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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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P
Parveen0704
from Mumbai, Maharashtra
Jan 16, 2021
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I bought Poco X3 on 17-dec-2020, after two days I got a mail that you will no longer be able to login into your account it is blocked by Flipkart.

I had more than 2600 supercoin in my 5 years+ old Flipkart plus account. When I called customer care and enquired about the same they said “Blocking is system generated and we identify your account is not use for personal use". Flipkart says do not order any product for your family. if you order for your family then they will block your account. they do not give any warning to you. i will suggest to everybody to not use Flipkart.

i raised the first complaint on 21-dec-2020 and today is 16-jan-2021 Still there no response from flipkart. I was surprised to know that there are huge number of people who faced this issue and still money is not refunded.

Flipkart block all accounts who keep GV or supercoin in there wallet and never respond on it.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2021
Flipkart Customer Care's response
We will revert on it.
Jan 22, 2021
Updated by Parveen0704
when will you revert on it???
Feb 01, 2021
Updated by Parveen0704
like this Flipkart is supporting its customers... with no response
Aug 27, 2022
Updated by Parveen0704
Not get any response from flipkart. my id is still blocked without any reason.
when will you revert on it???
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    T
    t38923075
    Jan 16, 2021
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    Beginning of December I ordered foodfrillz Instant Dry Yeast Powder Single pack 200g by Nuage India. On December 22 I got a parcel but there was only 100g yeast inside. I complained immediately and got a replacement arranged. On December 30 I got the replacement. It was again only a 100g yeast box instead of the 200g I payd for. I complained again and they promised to give a refund. Nothing happened. Later when I asked about my complaint they sayd I am too late and they will not give a refund. This is clearly fraud.
    Flipkart customer support has been notified about the posted complaint.
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      N
      NIV ROX
      from Delhi, Delhi
      Jan 16, 2021
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      Address: Assam, badarpurghat

      I ordered a poco x3 smartphone on January 7th, and the expected delivery date was January 12th but, it got delayed. And its been 10days. I contacted with the customer helpline number . But they can't even locate the order, just simply said "it haven't shipped yet". So why the EKART service is taking so much time to deliver the product.. can it atleast get my ans?
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
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        S
        Sakshi Attri
        from Mumbai, Maharashtra
        Jan 16, 2021
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        Address: [email protected]

        The product is bad, worthless, do not work... I want to change this..
        Flipkart customer support has been notified about the posted complaint.
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          K
          kritijaiswal
          from Guwahati, Assam
          Jan 16, 2021
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          I made a flight booking on 11th March, 2020 via Flipkart travels using my Amex credit card. The flight was cancelled due to Covid-19 and i was informed that the amount is safe in credit shell. However, on 1st October, when i requested to use my credit shell, i was informed that airlines has cancelled the ticket and i will be getting a refund of Rs2980. I have been following up with Flipkart since then but still i have not received my refund. I made the transaction using my American Express credit card which i cancelled in July. So i requested the team to transfer the amount in my ICICI account. On 6th December i was informed that the refund has been initiated by them but it has been more than a month now and i have not received it. They are saying that they transferred it and provided a ARN number (Refund Reference Number: P60KG7A4226AJS00DQ) and to check with my bank. My ICICI bank confirmed that there is no such transaction and also that they cannot track using this ARN number. Flipkart is not providing the transaction id and also the mode of payment. I have written several mails and called them but they always share the same ARN number. Please look into this matter. I need my refund from Flipkart.
          Flipkart customer support has been notified about the posted complaint.
          Booking id - FF[protected]
          Attaching booking confirmation, cancellation confirmation and refund email.

          This is mental harassment due Flipkart travels. I have been following up since last 4 months for a refund.

