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V
Vani K N
Dec 10, 2020
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Dear Sir,

With reference to the above subject, There is an unauthorized Transaction made in my sisters account also to inform you that without asking the OTP how the Amount is debited from my sisters account. This is purely the security problem and i am not responsible for this and i am putting blame on Google py and phone pe people only and also it is Debiting from account from 1st November to till[protected] and i lost nearly Rs. 17, 738.00/-.

Who is responsible for this why without asking OTP it is getting debited from My account & i am not getting any sms regarding the debit amount also, Kindly refund all the Debited Amount to my account as early as possible otherwise i will go to consumer court for the same.

I Want My money back which is debited from my account from the past 25 days.

The Transaction which done unauthorized in my account is as follows:-

Date Transaction No. Transaction Amount
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 9.00
[protected] UPI/DR/[protected]/Google pay/UTIB/goog [protected] 9.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 190.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 190.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 400.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 400.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 800.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 250.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 400.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 2, 400.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
Total An Authorized Debit from My account is 17, 738.00

My Registered Mobile No. is [protected] i will use this no. only for Google pay and phone pay app. for any other information you need to contact me on [protected] and my email id is [protected]@gmail.com

Please find the attached Bank statement for your reference.

Waiting for your positive reply from your end. I want your quick response for my complaint, if I am not getting any reply from you by the end of the day I am going to register a complaint in Consumer Court & Cyber crime. I Want a positive reply from you end.

Awaiting for your response.

Regards

Vani (On behalf of my Sister Mangala
[protected] / My Registered Mobile No. is [protected]
Garena customer support has been notified about the posted complaint.
Dec 10, 2020
Updated by Vani K N
Unauthorised Google garena fraud transaction on my Sisters Google pay, they made multiple transaction on my Sisters account

Dear Sir,

With reference to the above subject, There is an unauthorized Transaction made in my sisters account also to inform you that without asking the OTP how the Amount is debited from my sisters account.  This is purely the security problem and i am not responsible for this and i am putting blame on Google py and phone pe people only and also it is Debiting from account from 1st November to till[protected] and i lost nearly Rs. 17, 738.00/-.  

Who is responsible for this why without asking OTP it is getting debited from My account & i am not getting any sms regarding the debit amount also, Kindly refund all the Debited Amount to my account as early as possible otherwise i will go to consumer court for the same.  

I Want My money back which is debited from my account from the past 25 days.

The Transaction which done unauthorized in my account is as follows:-

Date                   Transaction No.                                                                                        Transaction Amount 
[protected]       UPI/DR/[protected]/Google Pay/UTIB/goog [protected]                            9.00 
[protected]       UPI/DR/[protected]/Google pay/UTIB/goog [protected]                        9.00 
[protected]       UPI/DR/[protected]/Google Pay/UTIB/goog [protected]                             190.00 
[protected]       UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  190.00 
[protected]       UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  80.00 
[protected]       UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  80.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  80.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  250.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  250.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  250.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  250.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  400.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  400.00 
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected]  250.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  800.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  250.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  400.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  2, 400.00 
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected]  1, 600.00 
Total An Authorized Debit from My account is   17, 738.00 

My Registered Mobile No. is [protected]  i will use this no. only for Google pay and phone pay app.  for any other information you need to contact me on [protected] and my email id is [protected]@gmail.com

Please find the attached Bank statement for your reference.

Waiting for your positive reply from your end.  I want your quick response for my complaint, if I am not getting any reply from you by the end of the day I am going to register a complaint in Consumer Court & Cyber crime.  I Want a positive reply from you end.

Awaiting for your response.

Regards

Vani (On behalf of my Sister Mangala
[protected] / My Registered Mobile No. is [protected]
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    S
    Santosh Bathina
    Dec 8, 2020
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    Address: Andrapradesh

    I buyed air drop 2 times please give my money
    Garena customer support has been notified about the posted complaint.
    Dec 08, 2020
    Updated by Santosh Bathina
    Pls give my money
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      Alan Alan
      Dec 8, 2020
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      Air drop psrchsded unsessfull
      Garena customer support has been notified about the posted complaint.
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        C
        crazy_ gamming
        from Powai, Maharashtra
        Dec 6, 2020
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        Address: Freefire diamonds .in

        I had paid money in freefire diamonds.in website for ₹80, I didn't receive not even one diamond but money is debited . So kindly send me diamonds UID:[protected]. My humble request is to take action on this matter . Plz do send me diamonds ...
        Garena customer support has been notified about the posted complaint.
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          S
          Starvs
          Dec 6, 2020
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          Payment issue in Free Fire Special airdrop

