Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍
Hello team
I have lodged complaint regarding rejected exchange of my old phone since delivery boy rejecting it without reason.
I am following this issue since many days but flipkart is randomly closing my complaint without any solution. I have requested them to provide solution but they are closing my complaint by ignoring my request of resolution.
Please refer attachment for complaint trail.
It is really frustrating...
I had ordered realme narzo 30 on 8 October 2021 and the delivery date was 10th October. it's been 5 days since delivery date and still, I have not received the order. Every day it shows out of delivery and at end of the day, it shows unable to deliver....
I have made a booking with flipkart travel platform.
Money has been deducted immediately, but the booking is in pending state.
I have waited for more than 2 hrs, but still no update on the ticket status.
I even tried calling the customer care, but the call is getting disconnected before it reaches the customer support.
Could you please confirm the ticket and share the PNR details.
If not please refund the...
I ordered on Flipkart and got my product delivered on time. But the status of the order did not get updated immediately. It showed an arriving status around 5 hrs after the delivery. I need this invoice urgently for personal work. Please resolve this issue asap....
MY order is been pending for the last 22 hrs and i have paid a huge amount.
Please refund or confirm the order.
i called the customer care 100 times and they cannot even find my order because it is still pending....
First of all my order was cancelled without any update to me. I did not ask to cancel my order. The delivery agent visited my house on 8th October 2021as he was not taking the exchange phone I said him to reschedule the delivery and he said me that ok he has rescheduled the delivery for tomorrow i.e on 9th October 2021 but suddenly next day early morning at 3.56am I get message from Flipkart that order has been cancelled. I did not place...
So, i ordered a New Balance men sweatshirt on Oct.3.2021 and expected delivery was on Oct.6.2021.
Due to some reasons i wasnt able to collect my order on the same day and it went back to the delivery office. I reached out flipkart customer care explained my issue and they said the delivery guy will try again tomorrow. I got hold of the delivery guy and he said the same.
Then yesterday which was 7th the delivery day i received...
I am buying company's sponsored phone with condition that it should be invoice (billing) on company names but the delivery address should be my home address. Please help me how to get the invoice on company name?
I can see this complaint resolved by flipkart team. Awaiting for positive feedback...
My order was supposed to be received on 3rd Oct 2021 is still in transit.
The item has reached Bangalore on 3rd Oct only and from there Item is dispatching receiving Mother hub to Mother hub.
Tracking ID: FMPP[protected]
There were 2 updates at different time on same day that the item has reached Bangalore motherhub. Though it has reached a bangalore on 3rd Oct nearest hub, the product it not dispatched...
Today, I ordered Iphone 12 (black 128 gb) my order was placed and order Id was also generated but I didn't receive any confirmation message or mail.But it's showing in my order option that order has been placed and delivery date is also given, but I want a confirmation message or mail so that I can know whether my order is confirmed or not
Was this information...
I have ordered a product and received it whose order id is OD[protected]. I have rated and submitted my review on this product but its not showing on product page. what i have written in review is showing is as published in my review section but its not showing on product page, its showing as published on 21 sept 2020. but still not showing in product page. i have done complain regarding same with flipkart too, but they are just making...
I am very sorry to say that I had faced a very bad service from Flipkart.
I don't expect this kind of treatment from an eCommerce company like Flipkart.
I am asking for my basic right. How can Flipkart deny the same. ?
I am facing issues with Sound, Hanging and heating problems on the mobile which I received as a replacement of my order.
So I raise the request for a refund.br...
I booked my flight ticket from jaipur to pune on 21 sep 2021.money has been debited from my account through UPI transaction. UPI TR ID from google pay was[protected].
But still my my tickets not confirmed. On calling those guys are not giving proper response. They are saying to wait for 9 days for refund process.
I really got exhausted. My amount is debited. Now how I have to book my tickets now.
I was a regular customer...
I bought a Lenovo IdeaPad gaming 3 laptop from Flipkart on 7th September, but on the same day after realising that the graphic card malfunction, I've requested for a return and replacement and flipkart promised me a technician visit on or before 23rd September and once the technician confirms that the issue can't be resolved he'll approve the return and replacement, but I've waited for 8 days and on 15th September I recieved a text from Flipkart...
I'm trying to apply a gift card costing 3000 INR. Everytime it throws error "EGV Token call failed".
No one helps from customer support, pathetic service. The customer service bluntly say that they can't help.
Gift card code is [protected]...
I ordered a MARQ FALKON Aerbook BY FLIPKART LAPTOP from flipkart which has stopped working in less than 1 year. I am struggling to get refund/replacement/service for 20days.
Calling to Marq customer care there is a fixed reply "you will get a update within 24 hrs and your refund is approved" But nothing is done from 15 days. And on 15th day their customer service replied that they can only procced the refund only after flipkart will...
Worst experience i had faced while order grocery from flipkart, Even after the 3 days of delivery date, i could not get the my grocery. what a worst service you are providing. Eventually no more option is here now to cancel the order.
If this kind of service you will provide to your regular customer, No more option will here to go for another option.
In future i will never go with Flipkart
Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021
Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.
I am a valuable Flipkart Plus customer since years. I shopped many products
on Flipkart. I am very well aware of Flipkart return policy. Infact I ordered products in large quantities for me and my family and friends in the September, October and November months of 2020. As I above mentioned that I ordered products in large quantities so several products that I received, had manufacture defects and some were wrong...
