Hathway Complaints & Reviews

D/sir, i wish to draw your kind attention towards the fact that aijaz communication - old malakpet is supplying old setup boxes and doing tampering and tarnishing the image of hathway. Not only that he is supplying the setup box at a rate of inr. 1800, when i demanded the gst receipt, he refused. Sir in this context you are requested to kindly cancel his dealership and assigned some good and honest lco in our area.
In anticipation...

Dear Sir/Madam,

I (Mr.Bharat Patel), An owner of Below firm having (GTPL)internet service provider.
Name: Bharat L Patel
Business Name: PLY HOME
Add: 5, Sardar Patel Muni Timber Market, Latibazar zone-3, Behind Geetamandir, Ahmedabad, Gujarat, India.-380022
Mob: +91-[protected]
Email: [protected]@gmail.com

I am writting this to let you know that, i am suffering a business...

Legal notice has been sent to user nakul saligram for hathway broadband a/c no.[protected] plz pay immediately rs2896.46 to avoid further legal action. For any query cont legal team [protected], [protected]

I am not able to get the people on the number i am out of the country and there is no address on google i had cut my connection in 2015 and explained to hathaway still no response but still keep getting sms...

Team,

Account #:[protected]
Service Request Ref.#:10092018W210227

I have raised a ticket, regarding (3+1) offer last Monday. But I did not get a proper response till now. When I contacted the customer care service,
they pointed me to another team and when i questioned regarding the service they again pointed me to another team. Even when I asked to connect to higher official, the call gets disconnected...

Dear hathway,

Since i am no longer your customer. Is this new way of harrassing people? I have already surrendered my modem why is this being sent to me. Kindly check internally before even attempting to send such notice. Also we customer pay deposit for using modem it is not used as free? Why have you guys not been dancing and calling me when you wanted to get my account? Don't ever try to harass me again....

I have closed my hathway account 2 years back when i returned the modem/device and dues at that time. I also dropped a mail to hathway team to terminate the connection which they acknowledged.

I didn't receive anything for almost over a couple of years but now all of a sudden, i am getting calls from delhi court saying that legal notice has been sent to me for unpaid dues. Why should i paid any money when i have not used your...

Im from delhi and im using hathway broadband 50mbps package. Due to some problem im getting speed of 10mbps. I called customer care but they all are there just to make you fool. They don't care about you. I told them about my problem but they keep on ignoring. I asked them to send some technicians but it's been 2 months since they keep on telling me that they put my request on emergency basis. I have called like 100 or more times...

Hi,

I would like to suggest you that, pleae dont go with hathway broadband. Please read my below experience.

I have taken the hathway briafbandr one month before. I have paid 2758 rs in online. The amount has not been reflected, customer care responded. I have raised a complaint on 31 aug 2018, still these people are working on mt issue. Every day i am following these people s, they are saying that within 24...

I requested address change and its been 6 days already, i called them each day and they made excuse it takes 4-5 days to change address and everyday when i ask them to let me speak to a supervisor they said supervisor are busy i will arrange a call back within 1 hour but i never got a callback.. They are pathetic internet service providors among all i have used.....

Paid all bills and discontinued services, still receiving bills every month.

Account id: [protected]
I had a hathway broadband connection from august 2016 to june 2017 in mumbai at lower parel. After that, i moved to kolkata and asked the service provider to discontinue the services. I paid all the pending bills upto july. However, till date, i am receiving the bills from hathway asking me to pay them immediately. They...

Hi,

We are constantly receiving threatening calls and messages from hathway that they have sent a legal notice for an unpaid bill. I am not in the country and have not been using hathway for many years.
Whenever i am in india, i pay for the plan/months i am going to use the connection and the plans stops on the date it is supposed to stop.

We have never received any invoice or any bill via email or phone...

Hi team,

I have been receiving spam calls from a person saying that they are from delhi court asking me to pay the broadband bill which was closed in 2016. I had informed hathway team to close the connection earlier itself and i even deposited the modem, device and unpaid dues at that time, for which i have receipts too. Its your company fault for not closing the connection on time.

After 2016 i have not received...

Hello,

I am from pune. I had got the hathway broadband installed in my flat way back in july 18, 2015. My hathway account number is [protected]. The service was so bad, that i had to continuously keep calling them up to get the issue fixed but all in vain. I was so fed up with the service, that i again called up the customer care in sep 2015 and asked them to disconnect the connection and take away the modem box which they...

I had subscribed to hathaway's broadband plan in late 2015 and my plan expired on[protected].

I then called up the customer care to arrange for a pickup of the modem that was installed at my place, but nobody turned up at my house many times. I even received call from the local office to pick up the modem, but yet again, nobody turned up to take the modem.

Now, i have left the said address and no longer...

After mailing for cancellation in November 2015 .
Why i am being harassed for payment of bill.
my account no was 499541 and my name is vishal peddarpethkar.
If any any due was pending why i was not reverted in same mail.
and got no message or mail since November 2015 for any due for payment.
I got message for payment for 7919.01 rupees.
I am attaching the mail which i send on 18 nov 2018 to hathway...

Hello,

I have done payment for gtpl broadband internet at date: 6-9-2018 through gtpl mobile application and my broadband plan started from that day.

Then after i have complaint regarding my internet not started and engineer come to my home and said that wire need to be replaced.

Then after i wait for wire setup and do complains but today's 7 days gone without having internet started.
br...

I have taken this connection on august ( TV CONNECTION), from than to now every week every day there is some technical problem.. all the time the technical problem. No one helps from customer care no one comes from operator side, operator only come for charges monthly.

I am so frustrated by this company and there service. Worst service I have ever seen in my lifetime. I am disconnecting this from my side . I will not pay for...

I had used hathway broadband more than 2years back, post which i had disconnected because i had shifted to a new address. I had a prepaid connection and paid all amount in time. After disconnection i had returned the modem to their agent for which they gave me receipt also. Now few months back i got a call from some delhi advocate saying i have not made payment to hathway broadband and i have pending of some 5500 rupees and there has been...

I had subscribed to hathway connection in april 2016 with account no 1261022
And it was a prepaid connection and paid for three months amount. After three months i stopped using hathway and informed to them to disconnect the services through a phone call

Even after disconnecting the services, the bill keeps on coming every month for three months after that they stopped sending the bills

Today i received...

Account No. - [protected]

Today I got a call from legal department, informing me that "Hathway" has filed a case against me regarding some non payment of service fees. This is entirely the fault of your company to resolve the issue and still carrying on the amount as due against my name for the incompetence of employees hired by you, who fail to do their job.

Instead of sorting out your internal problem, you...