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Updated: Dec 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 591

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K
Krishna Thakre
from Delhi, Delhi
Jan 16, 2021
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Address: Zinga bai takli nagpur maharastra

My id got hacked and taken without my permission and hackers phone no. is +[protected]
Garena customer support has been notified about the posted complaint.
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    B
    Bannaisgreat
    from Jodhpur, Rajasthan
    Jan 16, 2021
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    Sir Mene top up keya lakin diamond nhi aye
    Garena customer support has been notified about the posted complaint.
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    Your amount refund regards to the call [protected]
    Reply
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      A
      adhisr123
      from Kunnamangalam, Kerala
      Jan 16, 2021
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      Address: [email protected]

      I done the topup in codashop but idont reseave diamond it as 100 diamond pls send it fastly
      Garena customer support has been notified about the posted complaint.
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        S
        spider god
        from Erode, Tamil Nadu
        Jan 16, 2021
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        I topup today at 10: 30
        Level up pass
        I got diamond
        But i don t got topup beaston please kindly help me sir
        Garena customer support has been notified about the posted complaint.
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          N
          Neelam Gowtham
          from Delhi, Delhi
          Jan 15, 2021
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          Address: Kadapa district, yerraguntla mandalam y koduru village

          Hello GARENA
          Hello sir, my name is n.gowtham I have been playing free fire for last 12months. My free fire Nick name is Gowtham and is [protected]
          Sir I can't acess my free fire account for some day unfortunately my account has been suspended unhecessarily
          Sir I have never used any thire party app to hack free fire or to use advantages.
          Sir kindly tell me why account was suspended please un suspended my free fire account, and please tell me from when will able to access my account
          Regards
          N.gowtham
          Please please please please please please please please please please please please please please please please please please please please please please please please please please 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 my account recovery please garena na sir please please please
          +1 photos
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            S
            Siddesh Mangala
            from Mumbai, Maharashtra
            Jan 15, 2021
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            Address: Argfdvuygdbjn

            My I'd is hack
            +1 photos
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              P
              Pihu Ombhase
              from Gaya, Bihar
              Jan 14, 2021
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              I paid for Airdrop
              i paid money but didn't got diamonds
              Garena customer support has been notified about the posted complaint.
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                M
                Muzumudu Sk
                from Gaddi Annaram, Telangana
                Jan 14, 2021
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                [protected] this is my uid please don't do fraud I purchased 10 rupees special airdrop in that there was 100 diamond and 3 emote I am a new player I got that air drop please read it
                +1 photos
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                  N
                  Nimesh Dilshan
                  Jan 13, 2021
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                  Address: 22,1 st lane katubadda moratuwa

                  Hello sir or madam i have never cheated. i am palyin on gameloop emulator ..please reply me as soon as possible
                  Garena customer support has been notified about the posted complaint.
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                    N
                    NOOB PLAYZ
                    from Noida, Uttar Pradesh
                    Jan 13, 2021
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                    Address: no 42 6th main banglore , karnataka ,

                    I topped up 10 000 diamonds on pc but it didnot count but the money was taken i request them to send the diamonds on id - NOTRUSHIL.
                    Garena customer support has been notified about the posted complaint.
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                      A
                      altafkh1234567
                      from Ghumarwin, Himachal Pradesh
                      Jan 12, 2021
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                      Address: India

                      ID:-[protected]
                      ID UNBAND 👉👉 HELLO GARENA,

                      MY ID HAS BEEN BAND, I HAVE USED THIRD PARTY APP, I WILL NEVER DO THIS AGAIN

                      MY GAME UID IS -

                      Character level-

                      Free Fire Diamond-

                      Free Fire coin-

                      SIR PLEASE UNBAND MY ID

                      THANK YOU GARENA,
                      +1 photos
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                        T
                        TG_AYAN
                        Jan 10, 2021
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                        Address: Thailand

                        I want to tell you that my ping was not stable means if I played 10 games so there I won only two to three games and other I lose game due to high ping . So please Garena fix the problem .
                        Garena customer support has been notified about the posted complaint.
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                          K
                          KBPS gaming
                          Jan 10, 2021
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                          Actually garena my friend sent a gift worth 3000 diamonds 2 characters and one bundle I'm not receive still plz solve now only
                          Garena customer support has been notified about the posted complaint.
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                            M
                            Maaz Faruk Kureshi
                            Jan 10, 2021
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                            Address: Maharashtra

                            I debited my money 180 rupees and the top up didn't came
                            Garena customer support has been notified about the posted complaint.
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                              S
                              Sodirul Sk
                              Jan 10, 2021
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                              Address: Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.400.00. Txn ID: FT2100923916193828. Avl Balance: Rs.5.00. Dial 400 or 8800688006 for any discrepancy.

                              Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.400.00. Txn ID: FT[protected]. Avl Balance: Rs.5.00. Dial 400 or [protected] for any discrepancy.[protected]
                              Garena customer support has been notified about the posted complaint.
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                                M
                                Muthu Manikandan
                                Jan 8, 2021
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                                Address: 112,tatabad 7th street ,gandhipuram,coimbatore,india

                                Sorry for using hacks... From here onwards I respect all rules in Garena... I won't do this again... Kindly please give my ID back to me...Pls Garena
                                Garena customer support has been notified about the posted complaint.
                                Jan 08, 2021
                                Updated by Muthu Manikandan                                 Pls return My ID garena...
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                                  K
                                  Kávîñ Ñívák
                                  from Delhi, Delhi
                                  Jan 8, 2021
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                                  Weekly membership problem
                                  Hi dear garena
                                  My weekly membership automatically purchased and my 159 rupees is gone and my weekly membership not showing
                                  And I don't get my diamonds please help me garena
                                  Give my diamonds back garena
                                  Please solve this issue garena I am poor person garena please help me

                                  My game uid - [protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    T
                                    Tamil Raj N
                                    from Changanacheri, Kerala
                                    Jan 8, 2021
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                                    Dear Garena,
                                    I could not connect any mode (Except CR) in FF. Kindly check and solve my problem.
                                    Regards,
                                    TAMILRAJN
                                    Garena customer support has been notified about the posted complaint.
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                                      A
                                      Aman Atneriya
                                      Jan 7, 2021
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                                      Address: Kalukheda

                                      I'd .[protected]
                                      Sir ji mara Account chalu karo do sir ji please help kar do mera Account[protected] please help kar do sir ji please help
                                      Garena customer support has been notified about the posted complaint.
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                                        S
                                        Shashi Kr Mahto
                                        from Delhi, Delhi
                                        Jan 7, 2021
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                                        Hi, My name is Shashi
                                        My ID is suspended without any reason please open my I'd please please please please
                                        +1 photos
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