Dear Garena, (ref: Chris, Tyson: Free Fire Customer Service Officer.)
I can’t login in my free fire game. It shows there are abnormal activities in my account and it suspended.
I want to ensure you that I had never use any hacking in my game Play. I played from bluestacks mostly & IPhone 6s from the beginning of my game play. In bluestacks there are option to use different mobile phone configuration (e.g. in setting under advanced device profile section I can choose Asus rog 2, google pixel 2xl, Oneplus 3T, one plus 5, Samsung Galaxy s 10, Samsung Galaxy s8 plus, Xperia xz).From that setting I try different device predefined configuration only while my PING in the game shows high. I trying this for long time.
As it is under the bluestacks I use this feature. I believe this is not hacking. If Garena or Free Fire authority thinks that it’s under third party or any hacking, I apologies for this. Please pardon me.
One of your officer replied via mail (Named: Chris)
For verification I am providing you and associated Facebook & Gmail login details as bellow:
Details of my ID
I’d: [protected]
Level: 62
Diamond: 8
Gold: 120000+
Game name: HAKIM_BHAI
Before showing suspended notice I was live on YouTube (https://www.youtube.com/watch?v=sQdAvsYVz5M&feature=youtu.be)
I don’t know how I did abnormal activities in my account. Please give my I’d back. If you need any further more information I can provide you. Before the Suspension in few ranked (Solo & Squad) match I was eliminated from the game.
I attached the Screenshot of Those I mention above description.
If I found guilty & violating the rules as per free fire regulation I am ensuring that I will never Use third party apps in my game play.
I love playing this game. That's why I never use hacks or anything. I also participate different survey from free fire. I hope you will realize my passion and dedication for the game. Love & respect from Bangladesh.
Please consider my appeal. I never did such behavior that undermines the integrity of the community and ruins the game for others. Please consider this issue. Please GIVE my I’d back.
With best Regards,
Hakim
Garena customer support has been notified about the posted complaint.
My account is suspended please recover my account 🙏
I'd - [protected]
Lavel - 64
Thanks for free fier team