02882913/ 6261892 please deliverd immidiatly as soon as possible

Sir,
I have not recieved my courier that was came from Smsfi through your courier service.

kINDLY CONFIRM WHEN WE CAN RECEIVE THE FOLLOWING CONSIGNMENTS

Airwaybill Nos:

A 88387633
A 88387634

Regards,
Divya

I am Upeder Kataria Cityzen of india The Company Googlegmail Lottery Board Organization has send me Courier on December 13TH 2010 - 7:00PM From United Kingdom in my addrese in india. So i want to send me the information about Courier where my Courier has way.

Never pay... they are cheaters who fools people and steal your money... don't pay them anything.. if they are asking you for money ask them to deduct it from ur winning amount and give you the rest. see what they say.. there are many similar cases. DONT PAY . call me for any help [protected] birendra jain