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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1796

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S
sapnajairath
from Nagpur, Maharashtra
Aug 8, 2017
Resolved
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Resolved

Address: 411013

Tax invoice order id: od[protected]
Order date:[protected], 02:33 pm
Invoice no: faa5x[protected]
Invoice date:[protected], 12:23 pm
Gstin: 27ddrps6763p1z6
Pan: ddrps6763p
Sold by
Swaranjali enterprises,
Ashwini bulding. Behind royal showroom,
Wakdewadi pune,
Pune - 411005

Seller registered address: swaranjali enterprises,
Shop no 2, ground floor, nr savitribhai shivarkar chowk, punesolapur, nr savitribhai shivarkar chowk, punesolapur,
Pune - 411013.
Declaration
The goods sold are intended for end user consumption and not for resale.
I/we hereby certify that my/our registration certificate under maharashtra value added tax act, 2002 is in force on the date on which the
Sale of goods specified in this tax invoice is made by me / us and that the transaction of sale covered by this tax invoice has been
Effected by me/ us and it shall be accounted for in the turnover of sales while filling of return and the due tax, if any, payable on the sale
Has been paid or shall be paid.
E. & o. E.
Product description qty
Gross
Amount discount
Taxable
Value cgst
Sgst/
Utgst
Total
Hp 685 single color ink cartridge cz123aa | hp
685 magenta | not eligible for return | imei/srno:
[[32t4t]]
Inktoner | hsn: 84439990 | cgst:
14% | sgst: 14%
[protected].34 38.83 38.83 355
Shipping charge 1 0 0 0 0 0 0
Total qty: 1
Total price: 355
All values are in inr
Ordered through
Swaranj
Sep 13, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 10, 2017
Flipkart Customer Care's response
We have processed the return once the pickup is done we will process the refund.
My flipkart account has been deactivated and now I want be activate it but it is not activating

When I enters the login credentials, it says "Account is inactive contact the customer support to reactivate it"
Plz solve this issue. I wanted to purchase a product.

Mobile No. [protected]
Email= sunil.[protected]@gmail.com
I received a Epson T 7741 Black Ink Instead of T 6641 for my Epson L220 printer.

Tax invoice order id : OD[protected]
Order date :[protected]
Invoice No. : FAA5X[protected] Invoice date:[protected], 12:12 pm
Gstin NO. : 27DDRPS6763P1Z6
Pan NO. : DDRPS6763P

Sold by
Swaranjali Enterprises,
Ashwini bulding. Behind royal showroom,
Wakdewadi Pune,
Pune - 411005

Shipping Address
Ajay Salvi
A-702, Eternia, Hiranandani Gardens
A.S.Marg, Powai, Mumbai- 400076.

I received a cyan cartridge instead of a magenta - Comment #2869371 - Image #0
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    O
    Offbeat Tuber
    from Delhi, Delhi
    Aug 8, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110044
    Website: Flipkart.com

    I baught moto z play phone from flipkart, when i used it i got to know that the camera was not working properly then i asked for return a technician visited from flipkart and approved my return request. I got a new phone after a couple of days and now the new phone gets overheated when using once it got so hot that it burnt my hand. And now they are saying they will not give me refund, i don't want to use this product at all. It's not even 10 days i bought it. I am very disappointed with the service i want my money back i can't risk my life using this phone that gets as hot as it is about to blast. My order number is od[protected]
    Moto z play delivered on 5th august 2017
    Reply
    +1 photos
    Sep 24, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 09, 2017
    Flipkart Customer Care's response
    We will revert in this complaint.
    Verified Support
    Aug 09, 2017
    Flipkart Customer Care's response
    customer complained that product is defective. We interacted and apologized for the issue and informed to contact brand as it is out of policy. Hence closing the case.
    Aug 10, 2017
    Updated by Offbeat Tuber
    but i don't need this product, I believe the in the service of flipkart that's why purchased from there. I didn't like the product at all I should get a refund
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      A
      abyoreth
      from Bengaluru, Karnataka
      Aug 7, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.flipkart.com/puma-men-black-high-risk-red-sports-sandals/p/itmekrdjknv3zate?pid=SNDEKRDKTG2DESN9

