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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 765

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R
RajvirKahlon
Mar 17, 2021
Resolved
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Address: Flipkart India

The Flipkart Electronics Sale started on 16 March, 12 AM midnight.

I had preplanned to buy an ac during the sale, so at 12:30 am, on 16 march, I bought the AC for Rs. 21098 (including HDFC offer, which gave me Rs.1500 off)

I was totally excited to make the most of the AC during the sale, but to my shock the flipkart website gave further discount of Rs.500, when i woke up next morning. Now the AC would cost 20598(including HDFC offer), but now I was in a state that I couldn't cancel the product again as I would not get the bank offer on my HDFC card again.

My complaint is that here Flipkart is fooling it's innocent customers in the name of electronics sale, as someone like me who woke up late night to make the most of the sale, expecting to make huge gains, but it was useless as in the morning the price slashed further not even 7 hours into the sale.

I bought the product at 12:30 am, and next day when i woke up at 7 am I saw further discount(in the same sale), which started at 12 am midnight.

Please support me.
Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2021
Flipkart Customer Care's response
We will revert on it.
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    Syedali913
    Mar 17, 2021
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    Address: Hyderabad

    Hello Team,
    Order ID OD[protected]
    Reference to the below email and my purchase of sofa set, i would like to inform you the harassment i am getting from flipkart. The saofa was delivered late and in damaged condition. I have requested for return, replacement and refund. Everyday i call flipkart and they say technician will visit but next day they reject my request. I have raised too many times request but they reject and close.

    I paid 20, 000 rupees for a damaged and worst product. The vendor tells me we can't do anything. She even asks me to file a case.

    Anyways if flipkart is not taking any action in next 24 hours i will be forced to file a consumer complaint.

    Kindly look into the matter and resolve to return this sofa and refund my money.

    Syed Mohammed Ali
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Mar 17, 2021
    Updated by Syedali913
    Checkout how flipkart is playing with me. Everyday i raise a request to replace damaged delivered product but they reeject and close.
    Very embarrassing

    Verified Support
    Mar 18, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Mar 19, 2021
    Updated by Syedali913
    Flipkart called me since 2 days and assured technician will visit by 22 march for inspecting damaged delivered product. but again they rejected and closed my request today. Very embarrasing.

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      SoniAyush
      Mar 17, 2021
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      Resolved

      Address: Sector 3 Nandgaon Amlohri singrauli. PIN CODE- 486886

      Date- 4 march 2021
      Mob Number- [protected]
      Hey there i Ayush
      I ordered a product named "Harlie King
      Men Formal, Party, Evening Black Genuine Leather Reversible Belt", but i received different product as i seen in flipkart. So i placed a return request but the return request is rejected by flipkart team.i have tried may times even i call customer care service to return my product and the placed a return request and then also my request is rejected . and after a day i see that my flipkart Account is blocked and the reason is "High number of return", so in that case what can i do, can i use a defective product. This is not fare, So i want my Account Unblock and my product returned.
      Please help me!
      +2 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2021
      Flipkart Customer Care's response
      Hi,

      We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your flipkart account.

      Your kind understanding is appreciated
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        Nita Dahal
        Mar 16, 2021
        Resolved
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        Resolved

        Address: Rajasthan

        My product is being picked up early before but neither refund nor replacement is done...I am getting tired.. every day I talk to customer executive but they only gives date but not product...and my account has been deactivated now...
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2021
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
        This is my email id nita.[protected]@gmail.com
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          B
          Bibin Baby853
          Mar 16, 2021
          Resolved
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          Resolved

          This is to inform you that I had paid the Flipkart pay later amount of Rs.3976 via the phone pe app on 22/02/2021 the money got debited from my SBI account. The UTR NO: for this transaction is[protected]. Flipkart said their banking partner doesn't recieved the money and asked me to pay the money again. Then again I made the payment on 4/3/2021. Which was successful. Flipkart assured me that they will resolve the issue within 7 days by refunding the amount. Mean while they asked me to go to SBI for the refund. I approached the SBI and they had given me the documents supporting that pay ment had reached the flipkarts partner bank. Even after all these days Flipkart says money which got debited on 22/02/2021 didn't reach them. kindly do the needful for refunding my amount.
          Mar 22, 2021
          Complaint marked as Resolved 
          Sucessfully recieved my refund
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2021
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
          Mar 17, 2021
          Updated by Bibin Baby853
          There is no order I'd for the above transaction..it was a Flipkart pay later bill payment
          Verified Support
          Mar 23, 2021
          Flipkart Customer Care's response
          We will revert on it.
          There is no order I'd for Flipkart later transaction
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            Divya Chand
            Mar 16, 2021
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            Ordered a boat earphone. Defective item received. When requested for return they picked up the defective product but didn't refund the money
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Mar 16, 2021
            Updated by Divya Chand
            They are sending a link to update my bank details.. But when I'm doing the same it says that it cannot update it right now..

