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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1025

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R
Jan 19, 2020
Resolved
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Resolved

I have ordered a louis caron backpack in flipkart by using my google pay upi on 25th december 2019 and again i have cancelled the order on 29th december 2019 but until no refund money is not reflected back in my account. For this i have already contact flipkart customer care they told seller is successful refunded to your bank account. So it's my humble request to take immediate action for the refund money 599 rupees
+2 photos
Feb 21, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 09 Jan 20 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (P1912290831068228824194) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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    Paul Clinton Davis
    Jan 19, 2020
    Resolved
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    Resolved

    Address: maliakkal house, 680308

    I had ordered a tv from flipkart on 4 th of this month. And at the time of purchase the delivery date was on 9th and after purchase the date has been changed to 11 th and the installation by 13 th and the installation team came to me by 16 th as the package was badly damage i had requested for a return and i had waited for some day for flipkart to accept my return request and the promised replacement d after that the return request has been cancelled from flipkart due to no reason, then again after many calls flipkart has again accepted the return request and now still they haven't given me a refund or replacement
    +1 photos
    Feb 21, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 20, 2020
    Flipkart Customer Care's response
    Hi, We're sorry to hear that you're facing issues with your "Vu Pixelight 108cm (43 inch) Ultra HD (4K) LED Smart TV with Cricket Mode". We are happy to let you know that the seller has Scheduled the pickup of the order from your address on 25 Jan 20. The seller has shipped the replacement product to you and on the same day, you would receive the replacement product. Your kind understanding is appreciated.
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      S
      shristi.d
      from Mumbai, Maharashtra
      Jan 19, 2020
      Resolved
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      Resolved

      Address: Vadodara, Gujarat, 390012

      I had ordered a daikin inverter ac with order no. Od[protected]. But the ac delivered is non inverter and the two units of ac i. E inner unit and outer unit is mismatched. Inner unit is inverter type while outer unit i. E. Compressor is non inverter. So the ac cant work as both parts are incompatible. This is clear fraud. I requested for return or replacement but flipkart is rejecting my return request for reason mismatch in comment.
      Pathetic experience with flipkart.
      Kindly replace and deliver the correct product which i ordered and paid for it or return my amount.
      May 21, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 19, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jan 22, 2020
      Updated by shristi.d
      again my replacement request is rejected by flipkart. this is the 3rd time they have rejected the request. they are only wasting my time and money. worst customer service i have ever experienced while shopping online.
      Verified Support
      Apr 20, 2020
      Flipkart Customer Care's response
      Hi, We would like to inform you that we tried reaching you on your registered number 99XXXXXX58 on (31 Jan 20) at ( 04:50 PM) but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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        Ashu182
        Jan 19, 2020
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        Hello team flipkart,

        I want to bring up this concern with an order that i have placed with flipkart with order id
        Od[protected] for gta5 physical disc for ps4 but i have received digital code for windows pc.
        I want my refund ₹1499
        For further details call me on [protected]

        Regards
        Ashish kumar
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 20, 2020
        Flipkart Customer Care's response
        Hi, We're sorry to hear that you're facing issues with your "GTA V Premium Edition (Premium Edition)". We are happy to let you know that the seller has scheduled the pickup of the order from your address on 27 Jan 20. The seller has shipped the replacement product to you and on the same day, you would receive the replacement product. Your kind understanding is appreciated.
        Jan 27, 2020
        Updated by Ashu182
        Seller cheated me again
        Send me again that wrong product
        I want my refund
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          Ashish182
          Jan 19, 2020
          Resolved
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          Resolved

          Hello team flipkart,

          I want to bring up this concern with an order that i have placed with flipkart with order id
          Od[protected] for gta5 physical disc for ps4 but i have received digital code for windows pc.
          I want my refund ₹1499
          For further details call me on [protected]

          Regards
          Ashish kumar
          +2 photos
          Mar 6, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 20, 2020
          Flipkart Customer Care's response
          Hi, We're sorry to hear that you're facing issues with your "GTA V Premium Edition (Premium Edition)". We are happy to let you know that the seller has scheduled the pickup of the order from your address on
          27 Jan 20. The seller has shipped the replacement product to you and on the same day, you would receive the replacement product. Your kind understanding is appreciated.
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            P
            Pramod Naik007
            Jan 19, 2020
            Resolved
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            Resolved

            I have ordered a kannada book baa hattara - product code no. B00lcho4ma by prepaid order. Order id od[protected] dt 12/01/2020. Tax invoice is for rs.262/- [ rs.200/- + shipping charge rs.62/- ] but i received today an entirely different book ' hrudaya samudrya ' cost rs.60/- only.

            If the ordered book is not available you should have refunded me the amount.
            Feb 19, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 19, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Sanket N
              Jan 19, 2020
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              Address: Belgaum, Karnataka

              My flipkart account has been blocked because i have purchased many sarees recently and said that i've been reselling which is absolutely not true. I have returned only one item till now. But flipkart has blocked my account and customer care is not providing any solution. Flipkart never stated that there is a limit on the number of purchases but still blocked my account.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 20, 2020
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
              Hope to hear from you soon.
              Jan 20, 2020
              Updated by Sanket N
              OD[protected] is the order ID
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                R
                rajani rautela
                Jan 19, 2020
                Resolved
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                Resolved

                I have ordered a product with id no - od[protected] of amount rs. 674/- through flipkart. And i returned it on 23rd dec 2019. My refund id is[protected]. And they send me msg that amount is credited on 24th dec. But still i didn't get my refund till 19th jan 2020. I have called so many times but didn't resolve my issue. They said to me contact to bank and bank said to me contact to flipkart. So request you to please resolve my issue.
                Feb 20, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 20, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 01 Aug 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (
                onus[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                  Ravindra Malla
                  from Ahmedabad, Gujarat
                  Jan 18, 2020
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                  Address: A-220, Nandanvan society, New sama road Vadodara, Vadodara, Gujarat, 390024
                  Website: flipkart. com

                  I order for Neutrogena Ultra Sheer Dry-Touch sunblock SPF50+. i ordee dor 88ml amd the product come with 118ml. the problem facing is when using this product. Their is aomw sugar or crystal material inside of that which felt harsh to face. it make problem to face...
                  +2 photos
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                    J
                    Jay Vasoya Jay
                    Jan 18, 2020
                    Resolved
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                    Resolved

                    Address: A 406 Gokuldham soc. Near samras hostel new sama road vadodara, 390024

                    I have paid 6999 on 25th october 2019 and order redmi mobile and do the cash on delivery but after sometime i got the message of short of cash so i do the payment by upi before the my order approved but on 27th october 2019 i cancelled my order still i can't get my refunt so i requested flipkart take necessary step and get my refund or else i want to take a legal action.
                    +1 photos
                    Mar 3, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 20, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      Rajrajoria
                      Jan 18, 2020
                      Resolved
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                      Resolved

                      Address: Pragati nagar urbai gate road Gwalior, Gwalior, Madhya Pradesh, 474012
                      Website: www.fipkart.com

                      Flipkart account mein mera mobile number registered band ho chuka hai aur email id galat entry ho chuki hai kripya mere mobile number aur email id ko sahi karke otp bhejne ki kripa karen aur mera flipkart account activate karne ki kripa karen main apna pan card ki scan copy bhej raha hun isliye mere flipkart account ko activate karen aur mujhe new number [protected] per activate kar
                      Feb 20, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 20, 2020
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share with us the order details or get in touch with our customer support number[protected].
                      Hope to hear from you soon.
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                        M
                        Mandar B
                        Jan 18, 2020
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 400605

                        Hi, my sister bought a new laptop (Product hp 15q apu dual core a9 - (4 gb/1 tb hdd/windows 10 home) 15q-dy0007au laptop with order id od[protected] from flipcart an delivered on 25th dec 2019, after starting the laptop it was found that the screen has a visible line, so raised a product exchange request immediately. On 27 dec 2019 the flipkart assigned technician to investigate, but he never visited till today to find out the issue, even after submitting so many complaints and a customer care calls (Where every time we explained the issue and requested to return the product but only got the premise for corrective measure) the issue is not resolved, after almost a month, we are unhappy with the product as well as the service from flipkart!! Pls send the technician immediately and return the money we have invested (Unfortunately) in the product. I hope you will get back to us immediately to solve this issue... Thank you.
                        Regards,
                        Mandar bhostekar
                        [protected]
                        +1 photos
                        Feb 22, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 20, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          narasimharcp
                          from Mumbai, Maharashtra
                          Jan 18, 2020
                          Resolved
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                          Resolved

                          Hello i am a flipkart plus customer. Since starting of this month my pincode is not deliverable. I have been trying to get orders to my pin code 518135 but you are not providing delivery service to my pincode. I have been complained to customer care but they are simply telling that we have taken your feedback and we will look into it. I am waiting for the update from you but there is no improvement at all after all i checked that you are only providing delivery service to your ekart delivery service and not providing delivery services through other courier service providers. Being a plus customer i expect faster delivery but you are not even providing delivery service.
                          Mar 3, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 20, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            K
                            Khabiles
                            from Kolhapur, Maharashtra
                            Jan 18, 2020
                            Resolved
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                            Resolved

                            Address: Vadodara, Vadodara, Gujarat, 390003

                            Hello,

                            You people are selling the products more expensive than actually it is. I am giving two examples 1) redmi note 8 4gb and 64gb: mi itself is selling it 9999/- and flipkartis selling more than 11000/-
                            2) samsung galaxy m30s: flipkart is selling it more than 14000/- but samsung itself selling it by 12999/-
                            Firstly i want to know what are the extra charges you are applying and if you are applying any extra charges then why you haven't mentioned it anywhere.

