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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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N
Naren5389
from Delhi, Delhi
Dec 11, 2019
Resolved
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Resolved

Address: Gurgaon, 122004

Dear Team,

I had ordered Iphone 8 on 05th December 2019. Got the mobile on 07th December 2019.

But When I switched on the mobile i was shocked to saw the line on the display of iphone 8. Immediately than make a complaint at customer care on 07th December 2019.

From 07 to till date I didn't get any resolution from flipkart, My return request has been rejected after 04 days today.

Now I am clueless what to do. Again request you to kindly replace the mobile.

Thanks a lot
Narender
[protected]
Jan 14, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We would like to let you know that your replacement of the Apple iPhone 8 (Space Grey, 64 GB) has been approved by the seller. We would like to let you know that courier service provider has confirmed the pickup and delivery of the product from your address by 14 Dec 19. The seller has shipped the replacement to you via the courier service provider and this will reach you by 14 Dec 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.
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    S
    smriti shrivastava
    from Gwalior, Madhya Pradesh
    Dec 11, 2019
    Resolved
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    Resolved

    Sir my account has been blocked i don't why maybe I hav ordered many products and returned them because i didn't liked them andthey didn't fits me now i m hav two parcel with me 1 i hav to return because it's really too small and 1 i appeal for smallersize i want to cancel my all orders and return that 2 parcel too and please solve my problem i want to cancel all the order and return the item which i am having and i want to know the reason behind blocking my account C
    Jan 12, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 12, 2019
    Flipkart Customer Care's response
    Hi, We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID/registered contact details in order to assist you further. Hope to hear from you soon.
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      C
      cka1983
      from Bhopal, Madhya Pradesh
      Dec 11, 2019
      Resolved
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      Resolved

      My registered email id with Filipkart is [protected]@gmail.com. I am purchased cloths from filipkart. Order ID is OD[protected]. The return period valid upto 30 days. I want to return some items from this order but my account blocked by filipkart so I am unable to make return request. I have email & contact by phone many times but my issue not solved.
      Jan 15, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2019
      Flipkart Customer Care's response
      Hi, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
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        M
        Milind Tank
        from Veraval, Gujarat
        Dec 11, 2019
        Resolved
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        Resolved

        invoice in e-mail

        Address: 14 new kumbharwada "Bharat Kunj"canal road, Rajkot, Rajkot, Gujarat

        I have recently added my new email id in order to get the invoice but after clicking on download invoice this message is shown "the invoice will be sent to your registered email id" but in my inbox there is no invoice.

        The mobile which i have ordered is stolen so i request you to solve this problem as soon as possible.

        I have added email of my brother because my newest email is already is use so i cannot add...
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        S
        Santhosh B V
        from Bengaluru, Karnataka
        Dec 11, 2019
        Resolved
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        Resolved

        Address: Surabhi, 2nd Floor, 6th Cross, 1st Main, Nisarga Layout, Near Prabhuddalaya, 560083

        Dear Sir/Madam,

        i was ordered ADIDAS BINAFO M SS 19 Running Shoes it comes with out price tag with poor quality and product packing comes with torn condition, now i amd going cancel the order Flipkart is asking price Tag.

        Please help me out in this case, i am struggling get the refund from them.

        Regards
        Sanothosh BV
        [protected]
        Jan 14, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          S
          Santhosh B V
          from Bengaluru, Karnataka
          Dec 11, 2019
          Resolved
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          Address: 01, Surabhi, 2nd Floor, 6th Cross, 1st Main, Nisarga Layout, Near Prabhuddalaya Bengaluru - 560083, Karnataka, 560083

          Dear sir/madam,

          I was ordered adidas binafo m ss 19 running shoes it comes with out price tag with poor quality and product packing comes with torn condition, now i amd going cancel the order flipkart is asking price tag.

          Please help me out in this case
          Dec 11, 2019
          Complaint marked as Resolved 
          issue not resolved
          Verified Support
          Dec 12, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 30, 2019
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We're writing to you about your ADIDAS BINAFO M SS 19 Running Shoes For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 14 Dec 19 and should be reflecting on your account by PhonePe account.
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            N
            NIKHIL SUNDRANI
            from Isagarh, Madhya Pradesh
            Dec 11, 2019
            Resolved
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            Resolved

            Address: Bina, Sagar, Madhya Pradesh

            My account is blocked so i want restart my filpkart account.
            Plz help my problam aa soon as. When i can oder prodcut. Iam survive many problams for a long time. No one can't helped me.
            So plz accpect my request and solve my prblems.
            This is my filpkart login registered mobile
            Mob. No.-[protected]
            And my id
            [protected]@yahoo.com
            [protected]@gmail.com
            Jan 13, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 12, 2019
            Flipkart Customer Care's response
            We will revert on it.
            He knows for all my detail like address number and product also i was complain agents product

            so why our data was likes from your side, if you cant protect our data ...
            pls shutter down .

