HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16344
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2251
down
930
up
924
down
520

Phone:
Phone:
up
903
down
433

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16344
Pending
1724
Resolved
8475
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (2212)

HDFC Bank Complaints & Reviews

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HDFC Ltd — returning of my original documents(sale deed)home loan a/c no. 534193278

 Binod9293 on Jul 19, 2019
I had taken home loan of 10lakh from HDFC home loan, Korba branch (Chhattisgarh)and loan was disbursed in 2007 by Bhubaneswar HDFC home loan branch to me and Mrs Nandini Sahoo whom i had purchased the land.And HDFC home loan Branch Bhubaneswar representative collected the Sale deed from Sambalpur Registar office.

In 2013, I had paid all the home dues at bhubaneswar office and Bhubaneswar HDFC home loan branch representative told me that we will give your all document after seven days because all documents will come from Indore office.Again after seven day i had come toBhubaneswar...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — needed account statement

 tatagold on Jul 18, 2019
I have credit card till date not recived any statement i am paying on only sms

So please update my mail id & send my statement so i can pay & continuous the card otherwise i have no option to closed the card already i have given request in main branch allahabad near tanisq showroom complained on customer cair but till date no any response please help me

Cell nio [protected]

Update my mail id

Jb. [protected]@tgbl.com
[protected]@rediffmail.com
Card no -[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — regarding closing my credit card

 shashank92 on Jul 18, 2019
Dear sir/ma'am,
I want to close my credit card after closing all due amount. I went to hdfc bank site and searching the link to fill the details regarding cancellation/close but no such link is available.

Can you please help me to provide the link or online process to close my credit card.

Hdfc bank has been charging much hidden amount during use of credit card many times.

I am completely annoyed with the hdfc bank process....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc fastag showing no balance as it is recharged

 Sharmanyu on Jul 18, 2019
I have a purchased hdfc fast tag and have recharged it with rs. 1000 and rs. 100 credited later to the account of fastag. Now it show rs. 1100 as clear balance.
When i crossed toll it is showing no balance. Please look into the matter.

I tried calling but no reply from hdfc. Very hopeless service.

Wallet id :[protected]
Customer id :[protected]
Following email/ contacts not working :
[protected]
2) [protected]

Please provide me solution as soon as possible, or else will have to surrender my fastag because...
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — even after minimum due payment my account is on hold

 Nilimak07 on Jul 18, 2019
Hi,

This is nilima kotkar. I had missed paying on my credit card payment for 1 month. Afterwards hdfc people tried reaching me, but since i am out of country i was not reachable.

After i saw mail, and i checked my account it was on hold. After i paid my minimum dues for 2 months, still my account is not being released.

We are following up with bank for more than a week, all my home loans got bounced.

I don't know why hdfc people are behaving so pathetic....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — credit card transaction unauthorized

 Lokesh1491 on Jul 17, 2019
Hi,

There is an unauthorised online transaction happened today at 20:00pm with my credit card. An amount of 7900 was deducted against itunes. Combill hdfc credit card.

First 76rs deducted and reversed back and then 7900 rs deducted without my knowledge.

Please refund my money back as soon as possible and i holisted the card as of now.

Regards,
Lokesh
[protected]
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc personal loan executives cheated me with wrong information and misguided, processed with higher loan processing and interest rates

 [email protected] on Jul 17, 2019
Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — credit card noc

 Sasisk006 on Jul 17, 2019
Dear sir my credit card account was closed. How can i get for noc. I need to be apply for new credit card they are asking noc is must so how can i get the noc for my closed credit card. Which branch i need to send noc form can u possible to send the noc from for my account. The credit card account was permanently closed i need only noc for that closed credit card....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank dc intl pos txn markup+st[protected] without my notice.

 Sanket Bhoir on Jul 17, 2019
Why i have been charged in below txn without my notice & Today deduct 233rs .
closing balance showing 700rs but available balance showing 467rs. Could you please let me know at the earliest.
1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 23RS
2.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 28RS
3..DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :28RS
4. .DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :23rs

I used to ignore but know it is costing me more money....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — my internet banking

 Amrit Kumar Mishra on Jul 17, 2019
My mother is using hdfc bank account in nimapra odisha branch since 1 year. While trying to activate internate banking it showed us that mobile no is not registered, then after consulating with bank i registered the mobile no in atm activated internet banking. But it again repeating the same massage. What to do now ? how many times i need to register the mobile no pls clarify...
Complaint comments  Read comments Complaint category Internet Services

Hdfc Bank — I am not interested

 R gowtham on Jul 17, 2019
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 7026197
Name :- r gowtham
Mobile no. :- [protected]
Credit card number ending :- 8855...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — vrn already mapped with other tag-fastag

 yoganand d on Jul 17, 2019
Hello hdfc fastag higher authorities,
My compliant no is sr[protected] raised on 4june 2019 with hdfc fastag support toll free number.
When i called support few days back, they said the fastag id (E[protected]e fa00 0e95 6c1d) was delinked/closed.

