Flipkart Complaints & Reviews

Od[protected] i ordered red mi note 4 i have some problems with it I give for replacement but still issue not solved they didn't pick up my phone
Order date 25/07/2017
Replacement date 2/08/2017
This issues still don't solve i want my money back or change my mobile they didn't pick up my phone plz help me

I ravinder kumar has ordered a new redmi note 4 on 20 jul 17 when i was in mumbai, on my wives name Mrs Shashi, it was delivered at my house in delhi on 21 jul 17. After i came back to Delhi on 02 Aug 17 i opened the sealed packet was surprised to see that its camera was not working. I called up fillpkart but they denied to replace it and said, the returned policy only works upto 10 days, and i have to go to the service center to get it done. I went to the service center where that mobile is still lying from 05 of Aug 17.
i m deeply unsatisfied from the delivery system of flipkart and very frustrated of it. I payed the full money to flipkart still i am not having the thing in my hand since a month. Now I want my valuable money back and request to take that peice of junk back from me as soon as possible.

My Order no. is OD[protected]. On 02-Aug-2017, I bought Moto e4 plus from Flipkart However, when Moto E4plus was received I discovered that its display have faulty . A line appear in display and i claimed it for replacement. But flipkart customer care suggest me to visit moto Service Center. But service centre denied to resolve my issue. Also from flipkart i have not received any satisfactory response.

I am eligibale for gift voucher of rs 3000 but they failed to provide in time and now they are offering 200 rs instead of 3000 rs. very shameful act by flipkart .
they keep delaying the complaint for more than 30 days and at the end they said voucher has been expires and they provide just 200 rs instead of 3000 rs voucher.

flipkart send two fake vouchers which was invalid and they purposely take more than 30 days ultimately its my loss and they are offering just 200 rs.

what a fake company flipkart.

In continuation to my continued ordeals, i was helped by flipcart to take back my iphone se which was delivered two sets in same shipment due to transaction error where i ordered one. The irony is that the executive asked me imei number of returing phone and they send some person to pick it up unfortunatly they mentioned the wrong imie number to be picked up and again the phone whcih after much struggle was taken back has been returned to me, now i need to follow again all the previous efforts to get the right one picked for return. Due to error of there executive. I have proof of recorded conversation what number i gave to him gor return. Its my humble request to pl correct it and take back the iphone and refund me. Thanks!

The Big Freedom Sale started at 9th Aug 00.00AM .
and also Infinix Note 4 "Buy Now" option was enabled by 9th Aug 00.00AM .

According to Flikart website, we all know that in this SALE duration HDFC credit card offer of 10% discount was there.

I purchased this mobile during that offer period but Flipkart didn't give me credit card discount.
I had raised the complaint with Flipkart's Customer Service for [Incident: IN[protected]] which was supposed to be resolved by 11 Aug, 11:30 AM. according to their email

Today by 12 Aug 11.30AM, I checked with their customer care, But at first their executive started denying my eligibility for HDFC credit card 10% discount offer and also didn't find my existing complaint (or any other) under my account.
But later after giving her my already registered complaint [Incident: IN[protected]] she magically found it.
( I requested her to, let me speak with her senior executive )
Later ... speaking with her senior executive (which he claimed), I have received the same response that it will be resolved.
Which I doubt, because their customer care executive don't find HDFC card discount offer along with my order even though it was purchased during that duration.
It's Flipkart's internal programming error that offer is not reflecting along with my order even although it was purchased during that offer period.

As a proof I have HDFC credit transaction pin received SMS and Flipkart's Order Confirmation.

This is my request : Please resolve this issue as early as possible.Already you have taken extra day and still haven't resolved my issue yet.
Otherwise I have to return this product.I promise you i will never buy any thing from you again.

P.S. : I spoke with 4 of Flipkart's customer care executives, and 2 of their cutomer care executives denied my eligibility at first but after successfully wasting my 45mins time... they magically found that they were wrong and I should get that offer.

On[protected], i bought moto m (Grey, 64 gb) from flipkart for inr. 17999.00. However, when moto m was received on[protected] i discovered that it was creating an issue and i claimed it for replacement. But the replacement product also started creating issue and till now 3 times i gave it for service, service center also agreed on its that it was having display lining issue on screen and replaced motherboard. Had a call with moto service and flipkart service center but not a single help from them too.in this 4 months i faced such problems with your device and now i do not want to spend single penny and time (Go to service center every week) for it, so i really appreciate if you take this device back and return my whole amount. I do not want any replacement.

Hi i am anuj kumar and i order a on serious mass gainer rs 3120 but i received only empty box,, i contact customer care he said wait 24hr after be said wait48hrs and after 48 hrs he said wait 72 hrs and now he said please reply me our email but i have not received any mail so wht i do, now i want to my money back otherwise i will complain you contact no is [protected] email id is [protected]@gmail.com

I got this product delivered and complained that it's a fake product, what I don't understand is even it's non refundable how can flipkart customer care tells me due to some policies i have to keep this product and be happy with my loss cus they can only offer token of apology as 20% of my total money loss. And I should also mentioned he wasn't talking he was shouting and was yelling i haven't said any bad words . So conclusion is i have to keep this product, and was not even given TOA as the call was ended from myside without telling weather i want it or not. IORNEY they have to get customer permission to appolize.

