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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 784

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P
prashantgoyal1983
from Gurgaon, Haryana
Jan 12, 2021
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Address: 1579, First Floor, Near CCA School, Sector-4 Gurgaon

I have ordered Crocs Men Black Clogs (Order ID:OD[protected] & Invoice Number:FAF07Z[protected]) on 02nd Jan'2021. Order has been delivered on 06th Jan'21 and I found that completely different product has been delivered therefore I raised return request (ID:[protected]) on same day. This was accepted by Flipkart on 10th Jan'2021 however item is not yet picked up. Ekart Logistic person denied to pick the item as he mentioned that it's damaged however it's not yet used at all. Pictures & Invoice details are attached with this compliant
+1 photos
Aug 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2021
Flipkart Customer Care's response
We will revert on it.
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    V
    Venkatesan Dr R
    Jan 12, 2021
    Resolved
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    Dear customer congratulation your product order Flipkart, online shopping results are out in Flipkart, company your name to open the luckydrw car 12.60000 Registration chargefee_3500 Helpline no "[protected]

    I received this dms and phone call

    How my purcjase data is known to this outsidet
    Aug 13, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 14, 2021
    Flipkart Customer Care's response
    Hi,
    Thanks for writing in. We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
    Flip cart shpuld reply immeditely i find poor coordination response from your custoner care Looks alarming
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      M
      maheshmnair4
      Jan 12, 2021
      Resolved
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      Website: www.flipkart.com

      I purchase 2 Brick game on COD, they delivered only 1 Brick game. I called their customer care number first they ask all the details of the product & then for a refund they ask my bank details for beneficiary registration with OTP, which means they are frauding us.
      Aug 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        B
        Bristow Xavier
        Jan 12, 2021
        Resolved
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        Resolved

        I ordered a smartphone via Flipkart on January 12th at 11:50am.
        soon after the transaction is done via my debit card, the status is shown as ' thanks for placing the order...' and the amount of 12999/- has been debited from my account.
        but on the order menu, it is shown as the product is cancelled...i was very frustrated and mentally broken since it was my complete salary of past month that I've saved for buying my mother a smartphone.
        i was ordering it as a surprise gift for her and its her birthday next week. what should i do, now the Flipkart executives are not answering my call or they are not responding to me.
        it is shown, it will take about 10 days to get my refund.
        please help
        +5 photos
        Jan 16, 2021
        Complaint marked as Resolved 
        i contacted the customer care executive via Flipkart toll free no, then he told me to wait till 20th Jan 2021. since the seller have completed my repayment process, he jave told me that not to worry. today 16th Jan, when i checked my statement the amount of 12999 have been credited to my account and was totally happy about it... i didn't receive any emails or calls regarding the refund... but any way i got my hard earned money back. but i cannot express my metal situation that I've passed those 4 days...
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 13, 2021
        Flipkart Customer Care's response
        Hi,

        Greetings from Flipkart!

        Order ID:- OD[protected]

        We are sorry for the trouble caused.

        We would like to inform you that the seller has confirmed the refund of Rs.12, 999/-, has been completed on January 12, 2020, which should be reflecting in your bank account by January 20, 2020.

        Since you've mentioned that you have not received the refund yet, we request you raise a dispute with your bank for this transaction and they will help you further by looking into any payment gateway related issues due to which the amount may not have been added to your account.

        Your kind understanding and cooperation are appreciated.
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          S
          SKhushboo
          Jan 12, 2021
          Resolved
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          Resolved

          I have ordered two products from Flipkart. The product is pigeon electric kettle and woolen stole. Both products delivered to me respectively on the date 5 jan and 7 jan. I have raised a return request for pigeon electric kettle on the date 8 jan 2020 and for woolen stole on the date 7 jan 2020. Pickup last date for pigeon electric kettle was 11 jan 2020 and for woolen stole was 9 jan. But till now nobody will come to me to receive the package. Last date of return for product pigeon electric kettle is 12 jan 2020 and last date of return for woolen stole is 14 jan 2020. I have called many times Flipkart customer care but there is no response. No one could solve my problem. They didn't give a proper reason for delay in pickup my products.
          I request you to please solve my problem as soon as possible. It's a big issue and surely there is a big scam under Flipkart service. Flipkart service is not good. Solve my problem and provide me better service. Otherwise I'll take a legal step.

