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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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S
Shyam BishNòe
Mar 10, 2022
Resolved
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Resolved

Address: 342312
Website: Flipkart.com

This issue is regarding my account.
Flipkart blocked my account without giving any reasons
. Mene ak shirt order kiya tha aour wo unbox product mila tha
Refund nahi mila
account no [protected]
Mar 10, 2022
Complaint marked as Resolved 
No steps taken by Flipkart to resolve my compant, please help me.
Flipkart customer support has been notified about the posted complaint.
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    AshG25
    Mar 9, 2022
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    Actually Flipkart was meant to be refunding Rs 340 for a recent issue and I got call and a mail where they mentioned that Rs 340 will be added to my Gift Voucher in my Flipkart Account within 24-48 hrs but as of today 10 days have gone but still i haven't got my refund and Flipkart is not even trying to refund it as they have closed nearly 4 complaints which I raised for same issue. Everyday I am contacting their team via call and they are registering new complaint and marking it closed after 1 day.
    But i am so frustrated and feeling cheated by Flipkart as they have mailed me that I will get my refund but they have not given me !!
    Flipkart customer support has been notified about the posted complaint.
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      Pooja Sinngh
      Mar 9, 2022
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      My Flipkart account has been blocked without any reason. I had lots of placed orders in it and some orders are delivered to me after blocking my account, but one product has issue like item missing. And when I tried to take help from customer support, they told me that they can't do anything as account was blocked. Now if Flipkart delivered the from from blocked account then why don't exchange or return the same product from same account?
      Flipkart customer support has been notified about the posted complaint.
      Mar 09, 2022
      Updated by Pooja Sinngh
      Not resolved yet
      Mar 10, 2022
      Updated by Pooja Sinngh
      Not at resolved
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        S
        san654
        Mar 9, 2022
        Resolved
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        Resolved

        I have order a mobile OPPO Reno 7 5g having a value of Rs.28999, with that i have exchange my mobile ( which have a buyback guarantee scheme purchased with it), so that i have to finally pay Rs.2999.
        One delivery attempt has been made but at that time i was not available (because no message or any notification has been send that this will be your delivery date) so i asked him to deliver tomorrow, which delivery person agreed on and said i will deliver tomorrow. On that day i also called customer care to tell them to deliver the product tomorrow, they said don't worry three delivery attempts has to been done, before cancelling the product.
        But on next day at 4 a.m. my product has been cancelled by the seller.
        When i contact customer care regarding it, they simply say we can not help you and told me to reorder the product, but while reordering the product i am not able to use buyback guarantee scheme, and now i have to pay Rs. 19849 for that.
        My product has been cancelled on 4th of march, from that day i have called customer care service so many times but no resolution was done.
        I asked them to reactivate buyback guarantee scheme, but no action has been taken so far.
        My order no- OD[protected].
        May 14, 2022
        Complaint marked as Resolved 
        After complaining so many times, after raising my concern to several other platform, finally issue has been resolved. Flipkart accepted their mistake and in email they told me to order the product again, and whatever the price difference is there i have to pay first, then the seller will credit the difference amount in my flipkart wallet. Though i can't transfer this directly to my bank account, but atleast after 1month of struggle i was able to get the same product at the old price.
        Flipkart customer support has been notified about the posted complaint.
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          Sonu362
          Mar 9, 2022
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          I ordered a mobile phone and I got damage mobile, I realised return request and by providing pictures of damage mobile my return request accepted by the seller and they shipped replacement but replacement order didn't deliver by the courier again I raised complaint second time return request accepted by the seller and courier unable to deliver the order third time I raised refund request but uncertaintie the backent team chosen wrong category which is damage on screen but I confirm them that no damage on screen but unfortunately my refund request cancelled. Again I raised return request which taken enough time and today I show my issue resolved but I didn't get any call and email form Flipkart's team. Now please help me to return my order and help me to get my money i.e 8550 rupees .
          Flipkart customer support has been notified about the posted complaint.
          Mar 23, 2022
          Updated by Sonu362
          I am still waiting for your update, Flipkart team didn't resolve my issue. And none of any executive contact with me. Please take my problem seriously and resolve the issue.
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            B
            Bhagya_lakshmi
            from Port Blair, Andaman and Nicobar Islands
            Mar 9, 2022
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            Address: C/o shri Lakshmi stores, police line

            I ordered an leggings worth Rs157 from Order ID - OD[protected] on 4th March 2022. I cancelled the order on 5th March 2022. I received a message from Flipkart that I will get a refund within next 24hrs. When I didn't get the refund, I called the customer care on 7th. The agent said I will get the refund on 8th March as it's been credited to my account. It's 9th March today. I haven't received it yet.
            Flipkart customer support has been notified about the posted complaint.
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              venkat.pennamareddi
              from Amalapuram, Andhra Pradesh
              Mar 9, 2022
              Resolved
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              Resolved

              I have created flipkart account 8 years back with a mobile number [protected] and Email - venkat.[protected]@gmail.com. Few years ago I lost my mobile phone and the number.