                            If i didn't get any answer in two days you will get notice from consumer court.

                            Regards
                            Feb 19, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 19, 2020
                            Flipkart Customer Care's response
                            Hi, We assure you that sellers on Flipkart are mandated to sell 100% genuine and new products covered under the manufacturer's warranty as mentioned on the product page. Be assured we will take action against the seller in the unlikely event of the product not being genuine. In case you face any issues with the product, please feel free to contact our 24x7 Customer Care for help: http://bit.ly/1AMWgY5
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                              T
                              tradersraj
                              Jan 18, 2020
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                              Address: Rohini, Delhi, 110089

                              My account with flipkart is blocked by flipkart and after giving so many calls to customer care also i am not able to login to my account. My registered flipkart mobile number is [protected] and registered flipkart email id is - [protected]@gmail.com.
                              I have received an email where it was written that due to large numbers of returns this account is blocked but as i said many times to customer care that i have not canceled large number of returns as all are canceled by sellers not by me and there is more than 1900 coins are there in my account which belongs to me so please refund that amount as soon as possible.
                              When i was trying to redeem those points then my account was blocked as it seems it happens intentionally so that i can not use my coins.
                              I have not received a single calls from filpkart to short out this issue all executives are just giving time of 48hrs again and again.
                              There is also 58 rs pay later amount to be paid by me which i have used but due to not operational of this account i am not able to pay that amount and i have given call to customer care for the same and after that i am receiving calls and sms for payment and they have charged fine of rs 100 for the same which is not correct to charge as my account is blocked by flipkart and i have given call to customer care for the same.
                              If flipkart want to block the account its upon them but please let me know the solid reason and give me the list of large number of returns done by me not by sellers.
                              If they wants to block my account its ok but please ask them to refund the amount of rs, 4000 in form on coins or flipkart gift voucher so that i can use those on flipkart purchase as i have purchased so many items from flipkart for those coins which belongs to me.
                              I will wait for you positive resonance.

                              Thanks
                              Rituraj kumar
                              Contact:- [protected]
                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 20, 2020
                              Flipkart Customer Care's response
                              Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account and we also like to inform you that to avoid the lending partner from taking any legal action, please pay the total overdue amount of Rs. 59/- by clicking on this link provided here https://rzp.io/i/rBayYjQ. Your kind understanding is appreciated.
                              Jan 24, 2020
                              Updated by tradersraj
                              No any high number of returns are there from my sides as all the returns and cancelations are done by sellers and flipkart customer care executives and the amount of Rs. 58 which is over due is known by me and already given call to customer care for opening of account so that i can pay and i am always ready to pay but what about my 1800 coins which is about Rs. 3600. Who is going to pay this and how they are going to refund that coins to me.
                              They have blocked my account when i was trying to redeem my coins not for high number of returns as my purchase history is with them and if they can proff high number of returns i will not ask to open my account. If they are expecting returns then what is the issue and if the can show the list of returns i will really will thankful as there customer care executive were agreed that there is no high number of returns from ur end so they have exclated the issue many times but those who are on higher post are intensionlly blocked my account so that i ca not redeem my coins.
                              No any high number of returns are there from my sides as all the returns and cancelations are done by sellers and flipkart customer care executives and the amount of Rs. 58 which is over due is known by me and already given call to customer care for opening of account so that i can pay and i am always ready to pay but what about my 1800 coins which is about Rs. 3600. Who is going to pay this and how they are going to refund that coins to me.
                              They have blocked my account when i was trying to redeem my coins not for high number of returns as my purchase history is with them and if they can proff high number of returns i will not ask to open my account. If they are expecting returns then what is the issue and if the can show the list of returns i will really will thankful as there customer care executive were agreed that there is no high number of returns from ur end so they have exclated the issue many times but those who are on higher post are intensionlly blocked my account so that i ca not redeem my coins.
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                                tradersraj
                                Jan 18, 2020
                                Resolved
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                                Resolved

