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I have ordered some clothes from flipkart few days ago.I put a return request for 4 shirts and 1 jumpsuit among all as they are having some quality issues and color issues . I am sharing the products with their respective order ids -
(1) Allen Solly Anti-Bacterial Men Slim Fit Solid Spread Collar Casual Shirt - OD[protected]
(2) Peter England Men Slim Fit Solid Button Down Collar Casual Shirt
- OD[protected]
(3) Peter England University Men Slim Fit Solid Spread Collar Casual Shirt - OD[protected]
(4) John players Men Regular Fit Self Design Formal Shirt
- OD[protected]
(5) Westro Floral Print Women Jumpsuit
- OD[protected]
After putting return request they have given us a pickup date for 1 next week but they did not pick up the item on committed date and after that they canceled my return request . So I again applied for return request and this time they give me pick up date by another next week . I have contacted Flipkart customer care multiple time via calls and there chat support but every time they are just giving excuses and false commitment. Every time they are giving a new date to pickup the item and actually they are doing nothing. They are just saying that we have escalated your issue to concerned team. When i track all the return request package via tracking id on Delhivery site it was showing as cancelled and Flipkart is telling lie that they will pickup my item.
Here is the list of all the tracking id for pickup item of Delhivery courier-
Tracking ID of 'Peter England Men solid casual Grey Shirt' is[protected].
Tracking ID of 'John players Men Self Design Formal' is[protected].
Tracking ID of the 'Peter England University Men Solid' is[protected]
Tracking ID of the westro floral product is[protected].
Tracking id of Allen Solly Anti-Bacterial Men Slim Fit Solid Spread Collar Casual Shirt[protected]
I am also attaching all the screenshots of tracking details and my return details.
I request you to take strict action against Flipkart so they will pickup my item and return my money back to my account.
+12 photos
Aug 8, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
Flipkart Customer Care's response We willl revert on it.
Good evening sir
I am balamani my Google pay num [protected]
My mobile theft by someone
He purchased items in flipkart by my google pay
Please refund my amount
Kindly rectify my problem
Below a attached transaction details receipts
+4 photos
Flipkart customer support has been notified about the posted complaint.
I have an issue of refund with Flipkart. I am following up from more than 2 months but did not get any resolution yet. Below are the details of issue.
I booked a ticket in spicejet from Flipkart for travel date 25th apr 2020 and PNR is ECSL3Q. This booking was cancelled by Spicejet due to Covid and amount was refunded to a credit shell.
Later I booked another ticket for travel dateb10th nov 2020 using above credit shell amount and paid additional 1200₹ for fare difference to Flipkart. PNR number is N6RKJY, and unfortunately that flight also got cancelled by Spicejet. I received my credit shell amount back to new PNR (N6RKJY) but ₹1200 which I have paid to Flipkart is not yet refunded.
It' been more than 2 months, I called them 15+ times, raised my issue in twitter but not received my refund. Below are the latest incident number which I raised :
IN[protected] and IN[protected]
Finally I am writing my complaint in consumer forum. Please look into the issue.
Thank you,
Rishabh Gupta
+91-[protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
Flipkart Customer Care's response We will revert on it.
Feb 01, 2021
Updated by Rishabh2311 I need estimated time of resolution for this issue. It's been 2.5 months now and till now I have not received refund.
Please let me know the exact date and time.
I ordered infinix hot 10 mobile in flipkart.when the delivery boy reached to deliver my order, then only I comes to know that I was mistakenly ordered two mobiles, but I told him(delivery boy) to cancel my order. Because I mistakenly ordered two mobile and at the same time I don't have that much amount to pay for two mobiles, and I don't wish to do so. But the delivery boy forced me to receive my order. I paid for that and I don't aware of the return policy. He said now you pay, then u can return one of your mobile tomorrow. But the return executive refused to accept my return request and he said mobile phones have only replacement policy and we won't give return.
Now the monetary loss of 11000 is a total burden on me. Purely because of the forceful act of delivery boy.
Flipkart customer support has been notified about the posted complaint.
I have 7 years old flipkart account in which my registered mobile no is [protected] and Email is [protected]@gmail.com. Now I want to change my mobile no but there is no option to change the same.
You are requested to please help.
Flipkart customer support has been notified about the posted complaint.
