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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 784

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D
dr.aakashraja
from Noida, Uttar Pradesh
Jan 31, 2021
Resolved
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I placed an order of worth rs 16000 from flipkart ... bt wen i checked on the website it showed me that the product was delivered and to a different place ... i have been complaining and continuously calling the customer care bt nobody is helping me out
Sep 5, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 15990 for order ID: OD[protected] on Feb 01, 2021 and will reflect in your bank account by Feb 04, 2021. Request you to note down the ARN: [protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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    A
    Amitraj33
    Jan 31, 2021
    Resolved
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    Resolved

    Name of the Company - Flip Kart Product- Acer laptop Order no -
    OD[protected] Date of purchase[protected] Date of delivery:- 25-01-
    2021 Amount paid – Rs 25890/- Reg mobile no - [protected] Reg email id-
    [protected]@gmail.com Present status – Consumer ordered an Acer Laptop from
    Flip kart the company delivered him HP Laptop. Consumer saying he register his
    return request in the company the delivery come to pick up on[protected] but the
    delivery boy didn't pick up because the laptop is not Acer laptop. Consumer again
    registers his return request the delivery boy again cancel the pickup. Consumer saying
    that the delivery, again and again, cancels the pickup. Expected:- Consumer wants a
    replacement as soon as possible
    +4 photos
    Aug 15, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      C
      crickdeep7
      from Allahabad, Uttar Pradesh
      Jan 31, 2021
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      I have lost my old phone number. Now I have to change my number. How can I change my old phone number without getting OTP on the old phone number .
      Flipkart customer support has been notified about the posted complaint.
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        Ð
        Ðhééràj Kúmàr
        Jan 31, 2021
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        I am trying to order a phone poco m2pro many time cancelled by seller and then my has blocked by Flipkart.14000 thousand rupees in Flipkart wallet also
        I apologise sir.so, please kindly unblock my I am really sorrry account([protected]@gmail.com./[protected])
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
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          A
          Amitkum00
          Jan 31, 2021
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          Name of the Company - Flip Kart Product- Acer laptop Order no -
          OD[protected] Date of purchase[protected] Date of delivery:- 25-01-
          2021 Amount paid – Rs 25890/- Reg mobile no - [protected] Reg email id-
          [protected]@gmail.com Present status – Consumer ordered an Acer Laptop from
          Flip kart the company delivered him HP Laptop. Consumer saying he register his
          return request in the company the delivery come to pick up on[protected] but the
          delivery boy didn't pick up because the laptop is not Acer laptop. Consumer again
          registers his return request the delivery boy again cancel the pickup. Consumer saying
          that the delivery, again and again, cancels the pickup. Expected:- Consumer wants a
          replacement as soon as possible.
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 01, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Feb 01, 2021
          Updated by Amitkum00
          Please help me sir please

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            S
            Shubham Matabbar
            from Kolkata, West Bengal
            Jan 31, 2021
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            Address: 3 No Durganagar

            I have created flipkart account two years back with a mobile number 97493721XX. Few months ago i lost my mobile phone and the number.

            The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.But I have the Email id active.
            Please do suggest me to update my new mobile number to my flipkart account.
            Flipkart customer support has been notified about the posted complaint.
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              P
              Punamdevi9577
              Jan 29, 2021
              Resolved
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              Resolved

              I have ordered two mobile phone but i received only one pc of mobile bcz total amount of shipment of two but there is only one mobile i placed request on flipkart site and twitter but after 3 days no resolution ony status showing again n again issue resolved what resolved i can't understand
              +2 photos
              Jan 29, 2021
              Complaint marked as Resolved 
              Not resolved till
              Flipkart customer support has been notified about the posted complaint.
              Jan 29, 2021
              Updated by Punamdevi9577
              Not resolved fake marking its resolved
              Feb 05, 2021
              Updated by Punamdevi9577
              After return period over they canceelllled the return request

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                S
                Saurabh kunar
                Jan 29, 2021
                Resolved
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                Resolved

                Not refunding or returning product

                Order id :OD[protected]
                Date 20 jan 2021
                Requested for return but received message that seller is unable to fulfill request

                To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

                We will be validating...
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                A
                Arojit Sen
                Jan 29, 2021
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                I book the product on 27.01.2021. I make the payment oin the payment link on 28.01.2021. till 29.01.2021 5.40pm flipkark tell me that they did not receive the payment and also not delivered my item. The amount has already been debited from my Bank account on 28.01.2021
                Flipkart customer support has been notified about the posted complaint.
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                  N
                  Navdeepsingh92
                  from Delhi, Delhi
                  Jan 29, 2021
                  Resolved
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                  Resolved

                  Worst shopping experience ever. The guys on the recorded line will test your patience only to tell you the same thing which you can see on app.No credebility, pathetic support, and your in house logistics department is [censored]. Wasted 7 days waiting for a phone. Never buying and never suggesting it to anyone .
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 01, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Anish Nalla
                    from Mumbai, Maharashtra
                    Jan 29, 2021
                    Resolved
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                    Resolved

                    Address: Moshi

                    Hello,

                    It's been very troublesome and checking my patience by the seller as he delivered different model of the same brand.

