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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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A
Akshayasok
Jul 28, 2021
Resolved
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Address: Truecom retail biwandi , maharashtra

I ordered apple airpods pro from flipkart but I got the apple airpords normal version and I called the customer care and requested for a replacement but they are saying that they can't do nothing about. It's been almost 15 days I'm contacting the customer care and the seller is saying that return or replacement is impossible. The airpords pro original cost is about 25k but the product I got was only half the price, what should I do?
Sep 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 28, 2021
Updated by Akshayasok
They also asked me to file a petition about this issue, so I have given them a return complaint on the forms that was provided by flipkart and they also asked me to send photos and identify card . Till now they haven't done anything about it. And I have also done a study about the seller ( TruecomRetail ) there are lots of complaints registered against this seller regarding the same kind of issues.
Verified Support
Jul 31, 2021
Flipkart Customer Care's response
We will revert on it.
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    D
    dascompany
    Jul 28, 2021
    Resolved
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    Resolved

    Address: Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
    Website: www.flipkart.com

    Main Jis product ka Paisa Diya mujhe nahin bheja aur Mujhe dusra product bheja Jab Main Usko P? liya to mujhe block kar diya abhi mujhe return Kar Rahe Na kya karna reply to kar do ?

    ORDER NO: OD[protected]
    Aug 29, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jul 28, 2021
    Updated by dascompany
    Kisi ka samay mat Jaya Kijiye bhai paise bhi liya Sab Kuchh liya FIR Bai ko Dhoka kar rahe hain Maine Aapka kya Bigada batao bhai . 40, 000 ka shopping kya Tumhare website mein uska fal Tumne de diya Mujhe .
    Verified Support
    Jul 29, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      dascompany
      Jul 28, 2021
      Resolved
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      Resolved

      Address: mumbai

      Mera order 20 tarikh Ko Mila lekin abhi tak replacement Nahin hua aur mere ko block bhi Karke Rakha .Main Kya Karun batao?
      Aug 29, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 29, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        A
        amangupta12
        Jul 28, 2021
        Resolved
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        Resolved

        I purchased SAMSUNG 28 L Slim Fry Convection Microwave Oven on 26th June 2021 with an amount of INR 10619 + 342 Flipkart coin (Payment on EMI) and it got delivered on 29th June 2021 and nobody came for Installation of the product from the company side as promised during the purchase and installation was canceled.
        The product was faulty and it was causing heating issues my mother somehow got saved from severe injury due to its heating issue, so I raised a return request on 9th July 2021 and the technician came to visit and confirmed that there is a heating issue then the return request was approved and the last date for return pickup was 23rd July 2021. I waited till 23rd July 2021 that somebody comes and picks up the product nobody came and I raised a complaint in Flipkart customer care and they promised to resolve the issue in 24 hours. yesterday 27th July I called them again to schedule the pickup and they asked for creating a new request I insisted to continue with the older one and they forced cancelled my return request saying I have requested or done it from my end which I have not done. I have call recordings with customer care.

        kindly refund my amount into my bank account and provide me with the compensation for the delay of the amount you guys has hold and to the probable injury, it could make to my family due to a faulty product ASAP.
        Sep 10, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          M
          MLN CO
          Jul 28, 2021
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          Address: PLOT NO 9 H.NO.2-4-48/9 SRI VENKATESWARA ESTATE SATYA DATTA SADAN UPPERPALLY HYDERABAD

          Out of 12 bottles of Wheezal Hekla Lava Tooth Powder ( 4 bottles in a pack of 3 packets) today the Ekart Logistics person had delivered only one pack consisting of 4 bottles of Hekla Lava Tooth powder.

          I have not received the remaining two packets consisting of 4 bottles each of Hekla Lava as ordered
          order id :OD[protected]
          Invoice NO.FAE9PC[protected]
          Date 23/7/2021
          Flipkart customer support has been notified about the posted complaint.
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            A
            Ayushr706
            Jul 28, 2021
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            I always order items from flipkart for my whole family. But yesterday, I received an email that stated that I have been reselling the products.
            How can they block my account without any notice.
            Flipkart customer support has been notified about the posted complaint.
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              A
              antobuff
              Jul 28, 2021
              Resolved
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              Resolved

              I ordered Women's watch set on 19th July 2021 through https://flipkart.com
              and paid the order amount. The order id associated is OD[protected].
              But the order is marked as delivered on 24/07/21 without delivering the item. I've been contacting their customer support but no solution got or couldn't get my money or the item.

