Flipkart Complaints & Reviews

MY order is Makeup kit combo offer in 5 product, not given to my original order I am not satisfied i believe only flipkart But i dont believe in flipkart product becoz my combo offer is not given my oder id OD[protected]

Mob.[protected]. I have ordered above blue tooth speaker vide order :od[protected] in ₹1199. When the same was available in 1250 at amazon. The flipkart cancelled my order on 23.5.19 without delivering this order and now it is valuable in ₹1999 & this caused me loss of ₹ 800 & delay too. Pl deliver me the same in my ordered price or pay me ₹ 1000/ as compensation. Thnx.

Hello,
I ordered asus zenfone max pro m1 order no (Od[protected], when i get the mobile some items are missing so i raise a return request, flipkart replaced that phone with same product but there is a lot of issue in that phone and phone was also damaged. My return request was cancelled two times, they said there is no damage but technician send by flipkart checked in front of me and said i'm raising a issue but my request cancelled. When third time a raise a return request they stop responding me, whenever i talk with customer care they says wait 24 hours we will contact you. But i didn't get any call or message from flipkart. They stop responding me and start mental harassment. I want refund for my order

I ordered some products in flipkart on offer period. I received all products to my adress except panasonic electric rice cooker. That cooker delivery cancelled with out any intimation. So i contacted flipkart customer care, customer care representative said your order adress is missing. But i received remaining products to same adress. They refunded my money but the thing is i didn't got that product at that price again. That's why i'm complaining.

I had placed an order for the pocophone f1 on 21st may. It was promised to be delivered on 23rd may. However i did not receive my order on that day. And when i called up customer care, they told me it was delayed due to some "misroute" and ensured me that i can expect it to be delivered to me by 24th may, and asked me to wait until 7pm. However, they failed to keep up their promise once again. I constantly told the customer care that it was important that the product be delivered on the promised date. I requested them to contact the seller and enquire the reason for the delay. And i was told that they're unable to contact the seller directly, they could only give me the information that was in the system records. I'm very disappointed with the service. I kindly request flipkart to look into the matter seriously, and take immediate action, to ensure that the product is delivered to me latest by 25th may, because after that it won't be possible for me to receive it as i'm going out of station. Please do the needful.

My order no-od[protected], delivery date 22 may. But still now no came. Track also sowing product will be reached my nearest ps adress. I will be msg also but all time rply cl customer care..
But unfortunately my registered ph no now out of india. I also submit my home ph number. But idont know what happens..
This summer time too much prblm thats why im bue but flipkart disappointed for this product

Sir,
I have ordered (I) godrej fresh lush green car freshener & (Ii) de blue mix combo set of car multi purpose microfiber gloves + carpet cleaning hand and long bristles wet and dry brush cleaning brush on 17.05.2019 but first one is wrong product which i have not ordered and second one is very poor quality product which delivered to my address on 22.05.2019.
I did not found any return option in flipkart so i choose this forum.
Kindly return my product and refund my money as soon as possible.

With regards,
Sushant routray
Mobile no.[protected]
Email - sushant. [protected]@gmail.com

Dear team,

I purchase redmi note 7 pro from sale on 15 may 2019 on flipkart. Due to some mistake in address it will reach jharkhand while it has to be delivered in new delhi. But on 18 may 2019 flipkart change the status as delivered without delivering the product. I raise a complaint regarding this to flipkart on 20 may 2019 that due to delivery boy fault i am suffering from that product not delivered and also refunded is also not processed from flipkart team. While delivery boy accepting his fault by calling me, flipkart not refunded my money till now. I am not satisfied with flipkart response from. Last 3 days as daily they are saying that we are working on the problem while the delivery boy daily calling me to pull back the complaint regarding the delivery as he accepting his fault.
But then why flipkart taking so much time to refund my money i can't u understand.

Please take some serious action regarding this complaint as i am waiting for my refund from last 1 week.

