Flipkart Complaints & Reviews

I have ordered one Springtek Dreamer mattress from Flipkart on 29th July 2021 with replacement policy of 10 days and payed Rs 9791 through card. The product got delivered on 5th Aug 2021 to me. I faced issue with quality, foam and zip of the mattress and raised return/replacement request after 4 days. Post that i received call from Sprintek and guy ensured me for the replacement. But after 2 days, i got msg of rejection of replacement request. Post that i have words in Flipkart customer care and they gave me assurance to resolve the issue and raised another replacement request. But after 2 days this request also has been rejected. I again called flipkart customer care and again they give assurance to resolve the issue by raising another return request. The new request also got rejected without technician visit in 3 days. The repeated replacement requests has been raised 5 time and all got rejected on next day of technician visit day, however no technician visited my site till now. Now i am hopeless with Flipkart because customer care giving false commitment and rejecting requests from backend.

Now i don't want this product anymore and need my money back.

Lost old number so unable to get otp and updating phone number requires otp from both numbers new and old.

Kindly help.

2 3 second k miss call mar rhe ha and fir mail kr rhe ha ki m phone nhi utho rha.Refund Abhi tak nhi aya. Please help, I need my refund

[Resolved] Flipkart — Refund not yet received after 10 days
SandeepSL
Aug 20, 2021Aug 20, 2021Madhugiri, Karnataka
Order ID: OD[protected]

Hi

I ordered OPPO RENO 6 5G via FLIPKART on 28th Wed July 2021 and amount has been debited on the same day from my credit card ( ICICI BANK) and deliver date is 4th of Aug 21 but not arrived on the day again it has been postponed to 8th of Aug 21, 8th of august also not arrived and on the same day i got update mobile has been damaged intransit and order cancelled automatically from flipkart side
From 8th Aug to till date refund not initiated ( Max waiting period is 8 days ) i raised so many complaints in flipkart there is no action on that and no proper response

Hi

I ordered OPPO RENO 6 5G via FLIPKART on 28th Wed July 2021 and amount has been debited on the same day from my credit card ( ICICI BANK) and deliver date is 4th of Aug 21 but not arrived on the day again it has been postponed to 8th of Aug 21, 8th of august also not arrived and on the same day i got update mobile has been damaged intransit and order cancelled automatically from flipkart side
From 8th Aug to till date refund not initiated ( Max waiting period is 8 days ) i raised so many complaints in flipkart there is no action on that and no proper response

Order ID; OD[protected]

I have place order for breatheSafe 3-ply mask and was delivered unbranded mask in polyester cover. I have raised complaint with customer service and Flipkart Twitter account but they are not refunding and taking back the product

Hi Team,
I bough Mi TV from flipkart on 19th August 2020. order id:OD[protected]. since last two weeks intermittently picture vanishes from TV screen and only vice remains,
so raised the complaint against MI customer support for an engineer visit to resolve an issue on 17th Aug 2021. token no:M1972135, product serial no:21398/[protected]

After that nobody turned up to resolve an issue. is it because i bought it through Flipkart . ideally it should not be,

Request you to kindly help to resolve an issue. otherwise i will be forced to take it up to consumer forum .

Looking forward to hear from you.''

Regards
Bhagyashree

My name is Manish and I am a flipkart customer. I ordered realme narzo 30 on 5th August and it was expected to be delivered on 7th August (within 2 days), but it wasn't delivered till 10th August. I contacted the customer care service and they took a lot more time to resolve the issue. Eventually the order was cancelled by the seller and as a compensation the customer agent told me that flipkart would be crediting a gift card of ₹1250 in my flipkart account within next 7 days if I order a fresh smartphone from flipkart. I ordered Poco M3 on 14th Aug and it got delivered on 17th Aug(i.e within 7 days).
I contacted the customer care and they were so unprofessional in their behavior as they weren't able to resolve my issue and after making 5 calls, They said that me to wait for 24 hours and they insured me that I would definitely get that compensation amount, but after waiting for 2 days also there is no update regarding the same.
I am fed up calling the flipkart customer care so I have no choice rather than complaining.

I am attaching all the necessary photos and order id for your reference.
I am also attaching the mail which I got from flipkart regarding the compensation details.
Order ID - OD[protected]for realme narzo 30)
Order ID - OD[protected]for Poco M3)

My registered phone number is [protected]

The verification number is not verified by the flipkart . It regards as the IMEI numberdoes not match with the phone model so please update it...

Hi sir,
My name is ravinder singh and i ordered a POLICE SUITCASE on last month and received the wrong parcel from the retailer. But they clearly mentioned that your product is replace or refund. First, I create a issue regarding the replacement of the product but it is rejected by the EKART. Actually, which product i received is KILLER brand not the POLICE but the tag on that product is a police brand.

After rejected the request i create a multiple issue so many time to refund my money because this is not that product which i ordered. They always reject my request.

Then, one day i received a massage that your money is refund process is accepted but monet is not credit in my account.

