Claimed

HDFC Bank Complaints & Reviews

3
Last updated Jun 7, 2023
Complaints 32251
Resolved
18324
Unresolved
13927
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2747
1302

View more phone numbers

Phone
+91 22 6160 6161
1079
587

View more phone numbers

HDFC Bank reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have logged a complaint regarding wrong UPI transaction of 60, 000(Sixty Thousand Only) to unknown person i have informed the bank person for the reversal of amount they agreed with the concern and told the money will be return back to your account in a week but till now the reversal is not done and recently i got a call from the HDFC customer executive stating that the bank to which you have done the transaction are not responding neither the the receiver who got the amount is not responding.

So my sincere request is to resolve and revert back my money to my account

Transaction Date : 12 March 2023
Complaint Date : 21 March 2023

Name ; Syed Muneer
Ac No: [protected]
Bank Name : HDFC Bank
Branch : Ponnur
IFSC Code : HDFC0002412

Contact Number : [protected]
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We sincerely regret the inconvenience. We regret to inform you that since the beneficiary details entered by you while executing the transaction was incorrect, the funds have not been credited to the desired beneficiary. The funds were credited to a wrong beneficiary no. instead of the desired beneficiary. Since you had confirmed that same is a wrong transfer, we had taken-up the same with beneficiary bank on a Goodfaith basis for reversal of funds. However, the beneficiary bank has rejected our request stating " Customer is not accessible for obtaining debit confirmation " Hence, we request you to directly contact the beneficiary or the beneficiary bank for reversal of funds. We once again deeply regret the inconvenience caused to you.

-Team MobileBanking
HDFC Bank Customer Assistance
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Hello sir
    I try so many times to purchase a 99000 to 95000 laptop for Flipkart as emi option for 24 months but whenever I try my payment got declined and shows me verified For security reasons your Verified by Visa purchase has been prevented from being processed.You will need to contact Customer Call centre. And I contact with customer care but they can resolve my problem they say everything is fine with my card and your credit limit is also fine you can try in after someone minute. I call them many time but they say same thing please help to resolve my issues or problems
    +2 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      Hello sir
      I try so many times to purchase a laptop for Flipkart and proceed to pay throw emi for 24 months emi option and fill all card details and enter otp then payment got declined. Please help to resolve this problem

      My email address - rounak.[protected]@gmail.com
      +2 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        Address:Hyderabad, ChandaNagar

        I worked for 5 months with HDFC Bank as a data scientist, I had to leave because they have given me a proper location to settle down even after requesting multiple times. After my last working day, it has been 45 days and I still didn't receive my F&F and Relieving letter. I followed more than dozen with concern team but there is no reponse even escalating the issue. I am looking for my Full and Final settlement and relieving letter from HDFC Bank.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          When i saw offer as zero foreclose charges then i applied for car loan, now after 2.5 years when i want to close the chaged 30000. i reached out to customer service and variuos other groups also but everybody are based on 1 persons comment "JAYDEEP", every time i raise a compliant i will get response saying jaydeep comment is not refundable and cant do refund. is JAYDEEP CEO of HDFC ??? or why all other officers are working just to follow jaydeep ???? why cant a compliant looked or handled fresh and give a soulution. waste of giving salries to other officers if only JAYdeep comments are final. i also attached forclouser charges screenprint but they dont want to respond on that.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            HDFC Bank — Complaint against my relationship manager - Jhansi Kanthala

            I have been facing this issue with my relationship manager from HDFC - Jhansi Kanthala. She is highly unprofessional. Lack of clarity.

            My previous RM was genuinely helpful and solution oriented and look at this RM, Never I got any proper response from her and I have given this feedback previously as well. So I have stopped calling this...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            I transferred the 14000 amount from my HDFC account to ICICI by adding beneficiary and through IMPS at midnight 2-3 pm . After 2 minutes received a message that your amount of 140000rs is being timed out and failed.
            I waited for 2 days. HDFC is bad and customer service can't even reach customer care. Ye me what should I do .
            I need my money in my account URGENTLY.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Address:Hyderabad

              I initiated imps payment of RS.70000 yesterday on 09-May-2023 from my HDFC Bank account to other bank account from mobile app. However the amount was deducted from my account and was not delivered to beneficiary account.

              I then received message on my register mobile: "Failed: Your money transfer of INR 70, 000.00 on 09-05-23 timed out. For status, contact beneficiary(HDFC Bank IMPS Ref *******)"

              When I check with beneficiary bank account people, they confirmed that money hasn't reached yet and asked me to check with HDFC Bank. Request to credit the amount back to my HDFC account.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Address:Plot 153 1st floor, Ranchodji park society, behind kantareshvar temple, katargam

                Hi Team,

                Rupees 2, 666.80 debited from my account on 08 May 2023
                Rupees 2, 065.00 debited from my account on 02 May 2023

                with narration

                "INTER-BRN CASH CHG INCL GST 240323-MIR[protected]"
                "INTER-BRN CASH CHG INCL GST 140323-MIR[protected]"

                This is a fraud. My hard-earned money got debited without asking me.