            i got call from,
            +91 [protected]
            [protected]

            Regards
            Sachin Bansal
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              S
              Sayanu Chatterjee
              from Dimapur, Assam
              Dec 11, 2019
              Resolved
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              Resolved

              I have a due amount in pay later, but flipkart has blocked my account earlier so i can't able to log into my account and i a reaching to flipkart over phone and email from nearly 10 days but no resolution from their side. So last date is 15th december, i want to pay bill but flipkart isn't accepting what the point. And flipkart is continuing to harass me by messages of reminder.
              Jan 31, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 30, 2019
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused. As per the interaction with the team thank you for confirming that you have received the payment link and the you have paid the due amount. Also, we are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
              I ordered Maybelline foundation but received different brand that is Lakme so i raised return 5 times they didn't resolve my issue and blocked my account
              and also i received one kurta set which i received different but also they return this product too what can i do plz help me ...
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                C
                csisangia
                from Savantvadi, Maharashtra
                Dec 11, 2019
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                Address: Mumbai City, Maharashtra

                Hi team,

                This was regarding the flipkart pay later bill of 1100/- due from my side.

                Before the due date flipkart blocked my account and i am not able to login.

                When asked for a reason for blocking my account, was told there are n number of returns from my side.

                If i order a flipkart assured product and if i receive duplicate, flipkart is the one who accepts the return. The return request is accepted by flipkart.

                I contacted flipkart for the same and asked to resolve this issue.

                They kept on raising incident tickets and no action has been taken till now, nither a link to make the payment is provided.

                I am continuously getting calls/messages stating about legal implications if due amount not paid. They providing links as well, clicking on it takes me to the flipkart login page.

                Even after explaining many times the issue to flipkart executive, no action is being taken from flipkart side.

                Request you if someone can take a look into the same.

                Thanks
                Chirag sisangia
                Flipkart customer support has been notified about the posted complaint.
                My flipkart account has been deactivated and now I want be activate it but it is not activating i want my account back because i have to return some products which size is not fit for me
                mobile no.-[protected]
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                  S
                  Saumita Bepari
                  from Kolkata, West Bengal
                  Dec 11, 2019
                  Resolved
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                  Resolved

                  I placed an order on 5th december and the order id is od[protected]. The total price of the order was rs. 469/-. Within which rs. 373/- was included from my wallet and rest rs. 96/- i paid through sbi net banking. Next day the order was cancelled automatically by flipkart and in order details it is shown that "₹96.0 as refund will be transferred to your bank account by tue, dec 10. For any questions, please contact your bank with reference number igahpcqsu9." yesterday was 10th december and the money was not received. Today i called flipkart customer care and told about it. They suggested me to ask my bank with the reference number. According to them i called my bank customer care the replied the they can't help with this reference number as no transaction is shown by this number. I wrote about this matter to flipkart again but no response is received from there end. Please let me know how can i get my money back. Please take my complain against flipkart and do needful.
                  Jan 12, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 12, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    N
                    Nimisha kuriakose
                    from Kottayam, Kerala
                    Dec 10, 2019
                    Resolved
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                    Resolved

                    I nimisha kuriakose, ordered and paid for the mobile vivo z1 Pro which was displayed on deal of the day and made payment on 10th Dec 2019 approximately at 3.30. But I did not get any order details and delivery details and also it is not shown in my order list. I made payment through paytm. I here by request you to cancel my order and refund it to my account as soon as possible.I here by attach payment details and product details below
                    Jan 12, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2019
                    Flipkart Customer Care's response
                    Hi, We are sorry to inform you that we are unable to find your Flipkart account details from the shared information. Request you to share the registered contact details in order to assist you further. Hope to hear from you soon.
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                      D
                      Dedha
                      from Patna, Bihar
                      Dec 10, 2019
                      Resolved
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                      Resolved

                      Address: FLIPKART INDIA PRIVATE LIMITED, Vaishnavi summit, ground floor, 7th main, 80 feet road, 3rd block, Koramangala industrial layout, Bangalore-560034, 560034
                      Website: www.flipkart.com/?ef_id=CjwKCAiAob3vBRAUEiwAIbs5Tpm30hUzx4Od-WA3DODekO1AaR-pbsnoVkjjWAH6Gy0FjERoiL8F

                      Order id-od[protected]
                      Track id-fmpp[protected]

                      I had ordered 2 pair of shoes on 2nd december 2019 which cost me 787 with delivery charges. They sent me a sms which stated that the order has been placed successfully and will be delivered by the 5th december 2019. And today i got a call from their customer care and they asked me to cancel the order and told me to reorder but the problem is the price on the same product has been increased... And all the drama they did to me because of they want some extra money that's why they didn't deliver the product and now told me reorder again... My concern is that what is the real problem to deliver the product??
                      Feb 2, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 12, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 30, 2019
                      Flipkart Customer Care's response
                      Hi,

                      We're writing about the status of your order with order id OD[protected].