I ordered a mouse from Flipkart after a few days I got a scam message and call saying I won 16 lac rupees or a Mahindra xuv car. All I had to do was pay 4500 registration fee.
How do they have my order details from Flipkart? I have complained to flipkart but they hang up or don’t answer my phone. This is scary.
+3 photos
Flipkart customer support has been notified about the posted complaint.
My self balamani
My mobile thefted by someone at that time he purchased items in flipkart by my google at account on January 17th 2021
I lossed 50, 000 rupees
Kindly refund my amount
+5 photos
Flipkart customer support has been notified about the posted complaint.
I have approved payment of more than 5000, but still after months i have not received money in my bank account. No reply of repeated feedback at flipkart.affiliate.
affid-12smartyg
Flipkart customer support has been notified about the posted complaint.
Every time I try to make payment from any card I got a standard response transaction declined on the basis of risk check. Cod is working. Tried calling customer care twice but they didn't gave me any response and disconnected my call.
Fully disappointed with flipkart
Email [protected]@gmail.com
+1 photos
Flipkart customer support has been notified about the posted complaint.
Purchased a BOAT headset and with the price set that is of inferior quality (Even though Return back period is available) and then onwards tried to return the product but they are reluctant to take back the product.
Order ID: OD[protected]
Here i 'm attaching the invoice copy of the same.
Please help on the same.
+1 photos
Aug 14, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
Flipkart Customer Care's response We will revert on it.
I wanted to chnage my registered mobile no because I lost my old number.But for that otp is required on both numbers and I can't access my old number since it is lost.Please help.My gmail address is [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
I ordered apple airpod 2 through flipkart. But I got old apple airpod. Also serial number on box and actual airpod are not matching. When I searched serial number on box at apple warranty check it shows it is replaced product. and When I look for serial number on airpod, it shows invalid serial number. I want replacement for the product.
Flipkart customer support has been notified about the posted complaint.
I have been ordering many products from flipkart, one of may past orders was back in December, but since quite sometime I am seeing that some products which I want to purchase are showing cannot be delivered to your location, though my location is pretty much central, New Delhi-110048
+1 photos
Flipkart customer support has been notified about the posted complaint.
My flipkart account is deactivated by me now i want to activate it is not activating when i am trying to login then it is written there "Account is inactive contact the customer support to reactivate it".
My email is [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
I know that makeup products do not have return policy. I ordered swiss beauty concealer (shade 4)But I received Mac concealer which is not true Mac brand and also the shade is not matching to my face. I am trying to contact flipkart for past 2 days from delivery date. I need to exchange the concealer. And also I have proof for that. Please do exchange😣😭🥺🥺🥺 Plzzzzz.
Flipkart customer support has been notified about the posted complaint.
I ordered a “Realme SLED 139cm (55 inch) Ultra HD TV including Free Delivery and Installation, which was delivered on 27.Nov.2020. On the same day in the afternoon, the Flipkart Technician (Mr. Sushil Gupta) came to my residence to install the TV. Now, the TV was delivered with ‘Table-Legs’ which would not fit on my existing TV table, as it was too small for the new 139cm TV. Therefore, Mr.Sushil Gupta, said he could offer me an ‘Alternate...
Sir
I am an Ex Servicemen. I have purchased a realme 43 inch TV online from flipkart on 10.06.2020er # FAC3R[protected] with this an additional warranty also purchased for three-year complete protection from Jeeves consumer services Private Limited invoice No. # EAAAAB[protected]. The display of the TV getting lines(Image attached). Register a service request on 29.12.2020 then an appointment booked on 30.12.2020 (appointment No. IN-SA[protected]) same day another massage received Jeeves Complete protection stating that the request of your LED TV has been registered with Jeeves, ticketid 0l31.372240KSGSCS-4860356. On 31.12.2020 technician attend the service request. As per his report TV panel issue.
Then the Jeeves proceed with a refund 50% of the invoice amount stating that it is damaged, actual it is not damage panel issue. As per terms and conditions of Complete protection 100% refund required as it is a manufacturing defect. The technician stating that he has never given any damage report to any one. (Technician Whatsapp image attached).
However, i try to contact the customer service, up to this time there is no reply from the M/s. Jeeves who give complete protection for three years.
Please look in to the matter most favorable.
An early action requested.
Waiting for your reply.
Thanking you,
Yours Sincerely
Ex Hav Purushothaman PK
Mob: [protected]
+4 photos
Aug 13, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2021
Flipkart Customer Care's response We will revert on it.
