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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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Garena reviews & complaints page 597

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N
Nikhil2421
Nov 2, 2020
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Address: Vpo darati teh. Palampur disst. Kangra

My account just removed by someone .
Garena customer support has been notified about the posted complaint.
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    M
    Marggaret Masain
    Nov 1, 2020
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    Dear Garena,
    My badge for last season disappeared from my profile after the new season(ultrasonic rave) came out last night. So, can you kindly fix this problem for me.
    Profile: TW~•Great•~
    ID: [protected]

    Hope you will fix it soon.
    Thank you so much
    +1 photos
    Garena customer support has been notified about the posted complaint.
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      R
      Raja dhanush
      Oct 30, 2020
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      Address: Chennai Tamil nadu

      Dear free fire
      I would like to inform my I'd taken by another user please get back to me my I'd
      Find my I'd :[protected]
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Oct 30, 2020
      Updated by Raja dhanush
      Please get back my I'd

      Oct 30, 2020
      Updated by Raja dhanush
      Kindly get back my id

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        M
        Mugu Crasher
        Oct 30, 2020
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        Address: bomanayakampalayam, 199A/chinappa nagar

        Sorry for hacking, its was not do by me it was an accident an enemy of me hacked my mobile, i miss my id pls give backmy id pls...
        Garena customer support has been notified about the posted complaint.
        Oct 30, 2020
        Updated by Mugu Crasher
        register id was [protected]
        password:-password:[protected]@@
        My dear sir... Iam facing problem's to this account id [protected] this account person using vry bad words sir... This account person made me Irrtive.., nd this account maybe hacking... Plz take action on this account quickly nd immediately..., ..., .. Iam kindly requesting you sir... Faithful yours free fire lover...

        Suspended id - Comment #3756859 - Image #0
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          T
          Tharun Charan
          Oct 30, 2020
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          Address: S.R.A TAKIES,GUDUR
          Website: GARENA/FREE FIRE

          My account was Banned on 23rd..But i am not using any hacks, Bugs etc... So please help me to get back my Acccount..Please unban my account...
          My id=[protected]
          My Level=59
          My Likes1380
          Please recovery fastly...
          +1 photos
          Garena customer support has been notified about the posted complaint.
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            M
            Mohmmad Miraj
            Oct 29, 2020
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            Address: Chandankiyari
            Website: www.consumercomplaints.in

            Https://www.consumercomplaints.in/
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Oct 29, 2020
            Updated by Mohmmad Miraj
            I m using third party application I m so sorry please unsusped my I'd [protected]

            Oct 29, 2020
            Updated by Mohmmad Miraj
            Sir please unban my I'd

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              N
              Nitheesh Reddy
              Oct 29, 2020
              Jan 28, 2023
              This thread was updated on Jan 28, 2023
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              Hi garena I am not refunding since I got my first restriction from then I have paid 1200 but again yesterday I got another why don't you give final diamond restriction. Please give me a final restriction and I am promising you I will not refund again but I am not refunding sincentre I gothink my first restriction
              +1 photos
              Garena customer support has been notified about the posted complaint.
              Oct 29, 2020
              Updated by Nitheesh Reddy
              Hi garena please give me a final diamond restriction I am not refunding since I got my first restriction from then I am not refunding please don't give me regular restrictions so please give me a last and final restriction

              Dear Garenafree fire, .
              please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              ""I LOVE FREE FIRE GIVE ME A CHANCE""
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
              PLEASE UNSUSPEND MY ACCOUNT
              Uid:[[protected]]
              In game name: ঔᴋᴀᴀʟभैरव
              Level:60
              Email [ankesh[protected]@gmail.com]
              I'm waiting 😭
              Thank you...🙏🙏🙏
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                S
                Sorabh Choursiya
                Oct 28, 2020
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                Address: Seoni (mp)

                Game not start
                Daimand - marking
                Garena customer support has been notified about the posted complaint.
                Mera game start ni ho raha h
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                  H
                  Harendra124
                  Oct 28, 2020
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                  Hello Garena,
                  My name is Harendra kumar. I have been playing free fire for last 8 or 9 months.My free fire nick name is ꧁☆ĦȺɍɇnđɍȺ☆꧂ and UID is [protected]
                  Sir I can't access my free fire account. Unfortunately My account has been Diamond Restriction.
                  Sir I have not done anything.Please remove the restriction.
                  Regards
                  Harendra Kumar
                  +1 photos
                  Garena customer support has been notified about the posted complaint.
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                    T
                    Trend In
                    Oct 28, 2020
                    Resolved
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                    Resolved

