Flipkart Complaints & Reviews

Sir, i placed a mobile order (Realme 5i). But i have received a male perfume from kundi products and services private limited. I have paid rs. 8999 for mobile already. I have applied for return and replacement several times. But those who come to receive the product, they refuse, that we need this mobile. I do not have a mobile, i have been given the wrong product. I have called flipkart services several times. But every time i am asked to apply again and again for return and replacement. But the pickup master repeatedly refuses to take the product. Because they get the wrong product description from flipkart. Neither my product is being given a refund nor is it being replaced. Please solve my problem.

Od[protected] since it is my final decision that i wont take only 100 rs as a compensation for missing free bag. Because it is too less if you see a normal diaper bag price starts with 399. So how would you expect me to be sweat by your resolution. Request your merchant to increase the amount. I will ho ahead if you are stick. For any queries you can contact to me at [protected]. Plz note very clearly that i wont take 100 rs and also in regards to replacement it cannot be done because i have start using this item. When i raised a compliant your chat team told me that seller will provide you compensation for only missing bag and suggested that you can also use that item. Plz note i will go a head as much as possible and that is my final descision that i wont take only 100 rs.

Sir,
My flipkart account blocked, i can't login. I have ₹ 20000 gift card balance on that account. Please unblock my account. If my account not unblock i will complaint indian consumer forum court.
I received a mail —

"we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."
Kindly slove my issue as soon as possible
Thank you.
My email - [protected]@gmail.com
Mobile - [protected]

Sir,
My flipkart account blocked, i can't login. I have ₹ 20000 gift card balance on that account. Please unblock my account. If my account not unblock i will complaint indian consumer forum court.
I received a mail —

"we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

Plz unblock my account or else i will put case

Thank you.
My email - [protected]@gmail.com
Mobile - [protected]

1. I ordered cello flask 4 ltr quantity 2 but received only one.
2. I was promised by delivery boy that the item for submitted at their office and next he will deliver it.
3 after waiting for more than 24 hours, i called customer care of flipkart, they informed that as per the seller both flask has been delivered to me.

Thet offered me resolution to send me replacement for missing item.

4. Instead of receiving the send jug, i received a wall clock.
5. I reported this with flip kart and weeks have passed no resolution given.

Fraud happened with me by flipkart and seller shopper shop.

Kindly help

The product which i recieved is different than what shown & therefore i want to replace it., earlier cc officer submitted my request on chat and after some days product came but wishmaster didn't game me the item as the colour of item is different, so i want to make request again with correct cause so that i get the replacement., thanks

Order id : od[protected]

I have been facing trouble since September 2019. My Flipkart account has been blocked owing to returning the product. I just do not understand what will a customer do if he/she does not receive the same product as a customer sees in the resources. He/she has to return the product whether it is for 10 times or 10000 times. I genuinely purchased over 400000 of products from Flipkart. I never expected this from Flipkart. Later they asked me to clear the due amount of the Flipkart pay later which I did not, I asked them to unblock the account then I will clear my dues. They shared a separate URL for payment. However, I did not make the payment. I tweeted on Twitter as well but no one helped me. I earned over 600 coins there all were in vain. Please help me to get my account unblocked. Here is the registered email address with my Flipkart account: [protected]@GMAIL.COM

I have purchased a mobile phone samsung galaxy s9, order no is - od[protected] dated[protected]. When i used my mobile i saw it is not working properly so i complaint to return my mobile but yet there is no solution done by your executives. One day executive of filpkart comes to me and say your phone will replaced as early as possible but he closed my complaint without intimation, i am not satisfied. Yet there is no solution given to me. So it is humble request please do the needful and replaced my mobile phone otherwise i have to knock the door of hon'ble court.

Sir/madam actually i purchased a mobile flipkart named as asus zenfone 5z 8gb variant after reciving i am not able to acess the device the touch screen was not working as u can seen in below video i upload.. I had been daily calling to the flipkart they were simply wasting my time and they sended the technician he checked the device the video shooted by him... But flipkart still now not arranging replacement... Just only i no more need u r product give my money take your...10days from 10days i was suffering.. I am begging don't sale like this device don't make us fools

I have been blocked to access flipkart gamezone from past 3 weeks. The reason they are saying we encourage fair play as if i have done fraudulent activity.in their app, it is nowhere mentioned that it will be blocked i[censored]sed on multiple devices or anything related to it. This is not a justice to the consumer. I have tried contacting flipkart customer care services, but they all are giving the diplomatic answers and not resolving the issue.

Hello,
Flipkart's head investigation team
Sir, i'm abhishek
Flipkart
Account id - "[protected]"
Email id - " [protected]@gmail.com "

Order id- od[protected]'
For realme 5s (Crystal purple, 128gb).
What you have mailed is absolutely wrong.
I have a big problem with flipkart, i ordered realme 5s which i have not
Received yet.
I was in the process of refunding the price of this product.
This problem continues with me for many days.
The total was already processed and i had also sent my id proof.
But sir, my flipkart account is blocked since 6 days and i am not able to
Open flipkart application.
Therefore, sir, i request you. P please reopen and activate my flipkart
Account so that i can shop from flipkart again.
I would like to thank the entire advisory team of flipkart. The flipkart investigation team i have full faith in flipkart.
So please reopen my flipkart account & activated my account of flipkart.
Requests are account reopen subject to product missing.

I am having a flipkart plus account. I have ordered a t. V on jan 19th, it was expected to be delivered by feb of 3rd but till now the product hasn't shipped yet. I called flipkart customer support nearly 30 times and the funnier part is they haven't come with a solution. It's more than 3 weeks the product hasn't shipped yet and the customer hasn't come with a solution.