      I recently (50 days back) ordered a puma sandal from flipkart (https://www.flipkart.com/puma-men-black-high-risk-red-sports-sandals/p/itmekrdj... but the hook got broke. When i pay rs.1500, i expect it to last atleast 6 months. This was very bad quality product from puma and flipkart.
      Flipkart had only return policy of 10 - 30 days. What will the customer do post that.
      +1 photos
      Sep 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 09, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Aug 14, 2017
      Flipkart Customer Care's response
      We had interacted with the customer, apologized for the issue, as per policy we cannot take the return for the product. Informed to get in touch with the brand for any quality issue. Customer agreed, required information provided and hence closing the case.
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        R
        rajainfo
        from Kolkata, West Bengal
        Aug 7, 2017
        Resolved
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        Resolved

        Address: North 24 Parganas, West Bengal, 743165

        I have purchased avix bh-503 headset with mic (Rs -921/-) last 31st july, 2017. But wrong part delivered (Blubuck mini - 503 wired bluetooth) on 5th august, 2017. Last day flipkart customer care call on me and they wants to know full details of item. But i have checked same item ordered on my flipkar account. Please clarify what item delivered?
        +2 photos
        Sep 14, 2017
        Complaint marked as Resolved 
        Verified Support
        Aug 09, 2017
        Flipkart Customer Care's response
        We will revert in this complaint.
        Verified Support
        Aug 09, 2017
        Flipkart Customer Care's response
        Return has been approved and replacement will be delivered as per the mentioned timeline.
        Aug 12, 2017
        Updated by rajainfo
        My product does not exchange. Flipkart customer care does not support any queries on me.I am very unsatisfied of Flipkart product.
        I think this time Flipkart will delivered correct item..
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          S
          Sharmamanoj3000
          from Naraina, Rajasthan
          Aug 7, 2017
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan, 302033

          I bought a product from your company and its order no.-id[protected]. I got this order pn 3-8-2017. This pro5is not the same product which is shown in the picture of flipkart. After this issue i tried to return it but the return request was cancelled by you. I called you many time regarding thus issue and also sent some mails too but i didn't get my kind of response which can satisfy me. You have also blocked my account.
          So, i request you to resovle my problem as soon as possible.
          My cunsumer court case no:- 330013

          Thank you
          Mo:- [protected]
          Sep 16, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 09, 2017
          Flipkart Customer Care's response
          We will revert in this complaint.
          My flipkart account is deactivated. Please re active my account
          I had purchased Sony Xperia
          It's not looking good, performance also not good, plz refund my price
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            S
            Sherjeet Singh Bagha
            from Chandigarh, Chandigarh
            Aug 7, 2017
            Resolved
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            Resolved

            Address: Bathinda, Punjab, 151001

            This mail is regarding complaint of material received against my order id od[protected]. I have ordered two mufflers from your site. But i am very disappointed with the product received from your side against my order.

            In spite of your good & fast service, sorry to say this time your product quality is very poor. I liked the muffler seen in pictures but product i received is totally different & seems like a local market & poor quality product. If i have to purchase that stuff i can buy that from local market also why i ordered from your site. I have totally wasted my money & time. Also it seems like products in display on your site are not original & you guys are making fool others by showing dummy product. Which is not a healthy feedback for your site.

            I am raising return request for the same. Hope you guys will take necessary actions to stop all these kind of fraud.
            Also i have attached the display pics & the pics of product which i ordered and received in original.

            Regards
            Sherjeet singh [protected].
            +6 photos
            Sep 9, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2017
            Flipkart Customer Care's response
            We will revert in this complaint.
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              R
              rajnish shahi
              from Surat, Gujarat
              Aug 7, 2017
              Resolved
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              Resolved

              Address: Jamnagar, Gujarat, 361006
              Website: FLIPKART

              Od[protected]

              Sir, i am ex serviceman retired from indian navy and settle in jamnagar gujrat.
              I placed order for 6.5 kg ifb top load washing machine on 23/7/2017 under order id od[protected] and on 24/7/2017 return request raised and place a fresh order for 6 kg ifb front load washing machine.

