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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 592

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R
Raj Rath
Jan 1, 2021
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At 1:00am I did my update of nearly 680mb and after that when I opened the game only able to show garena logo and nothing else. So suggest me about what I will do further.
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    K
    KISHA free fire lover
    Dec 31, 2020
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    Our guild([protected]) the account of our guild leader has been banned by Google. the leader id-[protected] please transfer the ownership of guild to player(id[protected]
    +1 photos
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      M
      Md Prince
      Dec 31, 2020
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      Address: JHARKHAND

      My uid is unban give me plssss
      Garena customer support has been notified about the posted complaint.
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        S
        Satyam tiwary
        from Delhi, Delhi
        Dec 31, 2020
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        I had bought an I'd from you tube from
        Kyt gaming after 15 days it was hacked and now it is online and named as subrato yt, but I want I'd back uid[protected]
        Garena customer support has been notified about the posted complaint.
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          S
          Shashwat7272
          Dec 31, 2020
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          Hey there,
          I purchased a special airdrop of Rs.29 which contained things like 299 diamonds and skins of several guns.But I haven't received anything till now . I am also attaching the screenshot of the payment receipt . I want you to resolve my issues as soon as possible
          Regards.
          +1 photos
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            R
            Rakash Jana
            from Powai, Maharashtra
            Dec 30, 2020
            Resolved
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            Resolved

            Hello Dear Garena
            My facbook Id is not OPen But I reacover My Facebook Id Bu My Free Fire ID Not Open Please Resolve this Problem .

            Profile - Bᴀᴄᴋ°Dɪɴᴇsʜ
            Player ID - [protected]
            Bᴀᴄᴋ°Dɪɴᴇsʜ Free fire Game's Level - 60
            My Free fire account Last Login Date - 28/12/2020
            +2 photos
            Dec 30, 2020
            Complaint marked as Resolved 
            gmail id - [email protected] mob- 9938864440
            Garena customer support has been notified about the posted complaint.
            View replies
            My id suspended for recover.my id help me garena
            My YouTube account:-TODAY GAMER
            MY UPI ID :[protected]
            MY GAME NAME :- ★ᴳᵒᵈ᭄GAMER࿐
            MY PHONE NO AND WHATAPP NO :-[protected] CALL ME SIR
            Hello garena unlog plz to report me my id recover help me to understand
            BENA HACK USE KIYE ID BAN KIYE AAP. LOG NE MAI NE TOPUP NHI KIYA TO AAP LOGE ID SUSPENDED KAR DIYE
            PLZ HELP ME SIR
            AGAR MERA KOI HALTI H TO AAP EK BAR OPEN KAR DIJIYE MUJHE ID AAPKO NHI DENA H TO BOL DIJIYE HUME V PTA H MY KARNA H SIR ID KE LIYE BAHUT ROYA PLZ HELP ME AAPKA PAIR PARAK RHA HU EK BAR HELP ME SIR AAPKO KUCH LENA H TO HUME BOL DIJIYE

            My Free Fire ID Not Open Why ? - Comment #3836873 - Image #0
            My Free Fire ID Not Open Why ? - Comment #3836873 - Image #1
            Reply
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              D
              Dev Naila
              Dec 30, 2020
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              Address: [email protected]

              Please garena unban my id I have not hack or not done any but my id was ban i was playing free fire from 1 year n I have spend a lot money in free fire also please give my id back. UID:[protected]. User id: OP VED. PLEASE GARENA GIVE MY ID BACK. THANKS
              Garena customer support has been notified about the posted complaint.
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              My account is hack
              Reply
              https://www.facebook.com/arpanhansda336
              Reply
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              5 found this helpful
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                B
                Bharat Darbar
                from Powai, Maharashtra
                Dec 30, 2020
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                Address: Kapadwanj
                Website: Free fire

                Sir Mane Mari id pachhi apido .Marathi bhul thai gayi.have hu free fire hack nai karu.sir plz Mari id pachhi apido .I love free fire.
                +1 photos
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                  B
                  burhanali1122
                  Dec 29, 2020
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                  Address: Rahim Yar Khan Pakistan

                  Sir i want to tell you that my account of free fire is suspended but i cannot use any type of hack and tool
                  +1 photos
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                    Y
                    Yogeshe CHOUDHARY
                    Dec 29, 2020
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                    Sir yogeshchoudhary google id per 3time 10rs airdrop pay kiya per mere account per diamond show nahi huwa
                    Garena customer support has been notified about the posted complaint.
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                      H
                      Hariesh Aaditya
                      Dec 29, 2020
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                      I made a payment of RS 159 for aweekly membership but the payment was successful but did not receive any membership.The upi reference id is[protected].My free fire account I'd is [protected]. Please take care of this problem and refund my money
                      Garena customer support has been notified about the posted complaint.
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                        S
                        sai_718
                        from Delhi, Delhi
                        Dec 28, 2020
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                        In winter calender event, day 12/29. The option to claim prize is to do 3kills but it is asking to 5kills.
                        +1 photos
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                          A
                          Anil Gavit
                          Dec 28, 2020
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                          Address: [email protected]

                          Hi., sir may garena free fire account has been suspended and i am am very sad to disijen the gem i used lulubox
                          My account is banned 24/12/2020. Please please sir 🙏 😢 😔
                          I am depending on you 100%tu unban my gem please sir kindly notice
                          My complain please sir 🙏
                          Garena customer support has been notified about the posted complaint.
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                            R
                            Ragh Sree
                            from Delhi, Delhi
                            Dec 24, 2020
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                            I did not get my diamond
                            Garena customer support has been notified about the posted complaint.
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                              M
                              Manik Vashistha
                              Dec 24, 2020
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                              Address: UP Hapur Kuchesar Road Chaupra
                              Website: refound my money now😔😔😔😔

                              I have top up 250 rupes with upi but we will not get 310 diamond upi website show 250 rupes top up sucessfull please refound my money my upi id is [protected]@paytm refound my money now 😔😔😔😔😔
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Dec 24, 2020
                              Updated by Manik Vashistha                               Refound my money on upi [protected]@paytm

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                                D
                                Dinesh Makdoliya
                                Dec 20, 2020
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                                Redeem code not claim
                                +1 photos
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                                  S
                                  Shubham@123@
                                  from Delhi, Delhi
                                  Dec 20, 2020
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                                  I transfer my guild ownership by mistake
                                  Guild id [protected]
                                  My I'd [protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    V
                                    Vishnu Dalvi
                                    from Delhi, Delhi
                                    Dec 20, 2020
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                                    I am trying so much but I cant do top up pls can you tell me what can I do or I will give you money pls sen me diomand on my id pls give me paytm number I will send money and give me diomand I want to topup 1000 diomand pls my id Ninja400444n pls
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                                      T
                                      The JAi
                                      from Delhi, Delhi
                                      Dec 19, 2020
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                                      Address: V.p.o.Latala, district ludhiana

                                      Dear free fire team, today I was purchages 100 diamond @80 rupe but diamond not received my account, please resolve this issue ASAP. My free fire I'd below and also payment detail

                                      Free fire I'd[protected]
                                      Garena customer support has been notified about the posted complaint.
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                                        P
                                        Prashant amzare
                                        Dec 18, 2020
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                                        Address: Antora

                                        Dear,
                                        Gerana,
                                        I had buy 300 diamonds some days ago.but now these 300 diamonds gone from my account automatically .i don't know how?
                                        So only you can help me. Please give me my diamonds.
                                        Garena customer support has been notified about the posted complaint.
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