My Oder No. OD[protected]
Refund ID:[protected] (Accepted)
Refund Rejected Refund ID:[protected]
Refund Cancelled Refund ID:[protected]
Refund Cancelled Refund ID:[protected]
Replacement Cancelled Replacement ID:[protected]

I have been regularly ordering on Flipkart for several years. Recently started ordering grocery items. Out of 10 items ordered on my last order, only 3 items were right and 7 were wrong. Instead of cooking oil and grocery items i was given all non-grocery items like shaving foam, harpic, lizol, flushmatic, kitchen chopper and handwash ( in excess of one ordered by me.) Just 10 mins after my staff paid and collected the order, i saw the mistake and called the wish-master. He didnt answer my call. I called on customer care number snd raised a complaint. My matter was closed after 2 days saying that the seller had delivered the products, so no return is possible. I raised another complaint and was told that last time the complaint was put under wrong head hence the matter wasnt resolved and that i will get full refund and i can dispose the products if i do not need them. Again matter was closed. I placed return request again. This time my account was blacklisted as i was placing lots of returns according to flipkart. They need to understand that i want the products i ordered initially and if the seller has delivered wrong items it is not my fault.And who is Flipkart to blacklist a customer, just because the seller isnt willing to rectify his fault. Had it been Amazon or Bigbasket, my grocery complaint would have been looked at immediately. Flipkart is the worst website to shop if customer isnt heard and blacklisted for fault of seller. I have nothing to lose, maybe Flipkart will- Slowly they will lose all customers. The customer care representatives have neen given no authority other than writing down complaints, that too they cannot do. I called two more times again and they can only pass on my complaint IN[protected] to another team who isnt properly aware of facts.

I placed an order on 5th Aug and expected delivery was 11thAug. now it's been 20th Aug but Seller has not even shipped my order i paid all amount in advance.

Customer care keep insisting to cancel my order. and the product is not available on Flipkart anymore and Flipkart is not telling when it will get delivered. Why the seller booked the order and took money in advance if he is not able to shipped it.

Now camera is costing me around 4000Rs if I purchase from outside i asked Flipkart to ask the seller to pay the difference 1300Rs along with a refund of advance money. but they are not giving me any solution.

I ordered ifb washing machine 6kg model name diva plus vx through flipkart on 27th July and received it on 30th july 2021.I found that the machine bottom and backside are bent and the door is not closed properly at the time arraival of ifb Technician for free demo.On 5th October i placed return order its return I.D.[protected].But on 9th October I received message from flipkart that your replacement rejected.I don't know why my is replacement order rejected and I don't know why the flipkart didn't get back the damaged machine till now and did't delivere new one.

When I try to make payment... All payment methods are getting decline

Hello Team,

I have booked Round Trip Flight from Flipkart and about returning flight there is delay in flight so GO FIRST call me and inform me to either reschedule the flight or they will provide the full refund for this. I asked them for the full refund and I received a mail of full refund from GO FIRST which is processed to Flipkart Travels.

But the Flipkart travels didn't provide me the full refund and instead of Rs.3854 which is refunded by the GO FIRST, the Flipkart refunded Rs.2818.

I spoke to the customer care and they said that is it their charges which includes convenience fee+discount offer+flipkart coins and so they deduct these from the full refund which is received from GO FIRST.

If airlines gives me the full refund for the flight then how can Flipkart partially refund this to me!

If I calculated then Flipkart charged me around Rs.7000 for 1 ticket and that is from Ranchi to Bengaluru which had cost me near Rs.5000 if I booked it without any coupon or offers.

This business typo is looks like a SCAM because if there is not my any fault then I have right to receive the full refund. How can they deduct it from it?

It is my request you to please go through it and resolve this issue. below is the full details and also I have attached the proof of the refund.

Name: Ashutosh Ranjan
Registered mail id: [protected]@gmail.com
Refunded issue PNR: J9DEPW
Bengaluru to Ranchi
Flight: G8 375

I am trying to make a purchase using a IDFC Easy Buy card.This is a card I have used with Flipkart many times am using I received the message "transaction was declined on the basis of risk checks" (see attached screen print).this problem Amazon also.
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem Thank you.

Yours sincerely
Biswajit Majumdar
[protected].

I ordered a back cover for One Plus Nord on 18th July 2021. The order was delivered on 23rd July 2021. When I opened the box, I found the colour of the product was different, so I asked for replacement. On 3rd August 2021, the company cancelled the request. I again called them to know, the reason of cancellation, then raised another request for replacement. They picked up the initial product and said the product will be delivered by 16th August 2021 and it was delivered on 16th August 2021. When I opened the box, this time the original problem was solved but the quality of the product is not good. The company has a policy that customer can either take refund/ replacement within 7days the product getting delivered. I called at their customer service number, but now the person with whom I was discussing the issue said, the product can only be REPLACED. They can't provide me REFUND which is asked for
Order Id: OD[protected]

I have created flipkart account three years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I had placed order on 15 aug and just after 5 minutes of placing order specially requested to deliver it asap as it has to be gifted someone so please send asap if possible as I had placed order only by seeing the delivery date that will deliver by 21 which is ok as I think even I will request you to deliver asap but it was shown that the order will be pickup and dispatched by 17 but today it’s 19 aug and it’s still not pick up by courier company to deliver and when called customer care they said we don’t no anything can’t help as we can only see the details and can tell you what is written and as it’s still showing 17 it has to be pickup by courier as we can see but now it’s 18 but we can’t do anything and disconnect my call by again and again saying am unable to listen ur voice so ki awaz nahi aa rahi sir is liye call disconnect kar rahi hoo now you can understand by reading above Flipkart is worst company to buy anything

Hello I want to complain flipkart that I want to Order realme narzo 30 6gb ram 64 gb storage varient but till yesterday it was available but today when I have to oder it it shoes currently out of stock for 497001-Surguja Please make it available for 497001 by august 2021