Flipkart Complaints & Reviews

I am ready to give the pay later bill but no one receives the customer care call and dont respond properly the late charges are increasing day by day. Send me an external link atleast the flipkart account is blocked and am unable to use anything or even pay my dues and you guys dont even give a simple resolution

My account number is [protected]

I want a resolution till evening else am going to the court

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

I don't know why Flipkart do that for me. I am loyal and old customer of Flipkart with the I'd. But suddenly what wrong happened with Flipkart they blocked me without any valid reason.Then I got a mail they said you has been blocked due to high number of returns. But it's not the true fact. About 100 of delivered products I returned only 5 or 10 product with a valid reason and they accepted it. Then why my Flipkart account was blocked. I can't get it still. Please take action against Flipkart and unblock my Flipkart account.

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

Please pincod 416416 stock available.

I have made a shopping on flipkart (Product-wow skincare product) and made complete payment through UPI(GPay) which is successful on 2nd April 12:39 pm of Rs 296, the amount has been debited but the order has failed. I have contacted Gpay support & Bank regarding the transaction, they told me that the money has been deposited to the merchant. I have contacted flipkart but they are denying any payment. They are not properly addressing my concern and keeps on closing my complaint.

Also bank has given the confirmation email that "The transaction is found to be successful & amount has been credited to the beneficiary account". Refer the attached screenshot.

My Order ID: OD[protected]

I need my Amount to be refund to the source of payment.

I am completely frustrated by following up with flipkart team, no proper information and response on this transaction and denying the payment.

Company is not fulfill to replace the product and denied it again and again.
Flipkart delivered me a mi smart band 4 but it looks like a used product with scratches, dead battery, no brand logo on product etc.

Hiii I would like to change my infinix smart 4 Mobile in Flipkart and want buy a new mobile but whenever I entered IMEI number it always showing your IMEI number is doest match Flipkart is playing with my emotions I tried lots of times it always shows error and even I checked my IMEI number with *#06* number please kindly help me i am requesting you Flipkart sometimes being like fox making fraud things it hurts sometimes to a innocent customer like me

Dear sir, i buy zebronics zeb-cu5013 cfl ups on 8 april 2021 and its deliver on 9 april 2012 but the product i received is not working/dead on arrival and i complaint against in customer care on 9 april because from my i try to return this product but some error occurred in Flipkart and i complaint against this in customer care and today is 15 april 2021 bit flipkart doesn't resolve my issue yet and they not pickup this defective product...

Dear Sir,

I wish to inform you that I had been booked a flight from flipkart to New Delhi from Shirdi in May Month 2020. But due to covid it had been cancelled by airline and entire amount gave in credit shell for utilizing till 31 march 2021.

But I couldn't utilize the same by 31 march 2021. Now Airline has been refund the entire amount to flipkart but flipkart has been deducted the 2118 super coins from my account and said that your coins validity has been expired whereas coins has been refunded on 14 April 2021.

Now who is responsible for not utilizing the super coin timely while refund itself got on yesterday itself.

Now Flipkart team said that we can't do anything because of our hierarchy.
Note- 1 Coin is equal to 1 INR

Therefore requesting you to kindly do the needful. I Shall be very grateful to you.

Regards,
Gayalal Bairwa
[protected]

My account has been stolen and is being used by another person. I could not even log in to my account. My phone for items that the person who stole my account tried to buy The text message is coming to my number. I therefore request you to accept this complaint of mine and take appropriate action. I also declare that I am not responsible for any misconduct caused by this. Your company is solely responsible for any frauds that may occur on my account.

I had placed an order for Dr. Trust (USA) Model-905 3 in 1 Electric Nano Portable Ionic face Nose steam Breathing Inhaler facial Water Steamer Parlour Machine for cough & cold relief Home Office Room Air Purifier Humidifier & towel warmer heater Vaporizer from Flipkart website on 12th April 2021. However, in the evening, the order was arbitrarily cancelled. I had raised a complaint on 12th April 2021 and asked the reason for the cancellation. I was told that they will look into the matter and will revert later. However, on 14th April, they have disabled my account and have made false accusations that my account has been flagged for making purchases not intended for personal use which is a false statement. I had called up their customer support helpline but none of the executives could help and they keep providing a misleading response. In the last 1 year (since[protected], I have placed 11 orders from Flipkart and made 2 travel bookings from Flipkart Travel. All the items ordered [Books, Shoes, Sanitizers, masks etc] were strictly for personal use. I had even asked for the details based on which they have restricted access to my account. However, the customer support team has no idea about the same. In addition to this, there is no escalation mechanism in Flipkart by which serious complaints can be escalated for faster resolution. Based on the evidence at hand, it is clear that the account has been restricted just because I had raised the complaint on social media. The action from Flipkart of restricting access to my account amounts to harassment and strict action should be taken against the company.
In the last 1 year I have placed 11 orders of which 3 were cancelled/returned. 2 of the cancellation/returns were from Flipkart as the seller couldn't ship the order.

Now they are claiming the following:

" We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account."

I have responded to the e-mail and have even spoken to the customer support. However, there has been no resolution which is not a surprise considering how unprofessional and deceitful the customer support team is. There is no escalation matrix and complaints escalated by the customer support executive end up in the trash once the call is disconnected. The senior management team has no clue about the mess in the company.

