Flipkart Complaints & Reviews

I have ordered a LG 3 star convertible refrigerator GL-S292RDSX on 13 Mar 2022, item delivered on 16 Mar 2022. I have opted for flipkart open box delivery, but ekart logistics partner not delivered like that. Also when I open the box, the model is found to be LG 2 star non convertible GL- N292BDSY. I have informed flipkart customer service on 17 Mar 2022. My return request has been kept on rejecting by flipkart, by mentioning technical team will assist you. But no return request has processed yet.

Incident id :IN[protected]
Date 13 April 2022
Requested for return but received a message that seller is unable to fulfill the request

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

When the product was bought, no ID proof was required but now that they have sent the wrong product and I want to return it, Flipkart is asking for ID proof. This is a complete breach of privacy. All my accounts are connected to my Adhaar and PAN card.

I am a customer of Flipkart for a few month and bought a few items.
Suddenly Flipkart's gamezone is showing something went wrong : something is not in order.
So I tried to restart the app many time but same error is comin eyery time
Istarted a chat but when I come back after some moment it was closed and not ticket was there. Please Flipkart restart my gamezone .
My ID- [protected]@gmail.com

I have tried to place an order for a watch on feb. 18, 2022 from Flipkart. I have tried to pay the amount by using 575 rs from my gpay UPI. The transaction was successful and money deducted from my bank account twice but the order was not placed, then again I tried to place the order third time and this time the order was successfully placed. Today is 13th April 2022 and I haven't received the refund yet.

I have contacted Flipkart customer care, They told me that they haven't received any such payment from my side and no failed transaction is showing on their side which means they haven't received the money. I then contacted Gpay Customer care, they told me that the transaction was successful from their end, I then contacted UBI customer care. They told me that the transaction was done through Gpay and the status is showing successful, so they cannot help me in this and told me to contact Flipkart and Gpay customer care. T
I have also asked Flipkart to verify the transaction through the transaction Id and the collect-request id. I have transaction id for both the transactions. Please help me in this matter.

Hi Team,
I would like to change my old mobile number just because i had lost my number and can't able to update it with the new one.
Need your help here.
Thanks In Advance

Flipkart delivered me damaged as well as defective Product of galaxy tab s7+
S pan nib broken and chargeing port not working and screen was overheating, now tab is not opening.
I am not getting solution.
Flipkart is saying go to the customer care center of samsung for defective product but Flipkart offers 7 days return policy and i unboxed the tab late but i raise return request 6 th day of product delivered i.e. with in return period and also here no service centre of samsung available near me

Please do something with Flipkart. They send me old model of the product even it's not working properly. And not giving it's replacement or return my money. My product is of 1999rs
Order number:- OD[protected].
They're doing this and even demanding our personal IDs like aadhar card etc.
They are making fun of poor people. Please help, for me 1999rs is a big amount 😭.

Ordered Product Brado Jewellery Brass Jewel Set JE -SF QTY 3 From Flipkart Paid RS 768 But Got Only 2 Product In Package And In My Order All 3 Products Are Showing Delivered

Order ID OD[protected]

On Calling Flipkart Customer Care She Asked Me To Be On Hold For 2Min And Call Was On Hold Continuously And Call Got Disconnected In 9:55 Minutes Automatically This Was The Support By Them

I bought a mobile under Flipkart smart upgrade plan a year ago.now its time for me to either pay full amount and keep the Device or exchange it to another one. I want to upgrade to another one and while trying to verify my IMEI number under exchange section. It is not recognising my IMEI and showing that imei number doesn't match the product.

I Have orderd Handset realme 9, after order cancelled refund not Recived to my bank account but Flipkart say refunded completed in 13 April 2022
I have attached my bank account statements
8690₹ Refund not credited to my account

I purchased narzo 30 pro from Olx before 11 months, it was just 1 month used. Unfortunately, it is locked and showing to pay the rest amount under smart upgrade plan.I am even ready to pay the amount in such cash, But i have no option to pay, Flipkart customer care support is saying that I have to access the Flipkart account from which i purchased the product, but i have no such access to that account, So please look into the matter and resolve my problem as soon as possible, I am ready to pay the rest amount if any, but please unlock my phone.

