Flipkart Complaints & Reviews

I ordered the phone the phone promised date was 3rd july but the product comes in 10 july at that time i was not present so my roommate take this product when i come i 12 augest i opened the phone and use this phone when i go to charge the phone the adapter was not working then i go service centre than the engineer says that the all accessories was duplicate than i says how it is possible this phone is comes 2 days before than the engineer says this phone was opened in 5 months before they do fraud with you. Than i complain the flipkart approx 20 to 30 times the approved the replacement 3 times and after they cancelled the order, at one day they send me one mail of fire a fir on seller and this mail was replayed within72 hours but they cancelled my order on that day without any reason. At that i call they says they will send a mail to do a fir on seller but the no mail comes to me. The flipkart was doing nothing. I am saying that many times to flipkart that this phone is of price 57000 and this amount was very high and i am also a flipkart member why you don't replace it this phone they says please sorry for that give me time for that but nothing was happened. Please help me.

I ordered woodland shoes worth rupes 2953 but when i received the packet is damaged and inside that there is different brand of black shoes which is in used condition and shoe box is of woodland with bill after that i try to call delivery boy that time he left so i raise a concern to flipkart and they raise refund request.
But from the day of delivery no one pickup my order and wishmaster come and said they dont have any update flipkart that you received a different product and today is 6th time wishmaster come and refused to pickup my order.
I am in trouble and flipkart is not marking a mail to ekart logistics team about my issue so that they can pick up my product
I want my refund asap i am fed up of flipkart service.

Items purchased worth 71796 rupees (Bank statement showing deduction attached) on 29/08/2019 not showing in order history till today 31/08/2019 in the name of prasant behera. After speaking to flipkart call center on phone number[protected] today 31/08/2019, issue has been escalated with incident number in[protected]Incident report attached).

Some items were to be delivered rtoday 31/08/2019 and some tomorrow 01/09/2019, but till late night 2300 hrs nothing received (All electronic goods like elica chimney, whirlpool ac's 2 nos and godrej washing machine).

As per incident escalation, resolution could be done on 04/09/2019.

That means... Money has been deducted but delivery dates as mentioned while purchasing will not be met in any case.

Again called up flipkart for clarification of delivery, now calls are not received on[protected] today 31/08/2019. Probably help lien busy or my phone is blocked.

Claim suitable compensation for anxiety and harrassment for not upadting order history and intentionally avoiding phone calls.

Ordered laptop hp '15q core laptop' on 8th aug having orderid 'od[protected]'. It has cancelled by seller, but i haven't received refund yet. Contacted customer care several times, but they don't have clarity. Already 23 days left, but didn't get any response from flipkart yet. While i contacted to customer case, every time they are telling the seller not refunding, wait 24 hrs.

Name - ramesh chandra pati
Phone - [protected]
Email - [protected]@gmail.com

Hi
My oder id od[protected]. This product is arrives size smaller and quality issue. Thats why i'm returning it. While returning the wishmaster ask me brand box and mrp tag. When i received the product it has brand cove r outlet with mrp tag labelled. He ask me about the box and where would i go for brand box and mrp tag instead of it brand cover outlet and mrp tag labelled
He thinks me as a theif and cheater. I'm genuine about my purchasing. I told him that it comes with brand cover outlet and mrp tag labelled. I felt insulted by his cheap look and he behaves rude while taliking. Plz solve this issue. Im genuine at my side and i didn't like his behaviour. I posted pictures of courier

Dear flipkartteam,

This is briing to you kind notice that, i had ordered redmi note 7pro on 14th aug 2019, but till 20th august it is not delivered. If i didn't get in 7 days then why should order from flipkart.
The order was cancelled on 20th august vide cancelled order id.[protected]
But still refund was not credited to my account.

It is my humble request, kindly revert with the status of my refund. Other wise i will go to consumer court.