Hi all,

I've placed 2 orders using Flipkart on recent times, and for both of the orders I've received duplicate products with damaged properties.

Order ID:[protected]
Order ID:[protected]

For both of them I've raised a request for refund and replacement. This is the not the first instance that this happened. For last 3-4 months I've faced issue with multiple orders.

Complaints:
1. Not checking quality of the product, Flipkart is delivering duplicate and used products.
2. Not checking before packaging, that's a QA protocol breach
3. No assurance about correct delivery or correct product
4. Waste of time and extra harassments
5. Flipkart is becoming a partner whom we cannot trust with any delivery.

This kind of service is not a good sign of running business in India.

I have created flipkart account three years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I have purchased NCERT 10th cl book set (10 Books) from flipcart. However I rec'd only one math text book through courier. I have already paid Rs 925 on this product.
I lodged refund of money through online. But refund rejected. What can I do now. I lossed my money as well as precious time due to this flipcart purchase.

I recently ordered iphone 11 pro. The new phone touch screen is not working. Although there is a return policy till 19th it's not responding. I tried to raise the return request on the same day, intially they said delivery status might not be updated need to wait for a day and try. The next day also it's not allowing to return and we havent received any sms or email to return the product. Customer service is hanging out the call without responding. Issue is not solved and i dont want to repair my new phone. Its ridiculous. I dont want the phone. I want to return it. Order I'd OD[protected]. I never ever expected such service from flipkart.

Subject:- Matter of refunding the original amount of new washing machine or my new washing machine.

Jai Bharat Saath to say that I am Maulik Dharmendrabhai Koyani Residence
Dhoraji District-Rajkot, State-gujarat I would like to present to you one such thing I want to let you know that my name is on Flipkart Date of purchase of MarQ by Flipkart 7.5 kg Fully Automatic Front Load Washing Machine White Warranty: 1 Year on Product and 3 Years on Motor 1. [IMEI/Serial No: MQFAFL75CUXICN[protected] ] from 07/03/2019 Order ID Number - OD[protected] Bill number-# FABBM[protected] Bill Date[protected] Its price Rs.15999/- Was paid and with it JEEVES Of the company Extended Warranty 2 Year by Flipkart Protect Date of purchase 07/03/2019 And his order ID number -OD[protected] and Bill Number-# EAAAAB[protected] & Bill Date- 07/03/2019 The price was Rs-1399/- was paid.So I want to tell you sir that my machine used to have frequent faults so my machine has been bothering me for a long time so I first called Flipkart and said that there were frequent faults in my machine A complaint was lodged by a Flipkart representative but after a while he called Flipkart again and said that if there is a frequent fault in my machine, I request you sir.If you register a complaint again, the complaint was registered again, but a few days later, when the machine broke down again, I called Flipkart again and said that when my machine broke down, the clothes were correct. The cleaning is not done properly, so Flipkart said that your warranty has expired, you have to contact the extra warranty company Jivish, so let me tell Jivish company My machine has frequent faults when a complaint was lodged by Jivesh Company and repaired by its man. A few days later, the machine started malfunctioning again.A complaint was lodged on my behalf but the representative of Jivish came to my house and the machine was serviced in such a way that a total of four to five times the complaint was lodged again in Jivish so I will live again.Came to send a message to my register number that our representative's name is XYZ and his mobile number is XYZ So I want you to know that the representative who comes to send the message sends the representative to another representative The last time I lodged a complaint in Jeevish, a Jivish representative came to my house and inside my machine.There was a defect, so his representative said that he would see the spare part changes inside your machine.So his representative said that it would take thirty days for the spare part to come, so after thirty days I will live again. The spare part was changed by the representative. Then again after three to four days the complaint was lodged in Jivish again so when Jivish's representative came to my house he opened the machine and told me that the spare part that was replaced was bad again. When it was done he told her that you would have to wait another thirty days Another thing is that I have repeatedly lodged a complaint on Flipkart and also in Jivish and both the companies talked to me for thirty minutes but no solution was forthcoming and from both the companies.My phone was also cut off and I was treated like a ### All these big companies are running but this is called shameful And the third thing I have to say is that this spare part comes from another country, so it takes so much time and my warranty time is gone from your fault. Please tell, whats the story of them big puppys ...I'm sorry if I made a mistake …

I have made a bill payment for flipkart pay later on 1st march 2021 of rs 750, the amount has been debited but the order has failed. I have contacted NPCI regarding the transaction, they told me that the money has been deposited to the merchant, I have contacted flipkart but they are denying any payment. They are not properly addressing my concern and keeps on closing my complaint.

transaction number is[protected]

I am attaching both transaction confirmation screenshot and banl statement

I have purchase marq laptop on 20/10/20. After that last one week laptop not working properly.So i have complain to [protected]@flipkart.com . Every day i call to the customer service they ignore me they don't solve my problem. Even today i have a call, every time they say 24hr given them they will solve the problem . flipkart and Marq company totally ignore the problem. So kindly solve the problem immediately.

Order ID - OD[protected]
Flipkart team is not delivering the items from more than 1month. Always they are postponing the delivery dates. Even I don't see any positive resolution on order delivery.