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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
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Flipkart reviews & complaints page 782

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P
Pavanesh R. S
Apr 30, 2021
Resolved
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Today 30th april 2021 some days before someone try to hack my acc, i get otp and soon after sometimes ordered some items that i dont but suddenly i contact with customer care he denied and dont help cut my call, but i logout my acc from all devices and then change password but today again this happens to me what should i do help me please how many times i will change my password and how many times
Aug 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 02, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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    Nandapaswan
    Apr 30, 2021
    Resolved
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    Resolved

    Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
    I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [protected]@gmail.com
    Aug 12, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 02, 2021
    Flipkart Customer Care's response
    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
    Order I'd - OD[protected]
    Email- [protected]@gmail.com
    Phone-[protected]
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      Reej001
      Apr 30, 2021
      Resolved
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      Resolved

      Flight ticket cancellation query is not processing even after 2 months. And Contacted customer care for multiple times regarding this, but still the request is open even after two many 24 and 48 hours. Flipkart airline service seems to be very pathetic even this COVID situation. Kindly take an action to process my request and including incident id for reference - Flipkart Customer Support for [Incident: IN[protected]]
      Jul 13, 2021
      Complaint marked as Resolved 
      Refund processed.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 02, 2021
      Flipkart Customer Care's response
      We will revert on it.
      May 06, 2021
      Updated by Reej001
      No update received yet
      May 11, 2021
      Updated by Reej001
      My request not processed yet. Any update on this.
      May 20, 2021
      Updated by Reej001
      My request is not processed from flipkart. Could you please help me on this
      May 30, 2021
      Updated by Reej001
      Hello,

      Its around 4 months. Please process my request. I never expect this kind of service from your side.
      Jun 11, 2021
      Updated by Reej001
      Hi please help me on this. I have raised cancellation request in the month of February, now its June. My refund is not processed yet. I never expect such a bad experience from a company like flipkart.
      Verified Support
      Jul 14, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        G
        Gagana Lokesh
        Apr 30, 2021
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        I have created flipkart account with my old number but I lost my old number. When I go to update my new number OTP sent to both old and new number so I can't update my new number. Please help me
        Flipkart customer support has been notified about the posted complaint.
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          Reyaz551
          Apr 30, 2021
          Resolved
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          Resolved

          Hii
          We are facing problems in online shopping from Flipkart, flipkart delivery service is not available in our area. We request you please provide us delivery service in our area.
          Address: Diver Lolab Kupwara, Jammu and Kashmir.
          Pincode: 193223
          Aug 19, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 02, 2021
          Flipkart Customer Care's response
          Hi, Thank you for writing in. We would like to let you know that the availability of services at a location depending on a few factors like the type of item, coverage of courier partners, and policies of the respective sellers. Sellers are constantly working on expanding services and hope to reach you soon.
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            Reyaz551
            Apr 30, 2021
            Resolved
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            Resolved

            Hii
            We are facing problems in online shopping from Flipkart, flipkart delivery service is not available in our area. We request you please provide us delivery service in our area.
            Aug 13, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Apr 30, 2021
            Updated by Reyaz551
            Address: Diver Lolab Kupwara, Jammu and Kashmir.
            Pincode: 193223
            Verified Support
            May 02, 2021
            Flipkart Customer Care's response
            Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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              Naveen756
              Apr 30, 2021
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              Address: Gudibanda

              My account deactivated plz activate my account
              Flipkart customer support has been notified about the posted complaint.
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                Shanidul Hoque
                Apr 30, 2021
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                I had created flipkart account many years back with a mobile number. Presently I have lost that Mobile number. Please, help me in replacing the old mobile number with new mobile phone number.

                My email id:
                [protected]@gmail.com
                Flipkart customer support has been notified about the posted complaint.
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                  Shine Dharmarajan
                  Apr 30, 2021
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                  Flipkart Pay Later is affecting my CIBIL Score and requested multiple time for the cancellation, but always negative response.

