HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 58%
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28152
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2570
down
1126
up
1034
down
611

Phone:
Phone:
up
1027
down
517

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Submit a Complaint
Customer satisfaction rating
58%
Complaints
28152
Pending
0
Resolved
15418
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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Around 55 Days has been Gone And Now You checked my clearance status why ?????? Clearance checked it should be done around 10 - 15 Days started it Leaving date as per Industry Norms if I am not wrong... Why You people Not Checked before my Mail and Reminder i also shared my ***NO DUE CLEARANCE ****certificate As well if I am not mail marked to all seniour you people are not started my FNF that's all about seriousness If in my case put your position Then You realise I know all Process of FNF i want this should be on Promptly Any how and Now i have no patience...HDFC top Management Rediculas about Employee care i mailed to top management but non of Executive bothered To reply really ridiculas Approach Toward employee care...hats it
May 25, 2021

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    Dear team
    Pls note that i have made the two payments on the wrong credit card number. Kindly advise a solution asap.br...
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    Dear team
    Pls note that i have made the two payments on the wrong credit card number. Kindly advise a solution asap.br...
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    Hi Team,

    I paid to vtu EDGS ( VTUedgsAtom) . I entered my debit card details and paid for it.
    br...
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    Dear Customer support Team

    I am Gaurav a credit card holder of HDFC Bank xxxx xxxx xxxx 2584
    On 23th...
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    Hi,
    I have OneAssist membership through my HDFC Bank Credit Card. I have applied for this service only for one year. As per my conversation with CC executive, for this service money will auto detect for every year. I really don't want this service, please discontinue this service and I really disappointed with your auto detecting policy without intimating.

    Please deactivate and never auto detect my money
    Name: Bairi Suresh
    membership ID: [protected]
    Hdfc credit card no. [protected]
    Mobile no: [protected]
    Email : bairi.[protected]@gmail.com
    May 24, 2021

    Complaint Status

    HDFC Bank customer support has been notified about the posted complaint.
    Dear Bairi Suresh, We are happy to assist you, please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      A sum 20, 200 rs has been credited multiple times in my last billing cycle without my intimation and converted to aggregator offus emi

      i want to cancel this immediately, Please help

      Regards
      May 24, 2021

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      HDFC Bank customer support has been notified about the posted complaint.
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        I'd recently opened an HDBC bank account (cust id[protected] and started an SIP... this month i noticed 5 entries of debit of Rs 590... On calling HDFC cust care, I was asked to write an email as their IT system was not working (so many outages!!! and the IVR can take upto 10 mins to connect to someone). I was informed over email that these are charges owing to sufficient balance not being there in my account which is true but my concerns are:

        1) HDFC never informed me of such charges - when were they going to tell me I have incurred these charges if I didn't ask them?
        2) Rs 590 per transaction is huge - so for 5 SIP of various amounts I got charged 5 times the amount
        3) My account has overdraft but despite that HDFC did not pay the SIP amounts but charged me Rs 590 each time... when do you charge without providing a service?
        4) Is the ombudsman listening?

        To me this seems like fraud in broad daylight but I will wait to hear a reasonable explanation please
        May 23, 2021

        Complaint Status

        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          Hi I have recently purchased a phone for 15999 through my HDFC Credit card and I paid the amount back to bank on the same day, recently aggregator offus EMI has been credited to my credit card which I have not applied for and money is being deducted continuously from my credit card which I have no idea . Please help me in this.
          May 23, 2021

          Complaint Status

          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your credit card no. and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Preethi
          HDFC Bank Customer Assistance
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            Hi,
            i am a hdfc account holder in this moth i have
            " BRN CASH TXN CHGS INCL GST " of " 177.00"
            if you did not help me otherwise i will with other bank
            unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

            i cant say thank u
            Your bank holder...
            May 23, 2021

            Complaint Status

            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Why Bank is deducting without any intimation ?
              what are this charges??...
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              Hi, I am Shruti Sharma. I have a bank account in HDFC, Hitec City branch, Hyderabad.
              Recently, Rs. 885 was debited...
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              Respective madam/sir,
              With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage Visa card last 4 digit 6003,
              Card is expired due to valid date is 04/21,
              New card send by hdfc to my register address is my old office and card is return. I have also send form for changing address, my new home address Sanjeev Kumar Shukla, House No. 708, S. No. 45/1/2, Flat No. 6, Sairaja Apartment, Shinde Basti, Marunji road, Hinjewadi, pune 411057. Which is also received in Chennai Office, for confirmation I have already received message in my mobile, address verification not done till now.

              Request please do verification of address if not done till now and send my new card on home address immediately. As I am receiving bill with due payment which I am doing regularly.

              Your quick response is highly appreciated.
              May 22, 2021

              Complaint Status

              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Preethi
              HDFC Bank Customer Assistance
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                Cancellation of One Assist Membership
                I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from...
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                I have purchased an apple watch on. And I am supposed to get a cash back of RS. 2000 within 120 days of purchase. Its past 129 days and I still haven't got the cash back. Please get thus fixed.
                Thank you.
                May 22, 2021

                Complaint Status

                HDFC Bank customer support has been notified about the posted complaint.
                Kindly send your email address
                myopic_eye's [Complaint's author] reply, May 22, 2021
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                  I bought a product of 67600 and due to some reason voided the transaction. 24hr have Been passed and I haven’t received...
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                  Sir i have purchased i phone from apptronix Hyderabad worth rs 59999 they said your entitled for cashback of 5000 within 120...
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                  I am a customer of Hdfc bank and an amount of Rs 9912 was debited from my bank in the morning 4:38 am in the name of hcl securities...
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                  I m resident of Wajirabad Colony Gorakhnath Gorakhpur, H.No.311 there is no cleaning of drainage, if 2-3 days raining here, there would be a water logging issue in colony,
                  May 22, 2021

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                  HDFC Bank customer support has been notified about the posted complaint.
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                    Insta alert CHG INC GST 17RS deducted from my account.
                    i want to disable this service
                    May 21, 2021

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