View replies
P
puru12345
from Calicut, Kerala
Feb 1, 2021
Promising "our team is working on the issue" but no action.
MarQ Washing machine Fully automatic - Delay in Servicing
Address: Bangalore
I have a Washing Machine (MarQ by Flipkart 7.5 kg Fully Automatic Front Load Washing Machine), which is not working. I raised the issue with MarQ somewhere in Aug-Sep'20 (The product has an extended warranty upto Nov'21). The company technician visited on 3/10/2020 and following his checking of the machine, he said that a part inside the machine needs to be replaced, which he will be receiving from the company in two weeks time (since the washing machine is covered with extended warranty, the part will be replaced and machine repaired free of cost). I have been repeatedly and regularly making follow ups with MarQ from 17th october 2020 onwards. I wrote several mails to them, for which they had a standard vague reply that we need some time, we have escalated your issue etc etc. My last E mail to their official mail ID [protected]@jeevees.co.in on 18/01/2021 at 1:54 pm has failed to elicit any response from them . Request your support and intervention . What I need is that my washing machine is repaired at the earliest (Already I have waited patiently for almost 120 days for resolution). Thank You
+2 photos
Aug 12, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2021
Flipkart Customer Care's response We will revert on it.
Hi Team, . I had booked a flight ticket from Bhubaneswar to Bangalore with booking id FF[protected] for DEC 26 2020, but the flight has been rescheduled by airlines which was not a preferable time for us to travel and they have mentioned we have choice to cancel the flight with assured full refund.
So I went for a full refund and it has processed by Flipkart, after few days I got a minimal amount of RS 253 only from my refund amount 3350/-.
I checked with Flipkart travel they told airline has refunded that much so please connect with airlines. I connected with airlines and got it rectified and they reinitiated the rest of the amount towards Flipkart on 4DEC 2020.
After that I had send the refund acknowledgement to Flipkart teams which I had got from airlines, but after continuous mail, calls bla bla not a single callback from Flipkart and I am still waiting for my refund its being 4 months from now. I need my money back please help.
+1 photos
Aug 6, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2021
Flipkart Customer Care's response We will revert on it.
I ordered Ray ban sunglasses from flip kart under seller retail.net
But as it was of poor quality, not mirrored as mentioned in there stats and is of large size
I sent the request but without any proper reason they rejected it thrice.
No one on customer tends to respond properly
The calls are being cut in between
They are just avoiding me
+2 photos
Dec 7, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Jan 21, 2021
Updated by tanish jamwal Seriously there isn't any professionalism.
I received msg that I should share my pan of adhar with them so I called the customer care
And per than seller requires that.
Third party needs my personal details are u really serious
And he need personal details of mine and the the person who received the order
Is there any logic
Verified Support
Jan 21, 2021
Flipkart Customer Care's response We will revert on it.
Jan 23, 2021
Updated by tanish jamwal I received a call from flip kart executive Shoba Chaudhary
I asked him reason why seller is required to hv my identification proof
But he doesn't hv any reason other than it's seller policy
First thing retail.net is part of flipkart
Second if seller would ask later my banking details or copy of passport do I hv to provide it?
There isn't any logic
I logged in with my phone number with otp
And paid through my account toh isse zyada kya proof chahiye i dont know
Jan 23, 2021
Updated by tanish jamwal How much days I gotta wait for pick up now
First refund request wasn't accepted and now pick up is being cancelled
And after sometime u will say the return period is ### over
Jan 24, 2021
Updated by tanish jamwal It's 24th January return deadline is nearby no pick up try was done
It was cancelled bcz of some unseen circumstances
Tomorrow I will leave for trip and they just cheated 3k on me
And I m trying sme from 14th January
This kind of service they provide
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T
tanish jamwal
Jan 22, 2021
I received a call from flip kart executive Shoba Chaudhary
I asked him reason why seller is required to hv my identification proof
But he doesn't hv any reason other than it's seller policy
First thing retail.net is part of flipkart
Second if seller would ask later my banking details or copy of passport do I hv to provide it?
There isn't any logic
I logged in with my phone number with otp
And paid through my account toh isse zyada kya proof chahiye i dont know
How much days I gotta wait for pick up now
First refund request wasn't accepted and now pick up is being cancelled
And after sometime u will say the return period is ### over