| Address: Pune, Maharashtra |
Firstcry and its subsidary FRAUD Xpressbees is a fraudster company. Reason:
Their website shows that my PREPAID- Order no:116546OUC2010607 with
Tracking number#2BB04147229 as DELIVERED on 3rd Feb 2015 which is FALSE
I usually don't tend to follow up on my orders, however just because I
had to gift this, I did a follow up and found that the website shows as
delivered.I called and confirmed the same from Xpressbees fraudster
courier also. If Xpressbees fraudster courier company tells
that because of a fraudster employee this happened, it doesn't mean that
they are not to be blamed, same way, If firstcry says that its not
their issue.then this doesn't makes sense. I have logged an Issue Ticket no#1012742, so let us see what happens.Once I get an update, ill update mouthshut also.
Lessons learnt as of now:Don't Go for Prepaid order in FRAUD
Firscry.com i.e. Never go for Online payment in firstcry because the
product order may land in some fraudster Firstcry XpressBees illegal
hands. My Findings as to why Fraud Firstcry XpressBees is a failure: 1)We won't get any confirmation sms that order is delivered. 2)SMS would be sent just informing that Order is out for delivery without stating the deliver agent's phone number .
3)For working people they don't have time to follow up for orders
placed, they are mostly dependent on sms notifications like other
courier companies or at least a call from delivery agent which hasn't
happened for my case. Suggestion to Firstcry Xpressbees:
It is strange that you are unable to innovate or atleast match upto
other courier companies like gojavas, bluedart, delhivery or Amazon
Transport services. Your sms doesn't even contain the contact no of the delivery agent. It is quite strange that even startups have 24 x 7 customer care number but you guys are only 10 am to 7 pm IST.
told me to wait 24-48 hours and now and still the same situation is
here. Could you please tell me at what date my product is gonna deliver.
I have a function on 3rd of this month.When I tracked my
order, it says the order is "Handover to Courier" on[protected]:38 PM.
Now it has been 6 days I am seeing the same tracking information. My
order is is 2237265OKN207E989. The funny thing is that one of my products from the order is delivered the next day.Whenever
I ask you for help, I am getting messages like wait 24-48 hours. And
after this time frame is over, again you tell me to wait the same. How
long will it take to deliver this small package? 1 month..2 months.Hey
guys, is this your marketing strategy to deliver parts of the order and
keeping the costly items to take away our money. You should see this as
well:http://www.mouthshut.com/product-reviews/Firstcry-com-reviews[protected]htt...⇄ is what I get from the first search page of Google when I searched about firstcry.com.
I am very concerned about your bad services and unethical responses.
Also we are planning to create a social media circle against these
online fraud networks so that no other people will get into this fraud
panels.I will wait for one more day, and then will see what all things can normal peoples do to stop getting looted.On Sat, May 30, 2015 at 4:38 PM, Vaibhav Salunke/CC/HQC/EXE/ vaibhav.[protected]@xpressbees.com <vaibhav.[protected]@xpressbees.com> wrote:
Dear Mr Ramiz,
Greetings from
Xpressbees!!!
Thank you for taking time to communicate and sharing your queries
with us. We have every desire to address your needs and provide
the best solution available.
We ask you for 24-48 hours in order to sort out this issue and get
delivered the shipment at your provided address.As if now your
shipment is in transit.I will be in touch with you and provide
each and every details regarding delivery of your shipment.
Please accept our sincere apology for all trouble or inconvenience
unduly caused to you.
Thanking and assuring you our Best Services at all times.
In case you have any queries, please feel free to call
Xpressbees:[protected] or you may write us at [protected]@xpressbees.com
for any further assistance related to delivery.
Thanks & Regards,
Vaibhav Salunke
Xpressbees Logistics
-------- Original Message --------
Subject:
Delivery Delay
Date:
Fri, 29 May 2015 02:05:18 -0700 (PDT)
From:
[protected]@firstcry.com
To:
[protected]@xpressbees.com
Hi Team,
Please check the customer has not received the delivery yet.
Thanks
Abrar
Hi,
This is the first time I am using firstcry.com
and you had made a bad impression by making the delivery
delayed. It was estimated to be delivered yesterday and is
still pending. How disgusting is this to make such
inappropriate moves on customers.
My order number is
Order Number:2237265OKN207E989
I was about to recommend this site to all my friends and
colleagues. Now I think babyoye and mommy&me is far
better than your portal.
Is this the way to treat customers. I didn't expect such large
networks are gonna treat customers like this. Feeling very
irritated for selecting this fraud network. I am sure I wont
repeat this again.