Flipkart Complaints & Reviews

I have placed an order on 16/02/2020 order no od[protected] they already taken money and not delivering my order from two days it's showing complete negligence and everyday i am trying customer care giving reason of technical issue. Everyday giving message of out for delivery but not received my order. Please take necessary action and do the needful for my money i paid and my order.

I am comfortable in hindi. Mai bahut se saam flipkart se manga chuka hu. Maine jb apna account pe plus membership kuch din pehel hi paya. Maine ek jeana order kiya aur aaya to dusra jeans tha oo v light colour me. Maine wapas kiya to mera account block kar diya gya. Aur mujhe pehle pta nahi tha ki jyada cancal karne se account block ho jati hai. Aur mujhe apni jeans return karni hai. Plese applog meri help karo. Mera account ko unblock kardijiye aur return v kda dijiye.
Login no-[protected]
Email - [protected]@gmail.com

I have ordered a beard hair oil from flipkart and i have got delivery on 14/feb friday when i open the box it was 10rs maggi packet now the flipkart company are refusing to replace the order and they are saying that we have forwarded the case to concern team we will check and get back to you, still there is no resolution, tis is breach of trust and e-kart is not accepting for replacement they said that what ever u ordered, it should be same item then only we will replace the order but here when i opened the box i found maggi then how can i return the same product (Beard oil). There is no logic to ask for return the same product, please take necessary action in this regard...

I purchasing alan jones joger via flipkart date-07/02/2020, price - 699/-, order number - od[protected], wait 11/02/2020, but color is very different, so i return this product but flipkart my account block and not return request process, it's camplain to flipkart custamber care and wait me 15/02/2020, but not any action my return process or unblock my account, very cheating me flipkart, it's mater camplain to national counsumer girevane camplain number - 1914780, date - 17/02/2020, plese return this product other wise camplain to aginest flipkart district court case.

I have ordered roti maker on flipkart app 4th december 2019 and received the product on 9th december 2019 in a condition that the product was damaged and used one. Immediately i have raised the refund request on 9th december 2019 with in a minutes after receiving the products. Flipkart didn't responding well and not resolved the issue till now.. Their pickup team didn't taken the product and telling that the product color was changed. The seller registered on flipkart simply cheating the customers but flipkart is their side and creating trouble to us. Since 2 months i am suffering for this issue but flipkart not bothering about the issue... I think no one can use a damaged product after paying hard earned money.. This is very unfair now flipkart saying that as per their policy replacement will not done but i have raised the complaint with in a minute after opening the package.

[protected]

Order id - od[protected]
Order date 4th december 2019

Sir mam i m buy new phone vivo z1x from flipkart 8 days ago but phone camera is very bad and phone look like 2nd hand phone flipkart don't replace my phone replacement request 2 time rejected technician 2 time visited and says phone is ok but i play phone is not good phone camera is very bad battery backup is average my friend has same phone his quality and camera is superb but mine camera was bad i do all things very cheap quality seller and flipkart cheated me i m spending 17k i m not eating money from laat 4 days i m depressed and mentally il flipkart big officer sir plz help me pl refund my money i m belonging to poor family plz return my phone as soon as possible and send my money to me plz sir i will committed sucide if flipkart don't return product and send money to me as soon as possible plz help sir

Dear team,

I have not received the product i received only mt box there is no product in the box.
If your asking me to make a payment for the no product in the box
Why do i have make payment?
Why are are sending massage everyday??
After discussing many time with customer care problem not resolved.
How you people are sending massage to and mail's as well

More over i have already raised complinet regards this issue after open the pocket next minute

Regards
T chandrashekar
9901423e52

I have been complaining twice for return of wrong product found in the pack from customer care team to raise request of received damaged different item, but they didn't file complaint accurately as wishmaster doesn't pick it because image in their application is not matched, how can it be match when the product is totally different. So please help me out.
Order id - od[protected]

This is regarding complaint about refund/replacement of defective mobile recieved from flipkart on january 18th 2020. I have been facing hang issue, self touch issue and few other performance related issue with the mobile after few days o[censored]sage. I had informed flipkart regarding this and they had arranged technician visit on the same four times but the technician visited only twice. First time he said he did os reinstallation and it worked fine for that point of time, but after 2 hours it started having the same issue along with multiple issues. Second time, i gave for a return request, and again techician visit was allocated but he did not come and gave a fake update as issue is resolved. I had informed this to flipkart but of no use. Again, i requested a return and this time the technician visited and he seemed to have done display test on mobile instead of performance issue testing on mobile. When i asked him what he is doing, he said he is doing engineering test on it. I clearly haven't heard of something like that.