              My contact no. [protected]
              Jul 31, 2021
              Complaint marked as Resolved 
              After complaining in this forum only taken action and got my money back. Otherwise contacting customer care, they were blabbering some nonsense and keep on dragging, so many calls, they put on hold keep waiting long and finally cut the call. And put message like that you got the product delivered like, we're trying to cheat. Worst delivery and delivery agents. Now got resolved in a single call that also from them and getting my money back.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 30, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                K
                King gopal
                Jul 28, 2021
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                Dear Sir/Mam,
                I have lost my registered Mobile No. But i have my registered Email ID and i want to change it to my current Mobile No. Can u assist me that how can i do that
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  Rohitcns
                  Jul 28, 2021
                  Resolved
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                  Resolved

                  When I opened the box, I find the product is opened .then I Called Flipkart Customer Care.Then the customer care asked me for 1 day and promised to refund.He also asked me for documents and I gave.Repeat this process twice.And then after the third time he blocked the account
                  Sep 3, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 30, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    tanveer2107
                    Jul 27, 2021
                    Resolved
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                    Resolved

                    Dear sir

                    I was very excited to purchase your product Motorola G40 fusion (Dynamic Grey), but my experience has turned out very too poorly. I am writing to express my disappointment with your product in hopes you can help remedy the situation.
                    I ordered Motorola G40 fusion which order number OD[protected], I received this product on 27th July 21.My brother received the product from courier person, when I visited home from office and opened box, I got unbox mobile pack, whenever I opened that box, I got granite piece, a cover, USB cable, adapter but not mobile handset. I complained about to customer care on that day

                    I received product which had stone granite, I have paid 13499/- to stone granite.

                    So hope in my country unethical trade practice will stop and person who include in this activity will soon identity.

                    Thanks
                    Thanveer
                    Aug 30, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 30, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 13499 on July 29, 2021. It will reflect in your credit card by Aug 03, 2021. Request you to note down the ARN: 037856. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                      M
                      Muqqu
                      Jul 27, 2021
                      Resolved
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                      Resolved

                      Website: Flipkart

                      I have ordered washing machine on flipkart. It has electrical. I have applied for return. Return request was approved and customer executive called and said techinician will visit and uninstall the washing machine. But has been week technician haven't visited to uninstall machine and haven't picked up. What will we do with defective machine. Please pick up the washing machine and refund our money. Ordered with mobile number:[protected]
                      Please pick up the machine and refund our money.
                      Jul 30, 2021
                      Complaint marked as Resolved 
                      They provided refund and pickup the washing machine.
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 27, 2021
                      Updated by Muqqu
                      It is not resolved yet. Please check. Uninstllation techinician haven't visited yet. When will you pickup and refund our money.
                      Verified Support
                      Jul 30, 2021
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused with order ID: 0D[protected]. We'd like to let you know that the seller has processed the refund of Rs. 18490 on July 28, 2021. It should have reflected in your bank account by July 29, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                        A
                        Akshay@1611
                        Jul 27, 2021
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                        Address: Vidhyapith Colony, Near Dastur Nagar

                        I have ordered IMPULSE I95 Airmask pack of 5 with 8 add on filters but I received 3 mask and 10 add on filters
                        Flipkart customer support has been notified about the posted complaint.
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                          P
                          Pratyush Parija
                          Jul 27, 2021
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                          Address: bangalore

                          I ordered a mobile phone from Flipkart with a 1-day delivery. Truenet commerce didn't allow COD, so I made the full payment with my credit card. Its's been already 4 days, the order has not yet been processed by the seller and there is no response from the seller side.
                          Flipkart customer support has been notified about the posted complaint.
                          Which phone did u order???

