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Updated: Mar 2, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 595

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B
Branded kushwaha
from Powai, Maharashtra
Nov 28, 2020
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I have purchased level up pass using gpay as payment option and money was deducted and level up pass was not received in my account my uid is [protected]

For further response contact at [protected]@gmail.com
Garena customer support has been notified about the posted complaint.
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    M
    Md Mamnoon Ahamad
    Nov 27, 2020
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    I spend rs599 for monthly subscription for my free fire account UID-[protected] by my friend bank transaction show successfully but I didn't get my monthly subscription
    Garena customer support has been notified about the posted complaint.
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      A
      Astitav
      from Powai, Maharashtra
      Nov 27, 2020
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      Ap top kar ka hi kyu saman milta ha FREE FIRE ma some children are playing FREE FIRE but can not top up jabhi mucha koi mila ha game wo Alok hi mgat ha tab mucha bahut bura lagta ha
      Garena customer support has been notified about the posted complaint.
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        Ã
        Ãløñe Sãrîf Bøy Ãrbîñd
        from Powai, Maharashtra
        Nov 26, 2020
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        Address: Bihar

        Sir my ui -[protected] some month ego, I pey 30 ruppes for spical airdrop
        My pement is successful but I hadn't recived 299 dimond and gun skin, plzz and my money is not back in my account .so plzz return my ruppes or dimond
        Garena customer support has been notified about the posted complaint.
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          K
          Karan Thãķûř Ãjăý
          Nov 26, 2020
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          Address: India- himachal pradesh_ kullu _ Anni _ Nither_katahar

          Hlo garena.
          I am free fire player.some free months I am not receiving my 29 rupees special airdrop. Plz give me 29 rupees airdrop. My free fire name is Ӄᴀʀᴀɴ₸ʜᴀᴋᴜʀ࿐ and uid is[protected].plz give me 29 rupees airdrop today because Today is very special for me because today is my birthday.. plz give me❤️🎉😭🎉🙏🙏🙏🙏🙏🙏🙏
          Garena customer support has been notified about the posted complaint.
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            H
            hehe boye
            from Powai, Maharashtra
            Nov 25, 2020
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            I never found a single gloo wallin kalahari map . gareena is really gareeb at giving loot.i never felt satisfied with the loot . not enough gloo or enough smg ammo or any other reason like whole pochinokhas not even a single sniper. M82b sniper is never found if found then with low ammo. so poor garenna that's why pubg is better at giving loot atleast people get loot and feel satisfied.hun
            Garena customer support has been notified about the posted complaint.
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              T
              TANNU CHAUHAN
              Nov 25, 2020
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              Address: [email protected]

              I tried to buy special drop... So I started payment ... Payment was done... Money was deduced... But it showed payment error... I tried 3 times... N all 3 times money was deduced... But it yet showed ntg... They r just taking money from me... Iim at a loss
              Garena customer support has been notified about the posted complaint.
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                P
                Paxson Tony
                Nov 24, 2020
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                I purchased 29 rs in ff for a emote and a 100 diamonds in ff i didnt get that in my uid plz send i again my UID is[protected]
                Garena customer support has been notified about the posted complaint.
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                  M
                  Muhammed Nihal Nichu
                  Nov 24, 2020
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                  Pls send diamond to my other account from [protected] this account to [protected] this account for 400 diamonds ok
                  Garena customer support has been notified about the posted complaint.
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                    R
                    Rahul Gowd
                    Nov 23, 2020
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                    Address: Puttaparti

                    My account has facing negative dimonds problem
                    Please solve negative dimonds problem
                    Garena customer support has been notified about the posted complaint.
                    Nov 23, 2020
                    Updated by Rahul Gowd                     Please resolve negative dimonds in my ff account
                    View replies
                    My freefire facbook account id is not supported in game some another id is suddenly created in the game so i cant play my orignal id game. so please its request to you for check my id in the game...
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                      S
                      Sarah sharma
                      Nov 23, 2020
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                      Address: Singapore
                      Website: consumercomplaints.in

                      I have purchased in free fire but its not getting diamond I can't understand what is the problem Please help I have spends all my pocket money My ID -I have purchased in free fire but its not getting diamond I can't understand what is the problem ID-[protected]
                      Garena customer support has been notified about the posted complaint.
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                        R
                        Rita Gedia
                        Nov 23, 2020
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                        Garena free fire In my account there is a problem it's showing ur I'd is suspended due to some abnormal activities plzzz garena i beg u to unsuspend my account I promise u it won't happen again if it happens by chance u can banned my account permanently plzzzz unsuspend my account plzzzz
                        Garena customer support has been notified about the posted complaint.
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                        My id is...
                        [protected]
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                          M
                          Mr Mad Tech
                          Nov 22, 2020
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                          Smoke grenade are of no use in cs or csr...u should add a landmine or bonfire instead
                          Garena customer support has been notified about the posted complaint.
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                            K
                            Koushik2234
                            Nov 22, 2020
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                            Address: Ghorapir truck stand, sunny park, malda, 732101

                            Dear Garena. .
                            I have spend 190 indian ruppe for level up pass 800 diamonds. Eventually it deduct my money and dont provide the level up pass.
                            My id[protected]
                            Its humble request to you to solve my concern. .
                            Thank you.
                            Garena customer support has been notified about the posted complaint.
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                            Please resolve my issue as soon as possible.
                            Either resolve my issue or refund my cost. .
                            Reply
                            Please, resolve my issue as soon a possible. .
                            Reply
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                              S
                              Surya Valvi
                              from Powai, Maharashtra
                              Nov 20, 2020
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                              Address: Singapure

                              [protected] this I'd will be used some nonsence words
                              Garena customer support has been notified about the posted complaint.
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                                D
                                Dj Sanjeev Khatana Bharana Se
                                Nov 20, 2020
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                                Address: Modianagar

                                I purchase a 5600 thousand diamonds rs 4000 but not a recieve a diamonds in my id plzz send me garena freefire plzzz i help plzz send me 5600 diamonds garena

                                Uid :[protected]
                                Garena customer support has been notified about the posted complaint.
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                                  D
                                  Dj Sanjeev Khatana Bharana Se
                                  Nov 20, 2020
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                                  Address: Modingar india

                                  Garena my id was hack a another person plzz help me garena and send me id plzz my id was hack without asking me plzz help garena

                                  Uid :- [protected]
                                  Garena customer support has been notified about the posted complaint.
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                                    S
                                    Salman Safeer
                                    Nov 20, 2020
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                                    I have been top up I first top up for 800 ruppess and I don't diamond then I top up for 250 ruppess then I got diamonds and I again top up for 80 then also I don't get diamond
                                    Garena customer support has been notified about the posted complaint.
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                                      P
                                      Poongodi Poongodi
                                      Nov 20, 2020
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                                      I have 227 diamond but I restart game I only have 27 diamond I want my 200 diamonds
                                      Garena customer support has been notified about the posted complaint.
                                      Nov 20, 2020
                                      Updated by Poongodi Poongodi                                       Diamond lost
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                                        R
                                        Rocky Lokesh
                                        Nov 19, 2020
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                                        I have done my online transaction for diamonds to garena free fire but diamonds are not added to my account and money also not added to my account my free fire uid[protected] please refund my money
                                        Garena customer support has been notified about the posted complaint.
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