HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16323
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2251
down
929
up
924
down
519

Phone:
Phone:
up
903
down
432

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16323
Pending
1712
Resolved
8470
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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Hdfc Bank — unauthorized transaction and customer service struggle

 Ashmi1 on Jul 14, 2019
There is unauthorized transaction happened from my hdfc credit card and i struggled to raise the complaint as when i called customer service, the first time one lady received the call and she gave me incorrect information and kept on repeating same sentence instead for replying to my query and without saying anything she kept me on hold for 15 minutes then she said that she has raised complaint and i will receive a call soon and did not provide me any details of the complaint. I even did not receive and sms or email with the complaint number or acknowledgement. Then i again called the customer service,...
Complaint comments  Read comments [2]Complaint category Banks

Hdfc Bank — hdfc bank fraud with me (miss used my cheque no 146268 for amount of rs 7000/- without any reason and without any information) [Resolved]

 Sanku84 on Jul 14, 2019
Dear sir/ madam,
Sankarsana swain her, i am take a personal loan on hdfc bank as on year of 2017 loan account no is 50085038 and i am submit the all documents with 3 blank cheque (Cheque nos is 146275, 146267 and 146268) as per requirement of hdfc bank executive mr. Parveen kumar mobile no is [protected] on date of 10/08/2017. Hdfc bank execuitive one cheque no 146267 used for amount of rs 6428/- as on date of 16/08/2017. Before my loan amount credited in my account, i disscuss with mr. Praveen kumar with phone call on same day regarding this and mr. Praveen kumar say this is our bank process...
Complaint comments  Read comments [1]Complaint category Loans

Hdfc — reg 33403505 bank account - incorrect email id on profile

 bhaveshvora on Jul 14, 2019
I am receiving emails for this bank account but i am not the account holder. Hdfc has incorrectly put my email address on the customers profile. I've already contacted jayesh sonagara and ankit makwana, relationship managers, to remove my email address from the profile, but they havent responded since june 2nd when i sent the below email to them.

Hello jayesh,
I have been receiving emails intended for your customer in my gmail inbox. I am not actual customer of the hdfc account mentioned in this email. Please remove my email address [protected]@gmail.com from all the bank...
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — refund the transaction

 max sanu on Jul 13, 2019
Yesterday I did SUN DTH Recharge of 589 in niki through HDFC payzapp. The amount got deducted from payzapp but I received no order ID in the niki app also recharge has not been done.I Received Transaction ID Transaction ID[protected]from payzapp.

Contacted Nikki customer care below is the reply I received

We regret to let you know that we haven't received the payment hence it might be stuck in the payment gateway. So we will request you to raise a chargeback with Payzapp or you can get in touch with Payzapp and share the transaction id with us which starts with 3 so...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc bank mandate reference number

 Avs007 on Jul 12, 2019
I received a message today around 11:40 am, states:-
Dear customer mandate reference no: hdfc[protected] issued to tata aia life insurance co. Ltd. With value rs. 125400.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Few days back i applied for insurance from tata aia life insurance co. Ltd but due to poor return from the scheme i pulled out from the deal and cancelled payment of cheque through hdfc netbanking.

Then why this message came to me when i did not availed any service from tata...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — blocked my account

 Amit Johar on Jul 12, 2019
My account is with HDFC since 2012 and it is Salary account . My c ID is 42950943
. And Bank Bolocked my account without any prior information, no sms and no mail received regarding this. And know I am suffering with many problems not able to do any transaction. And not in my Home town for next 3-4 more days.Please do the needful....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — credit card got disapproved deliberately, intentionally without any reason

 rkmishra19 on Jul 12, 2019
Hi,
MY concern is as mentioned below:
Application Reference Number 19F[protected]N1

HDFC Bank has done Address verifications on both my address(Office and Residence), wasted so much of valuable time.
I do have a CIBIL score of 760.
I applied it through Card-on-Card basis, how come it got rejected? As the other Bank approved the same application.

