Hathway Complaints & Reviews

I am dr. Laxman rao, resident of h. No.5-6-65, chervu bazar, pakabanda, khammam. Cable operator is baba. We are not getting tv from 3 days. Baba lifted our call day back yesterday, revealing the rectification of broadcast in 30 minutes. Not rectified so far. If this continues, we will be forced to disconnect and go to dish. My mobile number is [protected]....

Service id[protected]w205132...

I was told the internet will be fixed in 24 hours. Well its more over than 3 days i am without the internet. I have already paid for 2 months.
Worst service.
I have been calling the customer service and sending multiple emails but its all wasting time. At least other providers care enough to send email or call to acknowledge the issue.
I complained on 9th may and today...

Hi i am shanmukh hathway account number [protected] i have been billed an amount of 10000 without my notice that i havent even used fr least 2 mnths in 2016 and i said them to take off the broadband connection and they did not even respond at ghat time and now they billed me an amount of 10000 and they are calling and saying that they will issue a legal notice about this... Please do some justice against this...

Hi,

My Name is vineel kumar from Hyderabad, 2 Years back i have used Hathway Broadband Internet Connection, that was closed Already, even closed also, they are sending the text messages, pls pay the bill like that.This Person called me ([protected]), and she said please Pay the 11K Amount otherwise we will file a complaint, she said she is from legal department, Delhi, i had checked with customer care They Said also account...

I have terminated Hathway Broadband services on september 2015 and agent collected modem allocated to me on oct 2015 and services have been terminated for me after shifting to new house and they have not collected free wifi router provided that time. But the billing has been continued till now and today i got call from advocate Kishore ( [protected] ) and he told he will send account number and i need to transfer money of false due 7500 to...

I made payment of Rs. 650 for hathway broadband connection on 17th March 2018 through cash to Hathway employee "Babu". After the technical person visited me he was unable to configure it and left saying they would return my payment. Since then no one came even after so many follow-ups, and nor that amount was added to my Hathway account [protected].

After 2 months, I got a call from customer care asking me to recharge the account...

I spoke with execute, he opened the account with my name and paid rs.3180 for new connection for 6 months on 23rd march 2018 they received the payment but the connection was not established. They activated the account without provide the physical connection. I requested for refund on 27th may 2018 and mailed to the concern department still issue not resolved. I spoke multiple times to customer care number they said will arrange call be to...

I gave money to Hathway Broadband @ Hathway Broadband, Vidyaranyapura, Bangalore on 2nd May 2018 to a person named Maruthi.

He promised a connection within two days. Now its been a week, I have not even provided modem.

His team leader Syed is a big liar, he and Maruthi keeps making fake promises that Internet will be installed today and tomorrow.

Even customer care says refund will happen only...

I'm Deva Harsha Yarlagadda, a resident of H.No-446, Allwyn colony, Miyapur, Hyd-500049 and I had used Hathway broadband for over a period of 6 months approximately (Dec 2014-June 2015) bearing the account number 1226173. Inspite of deactivating the connection on my prior notice, Hathway still kept billing on my account number since then though I haven't used even a single byte. Occasionally I received text messages stating the pending bill...

Hi Sir, Hathway is charging me the fake bill even after i had initiated the close request in August 2016. (Mail screen shot attached and response also attached) At the same time initiated the legal notice with out informing the customer on the pending bill on 8/5/2018. I had paid some amount of 1597.95 with out bill and contacted the Hathaway customer care on the same and they are not helpful in resolving the issue. Again after paying the...

This is complain regarding GTPL wi-fi connection transfer I made a request to the customer care on 23rd April regarding transfer of connection they promiss me make it done with in 10 days called so many times to the customer care but no one is taking is seriously shop keeper is making excuses that and always said that tomorrow will be done but no action is done till now my complain no 1631.owner of the shop is mittesh he is the manager but...

I have requested for new connection . My application ID: [protected].
Local Coordinator with out checking feasibility asked me to pay the amount.
I have paid 3180 rs and 318 rs through my credit card. Final receipt has not been generated. But its reflected in my credit card statement.
When I contacted Hathway customer care, they confirmed me that payment has been received.
After payment confirmation, when I contacted...

I have a Hathway connection once and their service is not good so i decided to cancel the subscription and paid all the amount remaining and informed them about via mails and everything . Their representative come to my home and collected all the cables and everything and gave me the acknowledgement for device collection..

After that everything was over they again charged me for the next month for billing which i didn't used....

Hathway account number: [protected]
Location: chennai

1. The pathetic customer service agents dint provide a proper response even after 7 days of raising relocating connection request.

2. When new connection could be provided within 24 hours, why does a relocation connection (Within 5 km range) should take more than 7 days?

3. The website doesn't work when i tried to raise an online complaint.br...

I have taken connection on 2nd december 2017 and i recently shifted my house to other location where hathway is not providing connections. When i reached to customer care, they told me to send a mail to [protected]@hathway.net for amount refund of remaining period. I had sent the mail 5 days back but i didn't got any response from any hathway member.

When i was called for new connection about 10 people called me but when...

I had stopped using the services of hathway in last year September still I used to get regular calls from hathway agents about new schemes and asking me to renew the services.
on 20th April, 2018 I again received a call from a hathway agent to renew my account on which I asked him not call me again as I had already made it very clear that I was not interested in using the services. The agent then told me that he will be sending an...

I made payment through upi on 3rd of may 2018. Its been 3 days and net is still dead. Tried registering complaint, i was asked to wait for 24hrs. No support from hathway team. They have all mode of payments on there portal but it doesn’t work. The customer care executive told me what can we do if we haven’t received the payment although i have given them all the necessary details of the transaction....

I made an online payment for Rs 2522 but did not receive any bill. Spoke to Customer care but denies to provide the bill as they do not have any option for providing bill den sent mail to support but no revert as I need the bill at the urgent basis seriously this sucks as the things are getting faster these days as no one has such time and patience as the works are being done instantly but you people are still in 90’s.

Email...

I have been a hathway broadband user for past 2 months. I paid my money for 3 months plan details are 40 mbps unlimited. From past 2 months i have been facing a problem of frequent disconnection more than once in a day and remaining time net speed will be very low not puto even 1mbps.
I have made 18 compalints to customer care service and no action has been taken. Every day i should have to postpone my work due to this speed and disconnect...

My name anil ghediya
My set box no [protected]
My complian no520082
Location:baroi road near vasnt herrtiage baroi road mundra kutch 370421
Respected sir
Many days with me problems but not any response local cable operator sagar cable operator mundra
His owner with miss behavior customers not wist filed problems location
Open cable connection not cable junction joint use
My problem star...