          Order id:- OD[protected]
          Order Id:- OD[protected]
          Aug 13, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 13, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 6951 + 7775( Gift card section of Flipkart wallet) for order ID: OD[protected] and OD[protected] on Jan 12, 2021 and will reflect in your bank account by Jan 13, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. We'd like to let you know that the seller has processed the refund of Rs. 830 + 44 super coins on Jan 12, 2021. It will reflect in your Phonepe wallet by Jan 13, 2021. Request you to note down the ARN: P2101121902122578330899. Appreciate your understanding.
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            T
            T.l Thakre
            Jan 12, 2021
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            Address: Bengaluru

            I am a Flipkart costumer
            My account has been blocked and Flipkart team saying that your account has been blocked because you have long purchasing history but I ordered first time in Flipkart . I have no purchasing history
            Flipkart customer support has been notified about the posted complaint.
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              M
              mvsreekanthreddy
              from Vijayawada, Andhra Pradesh
              Jan 12, 2021
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              I’ve ordered for Armani watch 2 weeks back and last week I’ve received a duplicate fastrack watch and I’ve raised a complaint asking for a refund or replacement and there’s no response from the customer care yet. I’ve paid 23, 000 and received 150 rupee watch and the product is flipkart assured which is shame on them
              +2 photos
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                M
                mvsreekanthreddy
                from Vijayawada, Andhra Pradesh
                Jan 12, 2021
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                I’ve purchased Armani watch 2 weeks back and I’ve received a duplicate fastrack watch and I’ve showed the same to wishmaster and asked the customer care to replace that watch and it’s been 5 days and there’s no response
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Ajayvatiya
                  Jan 11, 2021
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                  Address: Bakhalvad jasdan rajkot

                  Ajay vatiya bakhalvad jasdan rajkot
                  Flipkart customer support has been notified about the posted complaint.
                  Jan 11, 2021
                  Updated by Ajayvatiya
                  Why are you cancelled my order
                  Jan 11, 2021
                  Updated by Ajayvatiya
                  Refund
                  Jan 11, 2021
                  Updated by Ajayvatiya
                  Propeller is damage

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                    I had received a Lenovo laptop instead of my Asus laptop at the time of exchange which was delivered on 20/12/2020 and flipkart had blocked my account. Multiple return request was raised by flipkart and it was rejected multiple times and this is the reason system have detected high return which was not my fault It was fault from flipkart . I call daily customer service and raise a complaint. Please resolve my issue. Pick up the wrong product...
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                    B
                    bafnapratik22
                    from Mumbai, Maharashtra
                    Jan 11, 2021
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                    Address: Karnataka

                    Flipkart is sending fraud upi links to customers for making payments on google pay

                    Pl stop this fraudness takimgbplave with client and take necessary actions.
                    +1 photos
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                      L
                      Lavya Jayadev
                      Jan 11, 2021
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                      Address: madhavam house

                      My name is lavya. I'm a Customer to Flipkart. Due to not deliverable I deactivated my account and now I wanted to activate it. I ordered three products and I only received one single piece from Flipkart. I need refund or two other purchases.
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Rbhodia
                        Jan 11, 2021
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                        Website: Flipkart Travel

                        Due to lockdown our flight to and from Amritsar got cancelled. We had booked through flipkart travel. It was an indigo flight. Indigo refunded flipkart the money of our tickets but flipkart travel is yet not able to process my refund even after 2 months. I have been regularly following up for the same issue. They give only one reason it has been initiated please wait for 48 hours. I have provided them with my alternate bank details as well.
                        Flipkart customer support has been notified about the posted complaint.
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                          Bhaskar Omprakash
                          from Delhi, Delhi
                          Jan 11, 2021
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                          I had paid the dues for using pay later services but now pay later service is blocked. I had complained in customer care about this and was promised that the issue will be resolved within 6 Jan 9pm and later the date was changed to 7 Jan 9pm 2021 for resolution. Post that I called customer care again & I was promised that the issue will be resolved within 24hrs but now its more than 24hrs issue is still not resolved and no update from Flipkart.

                          Name: Bhaskar
                          Mobile: [protected]
                          Flipkart customer support has been notified about the posted complaint.
                          Jan 11, 2021
                          Updated by Bhaskar Omprakash
                          Incident: IN[protected]

                          I had paid the dues for using pay later services but now pay later service is blocked. I had complained in customer care about this and was promised that the issue will be resolved within 6 Jan 9pm and later the date was changed to 7 Jan 9pm 2021 for resolution. Post that I called customer care again & I was promised that the issue will be resolved within 24hrs but now its more than 24hrs issue is still not resolved and no update from Flipkart.

