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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 591

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S
Sushanth Babu
from Delhi, Delhi
Jan 18, 2021
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I have taken the subscription in free fire... In my bank account the money was withdrawn... And I didn't receive the diamonds...make sure that the diamonds come fast to my account.
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    K
    Krishan lal Soni
    from Mumbai, Maharashtra
    Jan 18, 2021
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    My game was not start from yesterday and I'd think my I'd is hacked
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      H
      Harsh Rameshbhai Vaishnani
      from Mumbai, Maharashtra
      Jan 18, 2021
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      Please provide me such information about this problem
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        P
        puzanEv5946q
        Jan 17, 2021
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        Address: Delhi

        Hello,
        Garena Free Fire
        Can You provide me Season 2 bundle on this uid:_ [protected] plz support me.
        Garena customer support has been notified about the posted complaint.
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          A
          Aadarsh Aadarsh
          from Pathanamthitta, Kerala
          Jan 17, 2021
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          My ff id [protected]
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            X
            from Mumbai, Maharashtra
            Jan 17, 2021
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            Address: At post arambha dist balaghat ti khairlanji

            Sir I am sorry sir refand problem sir please my account problem slow help me sir please
            Garena customer support has been notified about the posted complaint.
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              F
              ff gamer
              Jan 16, 2021
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              Address: Codashop

              Free fire Uid:[protected]
              Dear,
              Sir or madam I am 12 years old my guardian doesn't give me money for topup.plz sent in my account new one punch man m1887 permanent skin plz garena😭😭😭😭😭if you send I will be very thanks full from my heart I can't tell also how I will be happy if you can't send the skin plz send 2000 diamond I will complete the event by my it self plz...
              Garena customer support has been notified about the posted complaint.
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                K
                Krishna Thakre
                from Delhi, Delhi
                Jan 16, 2021
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                Address: Zinga bai takli nagpur maharastra

                My id got hacked and taken without my permission and hackers phone no. is +[protected]
                Garena customer support has been notified about the posted complaint.
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                  B
                  Bannaisgreat
                  from Jodhpur, Rajasthan
                  Jan 16, 2021
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                  Sir Mene top up keya lakin diamond nhi aye
                  Garena customer support has been notified about the posted complaint.
                  Your amount refund regards to the call [protected]
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                    A
                    adhisr123
                    from Kunnamangalam, Kerala
                    Jan 16, 2021
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                    Address: [email protected]

                    I done the topup in codashop but idont reseave diamond it as 100 diamond pls send it fastly
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                      S
                      spider god
                      from Erode, Tamil Nadu
                      Jan 16, 2021
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                      I topup today at 10: 30
                      Level up pass
                      I got diamond
                      But i don t got topup beaston please kindly help me sir
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                        N
                        Neelam Gowtham
                        from Delhi, Delhi
                        Jan 15, 2021
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                        Address: Kadapa district, yerraguntla mandalam y koduru village

                        Hello GARENA
                        Hello sir, my name is n.gowtham I have been playing free fire for last 12months. My free fire Nick name is Gowtham and is [protected]
                        Sir I can't acess my free fire account for some day unfortunately my account has been suspended unhecessarily
                        Sir I have never used any thire party app to hack free fire or to use advantages.
                        Sir kindly tell me why account was suspended please un suspended my free fire account, and please tell me from when will able to access my account
                        Regards
                        N.gowtham
                        Please please please please please please please please please please please please please please please please please please please please please please please please please please 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 my account recovery please garena na sir please please please
                        Garena customer support has been notified about the posted complaint.
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                          S
                          Siddesh Mangala
                          from Mumbai, Maharashtra
                          Jan 15, 2021
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                          Address: Argfdvuygdbjn

                          My I'd is hack
                          Garena customer support has been notified about the posted complaint.
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                            P
                            Pihu Ombhase
                            from Gaya, Bihar
                            Jan 14, 2021
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                            I paid for Airdrop
                            i paid money but didn't got diamonds
                            Garena customer support has been notified about the posted complaint.
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                              M
                              Muzumudu Sk
                              from Gaddi Annaram, Telangana
                              Jan 14, 2021
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                              [protected] this is my uid please don't do fraud I purchased 10 rupees special airdrop in that there was 100 diamond and 3 emote I am a new player I got that air drop please read it
                              Garena customer support has been notified about the posted complaint.
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                                N
                                Nimesh Dilshan
                                Jan 13, 2021
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                                Address: 22,1 st lane katubadda moratuwa

                                Hello sir or madam i have never cheated. i am palyin on gameloop emulator ..please reply me as soon as possible
                                Garena customer support has been notified about the posted complaint.
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                                  N
                                  NOOB PLAYZ
                                  from Noida, Uttar Pradesh
                                  Jan 13, 2021
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                                  Address: no 42 6th main banglore , karnataka ,

                                  I topped up 10 000 diamonds on pc but it didnot count but the money was taken i request them to send the diamonds on id - NOTRUSHIL.
                                  Garena customer support has been notified about the posted complaint.
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                                    A
                                    altafkh1234567
                                    from Ghumarwin, Himachal Pradesh
                                    Jan 12, 2021
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                                    Address: India

                                    ID:-[protected]
                                    ID UNBAND 👉👉 HELLO GARENA,

                                    MY ID HAS BEEN BAND, I HAVE USED THIRD PARTY APP, I WILL NEVER DO THIS AGAIN

                                    MY GAME UID IS -

                                    Character level-

                                    Free Fire Diamond-

                                    Free Fire coin-

                                    SIR PLEASE UNBAND MY ID

                                    THANK YOU GARENA,
                                    Garena customer support has been notified about the posted complaint.
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                                      T
                                      TG_AYAN
                                      Jan 10, 2021
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                                      Address: Thailand

                                      I want to tell you that my ping was not stable means if I played 10 games so there I won only two to three games and other I lose game due to high ping . So please Garena fix the problem .
                                      Garena customer support has been notified about the posted complaint.
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                                        K
                                        KBPS gaming
                                        Jan 10, 2021
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                                        Actually garena my friend sent a gift worth 3000 diamonds 2 characters and one bundle I'm not receive still plz solve now only
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