Flipkart Complaints & Reviews

After recieving completely different product, we requested refund from the company. But to approve the return they are constantly demanding our ID proof, which is not at all considerable.
Government clearly denies to share the private information like AADHAR CARD or PAN CARD, despite this flipkart is asking to mail them either of these two.

I had placed an order with Flipkart on 21st Nov 2021 with order number OD[protected] and paid Rs 1660/-. The promised delivery date was 30th Nov. But it did not got delivered then. Later, promised delivery date got extended to 3rd Dec. But it did not got delivered then also. Now, on the app, it got updated that issue will be resolved by 9th Dec. Between this period, I called Flipkart executives for follow up regarding delivery but all said to wait till 9th Dec.
On 9th Dec, issue did not got resolved and in the evening, I got message that issue will be resolved by 10th Dec. Today is 10th Dec but the issue has not been resolved yet. I have not been given expected delivery date nor I have been informed with issue resolution. I have called Flipkart Customer Service executives more than 20 times but no satisfactory reply was given.
It has been more than twice the time by which the product was expected to be delivered. I have been waiting patiently but still it has not been delivered. As the product is an USB adapter, I cannot work from my laptop efficiently without it. I have paid for the product and was expecting delivery within time. Delay in delivery and issue resolution has caused harm to my office work.
I ask for issue resolution as soon as possible and compensation for late delivery.

Sir my mom not understand name but a delivery boy give my mother a product and say this is your son's order and i want to my money back .
flipkart order id is - OD[protected] AND BILL on Surjeet singh
adress - badi naher chaukabag lalitpur but my name - sanjeev prajapti
i request you please back my money.

Hello kindly close pay later account limit ₹60000 from [protected]@gmail.com and provide me NOC regarding same.

I ordered a hp u1 128gb Micro SDXC card from Flipkart worth Rs1063 from Flipkart on Nov 25 2021, first I Received a skipping rope which I then put a replacement request & again Flipkart delivered a damaged Sony 32gb Pendrive for which I contacted them but they told that they wont replace but refund only half amount to which I refused

I tried contacting them again & again but today they said that because return policy ended Flipkart will not refund or replace my wrong product

I asked Flipkart support to talk to their customer support manager but they said we cant do anything

Flipkart does this trick regularly with lakhs of customers to get rid of damaged products & refuse refund to customers

Order id- 0D[protected]

Hi,

This is Swathi & Flipkart has blocked my account [[protected]@gmail.com]. I had ordered 3000 RS worth of Products & 1500 RS recently I have added to Flipkart Wallet. Flipkart has blocked my account & my order has been cancelled & I'm unable to take my 1500 RS from Flipkart Wallet. Please I need justice & need help to restore my above Flipkart account & also I'm a regular purchaser from Flipkart & didn't expected Flipkart will do these to the loyal customer. Really anguish with Flipkart & need help to resolve my account by activating it ASAP.

Ordered a smartphone on 04-Dec-2021. Realme 8i.
Order OD[protected]
Received a damaged phone instead.
Placed return request on 05-Dec-2021.
Not received any response from flipkart till date (11-Dec-2021)
Please help me out.

My order id - OD[protected]

So my order was Dispatched to FRK/GGN on Wednesday 08 December ( time - 12:58:02 PM )
Today is 11 December Saturday ( Time - 2:45 PM ) and there are no updates on where my package is for the last 3 days.

Is it being delivered on a cycle?

I've ordered a Kurta of ₹619 (+ 30 supercoins) from Flipkart and requested for refund on 5th Dec 2021. On the pickup day, I've got the 30 supercoins back and ₹583. And received a notification from Flipkart chat support that the balance ₹36 will be credited to your account on or before 7th Dec. But hasn't received even after 2 days. I've contacted Flipkart several times and said wait for 48 hours and all.. And finally they said that the seller had initiated the refund amount via Paytm UPI and if you haven't received it yet you should contact Paytm customer care. After contacting, there shows an error in Paytm call. I haven't recieved my money back. Please do something.
My order ID: OD[protected]
Upi Reference no:[protected]

My order date 27 November
First delivery date 5 December
Then second delivery date revised date 7 December
Then 11 December is just for the date for reason
Then 15 December to just inform members that what issue and what reason behind delay
And nothing proceeds in my case
So I want to file complaint against all of them and I want Compensation for above misguided and waste my time
Every day its show delivery today deliever today
And make me wait
They waste my holidays working days
I chat every day but no result every day same story
I call them once they hold call for 20 minutes and suddenly disconnected the phone
Bad experience
I want justice for this bad service

I have ordered one office chair from flipkart and I requested for return within 4 days after delivery. They promised the technician visit on 9th December but still no one has reached or contacted me for that. Meanwhile I’m receiving messages like I requested for cancellation of my request without my knowledge. Customer support team marking my complaints as resolved with out showing any resolution. If I’m contacting them, calls getting rejected by them.