              On 02/8/2017, the both item were delivered to me. After my repeated request, courier personnel, deliver the both item stating they have not been directed to take back one item and without, direction they can not take back the item. On, 05/8/17 again i approached flipkart, but they could given me satisfactory reply and just say sorry.
              As per your return policy i can raise the return request within 10 days and i have raised the return request on 24/7/2017, just 01 day after request and before delivery.
              This is my humble request to you that kindly help me and arrange the return pack for 6.5 kg top load ifb washing machine and refund the amount as earliest possible as i am facing financial hardship.
              I am very old customer of flipkart and have not faced such problem and this time i am suffering hardship also. As i have purchased ifb 6 kg front load washing machine from flipkart, hence there is no use of another washing machine.
              Kindly look into the matter and help me with arranging for return pick up and refund as well.

              Regards

              Rajnish shahi
              [protected]
              Sep 13, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Jul 30, 2017
              Sai Maheswara Reddy's response
              Not working earphone and USB cable
              Jul 31, 2017
              Kamlesh Goyal's response
              i have received local headphones
              Verified Support
              Aug 09, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Aug 10, 2017
              Flipkart Customer Care's response
              We have interacted with the customer, apologized for the issue, customer cancelled the order the nest day of the ordered date. Still it was not cancelled and the product got delivered on 2nd Aug. Hence return approved. Uninstallation was overrided and approved the return. Customer stated that the product is untouched. Informed the TAT for return and refund. closing the case.
              Aug 11, 2017
              Updated by rajnish shahi
              My complain is still alive and it will be upto my return of item and refund of amount.

              I AM TOTALLY DIS AGREE WITH THE SOME CALL CENTRE EXECUTIVE, THEY ARE UNABLE GIVE ME SATISFACTORY REPLY.
              My flipkart account is deactivated. Please re active my account
              Dear Sir

              in oct 2016, i purchased mobile LeEco 2, from you. My invoice (bill) is misplaced from me, please send me the duplicate for the same. Please sent me on my email '[protected]@gmail.com'

              regards,
              Rajaram Kandalgaonkar
              I ordered a Sony headphones from flipkart nut i have received local headphones instead of orignal..
              My Sony Xperia X dual mobile earphones and USB cable damaged
              Dear Sir/Madam,

              Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

              Regards,
              IFB APPLIANCES
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                D
                DineshWilliam
                from Tiruchirappalli, Tamil Nadu
                Aug 7, 2017
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                Address: 600001

                Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

                Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.

                In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi. Aenean vulputate eleifend tellus.

                Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lorem ante, dapibus in, viverra quis, feugiat a, tellus. Phasellus viverra nulla ut metus varius laoreet. Quisque rutrum.
                Flipkart customer support has been notified about the posted complaint.
                Jul 30, 2017
                fashion ramp's response
                My flipkart account connected with my mobile no . it's not connected with email and when I enters the mobile no And password he saw me Account is inactive contact the customer support to reactivate
                it. Pls solve this problem vastly
                mobile no [protected]
                mail I'd milu.[protected]@gmail . com
                Aug 07, 2017
                Updated by DineshWilliam
                Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.
                My account is noy getting activated it shows contact call center plzz help to solve my problem.please do reply how to activate my account.thank you.I m not able to login or sign up...plzz rply..or post call center number.I have placed an order for an item.it shows its not activated
                So i wanna activate my account.rply as soon as possible...thankx
                Please activate my flipkart account.
                my register mobile no [protected]
                mail I'd . milu.[protected]@gmail . com
                Thanks
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                  P
                  pt.amardeep
                  Aug 7, 2017
                  Resolved
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                  Resolved