                          I'm facing same issue with Truenet Commerce
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                            Pabitra Sethy
                            Jul 27, 2021
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                            Address: Flipkart
                            Website: Flipkart

                            Am ordered mobile phone on pre order sale in flipkart they confirmed the order but order are not packing in showing of this date on this
                            Flipkart customer support has been notified about the posted complaint.
                            I'm facing the same issue.
                            With the same device.

                            It's still not packed yet. U can check my complaint too.
                            Bdw, what's your location? Where do you live?
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                              A
                              akpatrik
                              Jul 27, 2021
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                              ID - akshaypat7
                              My GST form is pending for approval since last month and in last mail you've said that it was approved and my payment is pending since last year. please process the payment ASAP. Also I had already provided these below documents several times in past months 1. PAN copy as per your Affiliate account. 2. Cancelled cheque copy as per Affiliate account 3. Please sign and submit the attached form along with the above documents And non gst form as well why you are doing like this. I haven't received my payment since last year. I need this ASAP. Can someone from your team pick up this matter and solve this. Thanks & Regards
                              Flipkart customer support has been notified about the posted complaint.
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                                Vinu009
                                Jul 27, 2021
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                                Address: Hyderabad
                                Website: www.flipkart.com

                                I have placed an order on 3rd July 2021 and it was supposed to be delivered on 7th July but received a message that it was delayed by 2 days. After 2 days, again the same message that states it will be delayed by 2 days. I spoke to the customer care executive asking for a delay and there is no proper response. Flipkart kept on delaying the delivery for 20days and finally canceled the product without giving proper justification and money is refunded to Flipkart's wallet.

                                One customer care executive spoke to me and asked to re-order by using wallet amount and it will be delivered within the time. The product cost has gone high by nearly 10% and still, I re-ordered as I don't want to spend again from my pocket when money is available in Flipkart wallet.

                                After re-order also, I'm facing the same issue. Product is not delivered and it is already delayed by 2 days and there is no proper information from Customer care why there is delay and when it is will be delivered for sure.

                                Very worst services by Flikart and ekart. If I would have ordered the same product in other eCommerce sites, I would have got the product before 20days itself.
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 28, 2021
                                Updated by Vinu009
                                Today again I received a message stating product delivery is delayed by three days again. Does Flipkart have any sense? Making customer to wait for a product for almost a month. I have paid money already and it is stuck with Flipkart for a month now and still, the product is not delivered within the promised time.
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                                  S
                                  Shivnair98
                                  Jul 27, 2021
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                                  I have created flipkart account 3-4 years back with a mobile number few months ago. i lost my mobile phone and the number.

                                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    rahulpundir
                                    from Mumbai, Maharashtra
                                    Jul 27, 2021
                                    Resolved
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                                    Resolved

                                    When I enter the IMEI no in Flipkart it is not recognise and displaying error that IMEI no doesn't match with selected model.
                                    Requesting to you kindly resolve the error as early as possible.
                                    Sep 13, 2021
                                    Complaint marked as Resolved 
                                    taking time but resolved
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2021
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    Jul 29, 2021
                                    Updated by rahulpundir
                                    My registered email id
                                    er.[protected]@gmail.com
                                    Verified Support
                                    Sep 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    My registered email id
                                    er.[protected]@gmail.com
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                                      A
                                      Archita.
                                      Jul 27, 2021
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                                      I ordered an ASUS Pentium Quad Core - (4 GB/1 TB HDD/Windows 10 Home) X543MA-GQ1020T Laptop (15.6 inch, Transparent Silver, 1.9 kg) from your company, which was delivered on 21st June, 2021. Now, its not working properly, when I turn it on sometimes a black screen appears, it happened rarely but now its happening frequently, sometimes that black screen appears even while I am working. Also, the laptop is working slow. I would be obliged if these issues are resolved.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        swaroop gogate
                                        Jul 27, 2021
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                                        Sir, I don't have my previous phone number - [protected]
                                        and I want to update it to [protected] which is my current phone number
                                        Flipkart customer support has been notified about the posted complaint.
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