HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 52%
Submit a Complaint
23799
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

TwitterFacebookLinkedIn
Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2460
down
1037
up
1002
down
565

Phone:
Phone:
up
981
down
477

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
52%
Complaints
23799
Pending
1927
Resolved
11760
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

Sort by:

 K Nikki on May 22, 2020
Good evening

My credit card balance actually is 27k change and today i spent around 10k, so balance should be 17k know. But. It is showing only 10k chnage. Please help me wht to do? And it is shown wrong unbilled amount as 11, 297. Please help me.. And i got
Aggregator emi-offus.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Complaint comments  RespondComplaint category Credit Cards

     anzspices on May 22, 2020
    I have to reset my net-banking pin. There are 2 options :

    1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      Your Rating (1 star is bad, 5 stars is good)
      code
      Complaint comments  RespondComplaint category Banks

      HDFC Bank — Cashback on Iphone 11 not receive

       Prashant Chowdhury on May 22, 2020
      Hi, i haven't receive the cash back of rs 6000 for iphone 11 purchase on 12 jan 2020. Purchase amount was converted to emi...
      Complaint comments  Read comments Complaint category Credit Cards

       Swathiajain on May 22, 2020
      I was promised by the bank that if i use hdfc credit card to make the payments of iphone purchase i would receive a cashback if 6000 rs after 120 days. I made the purchase on 1st jan 2020 and it’s more than 120 days i have not received the cashback. I have the bills of purchase. I need my cashback at the earliest please help.

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        Your Rating (1 star is bad, 5 stars is good)
        code
        Complaint comments  RespondComplaint category Credit Cards

         Omkar1509 on May 22, 2020
        Ad hoc statement charge ₹118 have been deducted on 04.05.2020 from my hdfc salary account without any information.

        How can bank deduct money without any acknowledgement

        So i need clarification from bank or reverse my ₹118 to my account.

        Name - omkar waingankar
        Acc - [protected]
        Narration - adhoc stmtchgs incl gst 04.05.2020
        Value date - 04.05.2020

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          Your Rating (1 star is bad, 5 stars is good)
          code
          Complaint comments  RespondComplaint category Insurance

          HDFC Bank — Amount on hold

           Mohammed_Asif1 on May 22, 2020
          Hi team
          My account balance has been to minus of amount 1171 mentioning mi revenue update.
          Neither ur customer...
          Complaint comments  Read comments Complaint category Banks

           SHRIYA GOYAL on May 21, 2020
          Hi,
          I did shopping at life style in december 2019 when there was 10% cashback running for atleast shop of 10000, and i did shop 3 times for rs. Around 14000 at 3 different dates in december, but look like i haven't get any cashback for any of these 3.. It was written that cashback should get credited in next 3 months... So please i am really concerned about it.. Where to check what to do? Reply asap?

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            Your Rating (1 star is bad, 5 stars is good)
            code
            Complaint comments  RespondComplaint category Credit Cards

            HDFC Bank — Money hold

             subhjeet halder on May 21, 2020
            The hdfc bank has put a hold on my funds of rupees2059.14 as mi revenue hold through gefu, ac number is
            Account number:...
            Complaint comments  Read comments Complaint category Banks

             deepudeepak33 on May 21, 2020
            I have a salary account with hdfc in hdfc0009400. I can see that amount of rs2372.70/- have been kept hold with the subject as mirevenue holds through gefu. I dunno the reason behind locking the amount. First it started with rs200/- and now they have kept huge amount. Please escalate this and resolve it asap.
            Cus id[protected]

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              Your Rating (1 star is bad, 5 stars is good)
              code
              Complaint comments  RespondComplaint category Banks

              HDFC Bank — Mirevenue hold through gefu

               Vikrant Manjrekar on May 21, 2020
              Hi,
              Myself Tanvi Manjrekar
              Amount of rs 524.12 has put on hold at 19.05.2020 from my account without any reason....
              Complaint comments  Read comments Complaint category Banks

              HDFC Bank — Amount deducted from my bank account.

               HitansHu WadhWa on May 21, 2020
              I came to know that my saving account has been debited for Rs. 118.00 on 20-Feb-20 towards ADHOC ATMT CHGS INCL GST 180220-MIR...
              Complaint comments  Read comments Complaint category Banks

              HDFC Bank — Not received cashback of rs 6000

               bir_bka on May 21, 2020
              I have bought iPhone 11 128gb on 14/01/2020 for rs 69, 900 under hdfc bank cashback scheme of rs 6000. its been more than...
              Complaint comments  Read comments Complaint category Mobile Handsets

               snehal nikam 33 on May 21, 2020
              I have bought my iphone11 with hdfc bank debit card on 15/01/2020 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                Your Rating (1 star is bad, 5 stars is good)
                code
                Complaint comments  RespondComplaint category Mobile Handsets

                HDFC Bank — mi revenue deduction

                 Shahbaz Qalandar Aga on May 21, 2020
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because...
                Complaint comments  Read comments Complaint category Banks

                HDFC Bank — Held of my bank account

                 puneetbhuntal on May 21, 2020
                My account has frozen without any notice. Many times coming in bank's circle, they told me that my credit card bill not pay....
                Complaint comments  Read comments Complaint category Banks

                 Amarjit Dullet on May 21, 2020
                Yesterday i received message of transactions on my mobile no. The transactions were not made by me. Then i started getting lot of messages with otp no etc. I immediatly blocked my card through app. Now i am tryinh to contact hdfc credit card complaont no but no body is picking up. I want my new card issued & remittance o[censored]nauthorised transactions.

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  Your Rating (1 star is bad, 5 stars is good)
                  code
                  Complaint comments  RespondComplaint category Credit Cards

                  HDFC Bank — Cashback Not Received

                   Rohit Ghai on May 21, 2020
                  I bought AC and TV by using HDFC bank debit card in month of September-2019 and November -2019 .

                  I was told...
                  Complaint comments  Read comments Complaint category Banks

                   Kavitha kalyani on May 21, 2020
                  Hi,
                  Am having hdfc credit card and am not using the card for the past two years. Last year i raised a query to deactivate the one assist service for this but they auto debited the amount from my hdfc savings account.
                  Now also they send the credit card statement for auto debiting.
                  Please cancel this service.

                  Name: kavitha
                  Phone no. [protected]
                  Mail: [protected]@gmail.com

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    Your Rating (1 star is bad, 5 stars is good)
                    code
                    Complaint comments  RespondComplaint category Credit Cards

                    HDFC Bank — Ach debit return charger

                     [email protected] on May 21, 2020
                    My salary account in Hdfc bank and my account debit 2950 ach debit return charger why are you debit my account Rbi Bank relif...
                    Complaint comments  Read comments Complaint category Loans

                    HDFC Bank — unauthorized charge on credit card

                     surV3003 on May 21, 2020
                    Hdfc bank charge me rs 1399/- for some plan on my credit card without my knowledge. When i made complain regarding this to...
                    Complaint comments  Read comments Complaint category Credit Cards

                    Recently Discussed

                    (1 minutes ago)
                    Trending Cart
                    advertising branding product and delivering fake product
                    (9 minutes ago)
                    Flipkart
                    Change in name of invoice as it is a big order approx ( 50 k )
                    (26 minutes ago)
                    Fedex
                    fedex india not scheduling parcel delivery — poor service.
                    (27 minutes ago)
                    Jaipur National University
                    Marksheet and certificate not received
                    (33 minutes ago)
                    Tsspdcl
                    continuous power cuts in beeramguda

                    Featured Complaints