With regards
Manoj rawat
Mob [protected]

It's 2 in the afternoon of may 24th 2019 and i got a fraud call 10 min ago from a number with the digits [protected] saying that i have won a prize from flipkart and i have to choose one thing from the 5 prizes (I phone 7, dell laptop, lg fridge, ac and a washing machine). To get this prize they told me to choose a product of atleast 5ooo rupees from flipkart but instead of paying online they asked me to send money to account number provided by them as they were calling from sales department of flipkart.

The problem is not that they asked for money, but how safe flipkart is storing our data is my concern because the caller obviously knew my number, all my previous purchase from flipkart, my home address, my work address.

I have place order one mi mobile on 16 th may. On 20 th may your delivery boy refuse to received my old mobile. You have checked my old mobile through your online portal and given me a rate of rs 1350.in your return policy page also some parameter or requirements mention. And my old mobile is passed all the parameter.
I have put a complain on 20th may, in same day i got the mail that i need to send some pic of my old mobile. Within a hour i have send all the pic of diffarnet angle. But unfortunately till date i have not received any confirmation.

Kindly help me to resolve this issue.

I ordered samsung galaxy s10 plus yesterday. Flipkart promised me to deliver the product by today 11 am. I have an old device to be exchanged with this order. I thought i'll collect order and leave to office by 11am. I even called the customer care again and confirmed the delivery at around 9am. But, there is no information till 2pm. I was waiting for this delivery without even going to office. I spoke to customer care and they said that they couldn't even give proper information on what's happening. This is such a terrible experience. I can't believe that i ordered such an expensive thing on flipkart and their service is so unreliable and disgusting.

Tv was delivered 4 days back and still, the installation is pending, called flipkart and jeevas customer care. They don't have any information and asked me to wait for another 4 days. The service center guys were very rude and disconnected the call without providing the information. Tried multiple times to call them but did not get the enough and required information, even flipkart service center says to cancel the order if you do not get the good service from us.

Worst service from flipkart.

You mean people will not solve my problem. You are constantly making me mad. I am talking to you everyday but you guys are just telling me what i am saying. Your problem will be solved, but you are not doing anything. Even today, i also called you to the people to talk to me. We are putting your complaint again. And for some time i come to me. Your complaint has also been given to kasil. And i can not log in now if you guys are not able to fulfill my complaint. I will complain about the case against filpkart and you will be accused of cheating people against how you are making the webcup of the customer. The goods that were not ordered came to me, i was given the second item and there was no small baggage worth rs 9900 ₹ order id num od[protected]

I purchased a msi laptop from flipkart on 4th may 2019 which was delivered to me on 6th may 2019.
Unfortunately the laptop had issues with the display which were not software issues and hence couldn't be resolved.
So i raised a return request on 8th may 2019, the first request was cancelled on 9th may i don't know on what basis,
Then i raised another return request on 11th may which was accepted and the maximum date for replacement was given to me as 20th may.
The wishmaster came on 20th may but didn't provide the replacement because he wanted the laptop to be more than 50 percent charged, i asked him to wait but he said that he will come tomorrow, fair enough.
Now the maximum date for replacement was given to me on 24th may 2019.
Now late night at around 2 am on 24th may i receive a message saying that my return request has been cancelled, again without any reason.
Now i can't raise another return request since the return policy was for 10 days and it ended on 16th may.

This is the level of fraud and scam happening with the customers and that too by a reputed e - commerce website like flipkart.

Probably the on ground team or the seller is at fault but it is the customers who are suffering.

I had ordered redmi note 7 (Order no od[protected] from flipkart, i had returned the ordered product at the time of delivery because it was different product which i had ordered and requested for refund but it is long due from flipkart due to which i am facing psychological harassment and monetary loss.

I have lodged a complain in consumer court (Doc no[protected] for the psychological harassment and monetary loss, faced during this period.

I will be suppressing charges for above loss, if my refund is not intiated or fresh product is delivered.