                  Website: Flipkart

                  Dear sir/madam,
                  I have puchase two mobile by flipkart on no cost emi offer. That time i check online emi was less but now on my credit card is shown extra cost of emi. And one mobile was deliverd on wrong address after that flipkart return my money but mobile emi is continue with extra interest on my credit card. But i have purchased item on no cost emi offer time. Please resolve my problem as soon as possible.
                  1. Product : lenevo vibe k5 plus
                  Order id :- od[protected]
                  Complain :- mobile deliverd to wrong address and money refunded but emi
                  Is continue on my credit card with interest.
                  2. Product : lenevo vibe k5 note
                  Order id :- od[protected]
                  Complaint :- i puschased on no cost emi but emi cost is included on my credit card.
                  Sep 21, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Aug 13, 2017
                  Flipkart Customer Care's response
                  We have interacted with the customer,
                  1. OD[protected] : customer have not opted for no cost emi, reg emi have been opted, hence mail sent regarding the same stating bank will charge as interest and requested to contact the card issuing bank.
                  2. OD[protected] refund already completed (complete amount), back to source, interest charges if any have been charged, customer need to get in touch with the bank. Refund confirmation sent with ARN number, and closing the case.
                  On 30 th july devilery man has come and it dont has a swipe machine with it and i call for enquiry in customercare no they has said me that the devilery man has swipe machine
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                    S
                    Shyju Chakkalakal
                    from Mumbai, Maharashtra
                    Aug 7, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Flipkart cheated me on a product i purchased from them. The product is tamper glass mobile screen protector. I purchased a samsung mobile j3 pro along with screen guard. But when i went to the mobile shop to fix the screen guard on my mobile i got to know about the cheating. I called up several times to complain about the same to flipkart but didn't got a solution for the same. They were like supporting the cheater vendor not their customers.
                    Sep 23, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 09, 2017
                    Flipkart Customer Care's response
                    We will revert in this complaint.
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                      R
                      ravi28august
                      from Hyderabad, Telangana
                      Aug 6, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500016

                      I have bought a small study table for my son, but quality i have received it is very bad product and it's unsafe because of sharp corner and edges. Actually it is totally different from product i have seen and order.

                      I have escalated it twice but everytime they gave me false commitment and reject my refund request thereafter. Even they don't brief about the reason of request rejection.

                      Please help me
                      Sep 11, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2017
                      Flipkart Customer Care's response
                      We are unable to find order details. We request you to get in touch with our toll free number[protected].
                      I ordered and received of puma sandals.My order id-OD[protected] through ecart logistics.I had ordered size no 8 which is small in size.The payment had already done.So I request you to change the 8 number size replaced with 9number size.Please send me the same colour and someone to pick the unused sandals from my delivered address.
                      I buy one mee mee musical walker but the music system is note working. So i need to get it chance or make it repair. Please do the needful. Thanks
                      I don't need this prodect
                      Due time is completed.we are getting out of delivery messages daily... But not yet received our products even though I called to partner num
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                        J
                        Jaya Kashyap
                        from Gurgaon, Haryana
                        Aug 6, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110002
                        Website: flipkart.com

                        If i go flipkart app and choose my order
                        They told looks like you do not have any orders start shopping. I have lost my invoice and my phone not working. My phone is in the warranty period. So, i want the duplicate bill for my handset (Redmi 3s gold 16gb) my order id is [protected]. My email id is jaya. [protected]@gmail.com
                        Their is request option for bill in the flipkart website. So that i request you to please send me the bill of my mobile handset.
                        Imei - [protected]
                        Sn - 13481/20261249
                        Please send the bill in my email id.
                        Urgently
                        Sep 21, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2017
                        Flipkart Customer Care's response
                        We are sorry. We are unable to find any order details. Request you to get back to our toll free number[protected] with your registered contact number.
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                          S
                          snehamayeet
                          from Ranaghat, West Bengal
                          Aug 6, 2017
                          Resolved
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                          Resolved