Hi
Order ID - OD[protected]
I have ordered one Havells geyser. But it came with missing parts. After complaint Flipkart had send one Replacement product and I recieved it on 29th Oct 21. But it was defective. The packaging wad not proper and also body is defective. So I had lodged complaint for product return . But nobody came for pick up and I have not received my refund. The Flipkart and Havells sellers service is pathetic. Hope after this email I will get proper resolution.

Kind Regards
Shankar Tamhane
Mb [protected]

I've bought a non-stick cookware set . whose quality i did not like it.
i put the return request same day as i received it as there was seven day return policy. but no one has come to pick it up. when I enquired about it through customer care he asked me to cancel the return because this packet can be picked up only in case of damage. I told him it didn't fit as per my requirement and this is eligible under 7 days return policy.
so he asked me to hold and i kept waiting for 20 mints after that call disconnected.

when I called them again 24x7 hours customer care i was told to call them in morning as they are not able to find any details.

i am unable to understand why they are making an issue after mentioning 7days return policy.

I had purchased Realme 43 inch Smart TV from flipkart on 20-Oct-2020. I also purchased complete protection, giving me 3 years extended warranty.
I raised service request on 20-Sep-21, informing the Flipkart support team that I started getting horizontal lines on the TV screen and it is getting heated at one corner. One of the engineers from support team visited on 01-Oct-21 and informed that the panel needs to be replaced. Since then there has been no update on the status of the request. I have sent more than 15 emails to Jeeves support team along with Grievance Office as well as CS-Head. However there has been no help. I must have received calls from 6-7 different representatives from Grievance Escalation team, but with no updates. Jeeves support team has been only responding with a standard response asking for 2 business days. It has been 2 months since the complaint has been raised with the support team. I am not getting any co-operation from anybody from Flipkart - Jeeves Support, Grievance Escalation team or CS-Head.

Plan ID: CPFK[protected]
Claim id : N-SA[protected]
Incident: IN[protected]

I ordered a product on 23th November through flipkart pay later and the delivery date was on 4th December. It got extended to 7th December. However, I recieved a mail that if I don't pay the amount till 5th December, it would levy extra charges. Therefore, I paid the amount on 5th itself without receiving the product. I didn't receive the product on 7th also due to too much delay. I haven't got my money refunded yet but flipkart says it has been refunded. Customer support says same thing. Kindly refund my money.

I had ordered Vokin Biotech Capsules on 24th November, which got delivered on 1st December. I received an empty package for which I have already raised complaints 5 times, which Flipkart has rejected. In response to them, Flipkart hasn't taken any action nor have any courtesy to call back the customer and resolve the problem. During this 5 complaints, never Flipkart has called for any clarification. Some executives keeps the call on hold and it be's on hold for more then 20 minutes which then gets disconnected. I had once talked to some Senior Executive, who indeed do the same thing and never contacted me again for my issue. Since I had made 5 complaints against my problem now Flipkart has blocked my account and no mail has been sent for the same. Yesterday an executive told me that account blockage problem will get resolved upto 12 PM and today still it has not solved.
Please, I request to look into the matter and resolve it as soon as possible.

I order a laptop worth 100k approx on 05.12.2021 on flipkart and was peomised to be delivered by 10.12.2021 (i.e. today) but all of a sudden the date is changed to 13.12.2021.
I contacted the customer service multiple times, and every time their reply was, "your order will be delivered by 7p.m. today". Now they are saying, "we can't register your complaint because the date was extended. You can only wait".

My order arrived in my city lucknow already a d yet they are not delivering it.

I have urgency which is why I am much more irritated by the poor service.

I have ordered Bharat Lifestyle Tulip Fabric 3 Seater Sofa from Flipkart on 3rd November 2021 and they told it will arrive in November 27th. But it didn't. Then they said it will be delivered in 6th December. Now 6th December over. Pls help me

Order ID - OD[protected]

Got delivered unsealed oil can of 5 liters which in unsealed and no sunpure label on it.and after consuming it we found allergies and rashes on skin.though complained on it no action is taken. Only calls have forwarded from person to person.thr is lot of difference in the regular oil.this smells and change and color too.though it's the health concerns they are least bothered to take action

I want to file a complaint about the highly pathetic service I am getting from Flipkart. Even after contacting their customer care multiple times my complaint has not been addressed. They do not even have customer care number wherein we can connect with an advisor. Only bot is available. I have contacted them 4 times today and was asked to arrange call back 4 times. In first instance my call was disconnected by advisor after hearing my complaint and 2nd time no one was speaking. I have complaint about this on twitter as well but they don’t care. This was not the first time my order gets delayed. No resolution till now. I am highly disappointed with their customer service. I have ordered multiple items however they always get delayed without any intimation and then I was given false promises that it will be delivered and the I had to wait for more than 10 days. This happened multiple times and I was assured that this will not happen again but it is happening every month.