Jan 18, 2020
Updated by parul pallavi consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Sign InSign in
© 2020 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Mobile HandsetsFlipkart unable to change mobile number in flipkart account
[Resolved] Flipkart — unable to change mobile number in flipkart account
7 Reviews
Saroornagar, Andhra Pradesh, India
vijaythrishul on Feb 9, 2019
Submit a Complaint
I have created flipkart account two years back with a mobile number 82299xxxx. Few months ago i lost my mobile phone and the number.
The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
Verified Support
Jan 19, 2020
Flipkart Customer Care's response "Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon."
They have blocked my account when i was trying to redeem my coins not for high number of returns as my purchase history is with them and if they can proff high number of returns i will not ask to open my account. If they are expecting returns then what is the issue and if the can show the list of returns i will really will thankful as there customer care executive were agreed that there is no high number of returns from ur end so they have exclated the issue many times but those who are on higher post are intensionlly blocked my account so that i ca not redeem my coins.