FirstCry.com Complaints & Reviews

Order No: 1092692NT43357169 AWB No: 2J[protected] Ordered Date: 30th October Shipped Date: 31st October I ordered a sweater for my sister kid and the Ordered reached Chennai on 3rd November and the status was out for delivery and ultimately it was not delivered on that day. I was thinking that it will get delivered on the next day, but i haven't. I tried their pathetic customer care by email but there was no reply from them. I called...

I have purchase Fly Frog Flower Printed Closed Box - Red from FirstCry.com on 24-Aug-2014 05:46:01 PM and my order no.is 1203220NRW68CE286 through Net-Banking (EBS) Order Value:Rs. 1919.20.Its more then a month and i have written to their customer care without any result and today I find that my order status have been written as deliver. Order Details: Order No.: 1203220NRW68CE286 (View Details) Order Placed on :[protected]:46:01 PM Payment...

Dear Sir,

I have purchased two items Ragi Satva and Sebamed baby cream on 23/05/2014 from www.firstcry.com. Order no 956992NUN30FF496. Ragi satva was delivered on time, but Sebamed baby cream till this time has not been delivered. Now the firstcry.com site claims that both the items were delivered. I called them twice, each time they make excuses and promised to next day delivery. Even though Sebamed baby cream is not delivered...

I have taken this guaranteed savings code for diapers and paid 4000 to get 25% off on diaper. but they have added so much courier charges on the order even above Rs.499 that the effective discount comes to 8%. In my city I am getting discount of 15% from wholeseller. This is totally cheating after collecting 4000 from me they are adding Rs.119 as courier charges on order of Rs.524. Now I do not want to do business from them and want my money...

I have bought Duck Electric Switch Caps from First Cry on 11th Nov online, which i received on 13th Nov.These are safety switch caps which is to be fitted in the electric switch. But after buying when i inserted that in the switch cap it was loose and my baby easily removed that from the switch. Now that became more dangerous as she wanted to take that in her mouth and insert her finger in the holes of electric switch. The Duck Electric Switch...

I bought some diapers and baby wipes from firstcry.com on Nov 2, 2013. This is what I get from them as confirmation email, 'Following product(s) from your Order 1000439MN46087006 have been shipped via FIRSTCRY EXPRESS AWB: 4KB2097204. Estimated Delivery Date:[protected]' It is Nov 9, 2013 and I still have not received the goods. I have made the payment in full as suggested online. I called them on Nov 6th, but their system does...

I ordered an item in Firstcry on September 11. They showed delivery date as 14th September(2-3 business days - Already it is too much time). But, there was no trace of any delivery till 18th September. They say all unnecessary reasons for not delivering in time. Not sure it is problem with first cry or the courier company which they have partnered. But this has left bad taste for me. So, now I don’t feel like buying anything. I have been...

I HAVE PLACED ORDER OF 4 SETS OF GLASS FROM 4 I FIND 2 SET IS BROKEN-ED BY THE COURIER BOY OF THE COMPANY. WHEN I MAIL THEM TO RETURN THE PRODUCT ACCORDING TO YOUR RETURN POLICY, THEY GIVE ME 50/- RS COMPENSATION OF THE BROKEN GLASSES . I JUST WANT FULL PAYMENT BACK OR EXCHANGE THE PRODUCT ACCORDINGLY YOUR POLICY.

DONT SHOPPING FROM THIS SITE .WWW.FIRSTCRY.COM AND WWW.GOODLIFE.COM

SEE THE SITES RETURN POLICY...

Website is selling clothes and shoes and claims that in case of misfit customer can courier the product free of cost. How is the catch. Customer has to go to Bluedart office to do it. Mind you only 3 in Delhi. You might have to travel 10 km to do it. Absurd and disgusting. Courier guys comes at my place but you have to go and do it in the bluedart office where nobody goes. Why shop from them? Instead go to market!!!...

I want to purchase the dress fro my 1.5 years old daughter. So i visited firstcry.com. & looked for the various dress in the listing.Out of them four dress i decided to buy. but i was not sure of the size & fitting of this dress. so i called the customer care of firstcry.com. Thire customer care people are untraied & knows nothing of their product. When i called their customer care, i told the madam, the product Id & details...

Hi.

This is with reference to the online site FIRSTCRY.COM

I made a purchase of kids high chair in march2013 around 20th against which i received the broken peice, that i immidiately after opening up the package informed on the first cry customer care. To my surprise after so many mails exchange and after making so many commitments of date, they are not replacing the product and I doubt if they would want to...

I placed order 11966LB7416C935 for some carter brand items. This is an international brand thta makes world class baby clothes. What they shipped to em is a cheaply made fake product. 100% sure its not carters. When I contact customer service for refund, to date no action has been taken. I wnat refund and someone needs to stop these fake brands on market. Will not shop ..I ahve been their customer since the start of the site and at least...

I am a victim of Online fraud made through FirstCry.com on 24-Oct-2012.
I have ordered for "Mothercare - All We Know Baby Body Wash" for my son, however I have NOT received the product.

After attempting many Calls/Emails to their customer care, an executive by name Priya replied "Apart as per the latest update received from the vendor the original product is Out of Stock and they are arranging for the...

I had placed order for the "Maybelline - The Colossal Kajal" on http://www.firstcry.com on dated "[protected]:35:31" , may be due to some technical issue my order was cancelled , but my credit card is charged.

I complain at a time on the website via the live chat they told me that it will refund in next 8-10 days, but still i didn't get my refund from the site. i already chat more than 5 time with...

In the website they misguide people saying with in 24 hours your product will be dispactched but it is taking weeks time to deliver the prodict.Guys better to visit nearby shop and buy the articles instead of buying them online in firstcry this is my sincere suggetion with my experience with firstcry.customer care also replying with very negligance....these guys will go down soon...

I had a placed an online order for Mamy Poko Pants from First Cry.com. The site assures dispatch of goods within 24 hrs and provided a good deal of discount which prompted me to buy it online on the 7th of January, 2012. I had provided the shipping address of my uncle in Palghat, Kerala however it was not delivered as on 14th January, 2012. The company did not bother to inform me about the reason for the delay in dispatch and sent me the...

I shopped PRODUCTS from www.Firstcry.Com and GoodLife.com dated 16th and 25th oct'11.
In the first instance, one of teh product was delivered faulty adn in the second instance, I was overcharged. as it was a cash on delivery.
My order nos are-4419411V[protected] and 4419411D[protected].

I had written complaints on both the occasions to first cry and had a follow up with the customer service representative in...