Feb 23, 2021
Updated by Priyanka Parashar I was genuine customer of Flipkart from so long
Because of corona I completely switched from traditional shopping to online shopping
Recently in past 60 days I order more than 50 items from Flipkart, out of which many of them are defective or wrong products
When I tried returning them they disable my return section
After placing complain they blocked my account
I got loss of money in thousands
Moreover I purchase all household items from Flipkart
Although they had given pathetic and disappointing customer service to me
Flipkart guys should stop writing easy returns
And logically to avoid fraud you can place terms and conditions that maximum you can place this much number of orders per month to avoid your doubt of reselling
And to analyze returns are fraud or not
You can at least cross check by asking images of defective ones
Moreover they should mention in return policy that if you receive more defective products than they can't be returned from your end bcoz high returns not allowed in Flipkart
Verified Support
Feb 24, 2021
Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Feb 24, 2021
Updated by Priyanka Parashar My account is blocked and I have following order defective for which I am unable to place return
Order Id. OD[protected]
This product is having hole
For reference check attachment
Mar 05, 2021
Updated by Priyanka Parashar It's been more than a month
Flipkart isn't able to solve my issue
You guys loosing trust of your genuine customers
OD[protected]
OD[protected]
OD[protected]
TURGUT Women Beige Hand-held Bag with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 547/- has been completed on 03 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (17203011034104665188567) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.