                  Hence I am trying this way and hoping I will get a positive response.
                  Flipkart customer support has been notified about the posted complaint.
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                    I
                    Isaad
                    from Patna, Bihar
                    Apr 30, 2021
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                    Address: Hajiganj patna city, 800 008 bihar patna

                    I'm irshad
                    I'm buying a ( Rayon floral printed shirt ) by flipkart, ( sold by, v.r udant enterprises surat ) which is delivered ( wed 21st april 2021)

                    (The holy quraan sharif aayat) printed on this shirt, which is hurt the religion it is againts the low and constitution i have a proof vdeo and pictures
                    So, i want to humble request dont sell this item..please dont hurt any religion
                    Flipkart customer support has been notified about the posted complaint.
                    Apr 30, 2021
                    Updated by Isaad
                    I dont want amount for this i want only dont sell this item now please that's it
                    May 01, 2021
                    Updated by Isaad
                    I don't want to return this item I'm requesting for dont sell this item please ..tag out of stock on this item

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                      Ravi.4888
                      Apr 30, 2021
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                      I have lost my Flipkart account, ie my account has been blocked by Flipkart. My Flipkart account has balance of Flipkart Pay Letter which I am willing to pay but I do not have Pay Letter Balance till I get my account back. Will be able to repay because there is no other way to fill this Flipkart account and if the payment is not made by Flipkart on the last date of May 5, then a penalty of Rs 175 will be imposed on this balance.
                      Help me please
                      Flipkart customer support has been notified about the posted complaint.
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                        Nitinkumar Agrawal
                        Apr 29, 2021
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                        Address: Pramukh residency plot no-41 near kaveri bridge golwad chikhli dis. Navsari state gujarat pin code 396521

                        Missing item of resistance band in package
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          Sai Shiva0908
                          from Warangal, Andhra Pradesh
                          Apr 29, 2021
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                          Sir/Madam, While I am purchasing the TV I also purchased Flipkart Complete TV Protection Plan for 3 years. Now in my TV lines are appearing on TV display. So I was raised a compliant on this on 29th Of March complaint number : TVIN[protected] after 3 days i.e., 02 April 2021 the MI SERVICE CENTER INSPECTION AGENT (Not an Jeeves Inspection Agent) CAME AND INSPECTED MY TV, after total Inspection of tv he saw one small line (mark) on TV display and requested me to raise an service request from Jeeves Complete Protection Plan as it was an out of warranty from Brand of 1 year, But when I cleaned the screen with cloth the small line was wiped off (gone) on tv display, So I raised a compliant again Jeeves on 6th April 2021 complaint number : M892752 the agent was requested to wait for 2 days for inspection after 2 days. I got mail from Jeeves said that they said to contact Flipkart so I contacted Flipkart on 11th April 2021 they raised a complaint on this and after so many days calling and mailing regularly they responded and agreed to provide the refund amount of 80% of TV value i.e, RS.18, 506 /- on 20th April 2021. After 3 days they said to provide claim ID from Jeeves side and I said that they didn`t gave me any claim ID, So as per request after so many times I mailed to Jeeves to provide claim ID they mailed that is Plan ID and Claim ID is both are same. After that mail I am again shared the same screenshot of the mail from the Jeeves to Flipkart. Then the Flipkart said to wait for 2 more days to process the request. But on today they said that there is a scratch on the tv so we can`t provide the resolution from our side. I was already said that there are not even a single scratch on my TV. I am also attached all the pictures of my TV and e-mail conversations. I am also have the call recordings of the conversations. Sometimes they didn`t even respond to my issue from JEEVES . and I wasted a lot of valuable time of 1 month and I need refund of money and compensation. Flipkart Order ID : OD[protected], Flipkart Complaint ID : IN[protected] Contact Number: [protected] E-mail: [protected]@gmail.com
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          May 03, 2021
                          Updated by Sai Shiva0908
                          Still there is no update after waiting for 48 hours of requested time by flipkart
                          contact me : [protected].
                          May 04, 2021
                          Updated by Sai Shiva0908
                          Got the call on Monday[protected], 6:27PM ) From Flipkart
                          Flipkart agent said they received an update from Jeeves i.e., There is a scratch on the TV so the scratches are not covered under the warranty we are not able to provide the service Flipkart agent said.
                          But I already mentioned that there is no scratches on my TV and I attached the pictures of my TV as proof.
                          Again the Flipkart has requested for 48 hours of time to get an update from the Jeeves side and to validate the pictures of the TV( Which I was uploaded as proofs) of this issue. Flipkart agent said that they will call me on Wednesday[protected] to provide the resolution. But Flipkart was wasting my valuable time, saying you have to wait 48 hours to get an update on this issue since last 1 month. Whatever proofs you need I am ready to send it.
                          May 05, 2021
                          Updated by Sai Shiva0908
                          Still there is no update after waiting for 48 hours of requested time by flipkart on[protected], 6:27PM)
                          contact me : [protected].
                          May 07, 2021
                          Updated by Sai Shiva0908
                          Got the call on Wednesday[protected], 7:35PM ) From Flipkart
                          Flipkart agent said that they didn`t received any update from Jeeves so, they taking an terminal action, and to provide 80% percent of refund amount i.e., RS.18, 506/- to me (customer) and asked to provide the bank account details to get the refund amount and I provided my bank account details.
                          Flipkart agent again requested 48 hours of time to process the refund from there side and said that she will call me on Friday[protected] to update the status about refund.
                          May 07, 2021
                          Updated by Sai Shiva0908
                          Still there is no update after waiting for 48 hours of requested time by flipkart on[protected]
                          contact me : [protected].
                          May 10, 2021
                          Updated by Sai Shiva0908
                          Got the call on Saturday[protected], 12:15 PM ) From Flipkart
                          Flipkart agent said that we didn`t got any update from our concerned team so, you need have to wait for another 48 hours. Seriously the flipkart was playing games by with me wasting my valuable time, She told that I will get the update by Monday[protected].
                          But still there is no update after waiting for 48 hours of requested time by flipkart on[protected]
                          contact me : [protected].
                          AS SOON AS POSSIBLE
                          May 21, 2021
                          Updated by Sai Shiva0908
                          Call me [protected], I want compensation for wasting my valuable time of 53 days.
                          Hello sir