                Can you please check and update the reason for debiting the amount from my account?
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Today morning I received this sms . I m surprised that how you can issue a mandate when it is not approved by me . Kindly look into this .

                  Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to SBI LIFE INSURANCE COMPANY LIMITED with value Rs. 31977.00 and frequency ADHO is received today for processing.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address:HDFC Bank Madhapur, Hyderabad, Telangana :- Gr Flr , GNR & RV Insignia, Image Gardens Rd, VIP Hills, Jaihind Enclave, Madhapur, Telangana 500081

                    Rohan R Rajore :- [protected]

                    HDFC Bank Madhapur, Hyderabad, Telangana :-

                    Gr Flr, GNR & RV Insignia, Image Gardens Rd, VIP Hills, Jaihind Enclave, Madhapur, Telangana 500081

                    Below is my experience what I felt today :-

                    Very bad experience. 😌

                    The staff made me feel " what have I done wrong that I came to this branch to open a salary account".

                    What is...
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Hi Team,

                    Rupees 885 debited from my account on 08 May 2023 with narration "INTER-BRN CASH CHG INCL GST 210323-MIR[protected][protected]".

                    Can you please check and update the reason for debiting the amount from my account.

                    Thanks
                    P C Venkatesh
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Hdfc account holder in this moth i have 2 time
                      " BRN CASH TXN CHGS INCL GST " of " 177.00"
                      if you did not help me otherwise i will with other bank
                      unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Address:Adyar chennai

                        Dear Sir
                        I am All redy code in Hdfc Life Insurance My code is 00833915 joining date 25/10/2019 iam resind in 14/12/2022 so kindly remove my pancard from IRDA portal
                        Thanks
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          Address:ADYAR, Chennai

                          Dear Sir
                          I amalredy have code in Hdfc Life Insurance Code No 00833915 date of joining 25/10/2019 I am Resigned in 14/12/2022 so kindly remove my pancard in IRDA Portal
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I am facing problem with the HDFC Bank Fastag, installed in my Car (WB24Y8349) since same Not Getting Identified by Toll Plaza Scanner.Already I had written to HDFC Bank Fastag Disputes on 24/04/23 regarding the problem but didn't get any response.
                            Request help.
                            With Warm Regards - Subrato De;
                            May 10, 2023
                            Complaint marked as Resolved 
                            How come, it has been marked as "Complaint Resolved"-Nothing has been done & didn't receive any Suggestion regarding my Complaint.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Subu09's [Complaint's author] reply, May 7, 2023
                            Thanks & Sending mail as advised.
                            Not helpful since e-mail address mentioned is Not Valid-it's totally useless.Ouda
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              I am trying to transfer some money using UPI but getting an Error - "your bank has imposed a temporary freeze period after the first failed transaction. try again after 24 hours. (FP) ". Don't know what's going its still there even after 24 hours
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Team MobileBanking
                              HDFC Bank Customer Assistance
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Hello,

                                My credit card account is suspended due to service/repayment/dormancy related reason mentioned in email from HDFC, I request you to Unblock/Reactivate My services so i can able to apply for new HDFC card.

                                Issue with credit card ending with 4994 registered number is [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number or us to help you with the solution.

                                -Manoj, Service Manager
                                HDFC Bank Customer Assistance
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Address:shalivahana nagar

                                  My wife submitted documents and cheque on 25th april they give welcome kit and atm(empty pass book..not any details in passbook) same day
                                  but not received any msg and mail till 1st may and again she went to bank on 2nd may
                                  they told its not saving bank account its 0 balance account adn take another 5 days ... but why take cheque(11000)

                                  my wife Went 5 times in last 10 days With small baby
                                  first time they not taken even photograph

                                  we have postponed going to hometown in holidays for your worst bank account opening
                                  worst branch(hdfc0004326) ..worst workers...What is the manager doing?

                                  account holder name..basile chaithra
                                  worst branch name-- MOOSARAMBAGH( HDFC0004326 ) DILSUKHNAGAR
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please ask the concerned person to click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  Thanks For Resolve
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I have been charged with finance charges in my last 2 statements in & april & may month around 6500 Rs . I don't know what are these charges?? I have no information about this. None of your executive also told me on call while selling this card to me..
                                    Kindly explain to me these charges..
                                    I will not pay these charges. I haven't charged these in my lifetime. I have hdfc & icici credit card also from last 3 years..

                                    Credit Card No- XXXXXXXXXXXXX5171

                                    Pls resolve this issue, i will not pay these charges.. I am not getting any response from HDFC.

                                    Thanks & Regards
                                    Suraj Bhan
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and the last four digits of your credit card number for us to help you with the solution.

                                    -Manoj, Service Manager
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit