FirstCry.com Complaints & Reviews

I purchased the huggies diaper from first cry. Com and is injurious for my baby skin and they provide me bad quality diaper so who will be responsible for this...

My Name is jayapragash I order a couple of baby diapers on 5th of December 2015, the expected delivery date was 18 th of december 2015. There is no update after 12th december 2015 while I track the order the last information was the consignment has reached chennai. On 20th december i spoke to Expessbees and they said that nobody was there in my home to deliver the product. I am sure always someone will be there in my home as I have a 9 months...

I had ordered 01 bicycle from first cry on 01.12.2015 (Order Number:66483OK[protected] but still the product is not delivered. I had followed up multiple times but still the same is undelivered & they are saying the product in transit from 02.12.2015. 20 days had already been passed & product is still in transit. Customer care is not picking the call & on emailing them proper resolution is not provided. I want order to be cancelled & full refund...

MY Order no.2900355OT952C4000 this is my order no...i want to cancle this...email...i.d is. verma.[protected]@gmail.com from ajay verma...

I ordered for a "Playgro Super Slide With Swing - Red & Green" of amount Rs.6500 on 29th Nov and estimate delivery was on 6 Dec but its 2 weeks above than original delivery date. Order Number:1221039OU73117229 Most frustrating thing is when I look at shipping details . First from 29Nov to 10Dec package was roaming around in Delhi then since 14Dec till 20Dec its roaming in Bangalore. It has already been out of delivery twice. Shipping...

I had not received my order from you(First Cry.com), Order No . 2726172OB49870256 In spite of my previous reminder through the below mail, i had not received any response from firstcry.com Am totally fed up with the service of first cry and xpress bees. the product was supposed to be delivered on 13th Nov 15, as per yours below details, but it's almost 1 month by now and still i had not received the product. as per xpress bees tracking...

Hi Despite continuous follow up on my orders, first cry has failed to deliver the product in time and with no further update till date. The logistic team and the customer service team does. It have any firm updates and can only sound helpless by stating " your stuff will be delivered asap". Full amount has been paid for the products already. This need to be published across sites about carelessness of the company to deliver on their...

I made a purchase of Figaro Olive Oil - 1 Liter/916 gm Order No . 2684511OT62330149 has been shipped via FIRST FLIGHT Shipment AWB Number: F991Q2836429 by first cry .The order has not deliverd to me by the courier showing address insufficient and returned back to the firstcry hub .I made this order on 18th november and lot of time passed but the first cry has not refund me my money back to my account . i contact to their customer so many...

I have ordered some products on 20/11/15 and the estimated delivery date is 25/11/15 but the same is not delivered yet. I have contacted the customer care 6 times till now but they only say that they are checking with logistic team. Initially when I called them they were not able to track the shipment also. My Order # 2818856OL67636230...

Hi Sir, I had ordered one product online from firstcry on 7th November and the estimated delivery date for the same was 15th November. But till now they are not deliver the product. I can see the status as "Out for delivery" from 17th November till now but not deliver. I already written mails to them but they are not responding to me. I already called them 4 times and each time their executive telling that we will deliver within next...

For the 1223623OK6077A038, pick up and delivery location is Bangalore. Still it is taking a long time. xpressbees customer service is very rude and am not getting a proper reply from any of the service executives. Delivery person called me yesterday and informed that the order would b delivered by today 22 nov. But it has not happened, also manager Suman promised me to deliver it by 19th. When I asked for a compensation since the product...

I am frequent purchaser from firstcry, so they issued me free product but they mentioned wrong address which was no exist.After several mails, calls from me they proceed for investigation but still i didnt get any product from them.After mails to [protected]@firstcry.com and after frequent reminder also, they did not bother to solve customer query....

We always buy product form amazon or eBay ...WE DEAL with this company last week in November 2015 and order some fountain pen ..before we order we also call customer care for product they say you will get same product which is shown on our website so we Order Camlin Fountain pen But send wrong product and one funny thing instead of correct product they send one measuring tape (what is foolish owner mind someone one tell me what we measure...

I have placed order ID 2698613OP3989C349 of diaper for my new born baby on 26th oct 2015 which was claimed to be delivered by 27th oct 2015
since I am calling cust care of Firstcry, com every day each time new person claim to deliver the product but not received till date....

I am mathan i will purchased in a baby product in firstcry .com purchased date on 10/10/15 but shipment has not to be delivered plz be confirm my contact details : Name : Mathankumar, Mob : [protected] mail : mathana.[protected]@gmail.com AWB : 101JJ06578874 plz be send me a shipment come fast i am waiting.. regards, mathan...

I had ordered farlin waterproof diaper pants from firstcry on 27/08/15 with order no. 2266314OLW9524708 which was shipped via expressbess with shipment id 3H[protected]. The estimated delivery date was 22/09/15. While tracking the order it shows the product has been delivered whereas I haven't received it. I complained many times to firstcry and xpressbees only to get false assurances that they will take action. I have already paid fr the product....

There was cashbcak offer on Sep 22nd 2015 at 11PM for 11 min and I made a purchase with this offer which got delivered on Sep 23rd. As per the initial intimation, cashback was supposed to be delivered to my Email ID winthin 10 days post delivery. But till now it has not been delivered. Every time I contact, customer support guy keeps telling me that it would get delivered in 24-48 hours but nothing happen after that. Every time I contact,...

My order no is 956513OVM0041426. I have ordered 9 items through firstcry website, they have sent it as 2 parcels having AWB Numbers EM[protected]IN and EM[protected]IN.I have received the first parcel but not the second one, which is a Venus Pure Veg Green House Kitchen Set. I have been chasing the customer care through calls and mails, but it's of no use at all. The postman has also confirmed that he didn't deliver such a product but the tracking...

Your Order No . 18333OHY806E981 My order is overdue for over 10 days. Contact them by mail and the mail is forwarded to a third party courier who would not be of any help. Called them up and they keep insisting that they will call back with updates within 24hrs and yet no reply. Firstcry seems to wash off their responsibility after passing the goods to a courier company...

I am regular consumer of FirstCry.com, I am very disappointed with the recent order made on 16th August 2015, my order no. 1170250OQV8126362. I have received all other products but my main order was a Tricycle AWB No.: 2HQ05868157. I have been chasing the customer care through mails, calls but the end result in call getting disconnected several times while interacting. The delivery boy has also confirmed that he didnt delver such product...