HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 52%
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23812
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2460
down
1038
up
1002
down
565

Phone:
Phone:
up
981
down
477

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
52%
Complaints
23812
Pending
1924
Resolved
11769
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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 ankit3027 on May 28, 2020
Hi,

I have purchased iphone-11 on the 15th of january 2020 using the hdfc debit card and eligible for 6000 rs cashback, but i did not receive it.

Below are the transaction details of my transaction, please do the needful.

Transaction id: [protected]
Transaction date: 15 jan 2020
Transaction amount: 64900

I haven't found any category to raise my complaint on the hdfc bank site and also i am writing continuously to [protected]@hdfc. Bank.com but i haven't received any reply yet.

Thanks,
Ankit

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     Vineet Gulia on May 28, 2020
    I purchased iphone 11 from reliance digital on 1 jan 2020 under cashback scheme from my hdfc debit card which entitles me for a cashback of rs 6000. It is clearly mentioned in bill as well. Attached below. It has been more than 4 months and i haven’t received my cashback yet.

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       guralamounika124 on May 28, 2020
      I have ordered the gift card in march.. It is june already and i didnot recieve any card nor a communication regarding the card.. Not even the hdfc customer care people were ready to answer

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         Shinesh P on May 28, 2020
        I am struck with login to the mobile banking facility of hdfc bank, i already talked to the relationship manager, they are saying to change my email address, which cost 100 rs. The email address i provided during the bank registration is never changed and i am not willing to change my email address and what if the new email address provided also didnt receive the otp?
        Please restore the service as it was working earlier at the earliest.
        I missed to add, surprisingly I am receiving the bank statements and other offers in the same email address

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           Parveen Sangroya on May 28, 2020
          I have bought my iphone11 with hdfc bank debit card on 11/01/2020 in apptronix yamunanagar (Hr). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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             MohammadGufran on May 28, 2020
            Funds on hold
            Account number: [protected]
            As on date: 27 may 2020
            Amount held by
            Hdfc bank (For mirevenue hold through gefu): ₹718.52
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
            How can be recovered my amount?
            I need my amount current situation
            And in lockdown situation i am already ask hdfc bank relationship coustomer care person about non maintain amount charge he said in 3 month can't detect any charge... So why hold my amount

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               Avinash Buragohain on May 27, 2020
              Dear sir the hdfc bank has put an amount on hold, i am not able to work for the lockdown as i work night shift in a bpo

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                Complaint comments  RespondComplaint category Loans

                HDFC Bank — iphone 11 cashback not received

                 PriyankaPranay on May 27, 2020
                I have bought my iphone11 with hdfc bank debit card on 28/12/2019 in Vijay Sales. As mentioned by hdfc bank (To receive cashback...
                Complaint comments  Read comments Complaint category Banks

                 hansraj jaiswal on May 27, 2020
                As i have withdrawn 10000 on 21/05/2020 from ujjain and same has been debited on same day but 0n 26 may bank also debited of rs 10000 by name of "mctf atw 21/05 517725xxxxx2791 ujjain". I have not withdrawn any amount since 21/05. And i am also not in ujjain since 23 may. It means this is double debit of 10000 which is withdrawn in 21/05. Kindly solve the issue and credit 10000 in my account.

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                   prakash sumo on May 27, 2020
                  I made a transaction in 22 Dec 2019 at triplicane Peter England showroom purchased 5000 for clothes.7.5% cashback is not received till now after 90 day completion

                  In my statement Peter England represent as a Madhura fashion

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                    Complaint comments  RespondComplaint category Clothing, Shoes & Accessories

                     GosaviD on May 27, 2020
                    Dear sir,
                    The hdfc bank has put a hold on my funds of rupees rs. 6880 mi revenue hold through gefu, ac number is
                    Ac holder name. Deepak chandrakant gosavi
                    Account number: [protected]
                    Ifsc: hdfc0000825

                    I request you to investigate upon my concern and resolve my issue as soon as possible

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                       SatyamShrivastava1 on May 27, 2020
                      Dear hdfc team,

                      On 25/01/2020 i had bought iphone 11 under the offer of rs 6000 cashback. Still i have not received the same also no customer service of hdfc is there to support on this topic.
                      Request hdfc to resolve this issue at the earliest.

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                        HDFC Bank — Hr negligence

                         Gchadha7 on May 27, 2020
                        Here i would like to draw the attention of those who hire HR for hiring new employees.
                        Recently i applied for job...
                        Complaint comments  Read comments Complaint category Banks

                        HDFC Bank — Auto payment deducted but failed and not reversed back to my account

                         Abhishekpat2312 on May 27, 2020
                        The amount of 2469 was deducted from my account as an auto payment to amazon pay later (Capital float) refund of failure transaction...
                        Complaint comments  Read comments Complaint category Banks

                        HDFC Bank — auto payment deducted but failed and not reversed back to my account

                         Abhishekpat2312 on May 27, 2020
                        The amount of 2469 was deducted from my account as an auto payment to amazon pay later (Capital float) refund of failure transaction...
                        Complaint comments  Read comments Complaint category Banks

                         SatyamShrivastava1 on May 27, 2020
                        Dear hdfc,

                        I bought iphone 11on 25th jan, 2020 under offer of rs 6000 cashback. It's been more than 120 days now & i haven't received the cashback till yet.
                        Please resolve the issue at the earliest.

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                          [Resolved]

                           learner's guild on May 27, 2020
                          I have bought iphone 11 pro max on hdfc debit card on january 25 2020. I was supposed to get 7500 rs cashback with in 120 days but i haven't received any cashback. It's been more than 120 days.

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                             Nagesh Sonone on May 26, 2020
                            I am seeing 590rs deducting from account several times periodically in some days. I don't have any auto payment the best i know. I am not able understand this transaction without any information provided in this regard.

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                               BhavikaJa on May 26, 2020
                              Hi. I have not received the cash back on purchase of my iphone 11 from my hdfc regalia cc on 2 feb 2020. It’s over 120 days. Please advise. I purchased the phone from unicorn outlet in infinity mall malad west

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                                 bairavi m on May 26, 2020
                                We purchased i phone using hdfc credit card on jan 31, they promised us for a cashback within 3 months, but its more than 3 months, we haven't received any

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