FirstCry.com Complaints & Reviews

Please cancel my order number 4736922rai62ca958. My email id is [protected]@gmail.com. By mistake i have chosen the wrong size of baby diapers which is extra large xl instead i want to order xxl that is extra extra large (15-25kg) pamper style pants. Once this orders gets cancelled i will order it again as soon as possible. Please cancel it as soon as possible...

Hi
I ordered pampers pant style diapers 86 no. And baby hug baby wipes with 17 pieces mamy poko pants on 28 march on firstcry.com but they sent only baby wipes and mamy poko pants diapers. They did not send pampers pants style diapers 86 no. I am still waiting. I called them but their contact no. Seems not working. It is requested to you to please help me in completing my order....

I purchased a 240 ml feeding bottle for my baby from www.firstcry.com on 26th mar 2018 at rs 395/-, order no :4921137rsh514a372, process id : w4921137rsh514a3722. Order date : 26 mar, 2018. Invoice date : 27 mar 2018.
But when i received the bottle i found the following:-
1. The seal was broken
2. The manufacturing date is jan 2016 which is pretty old and unfit for use for a new born baby.
3. The cap of the bottle...

I bought a baby walker ref no.7093 dated 21/3/18but the wlker is not safe as the seat button are pulling out itself and making the baby to fall time and again this is very unsafe for my baby of 9 months i am regular customer of firstcry i never expect such kind o[censored]nauthenticated product from elite company which is exclusively meant for babies and kids... Kindly replace or do the need ful at your end so that my baby can be in safe hands while...

I have ordered 3 items of babyhug half sleeves tops pack of 3 and paid for 3 items i. E. Item no 1845828 (Red green yellow 5-6 years), item no 1845834 (Sky blue grey red 4-5 years) and item no 1845827 (Red green yellow 4-5 years).. Btt received only two items... Item no.1845834 (Sky blue grey red 4-5 years) is missing... Kindly resolve d issue and please send me my missing item for which i have prepaid....

Sir/madam,

My order no is 4731272rpg902d942.. My email id is [protected]@yahoo.co.in.. I placed an order today but please cancel that order since i ordered the wrong size.. It is of no use to me anymore.. Will be very helpful if you cancel that order.. Sorry for the inconvenience.. I promise not to repeat the same again.. Please help me.. Thank you in advance.....

Baby toothbrushes and teethers and pacifiers were ordered and they came very dirty. It cannot be given to the baby as they are so unhygienic. The customercare team said its non returnable which might be true but my money needs to be fully refunded in my wallet as the mistake is from company side. There is no responsible answer and solution given yet....

I placed order for 4 items on firstcry.com. Because of quality issues i placed return for 4 of them. They collected those 2 items separately and i cancelled the return for other two as i have to travel. But still they refunded the amount for all 4items.
This i noticed when i’m trying to place another order later. Because these was cash refund available, payment happened using cash refund. I called and complained about it to firstcry.com,...

Dear sir,

My order no.5416298rpg4180707. I want to cancel this order. My email id mahua. [protected]@gmail.com.

I placed the item on firstcry website on 15th march 2018. But, i wrongly select my item instead of the correct one. I don't find any cancel option after the item gets confirmed. Can you please cancel my order before the delivery.
Thank you....

While placing the order there was an error in payment gateway and the order got cancelled. On speaking to the bank (Hdfc) from which the amount got deducted they directed me to merchant as it is a payment gateway issue. The merchant has denied taking any accountability on the resolution and has informed me that i have to solve it myself.
This company has no ethics whatsoever and doesnot care about its customers. Request you to take...

I made purchse of INR 16328.77 on Firstcry bt still didn’t receive refund.My pet Tuffy passes away aft accidently consumg 1 of d item sent by Firstcry
Wnt u 2 imagine, wht cud have been, if my kid wud have done d mistake, my pet did.Firstcry emlps and Founders are RUDE & FEARLESS.They don’t care 4 anythg even aft sendg d prd which can end ur life....

Dear sir.
My order no5099567rje9497118&order no5099567rje9276143. I want to cancel this order. My email id [protected]@gmail.com. I placed the item on firstcry website on february 28 2018. But i wrongly select more items to order. I don't find any cancel option after the items get confirmed. Can you please cancel my these orders befor shipping.
Thank you....

I had ordered for pampers pant style diapers large - 68 pieces which has mrp of rs 949. I have used a coupon to get discount of rs 500. Now this retailer has charged me 12% gst on rs 449 which i believe is not right.
Fisrt cry invoice # : 29cs[protected].
Also, firstcry website shows free delivery for orders above rs 449. But still i was charged rs 50 for delivery.
This has happened in the past as well and only on firstcry....

Sir, kindly cancel my order no 4545071rwc664c022, which i didnt get from the couriers company. They didnt attempt the delivery but firstcry is displaying the status as delivered as their delivery deadlines are over now.
Kindly cancel the order as i have placed a new order with other merchant.

My contact details are [protected]@gmail.com
[protected]...

Dear sir, i book 2nos merit virgin coconut oil and paid for 2qty but received 1 against order no 5302788rmd45b1595 on dtd 13/2/18 but time of delivery i paid 638/- on dtd 19/2/18 for 2nos bottles. When i open the box oil qty was one. Vdo is already attached for cheating of first cry. I never expect such type of cheap behaviour with reputed site. Kindly send me one bottle of merit virgin coconut oil which payment you have already received.br...

I have purchased diaper of rs 1399 on 11-feb-2018 when offer is running 100% cash back and we have selected clothes 40 % as per offer given by company that time and store incharge submit our clothes in his own locker he said you can come any time in our store and show your offer message and you can take your clothes package. When i visited the store and talk to the concerned person for my carry bag he said that is sold out now. You can again...

I ordered a product luusa falcon tricycle to gift for my daughter birthday on 15/02/2018, it reached the nearest delivery hub on 10/02/2018 but still not delivered when i checked the status in xpressbees tracking it say out of delivery and we all are available at home they didn't try any attempt to deliver. Instead they put wrong information that residence/office closed : can't deliver
For past 2day i am getting this information. If...

I order on 27.01.18, i want the awabox sequined dress blue 4 to 5 days for my friend daughter birthday party for my daughter on 10.02.2018 but i check the deliver status you delivered on 06.03.2018. So i want to cancel the order. This order not useful to me.

Next time i order earlier for any party or function. The dress is good looking for my daughter and colour also nice....

My order no.5151460rpc7240376. I want to cancel this order. My email id rumman. [protected]@gmail.com @gmail.com.
I placed the item on firstcry website on 6-feb-2018. But, i wrongly select my item size 1-6 m instead of the correct one. I don't find any cancel option after the item gets confirmed. Can you please cancel my order before the delivery.
Thank you....

Hello sir / madam,

I placed an order for a baby bedding in first cry site 30 mins back and order number is - 5267686roc5352878, i would like to cancel this order, this order is not yet shipped.

Since i could not find cancel button in the site i am posting a compliant here, so please cancel this order and return my payment.
Also let me know the status of order and the payment details.

Thanks,...