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Updated: Aug 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 593

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R
Ramjan Hossain
Dec 1, 2020
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I have done the topup but and money been deducted from my account but I didn't receive the diamond yet
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    S
    Sudha Nallasami
    Nov 30, 2020
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    I spent 500 rupees for getting the swordsmen gloo wall skin and i dont know what happened i didnt get the topup reward
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      A
      Arbaaz Bilal
      Nov 29, 2020
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      Address: India
      Website: India

      My account has got restriction due to negative diamonds i am really sorry please remove restrictions on my account id[protected] for god sake please forgiveme
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      Sir please remove ristrictions on[protected]
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        E
        Evilmaster
        Nov 28, 2020
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        Address: [email protected]

        Am. Not hacker and am not using any script in free fire .. then why do you . restriction to my id please sir .. i what that id .. please 🥺 am no rich am just poor family please .give my id without restriction
        Garena customer support has been notified about the posted complaint.
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          H
          Harpal Singh Jadeja
          from Powai, Maharashtra
          Nov 28, 2020
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          Hello there I am Harpal Singh Jadeja
          I recently join this game
          I have buyed a account from a player he is seller I don't know who was he I have paid all the money to him regarding account buying
          Later he just refund all the top up and all that from his Google Play
          Please help me to solve the problem
          +1 photos
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            B
            Branded kushwaha
            from Powai, Maharashtra
            Nov 28, 2020
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            I have purchased level up pass using gpay as payment option and money was deducted and level up pass was not received in my account my uid is [protected]

            For further response contact at [protected]@gmail.com
            Garena customer support has been notified about the posted complaint.
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              M
              Md Mamnoon Ahamad
              Nov 27, 2020
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              I spend rs599 for monthly subscription for my free fire account UID-[protected] by my friend bank transaction show successfully but I didn't get my monthly subscription
              Garena customer support has been notified about the posted complaint.
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                A
                Astitav
                from Powai, Maharashtra
                Nov 27, 2020
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                Ap top kar ka hi kyu saman milta ha FREE FIRE ma some children are playing FREE FIRE but can not top up jabhi mucha koi mila ha game wo Alok hi mgat ha tab mucha bahut bura lagta ha
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                  Ã
                  Ãløñe Sãrîf Bøy Ãrbîñd
                  from Powai, Maharashtra
                  Nov 26, 2020
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                  Address: Bihar

                  Sir my ui -[protected] some month ego, I pey 30 ruppes for spical airdrop
                  My pement is successful but I hadn't recived 299 dimond and gun skin, plzz and my money is not back in my account .so plzz return my ruppes or dimond
                  Garena customer support has been notified about the posted complaint.
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                    K
                    Karan Thãķûř Ãjăý
                    Nov 26, 2020
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                    Address: India- himachal pradesh_ kullu _ Anni _ Nither_katahar

                    Hlo garena.
                    I am free fire player.some free months I am not receiving my 29 rupees special airdrop. Plz give me 29 rupees airdrop. My free fire name is Ӄᴀʀᴀɴ₸ʜᴀᴋᴜʀ࿐ and uid is[protected].plz give me 29 rupees airdrop today because Today is very special for me because today is my birthday.. plz give me❤️🎉😭🎉🙏🙏🙏🙏🙏🙏🙏
                    Garena customer support has been notified about the posted complaint.
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                      H
                      hehe boye
                      from Powai, Maharashtra
                      Nov 25, 2020
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                      I never found a single gloo wallin kalahari map . gareena is really gareeb at giving loot.i never felt satisfied with the loot . not enough gloo or enough smg ammo or any other reason like whole pochinokhas not even a single sniper. M82b sniper is never found if found then with low ammo. so poor garenna that's why pubg is better at giving loot atleast people get loot and feel satisfied.hun
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                        T
                        TANNU CHAUHAN
                        Nov 25, 2020
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                        Address: [email protected]

                        I tried to buy special drop... So I started payment ... Payment was done... Money was deduced... But it showed payment error... I tried 3 times... N all 3 times money was deduced... But it yet showed ntg... They r just taking money from me... Iim at a loss
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                          P
                          Paxson Tony
                          Nov 24, 2020
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                          I purchased 29 rs in ff for a emote and a 100 diamonds in ff i didnt get that in my uid plz send i again my UID is[protected]
                          Garena customer support has been notified about the posted complaint.
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                            M
                            Muhammed Nihal Nichu
                            Nov 24, 2020
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                            Pls send diamond to my other account from [protected] this account to [protected] this account for 400 diamonds ok
                            Garena customer support has been notified about the posted complaint.
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                              R
                              Rahul Gowd
                              Nov 23, 2020
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                              Address: Puttaparti

                              My account has facing negative dimonds problem
                              Please solve negative dimonds problem
                              Garena customer support has been notified about the posted complaint.
                              Nov 23, 2020
                              Updated by Rahul Gowd                               Please resolve negative dimonds in my ff account
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                              My freefire facbook account id is not supported in game some another id is suddenly created in the game so i cant play my orignal id game. so please its request to you for check my id in the game...
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                                S
                                Sarah sharma
                                Nov 23, 2020
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                                Address: Singapore
                                Website: consumercomplaints.in

                                I have purchased in free fire but its not getting diamond I can't understand what is the problem Please help I have spends all my pocket money My ID -I have purchased in free fire but its not getting diamond I can't understand what is the problem ID-[protected]
                                Garena customer support has been notified about the posted complaint.
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                                  R
                                  Rita Gedia
                                  Nov 23, 2020
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                                  Garena free fire In my account there is a problem it's showing ur I'd is suspended due to some abnormal activities plzzz garena i beg u to unsuspend my account I promise u it won't happen again if it happens by chance u can banned my account permanently plzzzz unsuspend my account plzzzz
                                  Garena customer support has been notified about the posted complaint.
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                                  My id is...
                                  [protected]
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                                    M
                                    Mr Mad Tech
                                    Nov 22, 2020
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                                    Smoke grenade are of no use in cs or csr...u should add a landmine or bonfire instead
                                    Garena customer support has been notified about the posted complaint.
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                                      K
                                      Koushik2234
                                      Nov 22, 2020
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                                      Address: Ghorapir truck stand, sunny park, malda, 732101

                                      Dear Garena. .
                                      I have spend 190 indian ruppe for level up pass 800 diamonds. Eventually it deduct my money and dont provide the level up pass.
                                      My id[protected]
                                      Its humble request to you to solve my concern. .
                                      Thank you.
                                      Garena customer support has been notified about the posted complaint.
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                                      Please resolve my issue as soon as possible.
                                      Either resolve my issue or refund my cost. .

                                      I have not received level up pass - Comment #3766181 - Image #0
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                                      Please, resolve my issue as soon a possible. .

                                      I have not received level up pass - Comment #3766182 - Image #0
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                                        S
                                        Surya Valvi
                                        from Powai, Maharashtra
                                        Nov 20, 2020
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                                        Address: Singapure

                                        [protected] this I'd will be used some nonsence words
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