          Refund amount of Rs 2980 not received - Comment #3788380 - Image #0
          Refund amount of Rs 2980 not received - Comment #3788380 - Image #1
          Refund amount of Rs 2980 not received - Comment #3788380 - Image #2
          Refund amount of Rs 2980 not received - Comment #3788380 - Image #3
          Refund amount of Rs 2980 not received - Comment #3788380 - Image #4
          Refund amount of Rs 2980 not received - Comment #3788380 - Image #5
          i Have not got any response from Flipkart. Kindly provide me my refund.
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            R
            roquibul7
            Jan 16, 2021
            Resolved
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            Resolved

            Address: Flipkart India

            Dear sir, I am Sk Roquibul Alam.
            I lodged complain on this order id : OD[protected] on 7th January here regarding the replacement of no return policy product, 40 pcs whisper ultra sanitary napkins ordered and received only 5 pcs of the same as replacement today. The package is same, small size and Flipkart sent that 5 pcs again to me. I forwarded my complaint to Flipkart for complete refund of INR 199. plse sir, save me from Flipkart's redirection and hazardous return service.
            +3 photos
            Jan 18, 2021
            Complaint marked as Resolved 
            After talking to Flipkart customer care executive, i have been fully refunded instantly . Thank you consumer forum for your action
            Flipkart customer support has been notified about the posted complaint.
            Jan 18, 2021
            Updated by roquibul7
            January 19 is the last deadline of my issue according to Flipkart

            Jan 18, 2021
            Updated by roquibul7
            Again new date for refund is provided by flipkart

            Jan 18, 2021
            Updated by roquibul7
            No call from Flipkart is received till date on this matter
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              A
              Aditya gundu
              from Hyderabad, Telangana
              Jan 16, 2021
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              I am writing to you in reference to the above Reff delivery of my mi 10 pro on 22 Dec 2020. OD[protected]

              I have been speaking to your team also ur head team on 26 Dec . Same standard reply... 29 th they promised me solution. Today again I am following up with your team. No progress.Also the amount was already deducted from my credit card AC and the instalment amount is also due soon.
              Flipkart customer support has been notified about the posted complaint.
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                A
                ARNAB BHUIN
                from Delhi, Delhi
                Jan 16, 2021
                Resolved
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                Resolved

                On 2nd January 2021 i ordered Zebronics indie 105 w Home theater and i received it by 7 th January.
                Then i found that the main woofer is not working then i request for replacement.
                Then the replacement is done by 11th January.
                And here i got an old, used and damage item from the seller, and the internal packaging is also not sealed, and external package was also re tape.
                Also i have attached images of the Home theater.
                The order id is-OD[protected]
                +2 photos
                Feb 10, 2021
                Complaint marked as Resolved 
                Flipkart refund my money back
                Flipkart customer support has been notified about the posted complaint.
                Jan 16, 2021
                Updated by ARNAB BHUIN
                Seller rejected the refund by two times.
                Please initiate my refund.
                Seller cheated me
                Verified Support
                Jan 17, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Jan 18, 2021
                Updated by ARNAB BHUIN
                As i already mentioned that i got an old, used and damage product, And after complaint my refund request was accepted and the pick up date for the product is 18th jan 2021 today.
                But i got a call from courier Service Wish master he told me that the product is damage condition so he denied for the pickup. Then i told the wishmaster that i request flipkart to return my product as i got damage product from flipkart but the wishmaster denied to pickup my order.
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                  P
                  Parwesh Sabri
                  from Mumbai, Maharashtra
                  Jan 16, 2021
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                  Gift card no [protected] deactivated
                  Please do the needful, card expiry date[protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Gift card no [protected]
                  Expiry date[protected]
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                    S
                    siva577
                    Jan 16, 2021
                    Resolved
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                    Resolved

                    I'm frequent customer who always chosen Flipkart for my online shopping. I Ordered a Paragon Casuals For Women 8, Navy on 24 Dec 2020
                    Order ID OD[protected].
                    Due to the size uses I requested a return refund process on 29 Dec 2020

                    Your Delivery person taken my return order on 5 jan 2021. Till now I haven't received any response from the Flipkart.

                    I have been trying to contact customer service but they are not solving my issue by simply saying that the delivery person didn't updated return status. so I had returned the product, and your delivery person didn't uploaded the status, who is responsible for that.

                    As a genuine customer, I'm very much disappointed by your services.
                    I have lost hope in Flipkart. Just you are simply scamming people by saying silly reasons.

                    Solve my issue ASAP Flipkart.
                    Aug 16, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 17, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      P
                      Prachurya Sam
                      from Kolkata, West Bengal
                      Jan 15, 2021
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                      Website: www.flipkart.com

                      I am writing this email to request you to reactivate my account as it can't be activated .
                      I tried no. of times but when i pressed the reactivate tab, it showed a message "Unable to process request. Please try again later"

                      Mobile number for my account is [protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Sanju69999
                        from Delhi, Delhi
                        Jan 15, 2021
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                        Flipkart fraud with me. Block my account suddenly.Order ID :OD[protected].i have purchased kurti but I got wrong I create return request Flipkart block my account and denied to return.fraud my money.return request not create.cheat my money
                        Flipkart customer support has been notified about the posted complaint.
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                          R
                          r_kumar_bel
                          from Tirupati, Andhra Pradesh
                          Jan 15, 2021
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                          I ordered on Flip Cart on 4th Jan, 2021 for some grocery items.

                          Order ID was: OD[protected]
                          Order was supplied on 06.01.2021.

                          There was one item short (APIS Royal Zahidi Premium Dates).
                          It should have been 2 packets of 500gm each under 1+1 scheme.
                          But, in actual, only 1 packet was supplied.

                          Even after following through phone contact number, no resolution is done till date.
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            Raeesreyi
                            from Malappuram, Kerala
                            Jan 15, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore

                            Hi, It's been going to one year my account got blocked for an unethical reason made by them. I had to order a phone in flash sale, which was very demanding, so I had only one option for fast checkout, that is Gift Card. So I made a GC of 16999 rs and booked the phone it got ordered successfully and next second it got cancelled saying seller cancelled. Since its a flash sale, I had to wait a week for ordering. Ordered same way same result. I thought its because of limited stocks first but it turns out it's not. The very next day complained about it to the Customer Service team and they told to order some other products(footwear) to check the issue. It got ordered and didn't got cancelled and they told its only for electronics and blah blah. So I cancelled it. But still they didn't provide a solution for my problem. So I waited for next week sale and wola my account got blocked saying that I'm a reseller. Which is a very kind token from flipkart I received yet. I'm a student and i just claimed the free Flipkart Plus day before I tried booking the phone.

                            Now My EGV is blocked in that account. Contacted the CS several times no reply no solution. Either give the money as fresh EGV or unblock my account or else give it as real money. You guys keep doing this to customers without even a information from them. Its the biggest scam I've experienced so far. Scamming people to shut their mouth. That's what you guys doing and keep doing.
                            +3 photos
                            Aug 17, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 17, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            I still didn’t get any help from you guys. Here I’m in Bangalore now. Will there be any benefit if we reach out to your office. Call me or do something it’s going to be a year from now. Due to lockdown we couldn’t reach Bangalore but we tried what we could with consumer complaints and writing everywhere. No result. Do the needful of a customer. Always keep on escaping with unethical reasons
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                              P
                              PARESHADALAJA
                              from Soja�tra, Gujarat
                              Jan 14, 2021
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                              I purchased Motorola tv on flipkart.they delivered my tv on 11th January.and and they set up installation date with Jeeves for my tv on 12th January on 12th January they reschedule 19th January my installation date without my concern or without any contact with me.then i call there customer care helpline they said you reschedule it..After heavy argument they accept it. And said withing 2 business days installation will be done...But still nothing can happen .Ao i again call them they say your installation date reschedule by you and it is 19 th January...I wonder ...And tell before two days .You said within 2 business installation will be done...And now give me new date 19th January...Again after lots of argument they said within 2 business days it will be done let's watch will it happen or done..But I never expect this type of behaviour reputed company like Jeeves...Very very disappointed never by items which require installation from flipkart or Jeeves ...We can nothing do because if we done installation self... Warranty and return items benefit leaps...flipkart disappoint me first time
                              Flipkart customer support has been notified about the posted complaint.
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                                E
                                eykitimes
                                from Kharar, Punjab
                                Jan 14, 2021
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                                I fear something is not right as all my claims after 14th Sep 2020 are getting rejected wrongly with standard replies from the SPF team. I fear there could be some technical glitch as I see SPF team is hardly bothered to read my remark made while filing SPF claims. There are several cases where I have received claim approval mail but while following up for payment for the same again I received claim rejection mail. In Spite of providing all possible info related to SPF like video link etc, still I was surprised to see wrong rejection of claims. I have made several requests through my Account Manager also to at least arrange a call back from the SPF team so that I can understand why claims are getting rejected but in vain. When I did not get any resolution to my complain, I have also written thrice to Respected CEO, Mr. Kalyan Krishnamurthy but haven't received any reply yet There are various cases where buyers have made false statements of missing items or receiving different items . Buyer statements are taken on face value & refund are issued. I am in great pain as I have suffered huge losses due to wrongly rejection of all my claims due to negligence of the SPF team. This has never happened.
                                Flipkart customer support has been notified about the posted complaint.
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                                  V
                                  vikasawasthy19
                                  from Bengaluru, Karnataka
                                  Jan 13, 2021
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                                  Address: Bangalore
                                  Website: www.flipkart.com/travel

