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HDFC Bank Complaints & Reviews

2.9

Updated: Jul 8, 2026

Complaints 32958

Resolved

18422

Unresolved

14536

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Address: Pune

Hi team,
I'm a customer of HDFC Bank. My bank account is blocked due to some transaction done by someone (credited by someone), and most importantly, they have not informed me about the same. I got to know about this when I tried to do UPI payment. I contacted the bank and also submitted the required documents to complete the process and to unblock my account, but it has already been around more than 25 days and there is no communication...

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Address: 2nd D 383A mdv colony

I am writing to bring to your kind attention a critical issue concerning my HDFC Bank account, which has recently incurred a negative balance of approximately ₹82, 000 due to high charges levied by the bank.

I would like to humbly request a thorough review and possible waiver of these charges. I am currently facing serious financial hardship and am struggling to manage basic livelihood expenses. Adding to the urgency, my...

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Address: Sector 110 Noida

I have an account in HDFC bank sector 110 Noida. My previous company opened the same as salary account.
I have switched the job and started another bank salary account. Now I switched again employer asked me if I have HDFC account. I checked with doing it log in and check if there is any due. The opening balance was zero.
I started to maintain minimum balance to not to deduct further but today when I logged in I found approx...

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Address: 48/27, 3RD FLOOR, CAR STREET, Triplicane, Chennai -600005

Hi sir, I received this AMB charges last year and they took around 2000 and then I went to bank and tried to close the amount in the month of Jan 2025 - but they said I need to pay all the dues which was levied on my credit card so I further went ahead and paid around 3000rs and tried to close it and gave request letter for closure and they said you don't have any dues and they later said you need to disable Autopay. For that you need...

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Address: Bangalore

I have taken a home loan from HDFC bank. I am also HDFC account holder for the past 20 years.
HDFC loan relationship person is forcing me take a term insurance from HDFC against my loan and threatened that he would not disburse my loan instalment until I took Insurance.
Firstly, the premium he quoted is very high. when I said I will take from other insurer, he said that is not possible and I should take only from HDFC.
I...

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Address: vpo neoli kalan hisar haryana

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention an issue with my HDFC Bank savings account (Account No.: [protected], IFSC: HDFC0003442) maintained at your Shahpur, Haryana branch.

On 28th December 2024, my account was debited with a negative balance of ₹-572, marked as "Hold due to unrecovered service charges." As per RBI guidelines, no account should reflect a...

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I have swiped an HDFC debit card for travel purposes, however recently I came to know that there is a. MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why don't the banks intimate the customers while opening the account, especially with international transactions????br...

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HDFC deducted 177Rs. 4 times from my account and I don't know why. Description written there is BRN Cash Txn CHGS INCL GST 26114 and given 4 MIR no....

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Address: Madhu Babu Buraga, Urban castle &pg ,TCS COMPANY, Maripuram ,Adibatla, Telangana ,Hyderabad 501510

Hi Team,

I'm not using my HDFC bank account [protected] from the last few months.Now recently they have deducted around 5500+ charges from ny account as a AMB charges .I'm not sure how they are deducting 5500 is huge amount for me.

Please check and help me on this issue to get my money bank.

Thanks...

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I had an salary account with HDFC Bank Panchkula Branch.
I left the company and moved back to my home town. I visited the local branch here in Himachal to close the account which they said that I had to visit the Panchkula branch. I could not travel down to Panchkula.
Now the bank had charged me 4000 rs as they converted the zero balance account into salary account and there was no intimation or acknowledgement from my side.br...

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Address: Delhi

Dear Team HDFC Bank,

I have submitted my complaint since last Friday, but there is still no response or call from any of the hdfc team.

Please look into the matter as soon as possible.

AC/no. [protected]

Regards,

Sai Tetseo...

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Address: Vikas puri , Uttam Nagar, New Delhi - 110059

My bank has charged me very huge sum of amount without intimating it before. As Due to some financial issue I was not able to maintain the minimum balance required to maintain the bank account. As I was unaware of the fact that they will deduct around ₹ 8000+ in just one day without any prior notice or message. When I tried to revive my account it showed -600 so i thought it will only deduct 600 and remaining amount will be safe but there...

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Address: HDFC Bank Lado Sarai,New Delhi

To,
Indian Consumer Forum
Sub: Regarding Huge Minimum balance charges on my saving account by HDFC Bank
Dear Sir/Ma’am,
This is to inform you that I have a Saving Account in HDFC Bank Ltd, Branch Lado Sarai, New Delhi-110030. I maintained minimum balance account for sometime in my account but due to corona or Covid-19, I lost my job so it was very difficult for me to maintain minimum balance amount in my existing...

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In order to stop receiving telemarketing calls from HDFC bank, I have activated DND through HDFC bank portal multiple times and last one was on APR 12, 2024.
Despite of DND activation, I keep receiving marketing calls for personal loans, credit cards and other sales related calls everyday from HDFC representatives. Sometimes I receive multiple calls from different numbers and I have to attend, respond and block the number. Since the...

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My hdfc account has been blocked and i have received no notification about it... I called the customer care number and they are saying account is blocked due to kyc not done. Why did hdfc bank not give me any notfication for the kyc? Why did it block my account directly without informing me. Please unblock my account as soon as possible...

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From April 2024 offus emi charges are included in my monthly statement. What are these charges? I want them to be reversed.

13/04/2024 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980413007000140) 199.00

17/04/2024 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980417006207838) 214.82

17/04/2024 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980417006207846) 66.98

17/05/2024...

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Address: Borim, Ponda Goa

Since past 2 weeks I'm getting error code YC on googlepay. I tried doing reset and all other things but still im not able to resolve the issue. i contacted the branch manage even he is unable to solve this issue. Not only Gpay but none of the UPI apps are working. Even hdfc app is showing some honour emmiter error. Help me resolve this issue. ASAP...

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Hi Sir, there is an Unauthorized transaction has rectified in my HDFC bank account.

To: ACH D- RAZORPAYSOFTWAREPRIV-CAPITALFLOOI
Date: 5th June 2024
Transaction ID: [protected]
Debited amount; 4, 312.00 (Four thousand three hundred twelve rupees only)

Sir i request you to please take this into your consideration and look into this matter as soon as possible and please try to refund my...

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Hi,
I made a salary account with HDFC bank believing that it was the best option out of the 3 I was present with (Kotak, HDFC and PNB). I received a welcome kit and the account was functioning with a couple of days. I could make UPI transactions and everything. However after a couple of weeks, I received a message on my phone saying, “Welcome letter undelivered” and an email following that which said that my account was blocked...

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An amount of rupee 1557.60/- was directly deducted from my current account despite deposited the money in my Home branch.Need a clarity of such deduction
Account Holder: MOHAMMED ZOYEB MOFIDULLAH KHAN
Account Number: [protected]
IFSC: HDFC0000118
Branch: GHATKOPAR EAST
Account Type: CURRENT...

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