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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 592

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M
Maaz Faruk Kureshi
Jan 10, 2021
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Address: Maharashtra

I debited my money 180 rupees and the top up didn't came
Garena customer support has been notified about the posted complaint.
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    S
    Sodirul Sk
    Jan 10, 2021
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    Address: Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.400.00. Txn ID: FT2100923916193828. Avl Balance: Rs.5.00. Dial 400 or 8800688006 for any discrepancy.

    Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.400.00. Txn ID: FT[protected]. Avl Balance: Rs.5.00. Dial 400 or [protected] for any discrepancy.[protected]
    Garena customer support has been notified about the posted complaint.
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      M
      Muthu Manikandan
      Jan 8, 2021
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      Address: 112,tatabad 7th street ,gandhipuram,coimbatore,india

      Sorry for using hacks... From here onwards I respect all rules in Garena... I won't do this again... Kindly please give my ID back to me...Pls Garena
      Garena customer support has been notified about the posted complaint.
      Jan 08, 2021
      Updated by Muthu Manikandan
      Pls return My ID garena...
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        K
        Kávîñ Ñívák
        from Delhi, Delhi
        Jan 8, 2021
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        Weekly membership problem
        Hi dear garena
        My weekly membership automatically purchased and my 159 rupees is gone and my weekly membership not showing
        And I don't get my diamonds please help me garena
        Give my diamonds back garena
        Please solve this issue garena I am poor person garena please help me

        My game uid - [protected]
        Garena customer support has been notified about the posted complaint.
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          T
          Tamil Raj N
          from Changanacheri, Kerala
          Jan 8, 2021
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          Dear Garena,
          I could not connect any mode (Except CR) in FF. Kindly check and solve my problem.
          Regards,
          TAMILRAJN
          Garena customer support has been notified about the posted complaint.
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            A
            Aman Atneriya
            Jan 7, 2021
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            Address: Kalukheda

            I'd .[protected]
            Sir ji mara Account chalu karo do sir ji please help kar do mera Account[protected] please help kar do sir ji please help
            Garena customer support has been notified about the posted complaint.
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              S
              Shashi Kr Mahto
              from Delhi, Delhi
              Jan 7, 2021
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              Hi, My name is Shashi
              My ID is suspended without any reason please open my I'd please please please please
              Garena customer support has been notified about the posted complaint.
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                S
                Stylísh Prïyésh
                Jan 7, 2021
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                Address: khawa

                My 480 diamond cut was done .i used to leval up 190 rupees please halp me refund my diamond
                Garena customer support has been notified about the posted complaint.
                Jan 07, 2021
                Updated by Stylísh Prïyésh
                please refund my diamond

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                  K
                  Kannan13205U
                  Jan 6, 2021
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                  Idea billing top up give diamonde gave
                  Garena customer support has been notified about the posted complaint.
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                    I
                    Immanuvel Samraj.J
                    Jan 4, 2021
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                    I was top-up Rs.190 for level up pass.But, I does not get diamonds
                    Garena customer support has been notified about the posted complaint.
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                      J
                      Jayraj Mer
                      Jan 3, 2021
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                      Address: [email protected]

                      My account sir suspend please recover help many bahut bahut mahi Naat ki hi sir help UID[protected] game name
                      JAYRAJḞḞ₁₃ level65
                      Garena customer support has been notified about the posted complaint.
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                        J
                        jamon
                        from Powai, Maharashtra
                        Jan 2, 2021
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                        Address: abu dhabi

                        Dear sir pls stop or ban this game because so much childrens are dieing due to this
                        Garena customer support has been notified about the posted complaint.
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                          R
                          Raj Rath
                          Jan 1, 2021
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                          At 1:00am I did my update of nearly 680mb and after that when I opened the game only able to show garena logo and nothing else. So suggest me about what I will do further.
                          Garena customer support has been notified about the posted complaint.
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                            K
                            KISHA free fire lover
                            Dec 31, 2020
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                            Our guild([protected]) the account of our guild leader has been banned by Google. the leader id-[protected] please transfer the ownership of guild to player(id[protected]
                            Garena customer support has been notified about the posted complaint.
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                              M
                              Md Prince
                              Dec 31, 2020
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                              Address: JHARKHAND