                          My name is William
                          My mobile number is [protected]

                          I made a purchase of poco C31mobile rs 8999 on 23=frebruary through Flipkart Paylater and it was converted as 6months emi.

                          In my flipkart application i made my 1St emi payment earlier on 27th February.but it was not updated in your system. I contacted idfc customer support and they confirmed payment updation.. Flipkart doest update d my payment and blocked my paylater account.I contacted Flipkart customer support several several times..they told me to wait untill 9th march.But no resolution and response.still now there is no resolution from their side
                          Still it is showing due as 1782rs.
                          I contacted many times but they are tricking and extending the time.

                          We are having so much hadaches in our daily life and Flipkart is being one.

                          We love Flipkart but it should not beome headache.

                          Iam attaching my payment receipts
                          #Flipkart not giving resolution Tricking by making new tickets on same issue and extending time#

                          Hello sir

                          My name is William
                          My mobile number is [protected]

                          I made a purchase of poco C31mobile rs 8999 on 23=frebruary through Flipkart Paylater and it was converted as 6months emi.

                          In my flipkart application i made my 1St emi payment earlier on 27th February.but it was not updated in your system. I contacted idfc customer support and they confirmed payment updation.. Flipkart doest update d my payment and blocked my paylater account.I contacted Flipkart customer support several several times..they told me to wait untill 9th march.But no resolution and response still now 18th march
                          Still it is showing due as 1782rs.

                          We love Flipkart but it should not beome headache

                          Iam attaching my payment receipts.
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                            sayurishivalkar
                            Apr 29, 2021
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                            OD[protected]
                            Order Number

                            Amount rs 624

                            Defective Oinment Recive from seller

                            The Product is damage during transit and Oinment has no seal and it is came out of it

                            It is hazerdous to use on skin in COVID Pandemic Condition

                            No use of accepting damage Product which is harmful to us due to poor packing the product is damage and it is old stock and usable product

                            Seal is not coated on oimenet

                            Please do the needful on urgent basis and refund my money back of rs 624

                            Please call me in allternate shipping number
                            [protected]
                            Flipkart customer support has been notified about the posted complaint.
                            Apr 29, 2021
                            Updated by sayurishivalkar
                            Please update me immediately
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                              aarav saini
                              Apr 29, 2021
                              Resolved
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                              Resolved

