Hathway Complaints & Reviews

There is no option to terminate the service of hathway via it's android app or website and therefore i am unable to terminate the service. I am being harassed unnecessarily by multiple calls and messages inspite of having opened a service request (Request no: 27112019w260068). Please add an online option to deactivate the connection and also send someone to collect the modem and provide me with termination of service certificates and documents....

They take my 6500 rs and now they are not proving me internet. I have been complaining for 7 days continuously but they do not even bother to look at my problem. They are saying that the problem is solve in 24 hour but its around 168 hours and the problem is not getting solved. When i call them to cancel my connection and refund me the remaining amount, but they are refusing to do that and still they are behave like a king. I can provide...

Its been a 7th day since I'm complaining GTPL broaband customer care about my internet connectivity is not working.

Since first day I'm getting response from them is "We have submitted your request and your issue will be resolved within 24 hours".

Since 3 days I'm getting response like they are paying me for the services that I'm using. Ridiculous, stupid and non-sense answers are given by them.

I...

Hello,
I am a customer with acc. No. [protected].
Registered mobile no. [protected].

I'm writing to you with regard to my past experience with on of hathway technicians.

I had some technical difficulty with my router and speed and had raised a complaint regarding the same. It took almost 2 days before they finally assigned a technician, whose name i don't know. But he had the number [protected]....

At the beginning i called hathway for new connection, they literally spammed my call logs but after i paid the amount they stopped working for me and when ever i call them they either put me on hold or does not allow me speak regarding the issue telling the tat is 24 hours and does not care to work for me
This is the worst service i have ever seen and would never continue to see
I told many times to escalate this but no one...

Despite telling them several times, i keep getting calls regarding some new offer on hathway and keep getting messages about offers. Im sick and tired of telling them multiple times. I used it long ago, and they literally gave me a legal notice to return a stupid router. Now you expect me to take your calls messages and offers?

Acc no: [protected] deactivate forever please...

Hi team
My name is sanjay kumar, dev nagar, karol bagh, mobile no.[protected], e-mail id-kr. [protected]@gmail.com
My hathaway broadband no.[protected]

I have paid rs.400/- (Rupees four hundred only) online on 26th july 2019 for the re-installation of hathway broadband from sarojini nagar to dev nagar karol bagh, but when i called him he refused to re-installed. I have requested many times to active my account and...

Account related -
[protected] is my account no. I am not going to renewal hathway broadband because o[censored]r poor service... From past three months, i am getting calls from ur telecallers i have told so many members even the guys who called from mumbai also but they won't understand the problem... Please stop calling me. I am very much irritated by ur telecallers. So, kindly remove my
Number and account and take ur modern...

I had a hathway account for 4 months and then changed my isp 2 months back. Even after telling their customer care unlimited number of times that i don't want to renew my account, i am still getting 3 calls and 1 sms everyday. Don't know how to get this stopped. There are no pending dues at my end, the calls are done just to make me join hathway again. My hathway account no:-[protected] was...

Hi hathway team,

I have closed my connection with name udaya nayani & account no [protected] around 2018 jan and also surrender the modem.

After closing the connection i have took new connection with wife name prasanna lakshmi (Account no [protected]) and thinking i can avoid unnecessary calls and messages from hathway.

Please check and close the connection as i have already surrender the modem....

So 5 days ago on 2nd december we request for a new broadband connection and a guy, jay shukla, claiming to be a sales guy from hathway gives us a commitment that the connection will be done and we could use it within a day or 2. We had no reason to doubt on this guy. But when 4 days passed by and our payment was also made and still no one gave us the connection. We call them to follow up and they make fasle statements to make it work by the...

Hi. I paid 3400 for hybrid plan and took hathway connection and agent has assured me that i will get cable and internet connection and took money from us on the same day. He dint came back for 15 days later he came stating that there is no cable. Then i don't know how he took money. After that he promised me that i will get 1month extension and we said ok why to fight with these hopeless people. And now there is no response from these people....

My name is akshay, my hathway account number is [protected], the service of the internet is not good very poor after my recharge is due for payment, telecaller call me regularly, i mean i got 20 call per day literally this is so annoying because i am working on my office and they call me and this action make me so irritated, i have attended the call and tell the telecaller that i want want to discontinue this service bu next day again they...

I used hathway broadband for september and october month, this month i have moved to another place so i have cancelled my subcription and also surrendered my modem and got receipt, hathway personal said i will get my advance payment within 7 days, but one month went no response from them, but daily someone calls to reactivate account and i inform them the current issue and they say that they will look into it, but no response from anyone....

Hello hathway,

I requested for disconnection from hathway internet service provider.
And the disconnection has been done successfully an year ago.
But from the past one year, every weekday i am getting call from hathway telecallers and requesting me to reconnect.

I spoke to each one of them and told then every day that i had been relocated to a different city and your services are not available...

Hi team,

My name is srinivasa rao e (Account no. [protected]) and i raised a complaint on 6th nov as per below. Temporarily your team has activated my account. Even though they have excess money in my account (As per below complaint and payment details) they generated bill and asking for the payment.

Its already 1 month after i raised new complaint. Still no one has resolved and i did not received any calls to...

I am receiving number of calls repeatedly even after surrendering. Really irritating and coming in different numbers daily. After my shifting to Vijayawada from Chennai where they can not provide network services but knowingly frequently calling the number daily by different personalities is unwarranted....

Hello,

My account number: [protected] activated my new connection on 30/11/2019. Payment is done!

After that in next two hours wifi rotor was fixed. — thanks for fast installation.

But from then on wards i have called hathway customer care almost "five times" and they are saying account is activated. But my wifi rotor is not activated.

Customer support guys are saying "it is activated...

Hathway ac no[protected], delhi-is not active since past 1.5yrs. I have shifted from there to another city even after informing same to hathway customer care i'm daily receiving avg 3calls from them. Noone came to collect the modem 1.5yrs ago&today someone else's staying there, it's not possible to collect now either. I request you to cancel the account....

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