                          Name: Bhaskar
                          Mobile: [protected]
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                            V
                            Vaibhav Goel 69
                            Jan 11, 2021
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                            Address: Bangalore

                            Received a tan colour loafers of local company instead of Puma MAPM Future Kart Cat Sneakers For Men which was delivered to me on 6th January at 10:57 AM the box was tampered by delivery boy of flipkart named Mr.Tarun from flipkart Daryaganj Station he has came when asked by him on call and he abused me when I asked him about the order and thrown my order box on floor and I request flipkart team to deduct his salary for this and take a legal action against him, and the box has been misrouted by flipkart company and ekart courier service as there was sticker on the box and on sticker it is written misrouted and this shows that box was misrouted by ekart courier company ( It is the package which is to be delivered on 3rd January as I have checked on app that it has reached nearest hub to you ), in between the 3rd January - 6th January the tampering of package has taken place and shoes has been changed and local shoes has been delivered to customer on 6th January by flipkart company and on same day I have placed a refund request of the same order on flipkart app, and company is not providing refund to me and rejected my return request on 8th January at 8:12 Pm and closed my account on same date say 8th January at 8:16 pm and says that seller is unable to provide return/refund on order of Puma MAPM Future Kart Cat Shoes and also we have detected high number of returns on account ...In this way the company has cancelled my refund and not give my money back in this way the company has lost my faith in it and has cheated me and taken my Rs.4199 on order and not refunding back ..I myself post this issue on all social sites ( Facebook, instagram, whatsapp as well as make YouTube video of this issue ) and tell all persons in my contact about this issue that flipkart was fake company and cheating customers by sending local company products in order of puma shoes and instead of refunding money back of the customer they are rejecting the return request and blocking their account ..
                            Forwarding this complaint/ issue in cyber crime ..as money is taken by cheating customer ..
                            I want callback from higher security team of flipkart on my alternate number : [protected]

                            Registered flipkart email id : [protected]@gmail.com
                            Name : Neetu Goel
                            Registered Mobile no : [protected]
                            Alternate mobile number : [protected]
                            Attaching bill of order, local shoes image, for your reference..
                            I want my refund back in my original payment method as soon as possible..
                            Want a call from senior executive of flipkart team ...
                            No call has been called yet by flipkart team till now ..video has been email to flipkart team while opening of box..and pics of box having sticker of misrouted on it..
                            Flipkart is saying that coordinate with puma seller and puma seller is saying that to coordinate with flipkart but flipkart is not returning my money of Rs.4199
                            +2 photos
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                              D
                              David Osei Opoku
                              from Delhi, Delhi
                              Jan 10, 2021
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                              My flipkart account has been deactivated and now i want be activate it but it is not activating
                              My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                              Pl solve this problem vastly
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                                A
                                AryanMishra
                                from Asansol, West Bengal
                                Jan 10, 2021
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                                I got the product with any wrapping or covering, but I was in the happiness of the new phone so I didn't mind at all. After 2-3 hours the phone started to hang and freeze. Sometimes it hangs and some time not, it kind of happens periodically. So when I went back to my orders tab for Return, there was no Refund option, there was just replacement of the Product. So I did click on that, They regularly started to message me about They are going to call me, but the call never came. On the 5th day a message came on my no written : "Return Update : Sorry, the seller is unable to fulfil your return request for POCO C3...from your order with order ID OD[protected]". Please check your email for more details." And I never got any mails from them
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Sai Durga957
                                  Jan 10, 2021
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                                  I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account.

                                  Existing number-[protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    तिलक सिंह
                                    Jan 10, 2021
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                                    Address: Vill- Teharka Erich 284302 U.P.

                                    Different product not match to my order product. and Canceling my return again without taking my permission. To be harassed by Wishmaster since November 2020.
                                    Regarding non-delivery of time.
                                    +2 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jan 10, 2021
                                    Updated by तिलक सिंह
                                    Regarding non-delivery of time and Canceling my return again without taking my permission. To be harassed by Wishmaster since November 2020.

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                                      V
                                      VarunSood85
                                      from Delhi, Delhi
                                      Jan 10, 2021
                                      Resolved
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                                      Resolved

                                      Dealer-Flipkart, Supplier- SuperComNet purposely not delivering the order

                                      Order ID:
                                      OD[protected]

                                      I, Varun sood, having flipkart account with mobile no. [protected], email address - [protected]@gmail.com, have had a horrible and disgusting experience with flipkart Grocery dealer-SuperCom Net

                                      Refer order no. Order ID - OD[protected]

                                      The dealer is SuperComNet

                                      The dealer incharge of this order in past had 3 times cancelled on the last...
                                      +1 photos
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