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              S
              sawmendra05
              Mar 16, 2021
              Resolved
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              Resolved

              Order id : 0D[protected]
              Incident: IN[protected]

              wrong product was sent, order cancelled more than 25 days ago. flipkart picked up the order on 17th feb 2020.

              today 16 March 2021 Still refund not received.

              flipkart asked for bank statement, which was sent to [protected]@flipkart.com. 12th march 2021.
              and now are asking to talk to bank.

              Refund not received in my account yet.
              +2 photos
              Mar 17, 2021
              Complaint marked as Resolved 
              [email protected] +918068861120
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused. We're writing to you about your Hynix 1600 Mhz DDR3 4 GB (Dual Channel) Laptop SDRAM (2Rx8) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1314/- has been completed on 19 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (85215221050107592203737) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                Kasif Kashif
                from Etawah, Uttar Pradesh
                Mar 16, 2021
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                I continuously took Participate in Flipkart's GameZone's Games and Rarely My all answers are true but whenever I try to claim My Prizes then an error is notifying everyday even on each and every Game that's "SUSPICIOUS ACTIVITY FOUND". I swear and God Promised that I played each and every game Genuinely and Truly without any Suspicious Activity then Why flipkart is doing ridiculous game with it's generous and truth speaking customer like me? I think Flipkart is FRAUD NO. 1.
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Mar 16, 2021
                Updated by Kasif Kashif
                Why Flipkart is making Fool to it's Customer each and everyday?
                Mar 16, 2021
                Updated by Kasif Kashif
                I think Flipkart is busy everyday to make fool to it's Innocent cum Generous Customer like Me.
                Verified Support
                Mar 17, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Mar 18, 2021
                Updated by Kasif Kashif
                As same as earlier today also Flipkart is making Fool I'm posting screenshots of nonsense Flipkart.

                Mar 21, 2021
                Updated by Kasif Kashif
                Each and Everyday I'm facing same old Problem on Flipkart App.

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                  Peeyush953
                  Mar 16, 2021
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                  I bought a pair of ASICS shoes from flipkart and it was small for me.So initiated a return which they didn't pick up even after a week and canceled it on their own end.They have canceled the return more than two times after missing the pickups deadline.I want a refund as soon as possible.
                  Flipkart customer support has been notified about the posted complaint.
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                    Saidi Musa Juma
                    Mar 16, 2021
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                    The issue is that I received the wrong product and brand is different. As I ordered Casio watch but received Fastrack watch .Order OD[protected] . Now the seller is cancelling my request by technical error and second time by system by default. I'm Saidi Musa Juma from Tanzania. Even after submiting my IDs for verification. No response is coming.Without any mail of confirmation or something. My request is cancelled twice . After submitting everything is needed .It feels like discrimination is happening with me . As I'm new here . I gave my Frro and visa and also passport as they were forcing me to give aadhar which is not possible as I'm not Indian . They didn't even called me in this regard only by simply cancelling my request for no reason . I don't know why this happening. Never felt this bad .so please help me.As it cost me almost 3 thousand. This the last time I will not buy anything from flipkart now onwards . They have cheated me . For the same I'm writing this complaint. Even after telling my things that I don't have time to waste still they are making there procedures and not doing anything on time. That too no resolution is given.
                    Reference number for complaint IN[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      abhishekkushwaha2619
                      Mar 16, 2021
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                      The issue is that I received the wrong product and brand is different. As I ordered Casio watch but received Fastrack watch .Order OD[protected] . Now the seller is cancelling my request by technical error and second time by system by default. I'm Saidi Musa Juma from Tanzania. Even after submiting my IDs for verification. No response is coming.Without any mail of confirmation or something. My request is cancelled twice . After submitting everything is needed .It feels like discrimination is happening with me . As I'm new here .
                      Flipkart customer support has been notified about the posted complaint.
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                        D
                        Dr AK Sahu
                        Mar 15, 2021
                        Resolved
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                        Resolved

                        Dear Sir/ Madam,

                        I have purchased Thompson Smart TV from flipkart in 2018 (file attached). During the order of same TV, I faced the same problem, which was replaced by the flipkart at that time.