Pls note that, expecting your revert in a day or two. Otherwise i will post on my all social media accounts as fraud flipkart to spread worldwide & i have many followers in my social media accounts to spread in a minute.

I have ordered a watch from flipkart which delivery is showing for 30 august and today it is 31 of august. It has delayed that is issue and i received product out for delivery message from flipkart today.
Just i want to complaint against fake promises by company and fake guidance to customer. It is never expected by any company like flipkart. Please mention my words and raise a complaint against flipkart. I am uploading screenshots what i have received from flipkart.

Thanks

I very regret to inform you that I have order for computer mouse which i have received HP 1000 WIRE OPTICAL MOUSE WITH ORDER NO.OD[protected] ON DATED 31/08/2019 NOT WORKING,
YOU ARE REQUESTED TO KINDLY DO THE NEEDFUL AND REPLACE THE SAME AT EARLIEST.

Your early action are requested
REGARDS

Myself avnish kumar. I was ordering mobile and other things for my family's and friends but suddenly flipkart blocked my account. When i ask for unblock they told me i think you are reselling our products. How flipkart know without any research. I'm not reselling any product. I was order for my joint family and friends because they don't know about e commerce this was totally disappointing for me. I have 850 gift voucher money in my account.

Dear sir/madam, i had originally purchased furniture item from flipkart online e commerce website as on 10.06.2019. Product received with defect and same replacement place as on 01.07.2019. Again new product delivered as on 16.07.2019. Same issue occured in re place product and hence return call request. Till date there is after uninstallation product pick up not done. With the above process mentally torchered by e commerce company with time lag and defiency in service. Hence provide grievence for the same.

Sir/madam,
I have purchased blaupunkt tv model no. Bla[protected] from flipkart invoice no. Fab2az[protected], date-12.10.2018. This television is under warrenty period.

17 july 2019 i have found my tv av1 and av2 port not working (Previously i havent used this port) i. E. Audio was not comming from this port. I have contact blaupunkt customer care for rectification of fault.
Jeeves engineer comes many times but he havent sort out problem. Then he decided to change card main motherboard card, after too many days another person comes from jeeves and replaced faulty motherboard card, but service engineer done wrong connection and led card also burnt, now main motherboard card and led card both becomes faulty due to his mistake (I. E. Due to wrong connection done by jeeves service engineer).

Now till date my tv is completely dead, i have contact customer care of blaupunkt and jeeves several times. No one is responding me.

I have attached invoice reciept and some photos of faulty card with this mail.

My tv is in warrenty peroid, i am requesting you sir take this matter to higher authority and i want replacement of tv or refund.

My tv is completely dead from two and half months, please reply me as soon as possible.

Nishant shingdilwar
Address - c-78, block-10,
Cspgcl colony,
Village - basantpur,
Champa,
Distt - janjgir - champa,
State - chhattisgarh
Pin-495671

Mob - [protected],
[protected]

Team,
Refer: in[protected]

I have spoken to call centre a number of times & also you have not responded on this ticket.

My query is simple,

Order id amount remarks
Od[protected] 803 cancelled by seller
Od[protected] 745 cancelled by seller
Od[protected] 791 cancelled by seller
Od[protected] 2750 cancelled by me
Od[protected] 676 delivered

Paylater account balance - aug 19 1040 why there is addition of rs.364

Regards,
Tirthankar
[protected]

Not delivered to expected date and customer care not have ability to resolve the issue.

Check my all call recordings from 29th aug to till now and u guys check the issue. I fed of telling all 3 level to multiple times.

This was escalated till manager level.
I already told the issue almost 15 times to 10 people customer care agents including senior level and manager.

I fed up o[censored]r service, i want refund of full money with product. Otherwise i file a complaint in consumer court. Coz u i lost 1000rs of my travel fare due to not getting the production time.

If i lost money also no problem, i will make flipkart to roam to the court, i will add ceo and owner also. Let them understand the issue.