Now again, it did not work as expected. I informed flipkart but they did not approve of it and told me to visit service centre. When i visited service centre, they did not take up the issue, saying their chief technician is not available and come after 2 days (Which means i went on thursday and they asked me to come after 2 days. I asked shall i come on saturday. They said to visit on monday). I told them the issue but they said they can only repair but cannot refund or replace it as i had bought it from flipkart and not offline. I had informed this to flipkart but they said they spoke like they are not responsible.

Then again i went to mi service centre. This time it was even more frustrating because they said they cannot take the mobile in the evening time, since they finish off any issue the same day itself and asked me to do screen recording and bring the mobile the next day. They had added some software or updated software. I did as they said and bought it but when i went and gave them the mobile, they asked me to show which recording has the issue popped up. I said ok and went on to search for it. Moved those recordings to seperate folder and gave it to them. While doing this one of the video got stuck inbetween and a popup got displayed saying "mi video is not responding."i took screenshot of it and also showed the exact issue to the customer executive. She took it and showed it to the person working on it. By the time the video started to play (Is what they said). They seemed to be ignorant of the issue but later accepted it has issue and took the mobile for observation and they kept it. I asked when to get it back, they said they will call and inform me about it. But they did not call next dy and i informed about this to mi by contacting them through toll free number. I again waited for 3 days without mobile in hand. All thes while i kept contacting flipkart and informing them about the status and everytime different customer executive speaks and i have to explain the whole issue from the first.

I literally got fed up with their service. Over 6 times they have rejected my return and replacement request. I had send emails to them since they had asked me for the complaint number but no reply from them. Everytime i call and raise concern, they say my issue will get resolved within 24 to 48 hours. Soetimes even 72 hours but till now. But issue never gets resolved. I have more to say but i am stopping here.

I asked flipkart executive that if my mobile has no concerns even after tech visit, then why would mi service centre say that it has issue? I have raised this concern within 10 days of replacement policy and still not resolved. I want an answer for this. I do not know any higher officials to contact to and i hd asked them to help me connect to them regarding this issue but no one helped. I have all rights to ask for return or replacement for this product. I will take this issue to as many people as possible, if flipkart is still not ready to do the refund or replacement of the product.

Total poor service flipkart, i m regularly customers of amazon, but this helpless i can say because, flipkart team not providing proper information, after many calls request, they only say sir wait u will receive your order soon wait for one, on 10th of february, i had placed the order a phone which promised delivery time 2days, but on 12th i only received a message by ekart delay delivery 3days late,
You know what why this is important to share with you because they was an anniversary gift i plan to give my wife on 12th february, you guys fail it, i waited till 13th february same i raised complaint on your flipkart help department, no issue resolve same i cancelled the order on same day,

After few hours again i placed the same order on dated 13th february which promised day to deliver in 2days which mentioned below products, but again same thing repeat on 15th february i received a message from ekart your delivery delay for 3days, how many time i try to contact with flipkart help department to provide my shipment address shipment phone number where my products is blocked so i can take from there, but no chance to get shipment address or phone,

This is fun or what firstly your fail my anniversary n blocked my money, better i can buy from local shop where they give immediately,

I had never got problem from amazon but flip poor, very poor services,

I would request you to revert on my post wait for great revert,

Thanks

Dear team, i have ordered the aforesaid watch (Timex t2n 943) and made a payment of rs 11350.00 on 10.02.2019. I have received the order on 15.02.2020, and to my surprise i found that completely different order has been received, that too in a shady condition. The price tag in the current product received is 2800. This is pathetic and how shameful operation can be on part of flipkart. Such type of delivery and product quality for flipkart customers is not desirable and i can assure that customer trust and satisfaction level is zero. Flipkart from nowonwards cannot be recommend.
I want immediate action toward s my order which needs to be picked up and arrange for immediate refund of my money.
I am attaching the photos that i have received ana the item i have ordered
Regards
Biplob chakraborty

I facing a issue please call me back immediately [incident: in[protected]]
C
Customer support
[image] [image] hello jagdish, we'd like to let you know that your recent request has been canceled as our systems have detected an unusually high...
K
Kishan swami
Sir please unblock my account because i want to return my product killer skinny men's black jeans 34, black my order i'd is :- od117767

Hi i make a order id - od[protected] on 11th feb 20 for a mobile. I used 2 gift card for making payment of value 3997 and 4002/-. On 14th flipkart cancel this order. I didn't receive any refund of value 4002. I connect with customer care. They are making excuses for do wait request you to please look into the matter and help to get my money.