          Address: Garena Free Fire
          Website: Garena Free Fire.com

          Today morning in my free fire I'd I put a special airdrop for RS 29. 1st time the money is taken for garena Free Fire but my diamonds and bundle is not received in my free fire I'd. Then same airdrop I put again and only received my diamonds and bundle. So for my 1st time I want to receive my diamonds and any other bundle for my free fire I'd. My free fire I'd is[protected]....
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          S
          Sibinang Basumatary
          Dec 5, 2020
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          Sir. now I ask to another question. Before come to airdrop in my account and I redeem this.money successful but not get it
          Garena customer support has been notified about the posted complaint.
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            S
            Sibinang Basumatary
            Dec 5, 2020
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            Respect to sir. Why airdrop not coming to my account
            Garena customer support has been notified about the posted complaint.
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              S
              Sibinang Basumatary
              Dec 5, 2020
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              Address: India

              Why airdrop is not come to my account
              Garena customer support has been notified about the posted complaint.
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                V
                vijay999o
                Dec 5, 2020
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                Address: [email protected]

                Good Evening respected sir .I am regular player on free fire i want to request of 2000 diamond and 1 m1887 rapper skin.I request you pls give me some diamond for giveway dj alok character to all children in my you tube channel. This helps in increase suscribers in my you tube channel and free fire become more popular among all the indians and they more attract towards free fire and they become more popular. i will spread more information toward people among free fire. Pls read my request. MY UID IS[protected] I will hope you will understand and reply me quickly as possible. Thanking You Yours Sincerly Vijay India
                Garena customer support has been notified about the posted complaint.
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                  Shourya5636
                  Dec 5, 2020
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                  Address: South delhi, badarpur

                  Dear,
                  Garena free fire,

                  I had payment of valid offer. But my balance is deducted but offer is not activated, So can you halp me.. This metter regarding. I had spend 70 Rupes right now.
                  Garena customer support has been notified about the posted complaint.
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                    Y
                    Yash R. Jaiswal
                    Dec 5, 2020
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                    I purchase a discount top-up of 20 rupees, and when I did not get the diamond then I requested refund and I got the refund but my account is showing minus diamond of 598 .
                    Garena customer support has been notified about the posted complaint.
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                      Ŕãhùľ Kùśhwåh
                      from Powai, Maharashtra
                      Dec 5, 2020
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                      Address: Bhopal Madhya pardesh

                      My id- [protected]
                      Garena - I have done topup the money has been deducted from my account but I didn't receive the diamond
                      Garena customer support has been notified about the posted complaint.
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                        S
                        sy994104
                        from Powai, Maharashtra
                        Dec 3, 2020
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                        Payment deducted
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                          Jezwin Jez
                          Dec 2, 2020
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                          Address: Asha vilasam mylamoodu mylamoodu Po

                          Sir/ Madam

                          My name is Aswan S . And I am Free Fire Game user
                          My I'd Is [protected] ( Mr Rare )
                          1/12/2020. I got an Airdrop Rs 90 .300 Diamond
                          2/12/2020 I pay 90 From My Google Pay account. 2 times I lost my
                          Rs 180 Ruppers from my bank account .I didn't Got Diamond But the payment was successful . i am requesting my money back please Refund my money RS 180 .

                          Mail. [protected]@gmail.com
                          Phone [protected]

                          Yours Faithfully
                          Aswan S
                          Garena customer support has been notified about the posted complaint.
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                            A
                            abhi@#$41440
                            from Powai, Maharashtra
                            Dec 2, 2020
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                            I have 2000 diamonds and someone hacked it so my earnest request to you is only please give me diamond 2000 I have lost my money for buying diamonds please give me diamond
                            Garena customer support has been notified about the posted complaint.
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                              Ramjan Hossain
                              Dec 1, 2020
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                              I have done the topup but and money been deducted from my account but I didn't receive the diamond yet
                              Garena customer support has been notified about the posted complaint.
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                                Sudha Nallasami
                                Nov 30, 2020
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                                I spent 500 rupees for getting the swordsmen gloo wall skin and i dont know what happened i didnt get the topup reward
                                Garena customer support has been notified about the posted complaint.
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                                  Arbaaz Bilal
                                  Nov 29, 2020
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                                  Address: India
                                  Website: India

                                  My account has got restriction due to negative diamonds i am really sorry please remove restrictions on my account id[protected] for god sake please forgiveme
                                  Garena customer support has been notified about the posted complaint.
                                  Sir please remove ristrictions on[protected]
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                                    E
                                    Evilmaster
                                    Nov 28, 2020
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                                    Address: [email protected]

                                    Am. Not hacker and am not using any script in free fire .. then why do you . restriction to my id please sir .. i what that id .. please 🥺 am no rich am just poor family please .give my id without restriction
                                    Garena customer support has been notified about the posted complaint.
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                                      H
                                      Harpal Singh Jadeja
                                      from Powai, Maharashtra
                                      Nov 28, 2020
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                                      Hello there I am Harpal Singh Jadeja
                                      I recently join this game
                                      I have buyed a account from a player he is seller I don't know who was he I have paid all the money to him regarding account buying
                                      Later he just refund all the top up and all that from his Google Play
                                      Please help me to solve the problem
                                      Garena customer support has been notified about the posted complaint.
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