Hathway Complaints & Reviews

Hi, i used my hathway connection till first week of april 2017. As i was not satisfied with service of hathway. I decided to stop it. On 18 april, i went to hathway office in deccan, pune and paid the full settlement bill after having discussion regarding the discontinuation of service in hathway office in their payment machine. I have email copy of that. Hathway employee was agreed and said, they will disconnect it and will collect modem...

Hello
I am currently using broadband service from gtpl as i have purchased a plan of 25mbps for 6 months on 05/06/2018 and they have stop giving me the service from 05/09/2018 till today.
After complaining for several times in there customer care no. [protected] and there appellate authority (+[protected] i didn't get any redressal. I have complaint all the authorities concerned from local level isp to the appellate authority...

Hathway a/c no - [protected]

We had hathway connection around 2 years back, after few months we got so many issues with the internet and we asked the customer care to stop our internet services. After a month also no one came to pick up the modem. We called up so many times bit no one came to pick up the modem. Than after a year a man came from hathway and asked for modem. We submitted him the modem. He didnt provide any submission...

Dear sir this is kishore, my ac no= [protected], date 04/08/2018 agent dileep mob.[protected], he collected money 2300 rs for new connection 3 months plan, with cc camera offer, still no one is respond regarding cc camera, daily i am calling customer care, they every time saying 48 hours time, very irritating this, bcz of offer only i took new connection, from hathway, agent told cc camera will get within two days, but now nearly 2 months,...

Hi, i used hathway internet service 3 years back in pune and after moving out of the city i cleared all the dues and request for disconnection. I handed over the modem they provided to local agent. After 3 years i have received a legal notice message for payement of 2036 rs.

Why is this legal notice even after the everything clear from connection.??...

Hello i am devi prasad samal. As per the hathway i have submitted 6 month fee of 3300. But not a single day gone where my connection has worked. They have cheated me. Even after generating service request for solving my problem. No one came and and one day later status of the request is solved. They are pathetic people. No one should take a connection from these crooked guys....

I have been receiving spam calls from a person saying that they are from delhi rto office asking me to pay the broadband bill which was closed in 2016. My connection was prepaid. I had informed hath way team to close the connection
Before moving out of the mohali. Its your company fault for not closing the connection on time.

After 2016 i have not received any calls from hath way about this issue. As of a sudden today...

Account Number: [protected]

I had Hathway broadband connection during 2014 and when I had to relocate to a new place, I requested for a relocation with Hathway broadband but that place did had the option to have Hathway connection. so the Hathway team sent a mail saying, we cannot provide service to that particular location.

I requested for a disconnection and they sent me bills for two more months though the...

I had a hathway connection 1 years ago where i had to pay for the subscription before starting to use it.

As this was prepaid service so i used it for approx 6 month by making payments later due to slow speed and dis-connectivity i stopped service, each month i get a call for recharge and i asked them to collect your modem and disconnect the account but these guys don't listen at all and sending legal notice that also in delhi...

Hi Sir/Madam,

I raised service request many times regarding my refund, it get resolved without refunding the amount . I did double payment in month of December 2017. It hasn't credited/reverted back. Please see the statement - HDFC credit card.

Just requesting to look into this earliest .

A/c No. : [protected]
Mobile : [protected]

Please do reply as there are 2 days left my...

I got an sms saying 'legal notice has been sent to user xxxxxxxxx, hathway broadband a/c no. [protected] plz pay immediately rs3338.31 to avoid further legal action. For query cont legal team [protected], [protected]'

First of all, there shouldn't be any pending dues on prepaid plans. Secondly, i haven't had a hathway connection for three years. Thirdly, i had communicated the connection to be cancelled before i left the place....

I received an sms on 26th september 2018 asking me to make a payment for hathway bradband bill from january 2017.
I was not a resident of the address mentioned in the bill in january 2017 and wasn't a hathway customer at that time. When i got the connection disconnected in mid of 2016, i informed them about the same. So they did not send any bill after september 2016. But suddenly sent one again in january 2017 (Remember that i had...

Date: 13/09/2018

I did a payment for hathway, the money has been debited from account and transaction failed. I've not received the refund till now. The first transaction using tech process solution ltd has failed.

Account number:[protected]
Inr 2152.00
To: fn/shp/[protected]/l77419_hathway cable & datacom ltd

When i called you, they asked to call my bank, i called the bank, guess...

Hathway cable & datacom — hathway sent me a legal notice after 2 years o[censored]sage

I had hathway connection couple of years back. I closed my hathway account as i getting relocated to different place.

I closed my account and submitted my router in hathway lower parel office. It was prepaid account.

I have bills from them which says my account is prepaid. All of sudden out of no where i am getting...

This is the 4th time I am raising ticket related to internet access issue.

Hathaway customer care doesn't give reliable response. They just postpone their work on next day. And keeps postponing it further. It took me more than a week to get my connection relocated at new place even after following all required procedure explained by them.

The technical support people also doesn't respond to customer issue properly....

I requested shifting of my broadband and they said they would provide me shifting in 10 days.. After 10 days they said wait for 5 more days.. But nothing happened after that so, i mailed appellate authority for my concern they said they will help me out.. But nothing happened so mailed them again two times, today i also called them, it has been 26 days but i didn't get shifting, and as expected they said wait your work will done... And said...

I have been launching complaint in customer care of GTPL broadband company since 10 days ..there are no any executive comes to visit. as on date, GTPL Broad band service comes close.
they are taking net fee in-advace as per plan however does not provide servie
I have to call on every 15 days regarding speed and connection.

as unathoried system, GTPL will decide customer's login user and password. customer can...

I took new Hathway Broadband connection on 2nd Sep 2018 with Sun Nxt one year subscription offer. But even after 24days still I have not received my Sun Nxt coupon code to access. I raised several request with Hathway customer care but still I didn't get my coupon code. So thought of raising my concern with youguys. Could you please help me to get my coupon code? Below is my details:
My Hathway account number: [protected]
Mobile...

I have recharged my hathway account on mar 23 2018 for 6 months renewal. At that time of recharge you have given offer as extra 45 days services so my offer will be 6months+45days. But from last few days i am getting mails like my renewal will be end 22nd september that means on;y you have given 6 months where is my 45 days offer for the same i have raised the request but till now i haven't got any response from your side what is this this...

My Hathway Internet Account - [protected].
After moving to a new location, they shifted the connection Sep 19th. But still the wifi has not been activated even after multiple follow ups with the customer care @[protected]. I am totally disappointed with the service.
Whenever i asked the customer care employees to connect to their superiors, they are saying nobody is available. I even called the General Hathway Customer care...