Dear Team
Flipkart is not refunding my money Rs.4599 for the below order
OD[protected].
I have cancelled this order OD[protected] and still waiting for my refund Rs.4599.
They are everyday coming up with lame excuses and it's been 6th day that till now they have not refunded Rs.4599.
How to file a case on Flipkart as it seems they don't want to refund Rs.4599 for the cancelled order OD[protected].
Team pls help me in getting back my money from FLIPKART.

I had booked a product with order ID: OD[protected] on 9th April but it is not shipped till today(13th April) previously the expected date was 13th April now it is changed to 18th April even though the product is not shipped.

I have ordered a product pedestal Fan on 13 march 2022, flipkart given expected date as 22 march. But there prolonged for 25 march and cancelled my order. After this issue, I have received a text message as order cancelled and as a compensation we are providing 150rs voucher as, I should order the same product, than only I can get this voucher. So i again checkout the product but there increased the price of 130 rs extra.
But irrespective of the price, I ordered same product again for more price. Second Order ID OD[protected], again the flipkart started the same pattern of delaying My order, finally cancelled my new order also. I have tried 4 times to connect with flipkart executive but there are putting my call in hold for 20 to 30 minutes and disconnecting the call.
So bearing all this issues by me, I am posting this compliant. I want compensation to putting me in this problem.

Regards,
Uday

I ordered first through flipkart pay later payment option but it led me to vain making amount debited from my pay later account but orders pending but finally I got refund of that amount to my pay later account thnx for that so I thought of not using pay later rather I used my phone pe UPI but amount got debited from phone pe too agin but order pending message again 🤦🏼‍♂️ so I don't will my order get deliver or will it refund
I don't why technical team of flipkart is so bad it's really ashamed thing on flipkart can't provide the best

My TV was delivered on fifth April and today is 13th April

I have spoken to multiple Flipkart executives and all they say is provide resolution time Of 48 hours

I ordered a phone by using flipkart pay later but order is not placed but the amount has been deducted from my flipkart pay later account and there asking me to pay that by next month I don't why this flipkart is so back in technology, they always have theses technical issues making to fall flipkart from too High
More over it so bad that they are asking us to pay without buying anything 🤣 and they haven't refunded to flipkart pay later account still. So please refund it back thats all my request 🙏🏻

I bought a new mobile phone Samsung galaxy f23 on flipkart along with exchange of my old mobile. However the delivery agent rejected stating phone has a dent.
Firstly, as per flipkart t&c while buying phone, it was clearly mentioned that scratches, dent would lead to price reduction and not rejection. So why is flipkart not following the t&c?
Secondly, it is not a dent but a minor smudge. You cant even see it unless you look super closely and feel with your fingers.
I have raised an issue in app but i am not getting any response.

The phone is in very good condition and i am attaching pics for your reference. Also attaching the pic showing minor smudge and it is not even crack on the body.

I am still awaiting details on the rejection by delivery agent and what action flipkart is taking against this.

Many customers are suffering because of this. You can see the same thing has happened with others in lot of negative reviews and twitter so please define your policies, t&c clearly and follow it.

It is clearly written in the t&c while buying the phone on conditions leading to exchange rejection and value reduction. So please adhere to the same.

I need invoice for this my order with id: OD[protected]
Unable to download the same through website.

I have been trying to place an order for a product since 5 days but flipkart is not allowing me to do so. It is a game product that I want to buy, and it is not letting me add it to the cart and pay for it. I have taken out a loan from zest money to get a flipkart gift card and pay for the order but the flipkart app/website is not letting me. Upon further digging I noticed that my account has been blocked from doing so. It works on other accounts. I am not able to order any "Games" from the "Games" section. I have been trying to call the customer care on multiple occasions but they have been careless and very unfair. They do not have a proper response nor resolution. There is some form of technical blockage placed from the backend and no one refuses to accept so. They cut my calls, they put me on hold for hours. This has been a very bad experience to follow up with flipkart support everyday, I have even contacted them on Twitter but they do not help.
There is no order number I can submit because the order does not even go through like I mentioned before. If someone can actually help from Flipkart Support I would provide them with my account email.