Dear Flipkart,

I'm ordered Lenovo K6 power on 1st Aug 2017 by online debit card payment..
& the delivered date is 3rd Aug 2017. But i'm received product on 4th Aug 2017.

Okay, i like to use it inserted my sims and check. and it is not reading sims & showing no service.

Restarted it multiple times but no use at all.. Then i rise a requested return but there is no option for return the product only replacement. on 11.22 am 4th Aug 2017.

Then the replay is we will update you on your return request.

Update is flipkart technical person will call you for troubleshooting at 7pm 4th Aug 2017.

He called me, i supported for troubleshooting but problem is not rectified.

Then i called customer care they said after technical person visit we will approve return (i.e. replacement of same product) depending on his feedback.

Technical person visited on 5th Aug 2017 with my continuous follow up.

Return request accepted & delivery will be done by 8th Aug 2017.

And i received a message on 7th Aug 2017. i.e. delivery of product is scheduled on 8th Aug 2017.

But i didn't received any info regarding delivery. Product not delivered till 6pm 8th Aug 2017.
Again i called customer care they said wait till 7pm delivery will be done by today itself. by end of that call i received a sms that item will picked by 6.29pm 8th Aug 2017.

But nothing happen, i called around 8.30 pm, they saying wait till 9pm 8th Aug 2017. by end of that call i received a sms that item will picked by 6.29pm 8th Aug 2017

I called at 8.30pm 8th Aug 2017, i received sms that item will be picked by 6.29m 8th Aug 2017.

And too much irresponsibility towards customers by you customer care executes every time i called.

Now my call also not connecting...

I order the item to get in two days or three days but till now i didn't get right product. And lot of process i have to follow because flipkart delivered the defected problem.

What is the meaning of easy returns... ?

you're just replacing the same product.

We request the return when we are not happy with that product. But you're replacing the same product. Then how customer will satisfy with that.

When i received new seal product it is defected why i should take the same product again.

Even you're not replacing on time... And the lot of process we have to follow if flipkart delivered the defected product.

Flipkart services become too unsatisfactory with in no time.

Why should we waste our valuable time for your unsatisfactory services.

I'm purchased product to get Good product & on time i.e. 3rd Aug.

Neither to get disturbed by your defected product nor to follow up your customer care executives nor to waste my valuable time & to get mental tensions.

Please respond as soon as possible... Refund my amount & pickup the defected product.

Thanks & Regards
Pranay Anumandla
[protected]
[protected]@gmail.com

Hi, i recd moto e4 plus (Iron gray, 32 gb) thru flipkart but mobile is having problem of audio, receiver not able to hear the conversation the voice goes up and down, i have this problem from day one, flipkart asked me to give service, even after servicing same problem, now flipkart is not answering my calls. Please help me to sort out this issue and exchange the mobile or refund the cash.

Mb [protected]

I purchased moto e4 plus on 6th august 2017 having order id od[protected]. Its camera is so bad that video recording does'nt works in room.in fact one is not able to record any moments of joy in evening having adequate light.
In essence video recording does not works at evening neither primary or secondary, it also hangs.
When i called to customer care to return the product they denied by saying it cant be returned even its been within 10 days of purchase.

I have placed a order number od[protected] on 30th july 2017. I have not received my order "lenovo 100 wireless laptop keyboard (Black)" yet (12th aug 2017).in website they have mentioned as item has been delivered on 3rd august but its not delivered yet. I have raised complain on the same on 4th august. But its still not resolved. Customer care is very disappointing. I have not received my order. Also i am not getting update. Please help to resolve this.

Sir,
Sub:moto e4 plus speaker problem

My order i'd:od[protected].
I have received moto e4 plus from filpkart date on 10-08-17. But my mobile phone speaker problem. Opposite person doesn't hear my voice. Speker and myek problem.
I register to replacement or refund request date on 11-08-17. But till no response.
My mobile phone (Moto e 4 plus till speaker problem)
Hence i kindly request you to replacement my mobile or refund my money at the earliest as possible.

Sir,
i am sukesh george.I ordered one lenova P2 mobile phone on 27th
july 2017 and made payment through debit card while ordering itself.(transaction id s[protected]while cancelling my above order i got one messege that the pre paid amount will be refunded to my bank account on 8th augest 2017.but upto now i didnt get...so please refund the amount of Rs 13999, otherwise I wish to report to consummer court

Dear Flipkart Team,

I am writing this mail in full pain and this experience in the delivery and exchange is worst one in last 4 years of shopping association with flipkart.