                    Address: Gaya, Bihar

                    I have done my purchases from my friend through google play and he has refunded the money and I get diamond restriction I always play my game honestly please do someting I not have not much money to start my game please start my id my uid is [protected]
                    +1 photos
                    Oct 29, 2020
                    Complaint marked as Resolved 
                    I have done my purchase through my friend by google play and he refunded my money I paid him money. I get diamond restriction please start my id I have play my game honestly please garena give my id back or give me sometime i.e of 3 months My [email protected] Phone number-7250776024
                    Garena customer support has been notified about the posted complaint.
                    Oct 28, 2020
                    Updated by Trend In
                    Please do something Gareena and give my id back
                    Oct 28, 2020
                    Updated by Trend In
                    Please Garena help me uid [protected]
                    Helo sir recharge 29 offer just one diamond active
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                      O
                      Op hitman
                      Oct 28, 2020
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                      Address: Maharastra, hinganghat netaji ward

                      They have hacked from my facebook account
                      Garena customer support has been notified about the posted complaint.
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                        H
                        Harsha࿐
                        from Hyderabad, Telangana
                        Oct 28, 2020
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                        Address: india

                        His uid is [protected] plss help him to return his id plsss garena
                        Garena customer support has been notified about the posted complaint.
                        Oct 28, 2020
                        Updated by Harsha࿐
                        plss helppppp
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                          H
                          Hashim Hashim
                          Oct 28, 2020
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                          Address: Pudsoo, Shopian

                          Sir please remove my restretion my uid is[protected]
                          Garena customer support has been notified about the posted complaint.
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                            K
                            Ki R An
                            Oct 25, 2020
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                            Address: Koorachundu

                            I purchased 300 diamonds in my freefire id :[protected] but my money gone i didint receive any diamonds... this is cyber crime i will complaint this
                            Garena customer support has been notified about the posted complaint.
                            Oct 25, 2020
                            Updated by Ki R An
                            I want my diamonds otherwise i will complaints this.. this is cyber cime garena
                            Oct 25, 2020
                            Updated by Ki R An
                            Thank u garena i get my diamonds back
                            Oct 25, 2020
                            Updated by Ki R An
                            Solved
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                              T
                              Tharun Gaming
                              Oct 25, 2020
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                              Address: GSRAYALU,GUDUR
                              Website: Garena/Free Fire

                              My id was banned.please remove my id unban...But iam not using any hacks bugs etc...i Top up so much for that account.please remove fastly..
                              My id=[protected]
                              My Likes=1380
                              My Level=59
                              Garena customer support has been notified about the posted complaint.
                              Please Get back my ff id fastly
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                                T
                                Tharun Gaming
                                Oct 21, 2020
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                                Address: S.R.A Takies,Gudur

                                My account was banned without any reaseon on[protected]...I am not using any hack, Glitch, Bugs etc...Please remove my id unban...
                                My name=■■■■□ 80%ŤøP꙰
                                My id=[protected]
                                My likes=1379
                                My leve=59
                                Garena customer support has been notified about the posted complaint.
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                                  S
                                  Spled Ariyan
                                  Oct 21, 2020
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                                  Address: Khulna

                                  Sir my Facebook account is permanently disabled I have mailed to customer service many times they want to return my account but after this update they are not answering any more mails please check my ticket number this is my ticket number[protected]
                                  +2 photos
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                                    P
                                    pathakshubham693
                                    Oct 21, 2020
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                                    On 18 Oct I purchase 10 rs special airdrop but air drop is not credited in my game account and money is deducted
                                    My id is [protected]
                                    My InGame name is Hilda0r4658C
                                    +3 photos
                                    Garena customer support has been notified about the posted complaint.
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                                      T
                                      Tanmay Rawat
                                      Oct 20, 2020
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                                      Address: Ajmer

                                      Maine 4000 rupees ka top up kiya par mujhe connection problem ki wajah se diamonds nhi mile aur mere paise waste ho gye please give me my diamonds or money.
                                      Garena customer support has been notified about the posted complaint.
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                                        K
                                        Kaustubh Lade
                                        Oct 19, 2020
                                        Mar 29, 2023
                                        This thread was updated on Mar 29, 2023
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                                        Yesterday FFIC Tournament was conducted in the Indian Server and they promised to Give code from which we can redeem rewards.But I am not able to redeem the reward as the website (reward.ff, garena.com) is not opening and I am not able to redeem the reward.Please look into the matter and help me Please.
                                        Garena customer support has been notified about the posted complaint.
                                        Best Review
                                        +92
                                        Dear Garena,
                                        I am playing Free Fire since last 2 years.
                                        My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[protected]]
                                        ID LEVEL - 56
                                        Have a great day ahead.

                                        [Help me]-------THANK YOU----

                                        Redemption Of Reward - Comment #4095902 - Image #0
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