              The main problem is when I tried to update my new mobile number, the OTP's are being sent to both the new number and the old number. I got the new number OTP and account password, but I'm not able to enter the OTP of the old number as I lost the number. This is making me unable to change the mobile number. I already contact to your costumer service persons but they don't give me a solution.
              Please do suggest me to update my new mobile number to my flipkart account.
              Mar 11, 2022
              Complaint marked as Resolved 
              Thank you for resolved my issue. The Flipkart customer representative was called and explained that according their policies there is no possible way of changing the number which i mentioned in my complaint as that have already an account. So that I was provided another number and my issue was solved.
              Flipkart customer support has been notified about the posted complaint.
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                T
                Thanish varma
                Mar 9, 2022
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                I was ordered (ID-OD[protected]the refubrished mobile on 4th march, it was delivered on 7 th march, after opnening the package there is no product in that, only empty white box whith paper are present in the pckage.
                immediately informed to the flipkart customer care service .they said place the return reqst then we will investigate the problem.no one is cleraly responding on this issue.i have provided the package images and my personal addhar card for verification.still they are rejecting my issue.
                so im requesting a speed investigation on this and provide solution .i need my mobile, otherwise return the package and give the refund
                Flipkart customer support has been notified about the posted complaint.
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                  I
                  from Pune, Maharashtra
                  Mar 9, 2022
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                  Address: Pune

                  I ordered Muscletech Whey protein from Flipkart. The Product seems Smelly (Oily or else). When i rise a complain, Flipkart official telling me to talk to manufacture i.e. Muscletech, USA.
                  Other then that i ordered from some seller and flipkart delivered me from other seller. No response from last one week.
                  Since it is a 5.3 K priced product, Need help.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    skumarr7978
                    from Tindivanam, Tamil Nadu
                    Mar 9, 2022
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                    Address: Tindivanam-604001

                    Team

                    I Purchased a Motorola TV and it was not yet installed yet and it was almost 18 Days now. Every time I call the customer care they say 24 to 48 Hours it will be fixed. But no progress yet and now they saying that by 12th March it will be fixed. But I doubt the reason being again on 12th March I will have call talk to new customer care representative and he will ask another 24 hrs to 48 Hrs. Out of all the biggest joke without installation all my warranty had started.

                    Till date I had spoken to 20+ customer representative, spend 30+ Hrs and no progress. Worst service from Flipkart without progress and no escalation matrix.

                    I had asked them to take back the TV, even for that they are saying without Installation there is no return options. Now with all this Issues I don't how many 24 Hrs and 48 Hrs I have to wait and I made my mind not use Flipkart online purchase.

                    Regards
                    R.Senthilkumar
                    Flipkart customer support has been notified about the posted complaint.
                    Mar 11, 2022
                    Updated by skumarr7978
                    No Update yet. Worst Installation service. Yesterday they called us and Said they will come but never turned up. Is there any other escalation matrix.
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                      Shailesh01991
                      from Surat, Gujarat
                      Mar 9, 2022
                      Resolved
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                      Resolved

                      Address: Dindoli, Surat
                      Website: www.flipkart.com

                      On dated 08-March-2022 I ordered speaker (Soundcore by Anker Select Pro 30 W Bluetooth Party Speaker) around 3PM and it shipped ekart logistics and 6PM Flipkart cancelled the order. Then i went on help section of flipkart and write my query regarding cancellation that why my product get cancelled by flipkart. I got response that it was a price error so flipkart cancelled your order.
                      I was amazed how it could be happened. It is Flipkart's responsibility to check price and all i am customer i was searching for speakers and got good deal so i ordered and paid then how can flipkart cancel my product.
                      I don't need refund I want product only.
                      contact no: [protected]
                      name: Shailesh Singh
                      order ID: OD[protected]
                      Apr 27, 2022
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2022
                      Flipkart Customer Care's response
                      Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 644 on March 08, 2022, and this will reflect in your credit card by March 09, 2022. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
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                        L
                        Luharia
                        Mar 9, 2022
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                        I received a package today that I didn't ordered from Flipkart. I had to pay for it because it was placed on COD. I have no idea who ordered it on my name and address as no such info like email and number is printed on the package. I want my refund.
                        Flipkart customer support has been notified about the posted complaint.
                        The same problem has arised to me as well please, do the needful, as i want a refund.
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                          Luharia
                          Mar 9, 2022
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                          Website: Flipkart.com

                          Today i got a package from Flipkart that I didn't ordered I had to pay for it because it was on COD. I have no idea who ordered it and I don't want the product. How can I return it. There is no email or contact number printed on the package through which I can get to know who ordered it. Seeking for a refund.
                          Flipkart customer support has been notified about the posted complaint.
                          I also have the same problem, please make sure I get a refund.
                          Today i got a package from Flipkart that I didn't ordered I had to pay for it because it was on COD. I have no idea who ordered it and I don't want the product. How can I return it. There is no email or contact number printed on the package through which I can get to know who ordered it. Seeking for a refund.
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                            S
                            Sachin2309
                            from Gurugram, Haryana
                            Mar 9, 2022
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                            Address: India