                      While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 15 December by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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                        N
                        nishpru
                        from Amarpur, Bihar
                        Dec 10, 2019
                        Resolved
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                        Resolved

                        Address: Tilha Mahavir Asthan Gaya, Gaya, Bihar, 823001

                        In last 15 days flipkart has blocked my 3 accounts for login.
                        The reason they say is same but i as a customer find it very irritating and unprofessional behaviour from you.
                        Therefore i request to kindly unblock my accounts or i will have to file police compain for the troubles
                        Mobile no - [protected]
                        Mobile no - [protected]
                        Mobile no - [protected]
                        I have shared the registered mobile number of all the accounts.
                        Its an humble request to look in the matter and unblock my accounts
                        Jan 31, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 11, 2019
                        Flipkart Customer Care's response
                        Hi, We're sorry to let you know that post verification our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your understanding is appreciated.
                        Dec 11, 2019
                        Updated by nishpru
                        Seriously do you think i am mad to not notice the same
                        If you are aware then check my account with [protected]
                        There is only one order placed in that
                        How can you say that there is huge number of return.
                        Flipkart i am requesting to unblock my account and i promise that mistakes of past will not be repeated .
                        If you will not do anything then. I have no option than to file complaint against flipkart in consumer court.
                        Once again i am really sorry for my return and i wish you can forgive that mistake and resume my services.
                        Verified Support
                        Dec 30, 2019
                        Flipkart Customer Care's response
                        Hi, We're sorry to let you know that post verification of our systems has detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your understanding is appreciated.
                        Feb 28, 2020
                        Updated by nishpru
                        every time you send same text dont you have anything other to say
                        Seriously in all the three account there are huge number of return.
                        Flipkart has gone out of mind
                        I will take legal action if my account are not unblocked by you
                        If you want i am promising that i will not return any further product
                        So please unblock my account its an request.
                        I purchased different product for my family and some of items are returned for bad quality and damage items... now my account is blocked by flipkart. Account email - [protected]@gmail.com
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                          T
                          ThisIsRipunjay
                          from Mumbai, Maharashtra
                          Dec 10, 2019
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                          I have crossed the withdrawal threshold of Rs. 5000. I have around rs. 8, 687 on my affiliate account. It was approved and i was supposed to get it on Dec 1, 2019. But till now haven't got.

                          Affiliate Team not replying to my emails. I sent many emails.
                          On social media like Twitter, Facebook i messaged them. They told me to wait until they comes back with an update. Its been 9 days and no updates.

                          I am in urgent need of money. My account is verified so they shouldn't have any issue to send the money. I am requesting. I am in urgent need of money.

                          I made a previous Complaint regarding this issue. They replied "Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end."

                          But on the complaint I made, I clearly mentioned I already mailed them and getting no Response. Flipkart team did not even read my Complaint properly.
                          I am quite disappointed.

                          My affiliate id is : ripunjoy
                          My email id is : [protected]@gmail.com
                          Flipkart customer support has been notified about the posted complaint.
                          Hi,

                          This is the 12th time I called flipkart customer care about the same issue. I have a limit of rs 5000 in flipkart paylater, but since you have collaborated by IDFC bank now, I am not getting an option to do KYC. Tried it from app as well as browser. There is no option to udpate PAN and Adhar anything in my account.
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                            S
                            satishpal
                            from Mumbai, Maharashtra
                            Dec 10, 2019
                            Resolved
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                            Resolved

                            return request not accepting of my delivered product whether return policy exists.

                            Don't but any products in Flipkart.

