Flipkart Complaints & Reviews

They sent me wrong product

I have created flipkart account with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I placed a ordered of Redmi 8 mobile phone but the seller cancelled it..But again i ordered the same phone but again they cancel it...And they send me the mail that i was buying a phone as not a personal uses..They blocked my account too that day and I have a Flipkart pending Bill of 3000rs of March months...They blocked my account in wrong ways...The same email they are sending me everyday on other's products on my ordered list which is on the way...

I had booked to and fro flight tickets for Bangalore - Guwahati. Although due to the circumtances in Assam airport I cancelled my ticket. Air asia is also providing full refund due to the scenario(Corono Outbreak). But no response from flipkart. I tried calling - no response. I tried Mail - No response. Please help me get my money back.

I have ordered saree first time through flipkart on womens day, seller has sent different discarded saree, which real value about 20% of order.
We have filed complain two-three time but no one bother to respond or resolve.
Seller has cheated us and flipkart support such seller.
We believe such dishonesty will lead to bad result to flipkart in future.

My flipkart account ([protected]) has been blocked few months ago.
So i request flipkart team to release my accout asap.
I have no other flipkart account. So i request u to release my blocked flipkart account.
I also have wallet balance in my flipkart account which i want to use for further shopping.
So plz unblock my account...
Id.[protected]

Some brand on your flipcart site which is based in delhi, is trying to use our brand name "silver plaza" and selling similar products as ours (Imitation jewelry) which is illegal. We have our trademark and have attached along with the message. We are based in mumbai and have no other branch. Kindly block that seller which is using same name as ours. Request you to take this action at your earliest.

Hi,

I have cancelled my airline ticket from bangalore to new delhi dated 9’th march, 2020. Details are as below

Flipkart booking id: ff[protected]
Airline: vistara 818
Pnr: ts8783

Amount paid is 5835 (Base fare: 5326 + taxes and fee: 745 + convenience fee: 280 – saving on super coins: 116 – coupon discount:400)

Since the cancellation was done on the same day as my booking, i was expecting to receive the amount[protected]Initial refund amount) + 3150 (Cancellation fee).

I intimate the same to airline ‘vistara’ and they have initiated full refund from there side (Reference number [protected]).

I have tried to contact their customer care several time and have written several email to [protected]@flipkart.com but have not received any response regarding the refund amount.

Now this is getting frustrating, it seems like they are doing this deliberately which need to be reported to consumer court.

I have attached the response from vistara and also have attached the invoice.

Please help me out to recover my money back.

Regards,
Sanju

Hi,

I have ordered lenovo 130-15ikb laptop (Ideapad) - type 81h7 8 gb ram laptop given in its description.
When i have checked its serial number on lenovo official site and enquiry with lenovo support team. As per this configuration info, this laptop is 4 gb ram laptop not a 8 gb ram laptop.
So it misconfigured by seller and make fraud to me. I am attaching screenshot of configuration and its serial number.
I have called flipkart support many times but issue not resolved.
Why flipkart is not taking action against seller for its big fraud?
Kindly take action and make refund the amount as soon as possible.
I am attaching screenshot of serial no and configuration that is showing on lenovo official site.

Thanks & regards,
Dharmveer rawat

Hi flipkart team i have ordered calvin klien shirt order id od[protected],, as it size fit issue i raise a return request they rejected my request my account blocked, i want to return product or replacement of my product. They simply blocked my account so that i can't approach them and can't put return request again i want my refund, its worth 4499 rs, to my bank account

I placed an order yesterday evening march 21th, 2020 and amount of inr 16000 through emi from my account and i got confirmation email : "hi customer, order successfully placed. Your order will be delivered by wednesday, march 2020. We are pleased to confirm your order no od[protected]. Thank you for shopping with flipkart! And today when i try to track the order, it says:"oops! Looks like this order does not belong to your account."