So i tried registering my new fastag in myfastag app. Error throws.
"vrn already mapped with other tag"

I called 1033 support. They told the error is because of my previous hdfc fastag still visible and active in nhai portal. 1033 support advised to contact back hdfc fastag support and get it...
Complaint comments  Read comments Complaint category Other

Hdfc Bank — cancel and refund

 charan514 on Jul 17, 2019
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3787 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :4869560
Name :- rajashekar r
Mobile no. :- [protected]
Credit card number ending :- 3787...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — credit card renewal

 PraveenBM on Jul 17, 2019
I'm having the hdfc credit card ([[protected]]) and this has been expired in jun-19, still i didn't get the new card however they just give me the billing statement every month along with there service charges. Just want to know if i'm not using the card since last 6 months then for what you are charging the service fee.

Please look in this on priority and get the card renew as soon as possible or contact me on my registered mobile number. If i'll not get any update for my new card till the next billing date i would not pay the charge, outstanding or late fee for the existing...
Complaint comments  Read comments [2]Complaint category Banks

Hdfc Bank — credit card noc

 Viask on Jul 17, 2019
Hey hdfc team care. I got a call from hdfc bank that my transactions pay are pending so i made the payment throgh hdfc bank and noc was going to come to me. I made many calls after the successful payment. But i didnt got the noc the no. I have of customer care is not picking my calls. And the services are not good. I need my noc and i wont use the card again reply as soon as posssible...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — online transfer of funds not working

 Gurinderpal Sandhoo on Jul 17, 2019
I have an huf account with the hdfc bank, sector 43, chandigarh. This account is since the inception of the bank of punjab. (Abt 25 yrs back). Till about 2 yrs back everything was going on properly but then i started facing problems with online transfer of funds. I visited the branch in sector 43 chd with my problem and they promised to look into it. That day gone and till today i have paid 10 visits to the bank, submitted my kyc documents 2 times, but the problem remains unsolved. Since the past 1 week my atm has also stopped working. Looking forward to you for solving my problem at the earliest....
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — wrongly charging rs.177

 mohsin nandhla on Jul 16, 2019
My self suleman patel,

I have noticed when download my bank statement that hdfc bank charging me account maintainance charge of rs 177 from last three months may june and july even after i am maintaining my account. I have a account of hdfc bank ankleshwar. I dont know why they charging me like this i can give my detail if needed here.
Requestimg bank to please check it out and expecting reply from bank and refund in my account....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — deducting money about don't know what

 Shreyangi Padloskar on Jul 16, 2019
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BanksHDFC Bank I'm complain about adhoc stmt charges
[Resolved] Hdfc Bank — I'm complain about adhoc stmt charges

1 Review
Pune, Pune District, Maharashtra, India
manu9852 on Dec 27, 2017
Submit a Complaint
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — fastag charges

 Ramandeep83 on Jul 16, 2019
Hi

My fastag id is[protected]. I got the below message today

"Dear Customer, Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle MA3CZF63SKD534229 at Toll ELECTRONIC CITY Phase 1 on[protected]T07:34:26. Balance amount in the A/c is Rs. 150 - HDFC Bank Ltd."

However I had paid for to and fro of toll and the receipt of the toll is given below:

Kindly confirm why was I charged? Additionally the single pass is of 45 rs whereas I was charged 50rs for no reason

Regards

Ramandeep Singh...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — request for noc of credit card loan

 Maaahi chauhan on Jul 16, 2019
Dear Sir,
I mahaveer Singh (Customer ID[protected] have paid my complete remaining balance of credit card (No ending with 5575) jambu loan (loan No[protected] to HDFC account on 16.06.2019 as provided me by HDFC and status of loan shown "closed" in online in my id.

I therefore requested you to closer certificate or NOC may kindly be issued to me please on my email ID chauhan.[protected]@gmail.com.
I will ever greatful this act please.

Regards,
Mahaveer Singh...
Complaint comments  Read comments Complaint category Credit Cards

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