Flipkart Complaints & Reviews

I have ordered "godrej 6.2 kg fully automatic top load washing machine (Wt 620 cfs)" on flipkart at 11th aug 2017 and product received at 18th aug 2017. At the time place of order there was mention as demo and installation will be done within few hours after delivered the product. But now flipkart customer care denied to provide service about demo and installation same day or next day. I have called to customer care they are telling as demo and installation will be done till 23rd aug 2017. Means after 4-5 days. If i am trying to return this product, flipkart is denied becauwse they don't have such policy.
Flipkart not provide service as per commitment and also denied to return. Very bad experience and terrible with flipkart.
I am ready to install product by myself but flipkart denied to warranty and service if install product myself.
If i have purchased product locally so no need to wait for 12 days. Because i have ordered on 11th aug and will be installed 23th aug. So why should i wait for 4-5 days after delivery.

Kindly see attachment of screenshot, there is highlighted in yellow as flipkart mentioned about demo and installation.

Rder no. Od[protected]
Order on 10th aug 2017
Expected delivery date : 17 aug
Complaint raised on 16 aug as i saw product has not yet dispatch so how will it reach on 17th aug
Flipkart replied to resolve by issue by 18th aug 2017 and get back to me with update as well.
No call no email no update.
I kept calling them, yet no one answered my query properly. They kept saying we understand but we dont have an update from seller.

@flipkart "supercomnet" is ur seller. You are suppose to contact them and give me an update.

It is a paid order. Also i got it converted into an emi. My installment has already started.
For how long i am suppose to wait with no actual update.
Or my money went in vain.

Unexpected from flipkart. And higly unsatisfied with customer service and false commitments from you...

This product does not work. Please do not buy this. There is no company name mentioned in this product. There is no user guide, no manufacturing company box and no warranty card. It is fraud product. Flipkart shouldn't sell this product and should replace this product by another genuine product with manufacturing company name, with all featured, with warranty card, with company packing and all features/company details.

Flipkart, please refund my money with compensation.

Please reactivate my flipkart account..
I am unable to order products because of my acount is inactive... So please reactivate my flipkart account immediately.. This will help me to order the products online..
The display name of my flipkart account is nani raja or raghava tumati

My account details is as follows.. It contains only email address...

E-mail id : nani. [protected]@gmail.com

So please do reactivation of my account quickly..

Today a panasonic p55max mobile delivered at my place which was ordered before 4-5 days.
As per mobile configuration mentioned on flipcart app.
This item is bundle very poor quality.
Camera is very bad and screen touch is rough not smooth as i expect. And speed very low.
Any way
I called back to customer care for upgrade my order in any high quality phone in heigher budget or any other premium quality phone. I will afford.
But flipcart denied me and told me that u can take same item not other.
Which is not fair.
I assured u. Please resolve my problem as soon as possible other wise i will not spend time and take legal action in consumer court.
But still i dont want to crack terms with flipcart.
Before this case flipcart served me fabulous and now i am sure flipcart take action and upgrade my order and provide me some option for choose a classy brand. I easily upgrade my budget up to 20000.

My order no.
Od[protected]
Registered mobile.
[protected]

Shyamvir chaudhary
Mig 613
Ratanlal nagar
Kanpur
208022

Hi Team,

I was ordering a pair of ballerinas I made payment for same of 831 Rs. This amount was deducted from my bank account(message attached) and I got a message(attached) from Flipkart saying either they will complete the order or refund my money but till now I did not get any confirmation. please refund my money.

Hi,

My name is magesh kadam. I got received my product with damage screen so please request you provide me new device or refund. As my product is out of replacement period i am not able to replace it from flipkart. Even samsung gallery staff is not coordinating with us properly.

Please support and provide proper services.

Thanks
Mangesh kadam
[protected] / [protected]

Dear sir
I ordered a dress (Crease & clips women's fit and flare) from flipkart on
Sun, aug 13th '17 5:17 pm. Order id (Od[protected]. Which is also available for door delivery. But the order was not deliver to the door step. The flipkart courier boy or delivery boy said cannot deliver your product to your door step. He doesn't give respect and unethical behaviour, misbehaviour. He doesn't care about customer satisfaction. His contact number is [protected]. Please take necessary action on courier boy and delivery boy and not let this will happen in future and also make the order deliver to my address.
Thanking you

Hi all,

Disappointed customer.

Name anil n gowda.
Reg num: [protected]
Email id: [protected]@gmail.com

1. The issue started from the day i ordered the product "lg 260 l frost free double door refrigerator" (Shiny steel, gl-t292rpzy) which got delivered on delivered on (Sat, aug 12th '17).

There was a delay in sending a product (Contacted the customer care department more than 20 times)& the under aged guy was sent for delivery. The product was huge and the person was unable to carry the product somehow we managed to get that to my place. (Issue reported no reply).

2. I ordered puma el ace 2 mid pn ii dp mid ankle sneakers (Black) on same day which was supposed to be delivered on delivered on "mon, aug 14th '17" there was a tech issue wherein i was unable to track my orders and i have not received any notification regarding the delivery of the product. Hence, called back the customer care department got information stating the product is already delivered. : i have not received my product".

3. Ordered"lg 108cm (43) full hd led smart tv (43lh576t)"the product was supposed to deliver by 2 pm after complaining more than 10 times the product got delivered around 5 pm.

The drama started now for installation"i have been informed that the product will be installed on the same day now the advisors are informing me that it will take another 4days to install the product.