                                  Booking Date: 9th Sept, 2020, Flipkart Booking Id:FF[protected]. PNR : H4I8XT, Travel Date: 6th Dec, 2020.
                                  Passenger: Vikas Awasthy, On 2nd Dec 2020 Flight cancelled by AirAsia because of Covid issues. Refund provided from airline to Flipkart travel at cancellation time itself but from Flipkart after finishing one moth also did not get any refund or mail regarding this. I raised refund request also for same from Flipkart on 2nd Dec/16th Dec, 2020 and provided all related documents but still request showing pending. From 5th Jan 2021 I am daily following up dropping mail for same request but always I will get It will resolve in 24 Hrs but till Today 13th Jan same answer. I am mentally and financial harassed by Flipkart Travel. I want to get refund with amount 50000 Rs/- for compensation how much I have suffered already and still suffering mentally so I want to get compensation for same.
                                  +6 photos
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                                    P
                                    Pparveen
                                    Jan 13, 2021
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                                    Address: Bengaluru, Karnataka, India

                                    Sir I purchase a headphone from flipkart. That product has sone issues so request to return or replace that item but they arrange an technician visit for me . Technician should be here to check on 4 jan 21 but then he rejected to come and again visit again on 5th jan then 7th and then 10th and then 11&12 jan 21 but all the time he rejected and visit status shows cancel. Then I complaint to flipkart for this but again they said that technician will come. But till the date nobody is coming here. This is so much harassing and insulting for me . So please take an action against it .
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 14, 2021
                                    Flipkart Customer Care's response
                                    Hi,
                                    Greetings from Flipkart. Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                                    Jan 14, 2021
                                    Updated by Pparveen
                                    No I don’t get any satisfactory response
                                    Jan 16, 2021
                                    Updated by Pparveen
                                    Sir please take some action .
                                    I am a soldier in IAF and so much disappointed with these acts .
                                    Jan 20, 2021
                                    Updated by Pparveen
                                    Sir still my case is panding . No action is going to be taken by Flipkart. Again 9th time the Assign a technician visit
                                    Jan 20, 2021
                                    Updated by Pparveen
                                    My order id is
                                    OD[protected]
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                                      M
                                      moorthi986
                                      from Chennai, Tamil Nadu
                                      Jan 12, 2021
                                      Resolved
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                                      Resolved

                                      Hi..
                                      My Return ID -[protected] & Order ID - OD[protected]
                                      Still no calls from flipkart and no response from seller from 10-01-21.
                                      So kindly Refund the amount and there is no option for refund and we choose replace.
                                      Call to this number :+91-[protected]
                                      email id:[protected]@gmail.com
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jan 13, 2021
                                      Updated by moorthi986
                                      Hi..Without calling and any information flipkart rejected returns and i have mentioned alternative numbers bz i mentioned wrong number . So kindly contact +91-[protected] and refund my amount.
                                      Return ID -[protected]
                                      Order ID - OD[protected]
                                      Otherwise i will rise consumer complaints..
                                      Phone display not working...

                                      Verified Support
                                      Jan 14, 2021
                                      Flipkart Customer Care's response
                                      We wiill revert on it.
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                                        K
                                        Kshitijsingh
                                        from Delhi, Delhi
                                        Jan 12, 2021
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                                        Address: Kshitij Singh Patna
                                        Website: Flipkart

                                        Bought Aldo sandal from Flipkart return it on 3rd January bcoz seems duplicate nd size was not perfect.get tracking details nd its reached to its destination on 7 th January. Now I called dem so many times for refund but they intentionally delayed it. They have given today’s date now they are saying wait till 16 th January
                                        +3 photos
                                        Flipkart customer support has been notified about the posted complaint.
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