                              My uid is unban give me plssss
                              Garena customer support has been notified about the posted complaint.
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                                S
                                Satyam tiwary
                                from Delhi, Delhi
                                Dec 31, 2020
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                                I had bought an I'd from you tube from
                                Kyt gaming after 15 days it was hacked and now it is online and named as subrato yt, but I want I'd back uid[protected]
                                Garena customer support has been notified about the posted complaint.
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                                  S
                                  Shashwat7272
                                  Dec 31, 2020
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                                  Hey there,
                                  I purchased a special airdrop of Rs.29 which contained things like 299 diamonds and skins of several guns.But I haven't received anything till now . I am also attaching the screenshot of the payment receipt . I want you to resolve my issues as soon as possible
                                  Regards.
                                  Garena customer support has been notified about the posted complaint.
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                                    R
                                    Rakash Jana
                                    from Powai, Maharashtra
                                    Dec 30, 2020
                                    Resolved
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                                    Resolved

                                    Hello Dear Garena
                                    My facbook Id is not OPen But I reacover My Facebook Id Bu My Free Fire ID Not Open Please Resolve this Problem .

                                    Profile - Bᴀᴄᴋ°Dɪɴᴇsʜ
                                    Player ID - [protected]
                                    Bᴀᴄᴋ°Dɪɴᴇsʜ Free fire Game's Level - 60
                                    My Free fire account Last Login Date - 28/12/2020
                                    Dec 30, 2020
                                    Complaint marked as Resolved 
                                    gmail id - [email protected] mob- 9938864440
                                    Garena customer support has been notified about the posted complaint.
                                    My id suspended for recover.my id help me garena
                                    My YouTube account:-TODAY GAMER
                                    MY UPI ID :[protected]
                                    MY GAME NAME :- ★ᴳᵒᵈ᭄GAMER࿐
                                    MY PHONE NO AND WHATAPP NO :-[protected] CALL ME SIR
                                    Hello garena unlog plz to report me my id recover help me to understand
                                    BENA HACK USE KIYE ID BAN KIYE AAP. LOG NE MAI NE TOPUP NHI KIYA TO AAP LOGE ID SUSPENDED KAR DIYE
                                    PLZ HELP ME SIR
                                    AGAR MERA KOI HALTI H TO AAP EK BAR OPEN KAR DIJIYE MUJHE ID AAPKO NHI DENA H TO BOL DIJIYE HUME V PTA H MY KARNA H SIR ID KE LIYE BAHUT ROYA PLZ HELP ME AAPKA PAIR PARAK RHA HU EK BAR HELP ME SIR AAPKO KUCH LENA H TO HUME BOL DIJIYE
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                                      D
                                      Dev Naila
                                      Dec 30, 2020
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                                      Address: [email protected]

                                      Please garena unban my id I have not hack or not done any but my id was ban i was playing free fire from 1 year n I have spend a lot money in free fire also please give my id back. UID:[protected]. User id: OP VED. PLEASE GARENA GIVE MY ID BACK. THANKS
                                      Garena customer support has been notified about the posted complaint.
                                      My account is hack
                                      https://www.facebook.com/arpanhansda336
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                                        B
                                        Bharat Darbar
                                        from Powai, Maharashtra
                                        Dec 30, 2020
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                                        Address: Kapadwanj
                                        Website: Free fire

                                        Sir Mane Mari id pachhi apido .Marathi bhul thai gayi.have hu free fire hack nai karu.sir plz Mari id pachhi apido .I love free fire.
                                        Garena customer support has been notified about the posted complaint.
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