                              Address: B-61,Tons Colony Dakpathar, Near water tank
                              Website: flipkart

                              I have orderd a chromebook in 24 and it said it will be deliverd till 27 april . it has reached the nearest hub but not delivered to me . and i want my product deliverd to me as fast as posible . and i wnt to inform that e-kart is the worst site ever.and if the selling of the product is down that all is because of ekart because they do not deliver product on time . and its not my problem every person problem. plz also see pictures attached with this.
                              Aug 21, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 30, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                ravi8991
                                Apr 29, 2021
                                Resolved
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                                Resolved

                                Address: Banglore

                                I am Ravi Prakash Pandey. I purchased a laptop from Flipkart.Expected Delivery date of this Item is 26 April But till Now I did not get my product while it was shipped to my nearest location Pratapgarh from last 4 -5days. I went to Ekart Hub they did not help me. They told me to Cancel this Item and Order Another one Laptop But as I prepaid for this product the process of refund will take at least 7 days and then I could be able to order it again which may result to lose my job. As I belong to a middle-class family it's difficult to rearrange such a big amount.

                                I am very much disappointed with #flipkart . I know with this #flipkart will not loose anything as they have millions of customer but I may loose my job which was hard to get during the lockdown, company definitely Fired me within few days

                                I Request everyone from flipkart Team to look into it because It's my first Job and each and everything is dependent on Laptop.

                                Thank you
                                Ravi Prakash Pandey.
                                [protected]
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 30, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Nandhu Nani
                                  Apr 29, 2021
                                  Resolved
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                                  Resolved

                                  As product is lightly damaged i contacted customer service and a superior officer vis making fun when I talking seriously and not provided any solution for my problem.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 30, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Nikhilhingawe12
                                    Apr 28, 2021
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                                    I have created flipkart account few years back with a mobile number which is lost .

                                    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number.
                                    I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it.

                                    This is making me unable to change the mobile number.
                                    Please do suggest me to update my new mobile number to my flipkart account.
                                    My email id : [protected]@gmail.com
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Yousuff Sha
                                      Apr 28, 2021
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                                      I am totally dissatisfied with the product and service. I need a replacement with either another brand or I would request you to cancel and provide me a refund.
                                      Firstly, the delivery agent rejected my LG refrigerator (which is in a good condition ) for exchange and asked me to pay 7000 Rs to get the new Fridge. He refused to take it for the fact that it has a very minor dent. I agreed to pay since I had no choice.
                                      When I unboxed the product, I noticed it has limited storage capacity and moreover it has coils visible at the rear side of the frigde.
                                      It makes no sense paying so much (close to 40K) and getting limited storage capacity fridge and having coils visible .
                                      I called support numerous times and requested to speak to a Supervisor/ Manager, but the support agents disconnected the call after putting me on hold (almost three times)
                                      I need a call back from a Supervisor/ Manger to discuss this issue and see how this can be resolved or provide me a better solution.
                                      Because neither me nor my family members are satisfied with the product and I cannot live with it for the rest of my life.
                                      This product is still in UNUSED status along with the all the packing.
                                      I am ready to bare the transportation charges if required.
                                      Expecting a call back from you at the earliest.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Nobody even bothered to contact me from Flipkart even after submitting a complaint online.
                                      Very poor customer service !!!
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                                        Namga
                                        from Chennai, Tamil Nadu
                                        Apr 28, 2021
                                        Resolved
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                                        Resolved

                                        Reported the below two suspicious activities in my account:
                                        1. Some weird UPI url was in the save payment category
                                        2. On April 20th, all my super coins (483 points) redeemed for some Jockey vocher. I didn't do it. Somebody has got the voucher, they need pay some 3 rupees, they used the above suspicious account. There is no trace of this tractions in the order history or redeemed points sections. Not even single sms or email.

                                        Worst part is, Customer support is not even ready to listen. After trying multiple times, they opened incident, but, it is getting closed immediately. Smelling something suspicious in Flipkart site.
                                        Customer ticket numbers closed without any action
                                        IN[protected]
                                        IN[protected]]
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 29, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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