                            I have order PORTICO NEW YORK Solid Double Comforter on 4th march 2022 with Price of 279 and order confirmed and show product will be delivered on 9th March. But on 8th march order stand cancelled and show reason that due to price incorrect order is cancelled. This is very bad thing of flipkart that customer is waiting the order and before 1 day product is cancelled. I have raise this issue to customer care but he said that this order is cancelled by seller side so he cannot help but assure for future order and for now if you want this than do fresh order with current available price of 1645 but why i accept this things i want my order at Rs. 279. Please resolve my issue.

                            Flipkart should deliver this order PORTICO NEW YORK Solid Double Comforter with price of 279 or compensate the difference amt. of Current market price of this product and Rs. 279 so that i can purchase this product again
                            Flipkart customer support has been notified about the posted complaint.
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                              Rahul13709
                              Mar 9, 2022
                              Resolved
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                              Resolved

                              Address: Malda
                              Website: www.flipkart.com/order_details?order_id=OD124291984885007000&item_id=12429198488500700&unit_id=12429198488500700000

                              I Am A Plus User. I Ordered My Product At 28 February And They First Promised 3 March As Delivery Date and My Product Was Shipped At 1 March and it arrived at my nearest hub also then they gave the excuse of technical error and then they changed the date to 4 March then also delivery delayed and they gave the same excuse again they changed the delivery date to 6 March then also my product not delivered then they changed the date to 8 march then also not delivered till now they are saying the same excuse again and again changing dates Order Id- FMPP[protected] will i get my product delivered or not .It Was my worst experience . I Will never buy anything from flipkart again.
                              Mar 12, 2022
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Similar issue with me also.
                              And this is how they are giving service
                              Similar issue with me as well
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                                sudiksha mishra
                                from Noida, Uttar Pradesh
                                Mar 9, 2022
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                                Delivery Agent Name_Naresh Contact Number_[protected] is not coming for pickup for past 18 days, I have raised several complaints but no resolution provided. He does not talk professionally; says buy me a van then only I can come for pickup.
                                Flipkart customer support has been notified about the posted complaint.
                                Jun 11, 2022
                                Updated by sudiksha mishra
                                Kindly revert, its been months lodging complaint still no response.
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                                  A
                                  avijit3k
                                  from Duliajan, Assam
                                  Mar 9, 2022
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                                  Pick up got rejected

                                  Address: Oil India Limited Duliajan, Dept.-Field Communication

                                  I have ordered (Order ID OD[protected] one VAN HEUSEN
                                  Solid Single Breasted Casual Women Full Sleeve Blazer (Green) Worth Rs. 1099 (Refund ID:[protected]) and one VAN HEUSEN
                                  Solid Single Breasted Formal Women Full Sleeve Blazer (Grey) Worth Rs. 3059 in Flipkart which was delivered on 2nd March and request for return on the same day (2nd March) after few minutes. After the Pickup team come to me for picked...
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                                  Vasu Vyas
                                  Mar 9, 2022
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                                  I ordered shoes from flipkart with order number :- OD[protected], the package which i received was empty their were no shoes inside it I raised multiple refund requests but everytime my request is getting rejected without providing any resolution.
                                  Flipkart customer support has been notified about the posted complaint.
                                  I have raised 4 different return order and customer support is saying that it is getting rejected due to system issues flipkart is facing from past 7 days
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                                    manjeet1395
                                    from Hansi, Haryana
                                    Mar 9, 2022
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                                    Few months back I ordered a redtape shoes and a book using the flipkart pay later service but when the shoes delivered to me It was defected so i try to return these shoes, but when i trying to return these shoes the flipkart blocked my account. So i am neither be able to return this order not be able to do payment of my flipkart pay later. I tried many times to communicate the flipkart customer services but all in vain. Now when i checked my cibil score it shows pending payment in my credit score and all my loans are effected by it . I am no able to take any loan because of this. Kindly please solve this problem. thanks.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      O
                                      Overload Grand Masti
                                      Mar 9, 2022
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                                      Address: Bihar kahalgaon Ntpc Murkatia chowk, Malakar Nursery road

                                      Dear Flipkart,

                                      Order ID: OD[protected],
                                      I had bought Infinix TV on 26th March or it was delivered on 3rd March or the installment also arrived on 3rd March but if the TV or its remote was found to be a problem, then I had given the product for replacement, after that my product Pickup date was 7th March but today is 9th March no pickup has come from your company's side, whatever problem you people have, we don't care, you guys delivered my new product as soon as possible.
                                      Flipkart customer support has been notified about the posted complaint.
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