Hathway Complaints & Reviews

I want disconnect hathway connection due to worst service.
Reason:
Requested channels in package were never provided for more than 2 weeks. Ipl has already started and i don't have connection to that channel which i have already paid.

Provided numbers by my cable operator is below
[protected]
[protected]
Bangalore location

Please disconnect my connection....

I hav alredy complained to hathway broadband services with complain no 30032019w185061 last week saying thath i have renewed wrong account i. E, [protected] with 5498/-rs and requested to change to my account no [protected] and to change my address details also in a mal. And they have replied me saying thath my complain will be resolved in a week but there is no action and now i have received a message sying that comlain has been closedbr...

Account no - [protected]
Name - angeline annie john

I moved out of bangalore last year april 2018, i called the customer care several time and even sent emails to them to cancel connection, nobody responded or arranged to pick up modem
Also i got calls almost thrice a week for activation of connection to whom i told that i moved out of town and want to cancel connection. Today i received an email notice to surrender...

I register for hathway broadband, neither got connection yet nor money.

Vinod reddy ([protected])- one of hathway employee came to my home for registration charge, i paid it (2122 for 2 month plan) next day hathway technician came they are telling that connection isnt available at this location you'll have to cancel it. I called vinod for cancellation, he told you will get money back in two days i neither got money yet nor any...

Account no: [protected]
Customer name: govind raj
Customer mobile no: [protected]
Customer email id: [protected]@gmail.com

I have been writing mails to the nodal office - karnataka and digital cable tv head updating them on the issues i am facing viz., firstly i am not able to select and activate the broadcasters bouquets online as prescribed by trai on their official website. I also met the nodal...

Hi team,
After the new rules by trai, i have selected my channels in hathway cable and contacted my local operator for subscription. He told that he will not do manual selection and asked me to take his predefined pack and pay 350. The actual price for the channels i chosen was 287. He is demanding for 50rs service charge. Can i pay my amount online and continue my services?? How to proceed with this situation?

I have...

Dear Team Hathway,
I am sorry to chose incorrect category previously as Bank, hence choosing the correct one and raising the complaint against Hathway Cable.
I have booked your connection keeping a faith in your company. But I am really disappointed with the type of cable service and most importantly Cable Operator in our locality in Chunabhatti. Our cable operator Mr. pravin, I even don't know his full name, is so unprofessional...

I was using this hathway in bangalore, in dec month beginning i told them that i won't be in the country after december so please come and collect, but they never showed up. Now after 3 months, they sent a mail telling "legal action will be taken if i don't return the modem" i called my landlord regarding she said some hathway guy came and took that modem thing"

First, i had given 30 days time to come and collect. Why you...

Hi.
Post the recent trai regulations, i am unable to select a package for my tv. The cable operator does not seem to be bothered either.

I downloaded the hathway app and entered the mac id or vc no but it says my details are not registered!

I called up the local hathway person to disconnect my connection but to no avail. I am unable to connect to any representative via the the published contact numbers....

Hi,

Hathaway brodband account no. [protected]. Ayappa Nagar, KR puram Bangalore.
On 06-Apr-2019 Saturday there was blast happened to Hathaway modem through LAN cable socket at my laptop. That time I have seen fire at my laptop LAN cable socket point.
After that I am not able to start my laptop. Same day I called to customer care. Two people came and they said there was issue at other end that they were looking...

I am pradip kr de, hathway consumer no. Pp 97.
During implemention of trai mandate, hathway supposed to provide us all free channels, they r not giving all.
Rate chart should be provided, they r using hand written on plain white paper for subscribing as well as renewal.
Toll free number unable to answer my desired enquiry.
Whole system is fussy n verbal manipulation n adjustment.
They r establish themself...

I am, pradip kr de, consume no. Pp - 97 of hathway cable. Purchased sony gold, utv, movies ok, geo net wild on 13/03/2019
But suddenly they stopped viewing those channels.
Advised me to contact local cable operator, whenever contacted haripal cable, they made an contact with hathway.
I got the reply that they cannot do anything but resubscribe.
I don't know why hathway indulge such malign practice. I want them...

Hi,
My name is vijay kumar and my account number with hathway broadband is [protected]. I live in domlur, bangalore. I am writing this complaint because i am totally upset with the unprofessional service provided by hathway. My internet connection gets disconnected every day and when i call the customer service they always say that it's a technical problem and we are raising a complaint. This is going on for more than a month and almost...

Hi team,
I have paid amount 2122/- to hathway for getting new broadband connection in the month of january. I was told by hathway that connection will be given within 24hours. Even after 2 months i haven't got the connection. I have raised multiple complaints with hathway asking for refund of amount but no is caring about the issue. Please help me in getting the refund....

I was facing some problems relating to channels blocked and also the over chargeved taken by the provider therefore called the provider but receieved very rude and abusive words from the provider never expected such a rude behaviour from them i am their custommer they always be rude with you whenever you make a enquiry relating to any issues. The way their representatives talk it seems they have no responsilibility towards their custommer...

Hi,

During the dth service regulation change, i had opted to a different package and had initial issues with the billing service as my last bill was not getting reflected. I followed with customer service for 3 weeks and had escalated but no luck.

I finally submitted request for disconnection which first support agent acknowledged but later came to know that was never taken and my request number was closed on...

Hathway unnecessary charging extraorbitant amount for cable, and after this channel wise charge, every other day there is no connection. All free to air channel does not come. But they keep on charging rentals without service. The Unicable service providers do not pickup phone. They expect 80yrs plus sick people to run to their office to register complaint, else stay without service and pay rentals. Is this any way to loot money? No law nothing?br...

I have a hathway connection for my cable tv. There has been a issue that cable gets disconnected mostly on weekends and when i complain about it the staff is very rude. They only have one operator to answer calls and they never answer. They are also charging rs 50 extra which i don't think is in accordance with trai rules. Appreciate your assistanc...

Hi team,
My vc/mac id is[protected] and registered mob no is [protected]. I lives in shivneri chawl, appapada malad east mumbai 400097.
Last month i had did recharge of 340 rs by selecting the channel which i wanted to see. But after a subscription is over i reached to cable service provider, he said now manual recharge is not allowed i would have to do recharge of 400 rs if i want the service.
He is forcing me to do...

My hathway broadband account number is [protected]. Fretom last 3 months hathway internet services are very poor and most of the time internet is offline and speed is very that browser itself does not open. I have multiple request to them to solve these issues but they simply closed th request raised with no response. So i have asked the company to close this account 5 days ago. But daily i get nonsense call to renew my account by a month...