Below are the series of events pertaining to the delivery of Dell 2-in-1 laptop that has troubled me lot, request to kindly take into account and resolve the issue ASAP

1) I have ordered dell inspiron 2-in-1 laptop from your site with exchange of my old dell laptop on 6th-Aug-17, for which delivery was confirmed from 8th Aug-17 to 10-Aug-17.

2) owing to the exchange I have formatted my old dell laptop (to erase my personal data) on 7th-Aug-17 night to make it ready for exchange.

3) On 10th-Aug-17 at 10:30 am your delivery person (wishmaster in your termilogy) came up for exchange and delivery.

4) My wife given him my old laptop(formetted) for inspection/exchange. After opening laptop he told that windows is not installed therefore he will not be able to view the service code. To which my wife told him that it is mentioned at the back of the laptop. On which he argued that how can he verify that code mentioned at the back is correct or not?

5) My wife called me and self has explained the delivery person over phone that its nowhere mentioned that you have check the code in the laptop and same is formated to protect my peraonal data.
But he was reluctant, to which self asked him to see in the setup of pc "BIOs" but delivery person was not qualified to see that and have argued again with my wife.

"Here I like to mentioned that the attitude of the delivery person (wishmaster) was not at all good and was continiously misbehaving with my wife. Which I have came across fist time in last four years association with Flipkart."

6) Getting frusted with the behaviour of the delivery person, my wife again called me and told me about the behaviour of the delivery boy. I talked to him and asked him to come tomorror and I will show him the service code in the laptop. To which he has agreed

7) today I have taken off from my office due the delivery exchange of laptop, I called the delivery person in morning but haven't taken the call thrice. at 10am he has given the call and when I asked him that when are you coming hw told me that you exchange has been cancelled.

8) I want to know from Flipkart that how a product got cancelled without any intimation to customer

9) with all surprise immidiately I called flipkart customer care and explained all concerns to executives named "Sweta". I asked her to arrange delivery and exchange but she told me that she is unable to do so as as per rule they can only once schedule delivery/exchange but not more that. When I asked about what rule she was talking, she has no answer.

10) Being totally unsatisfied by conversations with "Shewta" i asked her to make to talk to her senior to which after keeping on hold for 5 min she told me that all the senior executives are busy right now and you will receive the call within 2 hours, for which I am still waiting after 6 hours.

11) Also insted of resolving my problem she insisted me to cancel my order, over which I told her that I will not.

12) Also when I check the status of my complained it was shown attened. I am unable to understand that how same has been attended when i have not receive the call.

13) Moreover I have received sms from Flipkart today (11-Aug-17) morning that my order is out, i have taken off from my office but no delivery has been atempted till this time. Instead status has been updated at 9:28 that "smart pickup failed" (screenshot attached). I wanted to know when nobody visited my premises how the "smart pickup failed"?
Who is fooling whome?

14)Here I like mentioned tha I have paid approx Rs 67, 000/- (without interest) to flipkart on 6-Aug-17 and till date my order is not delivered. Though I am getting cheper price on other shopping site Amazon but I preffered flipkart as before this insidence flipkart is my first choice due to hassle free delivery.

15) I have formated my old laptop on which I was working on 7th-Aug-17 and since then waiting for new laptop till date. my work is suffering for last 5 days. Self has to go outstation on 13 but dont have laptop to carry withvme for working requirments

Here I am writing this long mail in due frustation that I am suffering from, request to kindly intervene and resolve the issue without any further inconvenience to maintain the trust that I have before this incident.

Regards
Kumar Saurabh

I have done transaction to flipkart on 29 july 2017 but they told it is failed and asked me to contact sbi bank. I did the same and (Sbi) they told that it is successful and flipkart has received the money. Sbi asked me to contact flipkart but now flipkart is again saying that the transaction is failed. Sbi is saying transcation is successful. None of them is accepting and i am at loss.

[resolved] flipkart — account reactivate

16 reviews
Sm sms suresh on may 25, 2017
Submit a complaint
My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
No: [protected]
Email : [protected]@gmail.com

I would like to seek help to solve my problem facing with redmi 3s prime
1. The mike of the set is not working well,
As the voice is not going through
Properly.
2. The set is hanging frequently, it is
Getting heated up and hangs, it
Although restarts after 8 to 10 hour.
3. Network data functions very slow.
Please note that i bought this set through flipkart my order id no was od[protected] and was delivered on 3rd dec. 2016.
Hand set fsn - mobekwzyhzhuxjfr6
Please help me in solving the problems i shall be highly obliged.
With regards,
Nafees siddiquie

Dear sir / madam,

I am trying to buy redmi note 4 (Black, 64 gb) (4 gb ram), with exchange of my moto-g mobile. However when i tried to buy message given as imei number is not correct. Please note that i have put correct imei number [protected] of my moto-g number. Please look in to, why it is giving error report.

Regards.

Milind kore
[protected]