Dear flipkart last day i ordered a mobile phone but auto automatically the order was cancelled and my account([protected]) was blocked the main problem is now i have some due in my flipkart pay later now i want to pay my dues because i dont want to get any problems. many times i try to explain your costumer care but did not get any solution. please provide me a link or something that i can pay my dues on flipkart pay later. i attached some proof

Ordered a mi tv 4a pro on flipkart on march 3rd and and received on march 7 and installation on 10th march but on the installation day there is a samsung old used one in the mi tv box and seal on down is tampeted. I've raised a return request on same day and in march 15 i got call from courier partner for a pick up but he denies the pickup by saying - sir flipkart given mail to pick up damaged product but yiur case is displaced product so we can pick up and then i've called flipkart on same day and they said _well provide resolution on or by march 18 but on march 18 i've got a mail that of extension of date to march 21st and today on march 21st i've received another email regards saying wait for 72 hours more and resolution will be provided by or on march 23 and they said _ sir there is another option that to cancel the present return request and to raise a new one so we can work properly. After wasting my time these much days now saying this thing and also iam not assured that they will pick up the product on march 24, so i need an explanation and flipkart issued me a pick up date of this on march 24 and replacement will be delivered by april 3rd now the replacement unit in my flipkart orders page is showing cancelled on march 20 and not showing the replacement product delivery date and details. Need explanation

Due to poor security guidelines in flipkart, an online fraud has happened. An unknown person requested to alter prepaid product delivery address and flipkart supported him, though it was not from registered email or mobile number.
Flipkart is not acknowledgeing the problem even after 8 days of complaint. They did not deliver the product to me and not refunding also.

I have purchased air conditioner on 16 and delivered on 18 and the installation happened on 20. Cooling was not that much impact. Now technician told it should be 1 ton instead of 0.80tn. I am ready pay excess for higher tonnage immediate. I had a chat with flip card and they said it cannot be revived. I have requested a lot of them. If thenpuspose was not fulfilled how can i use the product.

It's in reference to the order id od[protected]. I purchased new phone with exchange policy where there is no mention of scratch in the checks to be conducted for old phone.

The phone was rejected for scratch and the wishmaster claimed that it's dent. Attaching the picture of the same.

I know what's the difference between dent and scratch and hence filling this complaint for appropriate action to be taken.

I have booked a flight INDIGO 6E-204 from jodhpur to Bangalore on 17 mar 2020 for 22 mar 2020
Due to corona virus janata curfew on Sunday 22 mar 2020 I had cancelled my booking on goindigo.com on 21 mar 2020 with full refund
But flipkart is not response my call and mails I want refund for my cancelled booking

Dear sir,
As i have been in a contact with your customer executive since today morning and i am not getting any positive response from your executive or the manager as i have received my previous orders 3 days after the delivery date but this time i am expecting the delivery to be on date and i am not able get the product on date this is worst customer support which i have received from flipkart which i was not expecting and you should have the info of your seller as well as courier partner if you are not able to contact seller and courier then there is no use of calling the customer support, you guys have to maintain the track record of your customers as well before only i have received the order after 3 days then the mistake should not be repeated for the third time if your not able to solve the problems of your customers until it has been reported by the customer then you guys are not doing your work properly, i was expecting the delivery on the same date but 2-3 hours earlier if you cannot provide that also then there is no use of ordering from flipkart.

I have already written many times for unblock my flipkart account
As flipkart block my account without any reason and information.
And return of wrangler shirt not made yet, as its going on one month.
But no action taken in this matter still.
So humble request to flipkart please unblock my account. And make sure the return of wrangler shirt.
Thanks.
Yogesh

Hello,

I have raised booked a flight from bangalore to indore for 21st march 2020, due to caranovirus issue, i rescheduled my flight (On 16 march 2020) from 21st march 2020 to 23rd may 2020, i received an email mentioning my reschedule request received
Booking id ff[protected]. Blr to indore
I didn't received any rescheduling confirmation from them. Sent emails multiple times no responses, today when i connected them, they say me, they can't help me, as i need to connect them 24 hours prior, but i have raised this request 1 week before, now i don't know what to do. I want confirmation for my flight reschedule or the complete refund.

Email: [protected]@ymail.com
Mobile: [protected], [protected]

Thank you
Surabhi