After a week flipkart says to cancle the product without any reason. I book my cooler in a offer(11 apr, 21) and paid charges to my bank for it. Flipkart commit to deliver it next day(12 apr, 21). But product not delivered.
When i raise a complain then an officer call me(15 apr, 21) and promise to deliver on monday( 19 apr, 21).
But today (18apr, 21) flipkart says to cancle the order. I am frustrated with service and want my product at any cost.
Apr 29, 2021
Complaint marked as Resolved Product ordered on 11 april, 2021, I have not received it until 28 April 2021.
Whenever I take the help of customer support. Each time they saying to wait for 24 hours with new excuses and new dates.
As taken on product finance. Flipkart has received payment. I also have to pay the bank charges. My first emi will also arrive on 5 May 2021.
Flipkart is really sleeping. Shouldn't it be called fraud related to the offer or harassing the customer on behalf of Flipkart?
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2021
Flipkart Customer Care's response We will revert on it.
Apr 28, 2021
Updated by Akshay Ray Even after a long time, Flipkart is giving various excuses. The order of 11 April 2021 could not be delivered until 28 April.
As I have financed my product, and its emi is going to be cut on 5 May 2021. So product should be delivered in 2 days or flipkart should be paid my losses.
This requires legal action.
Verified Support
Apr 29, 2021
Flipkart Customer Care's response We will revert on it.