                          Address: 760001

                          I ordered asus zenphone 5 gold 16gb and got delivered on 12th july 2017. From the day1 original charger is not working. I raised request for replacement of the same. Technician came and told us that flipkart have given you a second hand phone. He told to go to some near by store to get a new charger. When they denied, he informed us to goto nearest service center. Which is 300 km from my home. The ticket raised within 5 days of delivery the phone. After that i raised another replacement request and that also denied as the the phone was dead when the delivery guy came. If the charger is defected, how the phone will be in on condition.. After a lot of complaints, on aug 6 i got a call from flipkart, she put my request for refund. Now the so called technician will come to pick the phone and check the phone.. Seriously i am feeling fooled and cheated by flipkart.
                          Order id: od[protected]
                          +2 photos
                          Sep 10, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Aug 06, 2017
                          Updated by snehamayeet
                          I ordered a asus zenphone 5. Gold, 16gb.
                          Product delivered on 12july. The phones charger is defective. After raised replacement request, technician came, told that flipkart provided u a old charger. Goto nearby some stores to get a new charger. When these stores denied to provide a charger, he tell us to go to near by service center which is 300 km away.
                          I raised this issue within 5 days of recieving the product. The request was cancelled after technician visit. Without resolving the issue, replacement request cancelled. Again i raised a replacement request through customer care executive, that is also cancelled as ekart guys told the the device should be in on condition for pick up. After merely 10 complaints, on 6th august i recieved from flipkart, they offered refund of 499 for charger. I demanded full refund of my product. She accepted the request for full refund. Again the so called technician will visit, if he will be able to sort the issue by repairing the phone, he can otherwise he will take the old product with him. If he again will tell my mom to go to asus customer care, i will rather tell him to just take your product with you, we dont want any refund or any replacement from you. Just take this old repaired product with you..

                          I am feeling fooled and cheated by flipkart.
                          This will be my last shopping from flipkart.

                          Order id od[protected]
                          Verified Support
                          Aug 09, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Aug 10, 2017
                          Flipkart Customer Care's response
                          We have initiated refund. Closing the complaint from our side.
                          My flipkart account is connected with my phone number [protected].Please help me to reactivate my account.
                          Hello I'm from Tamil Nadu .I placed my order(denim women jacket)on july 28.My order number is OD[protected].I need it immediately today or tomorrow morning.Kindly do it this to me.
                          I would like to complain about the service in Flipkart. The one who brings the courier is usually very rude. And always proud. And always doesn't have change.
                          How can they expect us buyers to have change every time? This is not acceptable
                          Sir I take Redmi note 4 from your shop in 13-03-17 but my phone battery don't give full response.sir my phone warranty is one year.sir I want to replace my phone. So please help me
                          Apke flipkart se muje call aaya tha 1 month 15 days phle ki muje refund diye ja ra h jiske liye m apko kafi din se call kr ra the 1789 rs muje apke account department se call aaya tha ki apka refund apke bank account me 7 days me aa jayega jo ki abhi tak nhi aaya hai ...plz call me [protected] and [protected]
                          flipkart wale koi kam nhi kr re hai
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                            bilhari
                            from Jabalpur, Madhya Pradesh
                            Aug 6, 2017
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                            The Codless phone was ordered on 09.07.17, delivered on 15.7.17 but intially for 7-8 days the outgoing calls were functioning, but now no outgoing calls are connected, though the line is working, incoming calls are functioning, intercom is also functioning. Please suggest or replace the same with another
                            Aug 06, 2017
                            Updated by bilhari
                            The Codless phone was ordered on 09.07.17, delivered on 15.7.17 but intially for 7-8 days the outgoing calls were functioning, but now no outgoing calls are connected, though the line is working, incoming calls are functioning, intercom is also functioning. Please suggest or replace the same with another
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                              S
                              Soumak Basu Mallik
                              from Kolkata, West Bengal
                              Aug 6, 2017
                              Resolved
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                              Address: Kolkata, West Bengal, 700094
                              Website: Flipkart

                              This is to confirm i, sibaji basumallik ordered a mobile and other accessories worth rs.10976 today at 10.38am via net-banking from flipkart. It failed to confirm order but when i checked my bank statement i found that rs.10976 has been debited. The associated transaction id. Is tx[protected].
                              Please see to this and either confirm my order or refund the amount to my bank account as fast as possible.

