Hathway Complaints & Reviews

I have renew my plan[protected] with the condition of 1st shifting free as i have booked my new house at that time. after 3 months when i request for the shifting they will charge me 300/- rs extra without provide any receipt.
I have attached my renewal receipt which mention 1st shifting free and also attached phone call which refuse to give me shifting receipt....

Dear team,
This is to inform you that the issue is persisting since august month.
I have an account number [protected], which is a prepaid connection of hath way with the amount of approx 14000/- per year in advance for 50 mbps speed for 1000 gb data per month.
I am an honest customer of hathway where within pune i have multiple connections, at my home and in different office premises also.

Since last month...

I deactivated my account ([protected]) in the month of march using the calling facility and then again sent and email to deactivate the account.
I am getting spam calls from the company on daily basis.
I have blocked 100 phone numbers from hathway but they still call me with different numbers.
In every call i ask them not to call me again but they don't respond.
I am very frustrated and irritated by this spamming....

Fed up with hathway spam calling incessantly about twice a day. I used to have a hathway connection for 3 months, but deactivated the services due to lack of speed (The speed was good according to the subscribed plan, just that they didn't have a higher speed plan for my area). Disabled for 6 months now, they call about 2 times a day, sometimes as much as 3. Majority of calls are during work hours and they call using different mobile numbers...

I have returned hathway broadband router 3 or 4 months ago. While returning i was told my account will be deactivated once i receive a confirmation call. I have not yet received any call for confirmation but all promotion calls and messages and its harassment to deal with those hathway agent as they boldly say sir ye calls toh aise chalenge hi and hangs up the call. I wish to remove myself from hathway promotional harassment messages and...

I had inquired about the Hathaway connection and after being informed that they do not provide services in Kengeri area Bangalore I opted for another dealer. This was about 6 months ago but I still keep receiving at least 3 to 5 calls every single day asking me to renew my services. I have lodged a complaint and informed them to remove my number from their list to no use. When they cannot provide services in the area what is the point in...

My name is srinivasa rao e (Account no. [protected]) residing in santhoshima nagar colony, secunderabad. I paid annual subscription twice in last year: 1st time on 18th may 2018 - rs. 5318.94 and 2nd time on 15th august 2018- rs. 5650/-.

I paid twice because your executive called me in aug and told about to expire, so, without checking i paid. Later i found that i paid only in may 2018 and i raised complaint for refund. They...

My name is venkatesh. I was a subscriber to hathway broadband services from 2011. However, in the month of april/may, i have moved out of bangalore for a short term assignment and will return in two months' time to bangalore. However, the hathway representatives are calling me to return the modem or router. I just want to inform them that i want to continue the broadband subscription and have no intention of discontinuing the service.br...

I am writing this with utter disappointment stating how a customer care executive lured out money from me with vague promise of providing appropriate service.

I happened to be an old customer, and was eager to renew my account however, i reached out to a person named swaroopa in the no. +91-[protected] as i happened to have received a text some time back with an offer, please refer to the screenshots attached. As per our conversation,...

I had tried to start a connection in 2017 and paid 2300 rs and because the wiring could not be done, i was told i will get refund. It is almost 3 years now, despite multiple calls and mails, i haven't been given a refund and am spammed daily, multiple times by calls and messages to reactivate my connection. I do not want a hathway connection. Please, if you cant refund the money, at least stop reminding me daily that you are theifs feedbackbr...

I had tried to start a connection in 2017 and paid 2300 rs and because the wiring could not be done, i was told i will get refund. It is almost 3 years now, despite multiple calls and mails, i haven't been given a refund and am spammed daily, multiple times by calls and messages to reactivate my connection. I do not want a hathway connection. Please, if you cant refund the money, at least stop reminding me daily that you are theifs...

My hathway account no is [protected] and i request the company to disconnect my services immediately.I have been getting frequent calls(2 or 3 times per day ) regarding the account is not recharged. I have explained i'm leaving OUT OF COUNTRY and dont need the connection anymore.Please get the modem back and stop calling....

Dear sir/ madam,

My account number with hathway is [protected] which i had close over 2 years back now but still i keep receiveing call and sms. I had asked your caller executive to remove my number from your list which they/ your team has not been able to do. Kindly help my number get removed from your list as i feel i am getting harassed by hathway now. I have at least 70 sms and receive calls daily for my account which is...

Sir,

I had taken hathway connection in 2014 and used the connection till may 2017 after which i shifted my house to another location in bangalore. Hence i informed them and deactivated my connection by paying all my dues leaving the router in my old house. I had informed them to collect the router from the house but no one came to collect. Since then i’m receiving the calls every week at least 2 times from hathway to renew...

I shifted my residence and hathway refused to provide their services in the new location and i disconnect my connection and return modem to then but i am getting daily call from hathway to recharge your internet. I have nothing to do with hathway. But the calls are unstoppable! I have informed the customer care and have been patiently telling all executives to delete my no. From their calling list but still i am getting lots of calls from...

Hello sir,
Being a consumer i am extremely disappointed by the service provided by hathway. I have tried to contact hathway service provider customer service multiple times either they don't receive my calls or they are not ready to listen to me. Even they are forcefully convincing me to take a plan which i am not ready to take although i have already requested them to change my plan scheme at the time of connection only but they...

Sir, i am from hydrabad ameerpet. I gave money for broadband hathway company. For new connection. His agent received money after that no response when i called him he said that connection will establish till soon after some days when i called him they did not respond my call and when they response said connection will be in the morning, evening, today, and after some days they was saying there is no cable so connection cannot be stablish...

I m a hathway cable subscriber from a long time... I m staying in mumbra. I m getten very pathatic servies from the service provider ther are charging money without bill... N hathway not doing any thing... Even i called 5-6 times to hathway... To start my connection always they are taking 3 day tat time if i will go to the cable operator ther will start bt they will charge amout without any billl... Plz take some strict action...

On shifting of residence from Kothrud Pune to Bavadhan Pune, Hathway did not shift my connection saying that area is no service area, (No provision of internet in that area). I had paid six months of advance fees to hathway, They neither provided internet in my new location nor refunded the amount....

Respected sir/mam,
We are using hathway for 3 weeks. Before installation, we asked to set an internal connection to our flat. But your team members set the outer connection. I have complained so many times to the local technicians (Suresh, [protected]). They are so irresponsible. We are facing a problem with the outer connection of the hathway net from the owner of our flat. So please kindly take immediate action to resolve my issue.br...