4. The order for "v-guard crystal plus voltage stabilizer" was supposed to be delivered on "thu, aug 17th '17, and fri, aug 18th '17" the product has not been delivered (I am scared now i might get a message stating the product has been delivered because the same happen on my previous order}. Hence, called back the customer care department more than 50 times everyone kept disconnecting my call without any courtesy.

The calls disconnected by advisors everytime i call for asking them to transfer the call to the supervisor/manager. Pathetic service ever seen.

I want justice for all inconveniences caused to me.

@ ceo flipkart please ask your team to monitor the calls.

—

Regards,
Anil n gowda

Dear sir
I your customer abhishek gupta going to complaint on you i ordered boat earphones it's delivery date was 18th august i ordered it on 15th august today i got a message from flipkart that they are they are giving my boat earphones on 22 august i will trusted on flipkart that they will give my product as soon as possible so this is my deadline to flipkart that they should deliver a product tomorrow as i will make a complaint on flipkart so this is my request that i should get my product tomorrow
Your customer
Abheshek gupta

Mere dwara flipcart se ek redmi note4 mobile order kiya gaya tha jiski delivery 3agust ko hui lekin us product ki quality ghatiya nikli jise maine return ke liye apply kiya lekin flipcart ne return ka order cancel kar diya aur return ke liye mana kar diya is tarah flipcart ne mujhse dhokadaki ki h is ke liye mai court jaunga flipcart service ghatiya h

Sir i raghvendra singh order an ortan 5005 electric kettle black silver of pries rs. 570.00 to flipkart on 15.07.2017 same has been delivered to me on 29.07.17 on check i had found it is a defective goods having leakage from handle as it is a electric equipment so for safety point of view i decide to return the same to flipkart, accordingly i immediately lodge a request to flipkart and they ensured me about return accepted with id od[protected] and informed, the defective item will be picking up on 08.08.17 i was wait but no one came and do the same hence i once again contact with flipkart customer care official they apologized for the same and ensure same will be done on 17.08.17 but sir no one come and the defective item still with me. Today i. E. 18.08.17 i again try to contact with flipkart but no one respond me sir i m very much disappointed and annoyed with flipkart service and why they are cheating us please take necessary action against responsible people and arrange to replace the defective item immediately. Raghvendra singh mob. No [protected]

Sir
I had purchased a HP laptop on 09Aug 2017, my Gst number has not mention in invoice . I had made many calls to the customer care., But they said that our software is unable to mention buyer GST no. Kindly resolve my problem and sent me complete invoice as soon as possible
Thanking you

Dear sir/madam,
I have bought vu 98cm (38.5) full hd smart led tv (Order id: od[protected] on 10-july-2017 as a no cost emi option with citi bank credit card for 9 months emi which cost of 27, 999.00, at the time buy it shown like 3111*9 months=27999, but i am getting the credit card emi bill as 3309*9 months=29781 (Which standard emi with 15% interest rate), i communicated the citi bank for the same, citi bank representative...

I had purchased a moto e4 on 18th of july. It was a defective piece. I raised complain on 27th n the technician visited on 30th. He checked the handset n promised that the handset is defective n wil replace in 2 days. But it didn't happen​. So called up flip cart several times but no use. Now today when i called up they say they can't replace as per their policy. I have to take to the service center. Y should i take to the service center if i have received a defective piece? Y don't they replace it? They r not even ready to talk in they say they will disconnect the call if i agrue with them.
So pls look into this matter n do the needful

Hello, we have bought a mobile from your website on 11th aug order id-od[protected] when we have received the phone the phone was re starting on its own. So we have requested a return, again we have got the same today with same problem again. Its restarting even if put on charge. When we are trying to raise another refund request they are saying that they cant do we have to take it to the service centre. Why we will take it a new phone to service centre if we are have bought it from flipkart? Why they are selling faulty products? They know there is some bug in the same they should not fool there customers who blindly trust and buy things from your website. I and my wife have two accounts on flipkarts and we are buying so many items on regular basis from flipkart. If they treat their valueable customers like this for some 7k mobile phones where are they maintaing the customer relationship? We are not here to cheat you for such a filthy thing. Is flipkart have no respect and concern for there valuable customers? Pls raise it as a complaint as we are very much disappointed with your response this time

Ordered tbs tea tree face wash and when i received it the cap was broken and the product spilled inside the packet. It was delivered to my husband's office address and when i opened that later, i saw this. Not only this is wastage but unhygienic as well. Ordered other products also and those are delivered nicely. Exchange this with a new one and please resolve the matter soon.

I have ordered motoc plus from flipkart on 11th aug. It was delivered on 14th august and the phone was dead on arrival, it kept on restarting continuously. I raised a complaint and they sent a replacement phone which is delivered on 18th august.
To my surprise the new phone is also having the same issue and it never starts.
When i call the customer care they ask me to go to service center.

First of all this is a new phone i have ordered by paying the entire amount. They are sending me faulty pieces intentionally or not i dont know and now asking me to get the phone fixed? I demand a full refund for this from flipkart if not i will take this legally on flipkart for sure..

When i choose withdraw in flipkart wallet it is telling that the system is temporarily due to the system maintenance we will back soon so i can't transfer my amount to my bank account so kindly help me

Od[protected] i ordered 2 i phone 7 on 11th of august, its 17th today still i am not able to see the status of the order, its just showing me approved and the delivery date given is on 18th of august, and its still not delivered by the given time i am really very upset about it, i was eagerly waiting for it. Now i get an email saying your shipment will be delivered by 23rd august, i don't understand why they are doing it, i made a mistake placing an order on flipkart i would have placed it on amazon instead they are giving next day delivery. So not satisfied by flipkart never will i place an order on flipkart.