I requested a return of an order id numer od[protected].. I called the pick up agent and i told him to pick up the order from 11-1:30 or will come after 4:30 but he said he will come at his wish and refused to my instructions.. Now 2 days have been already gone my pich up has not been picked up... I want my return should be picked up by tomorrow before 11 am as i will go for coaching or in the evening pick up can be done... I want my return as soon as possible done... It is the worst service from flipkart that i m getting...

It's been three months, I am facing issue with my account and I am not able to pay on flipkart paylater as my account has been blocked on your end. I am ready to pay my money due i.e. Rs 900 but how can I pay if i am not able to login to my account. I have already raised my complaint several times, I am writing you to this again the whole issue -

On 26th November, my account was hacked as someone changed the contact number and mail id of my account and I have raised the complaint regarding that to your executive and told them to not to change the contact number and mail id, but they did. Then i have continuously called your helpline to resolve the issue, I even provided my PAN card and Aadhar card as well. It was recovered in December by your team, but the person who has hacked my account had bought something on flipkart pay later basis and after recovering you have raised the payment of 15000/- out of which I only purchased tarkan foldable table of Rs 900/- only. Again I raised the query to your team. On 13 January 2020, you executive assured me that I have to pay only 900/- and they will only freeze my account for one day to make necessary changes, but since that day i am not able to login to my account nor I am able to pay. I am receiving threats of legal action and its not my fault, its on your end . kindly look into the matter.
My account was registered in my contact number i.e [protected] but after it got hacked you ask me to provide other number so i have given my mothers number [protected], and mail id - [protected]@yahoo.in.
Now she recieves call from your flipkart pay later team unnecessary as i have also told your executive to call on my number i.e. [protected]. I am humbly requesting you to look into this matter and solve it as its been three months and no proper resolution is provided.

I made a bus booking through flipkart. Flipkart using make my trip as backend to book bus tickets. My transaction of amount 2000 was successful but booking was unsuccessful, so i booked same seats in goibibio and finished my trip in peace. I made this transaction with flipkart on jan 13th 2020. I waited for 7 working days for my refund which i didnt got yet. Later i started calling flipkart, my bank and makemytrip (Mmt). Everyone pointing fingers to others. Bank said transaction was success, flikart said transaction was successfully delivered to mmt, mmt said that they didn't received money from flipkart. Everyone simply pointing fingers to each other with no resolution till feb 4th. On feb 4th i called flipkart again and they are again saying to speak with mmt. Then i started fighting with them saying "why i should speak with mmt, i didn't booked in mmt. If i want to book in mmt, i would have booked in it directly, they have their own app and website. But i booked in flipkart because i believe in flipkart more than mmt. I don't care whose help you are taking in backend to make your bookings, i made booking through flipkart, and flipkart agreed that they received the money but booking was unsuccessful. So, i want flipkart itself to refund my money. If you want you directly speak with mmt but i wont. I want resolution from flipkart itself". Then they registered complaint on same day i. E. 4th feb and said that my issue will be resolved by 7th feb. I waited till feb 7th and on that i got a mail stating that we need more time till 10th feb 10am. I called customer care on 10th feb 1pm and they requested to wait till 9pm. I have waited till 11th 1pm but i didnt got any call or message or mail from flipkart.

I used flipkart pay later service and bought shoes and monkey cap of amount 910 inr
.
My due date was on 10 jan so i went on flipkart aap to pay my dues and found my account blocked then i called customer care services and ask them to unblock my account or tell me what to do now, they said solution will be given in 48 hours and this happened continues for 9 days i called many times they said we will get back to you abd now i am...

Order id: od[protected]
Product: huggies wonder pants small size diaper with free diaper bag. I have raised a compliant regarding that i did not recieved the free diaper bag. But they are literally not ready to resolve my issur kindly send my missing free diaper or provide me appropraite compensation. Plz note currently i am out of town so i wont be able to pick the call.

I had purchased poco f1 from flipkart last year. Flipkart asked me to buy 1 year complete mobile protection by jeeves for rs 999. I purchased it so that it could cover insurance of my phone.
The screen of my phone cracked in november. Since then i was trying to contact flipkart for the replacement of screen as promised under the protection scheme. However, they kept on fooling me by telling to call[protected], saying it was the...

Received default product even after replacement and now flipkart is denying to return our money.

Purchased Eureka Forbes Aquasure from Aquaguard Shield 6 L RO + UV + MP + MTDS Water Purifier (Black) on 12th jan 2020 .

After first free installation product stopped working and started leaking for which i have raised a replacement request which took more than 2 weeks to deliver replaced product and no one appeared for installation.

Flipkart requested to do installation by our own, and then we arranged the technician from our end for the installation, now the technician reported the second delivered product is also faulty.

We called back to the flipkart that this time we want our money back and dont want to continue with the product, but they denied saying that only 10 days return policy is there .

Issue is they only told me to hold for around 10 days saying that they will be doing the installation and at last flipkart told us to do it on my own. meanwhile these 10 days has past away . Thus not fulfilling the policy.

Flipkart played with our health as unknowingly we drank bad quality water for around 2 -3 days . and getting issues with product return now, want to file mental harassment case as well. As i am not getting proper response from their end.

Thanks
Rohit Sharma

I placed a order for mobile infinix hot 8 of ₹6999/- but I received empty parcel inspite of a detergent cake. Then I lodge the complaint but they rejected. I did 3 time but they rejected every time & block my account ([protected]@yahoo.com). I sent mail also to the company but I didn't get any resution instead worry. Now I'm very disappointed from flipkart services. I never lose the belive on flipkart but this time it happened wrong with me. Kindly do something for me. Please help me. Just I need my money back or my product.