                                Address: Rohini Delhi, 110089

                                They have blocked my account by just sending an email in which its written that due to large number of returns your account has been disabled which is totally wrong. The fact is when i was trying to redeem my coins which is more than 1800 then the account got blocked and after calling more than 100 times to customer care also they are not even listing to me they are just saying we cant do anything and the returns are done by sellers not by me and customer care executives are excepting that its not high number of returns.
                                They are doing fraud by not giving back my coins which i have collected by buying from flipkart.
                                Feb 19, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 19, 2020
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                Hope to hear from you soon.
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                                  R
                                  Ravi.Makwana
                                  from Renigunta, Andhra Pradesh
                                  Jan 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: Bhavnagar, Gujarat, 364001

                                  Hello there,

                                  My name is ravi makwana. I have been using flipkart from many years now and had ordered several items from there and i am a very genuine customer. Before a 1.6 years approx i ordered a mobile during a flash sale. But they cancelled my order. After several phone calls and emails they told me that my account has been deactivated due to irregularities in my payment methods. As far as i remember there is no such issues form my side. Now i cant login to my account from past several days. So i request flipkart personnel to please look in matter and suggest my the steps to reactivate my account again. I need my account back to order other items. Please suggest a solution.
                                  Feb 19, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 19, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused.
                                  We'd like to let you know that your recent request has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security. Your kind understanding is appreciated.
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                                    parul pallavi
                                    Jan 18, 2020
                                    Resolved
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                                    Resolved

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                                    Mobile handsetsflipkart unable to change mobile number in flipkart account
                                    [resolved] flipkart — unable to change mobile number in flipkart account

                                    7 reviews
                                    Saroornagar, andhra pradesh, india
                                    Vijaythrishul on feb 9, 2019
                                    Submit a complaint
                                    I have created flipkart account l years back with a mobile number 82299xxxx. Few months ago i lost my mobile phone and the number.

                                    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                    Please do suggest me to update my new mobile number to my flipkart account.
                                    Feb 19, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jan 18, 2020
                                    Updated by parul pallavi
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                                    Mobile HandsetsFlipkart unable to change mobile number in flipkart account
                                    [Resolved] Flipkart — unable to change mobile number in flipkart account

                                    7 Reviews
                                    Saroornagar, Andhra Pradesh, India
                                    vijaythrishul on Feb 9, 2019
                                    Submit a Complaint
                                    I have created flipkart account two years back with a mobile number 82299xxxx. Few months ago i lost my mobile phone and the number.

                                    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                    Please do suggest me to update my new mobile number to my flipkart account.
                                    Verified Support
                                    Jan 19, 2020
                                    Flipkart Customer Care's response
                                    "Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
                                    Hope to hear from you soon."
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                                      A
                                      Amit 6 kumar
                                      from Patna, Bihar
                                      Jan 18, 2020
                                      Resolved
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                                      Resolved

                                      Maine ye product 05/01/2020 ko book kiya tha is product ko 10/01/2020 ko delivery hona tha jo ki nahi hua to maine 11/01/2020 ko flipkart tol free number pe call kiya to bola 24 ghante apke address pe delivery ho jaye ga hamne intjar kiya to fir 12/01/2020 ko flipkart computer se phone aya ki product lena hai ya nahi hamne bola ha chahiye to fir se 13/01/2020 ko flipkart se phone aya ki apko product delivery hua ya nahi hamne bola nahi to wo bola thik hai 48 ghante ke andar delivery ho jaye ga isi trha karte karte mera product delivery nahi ho saka fir 17/01/2020 ko order canceled hone ka sms aya aisa service ke karan mera do panchi mar gaya agar sahi time pe delivery hota to sayad mera panchi aaj jinda hota
                                      +2 photos
                                      Feb 23, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 20, 2020
                                      Flipkart Customer Care's response
                                      Hi, We are sorry to let you know that your order for the product 'vital Smaker Nimfa Cockatiel Nuts 4 kg Dry Bird Food' has been canceled due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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                                        Abrokz
                                        Jan 18, 2020
                                        Resolved
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                                        I have bought a mobile redmi8a with cardless credit facility gvn by flipkart and emi is of 2247 but they are charging me 2261 from the first emi and i filed they complaint they call me and told you have to pay this we don't know you have to pay after when i pay also in my second emi of jan month i paid on 13 jn before their due date 15 jan they still didn't updated this emi on their website and suspended my account and when i filed complain there is no resolution till now i filed the complain on 14 jan so please help me if possible
                                        Feb 19, 2020
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 18, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
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