Hathway Complaints & Reviews

I purchased a prepaid internet connection from amol
[protected]/[protected]. Their head office number has a man named ashok[protected].

The man came promptly to give land based broadband internet connection in my home in Kothrud, Pune.

He prmosised that in 10 days the net will be setup at my home otherwise he will refund my money in 2-3 days.

I took his promise and waited eagerly for...

i have your set top box connection from last 5-7 months , it works ok, but from last 3 days i not receiving your service. the massage on the set top box is only please contact helpline , i called every number which i have and also on your aurangabad offices landline number of your receipt but there is no response , that's not a good service from you so, please take action as early as possible . thanks


Prashant...

Dear Mr.Raheja,

I used to own a hathway internet connection for a/c:649688.This service was cancelled by me by doing the payment till the month of March'2011.I have paid the bills of the payment at your service center at vartak nagar.I have personally given a cancellation letter along with the modem.Post that i have received calls to enquire the reason of cancellation,which i have informed the reason and told them to cancel...

sir, The company is providing the connections but services are very bad and doubtful.
I took 562 kbps unlimited plan , my ID is 661468, but the connection always down or it gets down 8 to 10 tines in 6 hours span, so it is very risky for me to do the share trading .
I tried 3-4 times to their office, but u get the ans tat our lines r busy or our executives r busy u contact later, or hold the line, I got telephione chareg for...

i am using Hathway internet connection from past couple of years as a
regular user
My account no is 389062 (Mumbai). I am using Prepaid Express 1024 Plan.
i renewed it on April 28th 2014
When i checked My internet usage on 20th May it said that I almost used my
90% of service usage.
this is first time happening that my Expressway plan is not lasting even
for 1 Month
At some days the...

Hathway is bad worse worst. Speed goes slow slower gone.! Billin of mbs used is ridiculous.sometimes they bill anywhere from 300 to 500 mbs only for downloading 3-4 videos each not more than 7 to 8 minutes.I have used mtnl before and have a fair idea of mb usage.Please go in for anything but Hathway.They say they are the cheapest service available but i know what they mean by "cheapest".That's what their customer care is.Didnt...

Hello,

My name is Ashok Verma and I reside at Goregoan Motilal Nagar.

I have a concern with my cable operater, he has taken my set top box before a month and he promised me to give my set top box within a week.

Its more than a month, I am following up with him and there is no response.

His standard answer is, I have not received set top box from Hathway yet.

I...

I am staying in Padmaraonagar in Hyderabad AP and has a hathway cable tv connection from 2007 onwards with set top box. Hathway in Hyderabad has suddenly stopped Asianet transmission for reasons not known to us from 20th of April 2011. When contacted on phone we are getting evasive replies. It may also be noted that this cable operator has stopped Surya, Asianetplus,Kiran progressively from 2009 onwards and we who are malayalees in Hyderabad...

my hathway account no is 670686 and i request the company to disconnect my services immediately.i had also submitted a letter regarding this in the kalina office 2 days ago but no one has come to collect the modem.i send u this mail so that im not billed unnecessarily by hathway.as i have stopped using the net connection already....

This is disgusting to get Hathway Internet connection in Bangalore (maybe on the other states too). I have 384kpbs unlimited connection and suddenly i was told that i will be getting only 8gb of limited version policy and will get only 14-15 kilo bits (not kilo bytes)/sec. Now after finishing my 8gb, am not able to open a single page and i put the complaint to technical department and again was told to wait unless the month is over and start...

Sir,
We have been subscribing to Hathway cable for the last 7 years and have been a good customer with prompt monthly payments. Also, we were the first in our apartment complex to have purchased a digital set-top box from hathway cable.

Since last few days, following deterioration in service has occurred:
1. A lot of channels have just disappeared! For instance, All Doordarshan + Private News channels like Aaj...

Hi Sir,
Here the local cable provider has provided me setupbox of Hathway-cisco.
It is such a product that from day-1 I am having a problem with the setupbox.
It hangs like anything.
PLease look into this problem, from day-1 I am keeping on complaining them and they did not responded and now they are saying that the warranty is over on the setup box.
Now they are suggesting me new setup box instead ot rectifying...

Inaspite of repeated calls, Hathway staff has not responded. I requested them to remove the cable booster box from my house terrance to some other location as cables floating around is creating lot of inconvenience to me and my family. Why this kind of negligent attitude towards the consumer. My house no.is no.35, 5th Main, Hoysala nagar, Bangalore 550016....

Till today i did not recieve any money, they are just playing and making me sit at home as if they are comming and returing my money


Thu, March 31, 2011 3:12:19 PM
Re: Complaint from website
...
From:
Clive Persis <[protected]@yahoo.com> [Chat now]
...
Add to Contacts
To: SreeRam <[protected]@hathway.net>
Sir,


As per telcon,...

[protected]pm

I am struggling to get my OWN money back from Hathway Internet People. I neither get any single reply from these people nor money. I made up my mind after 5 reminders to Hathway about it to come to https://www.consumercomplaints.in. Hope, I will get justice through this media.

My name - Y. Tol, Kotrud, Pune

5 Emails to Hathway Internet for getting the money back are below.

br...

Kirtikumar n.misal

Durga nagar, near
...

hello sir ,
i have use the hatway broadband ........my plan is monthly unlimited downloading .. speed is 512kbps...
but hatway broadband are unlimited plan but provided the limited after cross the limit for 10 gb .....
whts this ....... why r u choose the customer unlimited for use the unlimited ues the downloading and uploading ........
hatway are executive are seen the only plan but not told him the...

I am using hathway services from past four months but from last month iam facing lot of problems the customer support team is very waste from last weak iam calling them but till now they did not resolve my issue i am not able to understand how did this people get license for runing the company very very pooooooooooooor service if any one want to take hathway i suggest u not to take it because i have suffered a lot by taking this connection.my...

I have Hathway Broadband connectuon sinc 1/10/2010. My user Id is ' rashendu'. At the time of the application, company exucative had given me information that the company will transfer your connection free of cost whenever needed at my desired adresse at sama savli road, in the same city , Vadodara. I have also made a remark about above fact on apllication form before singning tne application.
I have shifted my resident...

I have paid Rs. 995 through cheque to M/s Hathway for broadband connection on[protected]. My customer code is 718762. They promised me to give connection within a day or two. But they could able to give the connection only on 20-01-11 in my absence and without testing the installation. The internet didn't work and I have complained six times to their helpline number. Their engineer came on[protected] and identified that the cable doesn't...