                              Sibaji basumallik
                              Sep 11, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2017
                              Flipkart Customer Care's response
                              Hi Team,
                              We are unable to find order detail or register contact number for given complaint.
                              We request you to get in touch with our customer care team on below detail.
                              We're available 24 hours a day.
                              [protected]
                              Email :- [protected]@flipkart.com
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                                Shachi Verma
                                from Jawad, Madhya Pradesh
                                Aug 6, 2017
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                                Address: Bhopal, Madhya Pradesh, 462022
                                Website: Flipkart

                                I purchased a set of lenovo k6 power from your site near about in february and firstly it was working well then suddenly the 2nd sim slot started showing problem, there was sudden disconnection of the sim in 2nd slot frequently.
                                Then i took my cellphone to the service center there the opened it to check if there is any problem and it was found that 2 screws were missing even though my cellphone was opened for the first time...
                                I need you to let me know what steps you would take to sort my problem.
                                The problem of 2 screws missing on the new set of cellphone
                                Sep 8, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  AnamikaBansal
                                  from Faridkot, Punjab
                                  Aug 6, 2017
                                  Resolved
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                                  Resolved

                                  I ordered the book ias (Pre) 16 years's solved papers worth rs 370. But i got another product by arihant publishers, map the snap.
                                  It is very depressing...
                                  If you dont have the right product in stock, you should not send the wrong product.. You should not disappoint your customer by these type of activities.
                                  I am not going to order any product from the next time through flipkart..
                                  Sep 20, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
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                                    Ayushi Paul
                                    from Gurgaon, Haryana
                                    Aug 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110019
                                    Website: www.flipkart.com

                                    I ordered moto g5 plus (Lunar grey) on 4th august, 2017, friday. My order id is od[protected]. I made a payment through net banking but my order is not showing in 'my orders' because of which i am unable to track its shipment and payment.
                                    I am not able to talk to any customer service executive as all are busy

                                    Please look into the matter.

                                    Thanks
                                    Sep 15, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Aug 09, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with customer's father on As customer says he have ordered a product and it was not approved Apologies for the same and As per the details checked we have not received any payment confirmation Requested to check with bank customer agreed and closing.
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                                      Saurabh2308
                                      from New Delhi, Delhi
                                      Aug 6, 2017
                                      Resolved
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                                      I recently bought moto e4 plus model (15th july) to gift someone. I had high expectations from this model with the kind of configuration it supported as compared to other phones in the market. But phone had started malfunctioning within 20 days. Its touch is not working properly, sim card tray is not detecting the sim, its overheating while charging so much. So in the nutshell phone is total crap and complete wastage of money. I didnt expected this from motorola brand at all.. Though i have using moto g previously. Please replace the defective piece. As nothing is working in this phone.
                                      When i went to serive center with the same they asked me for th invoice.. But flipkart didnt sent me the invoice even. Upon calling flipkart customer care there is no option to talk to some executive directly. Instead they will call u back.
                                      Due to above missing invoice am not able get this phone checked at service center either.
                                      Somehow i got call from flipkart they are saying that they dont have option of sending the invoice either.. What kind of customer support is this from flipkart... Totally disappointed
                                      Sep 11, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Aug 09, 2017
                                      Flipkart Customer Care's response
                                      customer complained that product is defective. We interacted and apologized for the issue and informed to contact brand as it is out of policy. Hence closing the case.
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                                        Apoorv Wadhwa
                                        from Lucknow, Uttar Pradesh
                                        Aug 6, 2017
                                        Resolved
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                                        Address: 303021
                                        Website: www.flikpart.com

                                        I had ordered moto e4 (Order id od[protected] and received the product on 15 july in jaipur.

                                        I ordered this product for my mother and send the product to my hometown.

                                        After that my mother used it for few days and complained me regarding some voice and network issues. When i reached my hometown then i myself verified the problems in the handset and researched on motorola's website and found out that voice and issues related to the network are a common problem with moto e4 plus and many other users are facing same problems.

                                        However during all these events the return period for item was lapsed.

                                        Then i requested flipkart's customer care center to register my complaint to initiate a complete refund request for the handset along with rs 350 extra which i spended on cover and screen gaurd, as it was a totally defected product.
                                        To which they refused bluntly.

                                        Therefore i want to complain against flipkart for such an irresponsible and unacceptable behavior.
                                        Sep 20, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Verified Support
                                        Aug 10, 2017
                                        Flipkart Customer Care's response
                                        customer complained that product is defective. Apologized and informed that 10 days of replacement policy is over and no return can be processed. Asked to contact brand. customer denied and dropped the call. Hence closing the case.
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