Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 595

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sashi sashi
Nov 11, 2020
Report
Copy

I am top up in garena top up center but not unlock top up charecter my id is. [protected]
+1 photos
Garena customer support has been notified about the posted complaint.
Nov 11, 2020
Updated by sashi sashi Topup diamonds in garena top up center but not Clim the top up event pet my id is [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Danger Gaming
    Nov 10, 2020
    Report
    Copy

    Why the main entrance and badge board has been black
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ansh Jaat
      Nov 9, 2020
      Report
      Copy

      Address: Ajmer Rajasthan

      Not received diamond
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ansh Jaat
        Nov 9, 2020
        Report
        Copy

        Address: S/O: Late. Soraj Jat, , , , matth mohalla, Chapaneri

        Top up not received diamond
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ab. Funny
          Nov 9, 2020
          Report
          Copy

          Garena is a looter .. i open approx 50+ crates at a same time but not get any permanent skin. In other country there is no loadout things in spin, they get the gun skin in weapon royale within two to three spin. Only in India server, he loot us. Looter, looter... You need to set up a server in India. You can't control hacker. You bring new gun for loot us. You will bring gun skin of new gun to loot. You need to shame.
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mehanthben
            Nov 9, 2020
            Report
            Copy

            Address: 6/1065, BHAGYANAGAR Guntakal, Spg church

            Dear garena free fire,
            My id was suspended so, plz recover my id mehanthben plz

            Thank u
            Garena
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Babu sarker
              Nov 8, 2020
              Report
              Copy

              Please Bangladesh server free fire please
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KBGArmy
                Nov 8, 2020
                Report
                Copy

                Address: Unnao
                Website: Garena

                I had not recive the diamonds pack of 160 rs of 520 diamonds pack but i didn't tecieve the diamonds.My uid - [protected]
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arpan5001
                  Nov 7, 2020
                  Report
                  Copy

                  Address: Putsuri, monteswar, purbo bhordhman, pin- 713145, West Bengal.

                  Hi Garana, my I'd is suspended without any reason, I'm not use any thard party' application or no use any hack. please Unban my I'd. My I'd:- [protected] . Please Garana back my account, money invested this account, this is my favourite I'd . Please Garana back my account . Please check it once more check it. My talk is true. I'm really appreciate you. Thank you.
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manish5567
                    Nov 5, 2020
                    Report
                    Copy

                    Address: Damra, assam

                    Dear garena please try to solve this problem, he was still using my id [protected], he ask me otp to send, that he will gift a diamond to me. And it's my mistake that I had give my otp and by this reason I still not get to use my my id and still it show my face is block, but he still using my id... Please try to solve to me, give back to me my id, please garena.
                    +1 photos
                    Garena customer support has been notified about the posted complaint.
                    Nov 05, 2020
                    Updated by Manish5567                     [protected] from this number he ask me to send my otp, that he will recharge diamond...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ars5809j
                      Nov 5, 2020
                      Report
                      Copy

                      In My ID (ars5809j)show negative amount of diamond 1800.unable to play game. Resolve it. Fault of garena free fire resolve it.
                      Garena customer support has been notified about the posted complaint.
                      View replies
                      As soon as possible Do right now.
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arpit Garkoti
                        Nov 4, 2020
                        Report
                        Copy

                        Address: Singapore

                        I don't want thet magic cube bundles which I purchased plss let me get back my magic cubes...

                        My uid is [protected]
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ars5809j
                          Nov 3, 2020
                          Report
                          Copy

                          Sam hacker open my eyes and then topup then refund it of 1800diamonds I am not responsible for this my ID name is (ars5809j)I unable to use free fire!
                          Garena customer support has been notified about the posted complaint.
                          Nov 03, 2020
                          Updated by ars5809j                           some hacker hack my ID then the top up of 1800diamond and refund it.I am not responsible for this I am unable to play with my ID please support and some hacker gift some expensive items on his ID
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Ueg Speed
                            Nov 3, 2020
                            Report
                            Copy

                            Address: Free fire

                            In my id I have zombie samurai for tht dress i spent 1 k diamond and I have many elite passes I have spent more then 30 k but ur garena is hackers hacked my id
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tharun Gaming
                              Nov 2, 2020
                              Report
                              Copy

                              Address: S.R.A Takies,Gudur

                              Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, My id=[protected]
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tharun Gaming
                                Nov 2, 2020
                                Report
                                Copy

                                Address: S.R.A Takies,Gudur
                                Website: Garena/Free fire

                                Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id...My id=[protected]
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nikhil2421
                                  Nov 2, 2020
                                  Report
                                  Copy

                                  Address: Vpo darati teh. Palampur disst. Kangra

                                  My account just removed by someone .
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Marggaret Masain
                                    Nov 1, 2020
                                    Report
                                    Copy

                                    Dear Garena,
                                    My badge for last season disappeared from my profile after the new season(ultrasonic rave) came out last night. So, can you kindly fix this problem for me.
                                    Profile: TW~•Great•~
                                    ID: [protected]

                                    Hope you will fix it soon.
                                    Thank you so much
                                    +1 photos
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Raja dhanush
                                      Oct 30, 2020
                                      Report
                                      Copy

                                      Address: Chennai Tamil nadu

                                      Dear free fire
                                      I would like to inform my I'd taken by another user please get back to me my I'd
                                      Find my I'd :[protected]
                                      +1 photos
                                      Garena customer support has been notified about the posted complaint.
                                      Oct 30, 2020
                                      Updated by Raja dhanush                                       Please get back my I'd

                                      Oct 30, 2020
                                      Updated by Raja dhanush                                       Kindly get back my id

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mugu Crasher
                                        Oct 30, 2020
                                        Report
                                        Copy

                                        Address: bomanayakampalayam, 199A/chinappa nagar

                                        Sorry for hacking, its was not do by me it was an accident an enemy of me hacked my mobile, i miss my id pls give backmy id pls...
                                        Garena customer support has been notified about the posted complaint.
                                        Oct 30, 2020
                                        Updated by Mugu Crasher                                         register id was [protected]
                                        password:-password:[protected]@@
                                        View replies
                                        My dear sir... Iam facing problem's to this account id [protected] this account person using vry bad words sir... This account person made me Irrtive.., nd this account maybe hacking... Plz take action on this account quickly nd immediately..., ..., .. Iam kindly requesting you sir... Faithful yours free fire lover...

                                        Suspended id - Comment #3756859 - Image #0
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          2.7
                                          (2505)
                                          Dream11 Fantasy
                                          2.4
                                          (2771)
                                          Ace2Three
                                          2.4
                                          (289)