                        Again the same lining problem arises in the TV. I think flipart has a brand value globally, if such type of product sold by the company, will loose the faith of the customer.

                        No one has sufficient money to replace or purchase the product in every 2 years. It is requested from the competent authority of flipkart, please resolve the issue raised in the TV.

                        Regards,

                        Dr. AK Sahu
                        +1 photos
                        Aug 18, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 16, 2021
                        Updated by Dr AK Sahu
                        Please send updates about my complaint
                        Verified Support
                        Mar 17, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Thomson UD9 108cm (43 inch) Ultra HD (4K) LED Smart TV. Since the product was delivered to you on 30 Oct 18, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
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                          nirbhay455
                          Mar 15, 2021
                          Resolved
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                          Resolved

                          Hello sir.

                          I Was ordered a nike shoes on flipkart.my Order ID - OD[protected]
                          But still I not receive same product I received ordinary product. Then i complaint within 10 minutes for replacement And They promise me wait till next 48 hours your problem has been solved.
                          But my problem is not solved to estimated time. Then I recomplain on Flipkart but
                          call center people and curior boy are continue misguide and give wrong information also wrongly guide consistent..
                          Again I request to many times flipkart costumer support ..plz solve my problem...but now a time my problem not has been solved...he is chiting to me... it's not fair...its is very bad... I depressed flipkart service...and now a date i Decided no any others product buy on flipkart and i have to take any legal or forcefully action against flipkart. 3-4 time return denied by delivery boy.

                          So i humble requested to you please.. please Solve my problem sir...plz

                          I attached product which i received from flipkart..
                          +1 photos
                          Aug 17, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Mar 15, 2021
                          Updated by nirbhay455
                          Please sovle my problem..

                          Mar 15, 2021
                          Updated by nirbhay455
                          3 time return request denied by flipkart

                          Verified Support
                          Mar 17, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            sunil_lourembam
                            Mar 15, 2021
                            Resolved
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                            Resolved

                            This is regarding Marq Laptop purchased on 16 oct'20 order ID OD[protected], which stopped working on feb'21 against which i had lodge a complaint vide ID: JGUW[protected] dated 2nd march'21.

                            Laptop was picked up by the brand service engineer next day, but brand service personal returned the laptop stating spare parts not available hence refund will be issued since product is under warranty.

                            there after refund request was rejected twice (once on 8th march and next on 13th march), with unknown reason, again on 14th march'21 another refund request was raised with a promise of resolution within 24 hrs which never happened.

                            Its been more than 15 days with no resolution,
                            this is not at all accepted from a reputed brand like FLIPKART,

                            need immediate action and refund of my product.

                            Regards
                            Sunil
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Akshay36
                              Mar 15, 2021
                              Resolved
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                              Resolved

                              I have ordered a shoes from flipkart the shoes had cost of 3849 rupee .I did not like the shoes. So i returned the same after pickup of the shoes the flipkart did not update the pickup status after that i called customer care too many time but after many number of call because i had not any shoes and refund is also not initiated the flipkart blocked my account .That is the fraud
                              Order id -OD[protected]
                              +3 photos
                              Mar 18, 2021
                              Complaint marked as Resolved 
                              Flipkart giving the emails update .They said to me that i have to send them my bank statement from the order date to piclup date . I send them the same by replying the email . After that they took my bank details and told to that you have to wait about 72 hours after that period a excuitive call me about the refund and told that we can not process your refund because your flipkart id is blocked I requested them to unblock my id but they did not do anything for unblock. They given me time till 14 march . Now a have not any step other then to complaints against them.Please give the resolution for the same i am waiting for my money till 1 month.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Mar 18, 2021
                              Updated by Akshay36
                              Today i got this email .I want to ask from flipkart that how i can send you the product photo and tha shiping lable . Because i had returned the item by requesting you and handover it to tha courier partner that is from Delhivery but I can send you the shipment number received by text massage from Ekart and Delhivery also.
                              I know you are trying soo much but I am also waiting for my money.