Regards,
Prajwal

Regards,
Prajwal

I placed an order for nick jones dashing stereo super bass earphone with lightening connector wired headset with mic (White, in the ear)
With order id od[protected] amounting to rs.1349 on 22nd august (Thursday 3:08 pm).

The product was delivered on thursday, aug 29, 2019 at around 7 pm vide e-kart - with tracking id fmpc[protected].

I checked it last night with my mobile phone and it was not working. I wanted to confirm the defect and this morning i tried connecting the ear phone with two other samsung and apple phones also and it is not working at all.

After paying such a high price for a ear phone, it is surprising that a defective phone has been delivered by flip kart (Or without checking). There is no brand name or any other details mentioned on the box that contains the phone which is very surprising.

Request you to replace this immediately on priority please.

I veera venkata nagaraju, research scholar, nittrichy, tamil nadu.
I was purchased hp 15q core i3 7th gen - (4 gb/1 tb hdd/windows 10 home) 15q-ds0006tu laptop order id : od[protected]Order date : 15th july-2019) on date of 18th july-2019 to the friend who is staying in benglur. After usage of 14 days (Over of 10 days of replacement policy) it was found as defective and not working at all (Software issue). I want to complain on fraud of seller: retal net and flipkart authority too. I won’t leave this issue and i am very bad on this fraud issues by flip kart sellers. I request you to take action for this fraud and provide me with the laptop which i have ordered for price 27, 840/- as a compensation for my waste of time well. Please justice for this.

Thanking you.
Contact details: naga. [protected]@gmail.com
Contact no: [protected]

Hello,
I'm a flipkart plus member and flipkart has now blocked my account and i can't able to login and i have all my card and upi id linked to my account and i'm feeling unsafe and flipkart is just fooling with customers. I also have lots of plus coins in my account and i want flipkart to immediately unblock my account and i want to order again from flipkart.

Kindly contact me : [protected]
Registered mobile : [protected]
Email : [protected]@gmail.com

I purchase a mobile from flipkart and the camera of that was not working properly a technician visited me and promise me to approve my refund request but after some hours i found that the technician (Jeeves) has forwarded the wrong information that my device is damaged which is absolutely wrong and i have a written prove from technician on a feedback form regarding the issue that my device is having a camera defect not damaged by me because it is mentioned in the feedback form that my device is in a good condition and having harware related camera issue.

Display is not working properly and hanging problem.
I want to refund of this product or replacement. I'm not satisfied with your product. When flipkart will solve my problem.
Flipkart is taking longer than expected to resolve my problem.
I'm regretting for choosing flipkart..
Flipkart only want feedback but don't want to help.
Flipkart is not responding me regarding my complaint.

Hi, i had made an order of samsung a50 on 28th august ‘19. Payment was through and amount debited from my account but no confirmation received. When contacted flipkart customer service i was told transaction is in pending status and i will get notification either of oder confirmation or refund within 24 hrs. I waited for more than 24 hrs but no update arrived. So again contacted customer service and this time they told i have wait for resolution for 6 days more as it is pending with seller. I do not understand the logic behind this waiting game. When i am giving proof of my payment and asking for refund it should have been done immediately rather playing a waiting game. As a customer i am not bothered what agreement flipkart has with their logistics suppliers. Now for any technical fault why a customer will suffer. It’s really unfortunate and irresponsible conduct from flipkart. Do not let customer to refrain using flipkart in future.
I paid rs. 18490/- and i want my money back asap. Please take this as my official complaint against flipkart customer service department and policy management as well.

Regards,
Indranil

I had order asus zen fone max pro m2 which worth rs 9999 on flipkart on the date 26/7/2019 and received on 30/7/2019 but i received a asus zen fone max pro m1 which worth rs 8499/- rs
On the date i had made return request to flipkart but they block my account and still not give me any resolution about my loss
Please resolve issue
Chauhan nilesh
[protected]