Hello,

Why are you blocked my account without proper intimation.
When i am return the havells ceiling fan returned from flipkart account automatically blocked, why i am returned product missing fan cups, so i returned the product. Plz unblock account.

I have another issue also i ordered micromax phone ecom express didn't delivery my product but flipkart sent me product is delivered..

Ph:- [protected]
Mail:[protected]@gmail.com

I do not understand why everytime the led tvs from vu or iffalcon and thomson are not deliverable to my location.
My location pin no is 787057. It is a semi urban location and one of the proper city in our state.
It is really unfortunate everytime i try to buy led tv from flipkart, it shows the items is not in stock for my location. But why???.
There are many delivery service providers in our place. I have check the delivery options for other districts of dhemaji also. It's not delivering anywhere in dhemaji district. It's really a big question to clarify from your side. Mere excuses would not work. If you are really doing business then this type of situations are not fair for customers. I hope my complain will be heard and necessary actions will be taken by your company.

My account is blocked and am unable to login and purchase more item. And in response i have get one mail stating that no. Returns are more in search history. Although its a common account used by my friend also. Its very bad experience from flipkart end. No issue resolved and my account was blocked. If am having a large no. Of returns.. On other side, i also purchased a lot of item including groceries, to phones, to ac, a huge amount purchases...

मैंने दिनांक 07/02/2020 को flipkart से alan jones solid men dark blue track pants ऑर्डर किया जिनका order number - od[protected], कीमत 699/- था और दिनाँक 13/02/2020 को delevry हुआ परंतु colour बहुत ही different था जब मैंने flipkart से रिटर्न करने का प्रयास किया तो मेरा flipkart account को ब्लॉक कर दिया गया, जब मैंने flipkart custamber care से बात किया तो 15/02/2020 तक इंतजार करने के लिए कहा गया जब 15/02/2020 आया तो email के माध्यम से contact करने कहा गया मेल मे मैसेज करता हू तो कहता है कि मैंने कई बार रिटर्न करने का प्रयास किया जबकि term and condition मे ऐसा नहीं है, जब मेरा समान मे कुछ प्रॉब्लम है तो उसे रिटर्न कर सकते हैं, flipkart ने मेरे साथ बहुत बड़ी धोखाधड़ी किया है मैं flipkart के ऊपर national counsumer girevane मे flipkart का fraud का camplain दर्ज करूंगा, flipkart बहुत cheating किया है!

1. My registered no. With flipkart is[protected].

2. I have placed an order for 'hometown simply engineered wood study table' on 23.01.2020

2. It has been delivered to me on 11.02.2020.

3. A technician come today i. E. On 15.02.2020 and found that the table is defective.

4. Thereafter, return & replacement request is placed by him/his team.

5. Now, i do not want this product. I just want refund for rs. 3, 141/- which i have earlier paid for this product.

6. I have called the customer care and the executive told me that there is no refund policy; there is only replacement policy.

7. I am a faithful customer of flipkart, and i have ordered many items from the flipkart. Usually, i do not prefer return of any item.

8. Now, in this case, as the item is defective and return request has been placed from the company side only, then why we the faithful customer cannot have the right to claim refund.

9. If the product is not trustworthy, can't we customer have simple privilege to get the refund?

10. I request to kindly make arrangement to refund my amount.

The product i got is different from picture shown in the app. This is cheating. I orederd decor kafe back cover, there is no hole in iphone emblem.in the picture shown in the app hole present in iphone emblem. This is very cheating. I want the product same as shown in the picture. I ordered decor kafe iphone six plus back cover. Unfortunately i got fake one, not the same product shown in the picture. I want decor kafe iphone six plus back cover same product shown in flipkart, immediately.

Od[protected]. Not satisfied by your resolution i wont take 100 rs gift card only for missing bag beacuse it is too less and not adjustable. So kindly request your seller to plz increase the amount. This is totally cheap and bad service. Kindly note very carefully thati will not take 100 rs thats final. My prefered amount is 400 to 500 plz be noted