                            I had worst experience ever when I purchased a sling bag from there which was not looking good and worthy as per the price. Not able to put my files in it.
                            Trying to returning it after deliver but seller wants customer's money only.
                            From the delivered time, I am raising return request every day but seller rejects my return request every time without any confirmation and put...
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                            Navish26
                            from Amritsar, Punjab
                            Dec 10, 2019
                            Resolved
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                            Resolved

                            Address: #601 Shubham Heights, Nicolas Wadi Road Andheri East, Mumbai City, Maharashtra, 400069

                            Its been a long time, maybe 6 years i am ordering from flipkart and now they have blocked my account stating that i am returning alot of products, they should have warn me before and i am having more than 1500 points and i am it constitutes to 3000 INR now i want my account to be unblocked. My account Email Is [protected]@gmail.com and [protected] is number
                            Feb 1, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 12, 2019
                            Flipkart Customer Care's response
                            Hi, We're sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your understanding is appreciated.
                            Dec 13, 2019
                            Updated by Navish26
                            So what is the solution now ?? I want my account to be unblocked and i assure you there wont be high number of returns from my account
                            Verified Support
                            Dec 30, 2019
                            Flipkart Customer Care's response
                            Hi, We're sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your understanding is appreciated.
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                              H
                              Huzaifa Kareem
                              from Hyderabad, Telangana
                              Dec 10, 2019
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana

                              Hello I'm Kareem Flipkart said they refund my amount on 30th January 2019 but still I didn't get money Credit in my Account & they said send Amount in my Account but I didn't get my money so please kindly sort out my problem as soon as possible I'm suffering from last 6 months on this issue so please I humble request solve my problem .. amount is RS 2659
                              Jan 12, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 12, 2019
                              Flipkart Customer Care's response
                              Hi, We are sorry for the trouble you had to go through. We are writing this mail about your product Rudrakshhh Embroidered Jamdani Handloom Silk Linen Blend Saree. We would like to let you know the seller has refunded the number of Rs.2659/- to your bank account on 30th Jan 2019 and the same should have been credited by 06th Feb 2019 as per standard banking procedure. You may contact the bank customer care using the number mentioned on the back of your card with the Bank Transaction number: PUR[protected] to know your refund status. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
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                                nithin2304
                                from Mumbai, Maharashtra
                                Dec 10, 2019
                                Resolved
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                                Resolved

                                Address: Thoothukudi, Tamil Nadu, 628229

                                I've ordered apple airpod for rs 10500. But what i received is i12 airpod which is just for rs 599. This is the kind of reliability flipkart provides to its customers. They blamed the supplier for the mishap happened. But not to my surprise, the supplier itself is flipkart.

                                The real face of flipkart hidden behind is popping up. Just money. Not even a percentage of customer satisfaction
                                Jan 31, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 11, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                Dec 17, 2019
                                Updated by nithin2304
                                Order ID : OD[protected]
                                Verified Support
                                Dec 30, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                Order ID : OD[protected]
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                                  A
                                  anand.yadav
                                  from Bengaluru, Karnataka
                                  Dec 9, 2019
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                                  Address: bengaluru, 560093

                                  I was booking flight form bangalore to lucknow worth rs. 20, 721 the transaction got failed and the balance has been deducted from the account. I raised complaint to bank. Bank reported that the transaction was successful. I talked to flipkart customer care and they are saying that the amount was not received. Please help me to get my money back.

                                  Thanks,
                                  Anand
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 11, 2019
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
                                  Dec 11, 2019
                                  Updated by anand.yadav
                                  Could you please guide me how to contact to flipkart travel desk?
                                  It will helpful. Only thing I know it the customer service number.
                                  Please help!!
                                  Without telling any reason why my has been blocked
                                  795009 is not availability delivery service why
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                                    umesh1982
                                    from Gurgaon, Haryana
                                    Dec 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: 536, Lal Dighi , Civil Lines Near tiny tots public school., Sultanpur, Uttar Pradesh, 228001

                                    Hi Team,

                                    we have purchased whirlpool semi automatic washing machine from flipkart on 24.10.2019 and same was delivered on 07.11.2019 and we were shocked to see that the delivered product was received in damaged condition we immd. informed flipkart team for the same and request them to get the material replaced or refund our amount ASAP. but till date they are passing on the issue and no outcome .
                                    my complaint number is :IN[protected] Dated 07.11.2019.
                                    Order Id : 0D[protected]
                                    Purchase amount :13490
                                    Buyer name : Manish Kumar
                                    Mobile No. :[protected]
                                    Desirable resolution : Immd. replacement or refund of amount.
                                    Issue : describe above in details (Received Damaged)
                                    Jan 12, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 11, 2019
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble you had to go through. However, we are happy to let you know that the seller has initiated the replacement request for your product"Whirlpool 9 kg Semi Automatic Top Load Silver, Grey". Kindly note the pickup of the product will be completed on or before 19 Dec 19 and the replacement product should reach your doorstep within the promised timeline by 26th Dec 19. Your kind understanding is appreciated.
                                    I am not able to play the the flipkart games and have reminded them about the issue but never took any action.they just asked to reinstall the app and to try again.but still the issue was not solved
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