                    Regarding this, I have raised the issue ticket on the same Day.

                    My observations:

                    1. Yes, the package is not opened when I receive it.
                    2.All in voice is available
                    3.But Received a different model rather than what i ordered (Samsung Galaxy Watch 46 mm Smartwatch).

                    What I hold.

                    1.I have received product (But different model)
                    2.In voice
                    3.CC-TV footage
                    4.Product Snapshots
                    5.with all proofs

                    -- I need your support (Flipkart) in this issue, if any suggestions?? shall i proceed file the FIR on the seller in my area Police station..????.

                    -- Or shall i consult the "Online Fraudulent" team for a case file..???.

                    Please do the needful ASAP.

                    My issue Ticket :IN[protected]

                    Please find the attachments along with this CONSENT BY THE CUSTOMER FOR FIR 6-2-copy

                    Please Reach Me on
                    [protected]

                    Thank you
                    Anish Nalla
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 01, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      G
                      Govindmajji
                      Jan 29, 2021
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                      Address: DR NO 3-98 DONKADA KOTHURU VILLAGE, DONKADA POST, NAKKAPALLI MANDALAM

                      I have started getting the error message "we encourage fair play in line with our terms and conditions" from last 2months and it does not allow me to play any of the games on the gamezone.

                      I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me"
                      Mobile no. [protected]
                      +1 photos
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                        D
                        deepakFightBack
                        from Gurgaon, Haryana
                        Jan 29, 2021
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                        I had ordered a mobile phone on 24 jan 2021 Flipkart. I got sms on 28 jan 2021 that the mobile will be delivered "today". I kept waiting all day buy notign arrived. Now on the morning of 29Th jan 2021, i again got message that the movie will be delivered "today". lets see whether flipkart delivers today or not
                        Flipkart customer support has been notified about the posted complaint.
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                          K
                          Kungkhan
                          Jan 28, 2021
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                          Delivery guy from flipkart gave me an mswipe link to pay for a product. I did the payment through phonepay. My money was deducted from my bank
                          Order no. :OD[protected]
                          Phonepay transaction id: P2101281149566914144056
                          But it wasn't recieved by flipkart.

                          Please resolve urgently. Have been a regular customer of your website.
                          +1 photos
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                            N
                            Naila Amjad
                            from Srinagar, Uttarakhand
                            Jan 28, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

                            I ordered a FIRSTZON contour and highlight duo stick combo Concealer ( a makeup product) from flipkart on the 17th january 2021 i received my delivery on the 19 th of january 2021 . when i opened th e product i found out that i was cheated. the product details showed that that the order contained a pack of two contour sticks but i just got one stick and when i tried returning the product i found out that they didnt have a return policy . i also requested callbacks from the flipkart support and customer care but they said they couldnot reach us on our mobile number once they also put us on hold for 10 minutes saying they are fetching the details of our order and they just hung up the phone. the service is really pathetic.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 29, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              D
                              Dibyajyoti Sritam
                              Jan 28, 2021
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                              Website: www.flipkart.com

                              Delivery guy from flipkart gave me an mswipe link to pay for a product. I did the payment through phonepay you money was deducted from my bank
                              Ref no[protected]
                              Phonepay id T2101281218179099768221
                              But it wasn't recieved by flipkart.
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Same thing happened with me today. Any update regarding your issue ?
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                                M
                                mosauweer
                                Jan 28, 2021
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                                I ordered an item on 24th Jan 2021, with an offer price of Rs5 with order id - OD[protected]. I have successfully placed the order and paid through Flipkart pay later. and it was to be delivered by 30th Jan 2021, but today in morning i.e on 28th Jan 2021 I received mail and text message that my order has been cancelled. if they want to cancel it then why they showed that offer and why placed the order.
                                +3 photos
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                                  S
                                  Sai22216271
                                  Jan 28, 2021
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                                  Od[protected] i have purchased Samsung f41 on 22nd and they delivered the used product, I have shared the all the information on same day till now no response from company. Every time cc team telling me that concern team contact .Such a worst service. They even know what other agent informed previous call. I have posted on social media and called cc number n number of times but no help
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Uma Maheaswari
                                    Jan 28, 2021
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                                    I have placed an order for Samsung f41 mobile phone on Republic Day sale and they delivered me used product.i have shared the pictures and send so many mails and posted on social media and called cc support n number of times no response
                                    Flipkart customer support has been notified about the posted complaint.
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                                      M
                                      Mishrasunny101
                                      from Mumbai, Maharashtra
                                      Jan 28, 2021
                                      Resolved
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                                      Resolved

                                      I have ordered a food product on Flipkart which was very bad in quality and taste and wanted to return or report issue.
                                      But Flipkart is not giving any resolution..
                                      I want return for same which they can't do..
                                      I want escalation of issue which also they can't do..
                                      Flipkart is worst customer support ever.
                                      They call to some other person and report matter to be closed.
                                      My order id - OD[protected]
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 29, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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