Now when i login my account on flipkart then it will show an error 'login unsuccessful' and 'something went wrong' on apps.
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Vikash.[protected]@gmail.com
Mobile no: - [protected]

In my previous complaint (https://www.consumercomplaints.in/flipkart-flipkart-blocked-my-account-permanen...⇄
Flipkart told me that "account was blocked due to technical error which has been fixed. Hence, requested customer to login to account and continue shopping." but they didn't unblock my account yet. I'm still facing the same problem while login.
Its frustrating.
My flipkart id: [protected]@gmail.com

Rejected the exchange of old device without any legal reason... though putting false reason that the device is damaged but i have all the proofs that my device isn't damaged... Flipkart is fooling customers through fake offers
My device doesn't have any dents or cracks on the body or screen.
The wish master was a illiterate person and didn't have any knowledge regarding the order.
He claimed my device damaged though it is not damaged at all.
And secondly how can you tell me to order the device again with another device for exchange because i bought this deal at a best buy price provided by flipkart.
And thr conditions which you're talking about in this email regarding the old device eligiblity has been edited recently as at the time of ordering this product i read each and everything om Flipkart regarding the device and exchange device. How can you put false reviews for a device which was examined by a illiterate guy who didn't know anything about the services.
And from 25 days Flipkart customer service is extending the time needed to resolve the issue but still no proper resolution to the problem faced.
You people just keep on sending those same booky type language and not even helping customers anyhow rather making a fool of them by putting false charges on the old device for exchange without any proof.
Faking and fooling customers through false offers and illiterate wish master sent to examine the old device. False old device condition reported by the illiterate wish master who didn't even see ny phone properly.
As you people are giving different excuses each time i m talking to a customer representative from Flipkart
And claimed false statements
As informed by the wish master to you
Who was unable to handle the issue as he didn't know anything regarding the issue
It's been a month you people are fooling me and demanding for more time and not giving a solution
There aren't any dents on the device
As the wish master provided the seller with false information regarding the exchange product

I have ordered a boat rockers 255f bluetooth headphone from flipkart for rs.999. I had bought it since it got so much good description about its sound quality. But finally when i received it and used it, it was really pathetic. A headphone with price less than rs.500 have better quality than this.

So i tried to return the product. But the seller is continuously rejecting my return request. They are saying that my product was intact when it reached me. Whats that kind of a reason. I have all the papers and things with me.

When i contacted customer care, everytime they say they are working on it. So i dont know what to do.

Order id :od[protected]

I have ordered new phone redmi note 7 pro.. I am getting battery issue from day 2.. I done with return request process.. As per new process of flipkart technician visit at home.. He checked as per policy but policy is not enough for the battery issue.. Technician know battery is not good but still he rejected return request due to policy.. I have again raise return request and i collect proof of battery heating 51% but technician rejected return request without any visit.. This is very irresponsible service received from flipkart.. They don't care if mobile blast.. They only care for them self..

Attached battery heating screen shot

2nd return request:-
Technician don't tried to call us and sending messages that they are not able to reach and cancel the return request.. this is what you provide unprofessional service.. Flipkart is responsible for all damages and mental stress I am facing due to this ridiculous service provided

3rd return request:-
This is highly irritated behavior from Flipkart.. technician not visiting.. this is happening for 2nd time.. if you don't give service then don't keep such ridiculous service.. I want replacement as soon as possible or else filpkart is responsible for all damages which i am facing and I will face in future
.
Now Flipkart ignoring my message in consumercomplaints.in which I am updating here

They don't care about customer this is totally fustred irritating and stress full torcher giving to customer

I purchased a washing machine on 15 may 2019 which got delivered on 18 may 2019 and at the time of receiving the washing machine i found that the washing machine has scratches with water droplets all over. So i raised a replacement request for which a technician visit took place. Technician confirmed the issue and forwarded the report to flipkart. But flipkart is saying that they haven't received any report and are not resolving the issue....