                              Mar 18, 2021
                              Updated by Akshay36
                              Dear Sir/Mam
                              I am writing on the behalf of order id -OD[protected] and continuously writing from the day of the product received and I requested you to return the shoes.The main concern is that I have return the shoes to a Delhivery courier agent named Ajay with the shipment number AWB[protected] . And the shipment initially delivered through Ekart delivery courier the name of agent was Sunil Kumar with the shipment number- FMPC[protected] . So i am just want two things first is to re-activate my account and second is when will get the refund.
                              Warm regards from
                              Mar 18, 2021
                              Updated by Akshay36
                              Screenshot of both shipments

                              Verified Support
                              Mar 19, 2021
                              Flipkart Customer Care's response
                              Hi,

                              We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your flipkart account.

                              Your kind understanding is appreciated
                              Mar 19, 2021
                              Updated by Akshay36
                              High number of return is due to the shoes I had bought from you and if a not gotten the refund what i can do except the return requests.But you block my id now i have not the shoes and not also the money.
                              Mar 20, 2021
                              Updated by Akshay36
                              Give me the proper resolution for the same .I am waiting for your positive response from February 2022
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                                Ramya Siddu
                                Mar 15, 2021
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                                My flipkart egv rs 500 is deactivated without any reason.
                                My email id - [protected]@gmail.com
                                Please reactivate my egv.
                                I added flipkart gv on 10th february and after 15 days egv deactivated without any reason.
                                Plz refund my money back. Rs 500
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  mkp85877
                                  Mar 15, 2021
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                                  Order No : OD[protected]
                                  Name : Manas Kumar Pradhan registered mobile number : [protected], registered email id : [protected]@gmail.com. I have purchased more than 75 products, out of which I returned 4 or 5 products. Is it over returned ? Why don't Flipkart mention this return policy on their product page. I haven't done anything wrong, I have already attached my pan card and adhaar card details with Flipkart, also IDFC first bank gave me an amount of Rs 4000 in advance for purchase. I have used Rs 3559 for this purchase from this amount. On 3rd feb the product was delivered, It was delivered in a small package, before receiving the product, I contacted Flipkart about the small package wheather to receive it or not. Their costumer representative assured me to receive the package and told me if anything wrong happened, just contact us, we will solve it. After this I recieved it. When I opened the package, I found a small size of the product. It is a genuine product from Adidas, but it is slightly different from the picture shown in that Flipkart site. After this I contacted Flipkart costumer care, they helped me to create the return request, but after one day I am not able to log in, again I contacted costumer care, they told me to wait 8th feb, they will contact me and will unblock the account as it was a technical glitch. I need the refund.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2021
                                  Flipkart Customer Care's response
                                  Hi,
                                  We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                  Your kind understanding is appreciated
                                  Mar 17, 2021
                                  Updated by mkp85877
                                  I will not pay the Flipkart pay later due
                                  It's very disgusting police of Flipkart, without any information, they blocked costumer's acount. And all consumer complaint institution can't do anything against Flipkart. I think they get commission from Flipkart
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                                    Dhiraj Yadav Sajal Singh
                                    Mar 15, 2021
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                                    Address: Flipkart
                                    Website: Consumer forum

                                    Mera paisa wapas nhi bhej rhe h kewal bewkuf bnaya ja rha h m bahut pareshan ho gya hu
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Siyadi
                                      Mar 15, 2021
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                                      Address: Tulsi vihar colony

                                      He called me, I gave my exact address but he was saying that come to my given adress. Why I should go there if I had given the delivery charge to flipkart. What the hell??. After saying he said that now I m going and will come tomorrow that is today but he didn't came today. I am disappointed by him. He was talking to me like a boss and giving orders for coming on his given address for receiving my order
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Abhi007Shukla
                                        Mar 15, 2021
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                                        Address: Plot No. 101 Gate no. 1 CAPTAIN / USHA Karambhumi Nagar Near Datta Mandir Lohegaon Wagholi Road, 411047

                                        I have received card board on my order there is no product on flipkart package. I have complaint 3 to 4 times but there us proper response from seller and Flipkart services. order deliver on 10th march 2021.
                                        +1 photos
                                        Flipkart customer support has been notified about the posted complaint.
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