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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 594

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S
Sibinang Basumatary
Dec 5, 2020
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Respect to sir. Why airdrop not coming to my account
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    S
    Sibinang Basumatary
    Dec 5, 2020
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    Address: India

    Why airdrop is not come to my account
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      V
      vijay999o
      Dec 5, 2020
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      Address: [email protected]

      Good Evening respected sir .I am regular player on free fire i want to request of 2000 diamond and 1 m1887 rapper skin.I request you pls give me some diamond for giveway dj alok character to all children in my you tube channel. This helps in increase suscribers in my you tube channel and free fire become more popular among all the indians and they more attract towards free fire and they become more popular. i will spread more information toward people among free fire. Pls read my request. MY UID IS[protected] I will hope you will understand and reply me quickly as possible. Thanking You Yours Sincerly Vijay India
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        S
        Shourya5636
        Dec 5, 2020
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        Address: South delhi, badarpur

        Dear,
        Garena free fire,

        I had payment of valid offer. But my balance is deducted but offer is not activated, So can you halp me.. This metter regarding. I had spend 70 Rupes right now.
        +1 photos
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          Y
          Yash R. Jaiswal
          Dec 5, 2020
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          I purchase a discount top-up of 20 rupees, and when I did not get the diamond then I requested refund and I got the refund but my account is showing minus diamond of 598 .
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            Ŕ
            Ŕãhùľ Kùśhwåh
            from Powai, Maharashtra
            Dec 5, 2020
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            Address: Bhopal Madhya pardesh

            My id- [protected]
            Garena - I have done topup the money has been deducted from my account but I didn't receive the diamond
            Garena customer support has been notified about the posted complaint.
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              S
              sy994104
              from Powai, Maharashtra
              Dec 3, 2020
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              Payment deducted
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                J
                Jezwin Jez
                Dec 2, 2020
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                Address: Asha vilasam mylamoodu mylamoodu Po

                Sir/ Madam

                My name is Aswan S . And I am Free Fire Game user
                My I'd Is [protected] ( Mr Rare )
                1/12/2020. I got an Airdrop Rs 90 .300 Diamond
                2/12/2020 I pay 90 From My Google Pay account. 2 times I lost my
                Rs 180 Ruppers from my bank account .I didn't Got Diamond But the payment was successful . i am requesting my money back please Refund my money RS 180 .

                Mail. [protected]@gmail.com
                Phone [protected]

                Yours Faithfully
                Aswan S
                +4 photos
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                  A
                  abhi@#$41440
                  from Powai, Maharashtra
                  Dec 2, 2020
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                  I have 2000 diamonds and someone hacked it so my earnest request to you is only please give me diamond 2000 I have lost my money for buying diamonds please give me diamond
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                    R
                    Ramjan Hossain
                    Dec 1, 2020
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                    I have done the topup but and money been deducted from my account but I didn't receive the diamond yet
                    +1 photos
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                      S
                      Sudha Nallasami
                      Nov 30, 2020
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                      I spent 500 rupees for getting the swordsmen gloo wall skin and i dont know what happened i didnt get the topup reward
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                        A
                        Arbaaz Bilal
                        Nov 29, 2020
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                        Address: India
                        Website: India

                        My account has got restriction due to negative diamonds i am really sorry please remove restrictions on my account id[protected] for god sake please forgiveme
                        Garena customer support has been notified about the posted complaint.
                        Sir please remove ristrictions on[protected]
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                          E
                          Evilmaster
                          Nov 28, 2020
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                          Address: [email protected]

                          Am. Not hacker and am not using any script in free fire .. then why do you . restriction to my id please sir .. i what that id .. please 🥺 am no rich am just poor family please .give my id without restriction
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                            H
                            Harpal Singh Jadeja
                            from Powai, Maharashtra
                            Nov 28, 2020
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                            Hello there I am Harpal Singh Jadeja
                            I recently join this game
                            I have buyed a account from a player he is seller I don't know who was he I have paid all the money to him regarding account buying
                            Later he just refund all the top up and all that from his Google Play
                            Please help me to solve the problem
                            +1 photos
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                              B
                              Branded kushwaha
                              from Powai, Maharashtra
                              Nov 28, 2020
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                              I have purchased level up pass using gpay as payment option and money was deducted and level up pass was not received in my account my uid is [protected]

                              For further response contact at [protected]@gmail.com
                              Garena customer support has been notified about the posted complaint.
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                                M
                                Md Mamnoon Ahamad
                                Nov 27, 2020
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                                I spend rs599 for monthly subscription for my free fire account UID-[protected] by my friend bank transaction show successfully but I didn't get my monthly subscription
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                                  A
                                  Astitav
                                  from Powai, Maharashtra
                                  Nov 27, 2020
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                                  Ap top kar ka hi kyu saman milta ha FREE FIRE ma some children are playing FREE FIRE but can not top up jabhi mucha koi mila ha game wo Alok hi mgat ha tab mucha bahut bura lagta ha
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                                    Ã
                                    Ãløñe Sãrîf Bøy Ãrbîñd
                                    from Powai, Maharashtra
                                    Nov 26, 2020
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                                    Address: Bihar

                                    Sir my ui -[protected] some month ego, I pey 30 ruppes for spical airdrop
                                    My pement is successful but I hadn't recived 299 dimond and gun skin, plzz and my money is not back in my account .so plzz return my ruppes or dimond
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                                      K
                                      Karan Thãķûř Ãjăý
                                      Nov 26, 2020
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                                      Address: India- himachal pradesh_ kullu _ Anni _ Nither_katahar

                                      Hlo garena.
                                      I am free fire player.some free months I am not receiving my 29 rupees special airdrop. Plz give me 29 rupees airdrop. My free fire name is Ӄᴀʀᴀɴ₸ʜᴀᴋᴜʀ࿐ and uid is[protected].plz give me 29 rupees airdrop today because Today is very special for me because today is my birthday.. plz give me❤️🎉😭🎉🙏🙏🙏🙏🙏🙏🙏
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                                        H
                                        hehe boye
                                        from Powai, Maharashtra
                                        Nov 25, 2020
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                                        I never found a single gloo wallin kalahari map . gareena is really gareeb at giving loot.i never felt satisfied with the loot . not enough gloo or enough smg ammo or any other reason like whole pochinokhas not even a single sniper. M82b sniper is never found if found then with low ammo. so poor garenna that's why pubg is better at giving loot atleast people get loot and feel satisfied.hun
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