Still, the bank has declined my application, stating some casual reasons....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — third party call

 KSA LEGAL SERVICES on Jul 12, 2019
Mujhe hdfc thard party ki call aa rahi ki oh mere office me polish lekar aaye hai or mujhe damki de rahe hai ki mujhe paise do warna jaan se maar denge mera naam deepak nagar hai or mai tujhe uthwa lunga tere office se kya aise hdfc wale call karte hai paise mangne ke liye oh mere ghar par bhi polish wale bhe rahe hai or meri famliy ko dhamka rahe hai please help ye log mujhe paresan kar rahe hai unka number hai-[protected], [protected] or mera number hai [protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — asked to remove a number still receiving calls on that number

 Veen12 on Jul 12, 2019
I had asked hdfc to remove a vodafone number and they had assured me that they have removed it but they have again started calling on that number. Please ask them to don't use that number for anything no call and msgs. This number belongs to my granny and they keep harassing her even though I have provided them with my own two numbers. Sometimes I am not able to pick up calls due to work but that doesn't mean they can harass my grandma and after they assured me that they have removed this number from the account....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — esc charged

 sanjayachauhan on Jul 12, 2019
Dear sir
I have salary account in hdfc bank.in the last year i purchase mobile phone on emi by capital first finance ltd. That time my emi is bounced fourth time but no esc charge was deducted from my account. But now last month my lic premium of rs.1037 on 15 june was bounce. My bank charge me rs 574 for this. And also lic chargeed rs 125. How reasonable it is. I think it is not believeble
I was cheated by bank.
So i request you to reply me what is genuine for me. Pls my customer id is 67026928...
Complaint comments  Read comments [3]Complaint category Insurance

Hdfc Bank — bank not willing to close account

 RajKolk on Jul 12, 2019
In connection with closing my hdfc account[protected], i have visited the hdfc home scgc branch - kolkata
Numerous times requesting for a closure of the above mentioned account.
I have had numerous communication with the hdfc banker - kaushik chowdhury (+91-[protected]), dating back more than a month
Who had assured me that the issue will be resolved and account will be closed but to no avail. Kindly note this constant correspondence and non co operation from hdfc is causing me tremendous stress and anguish....
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — without informing me or warning me I see that I have rs -3986

 satish406 on Jul 12, 2019
My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never...
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — credit card settlement letter

 karthick2685 on Jul 12, 2019
Account/customer id: 51779725
Registered contact details/email id: karthick. [protected]@gmail.com
Credit card number: [protected]

Dear sir/madam,

I used hdfc credit card ([protected]) in 2014 and have done settlement with hdfc card department on 2015, it is showing as settled in cibil, even they not given me the settlement letter.

Now i am moving for a hosuind loan with some other bank i am in need of that settlement letter for that i am continously following this with hdfc customer care and throughmail for nearly 2 month but...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — request of noc

 yuvaraju lic on Jul 12, 2019
Please provide noc letter of two wheeler registration number ka-03-en-7417 for fc bangalore karnataka please send me noc letter to this email id = [protected]@gmail.com i have get two-wheeler loan no 2004 through centurion bank vellore branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hdfc Bank — frequency adho received for processing

 SavIo07 on Jul 12, 2019
Hi,
I just received a msg from hdfc stating "dear customer mandate reference no: hdfc* issued to ava lifestyle products and services p l with value rs. 770.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch."
I haven't issued or requested for such.
As i have gone through this form, i encountered various issues of this kind that people have faced earlier.
Kindly resolve it at the earliest @hdfc...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc bank negative balance

 Kevi_Xavi on Jul 12, 2019
My name is kevin, email id [protected]@gmail.com. I had a salary account with hdfc bank and after me leaving the company i wasn't using the account which was zero balace account after few months when i check i see -7142. I went to the bank to close the account they said i need to pay the negative -7142, and the help desk was was of no use when i reached out to a branch in perambur ifsc code hdfc0000880. Why should i pay for something that i don't ask for.. Such scams are happening!!!...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — credit card application declined

 Ashok_GpT on Jul 12, 2019
Hi, i have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile.
My all the documents are clear even after submitting all the documents i have received a verification call and that was also clear then why the hell my application is rejected, pathetic service by your end. Before...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — personal loan 40987909

 jyoti100000 on Jul 12, 2019
The Bank has a habit of not replying to any query. Their officers are uncouth, unresponsive and purely compartmental.

I have taken a personal loan. As my salaried income was stopped for 7 months, I had requested them to invoke the insurance policy and pay my 5 instalments.

They never reply and they have no information. I receive call from different persons whose only point in demanding payment. They send some agency people who cam only be treated as goons. One person called Sagar threatened to issue a warrant as if they are the custodian of law.

They...
Complaint comments  Read comments Complaint category Tax Services

Hdfc Bank — I am looking for noc for my credit card

 Anshita Sharda on Jul 12, 2019
I am looking for noc for my credit card, customer support team says card was blocked so we can't help but they gave me a number to call on, that number is never operational please call me at nine five 99 three zero 77 five eight
Please help me out or atleast tell me who can help me, so that i can get my noc asap.

Also arrange a call back from the concerned team or else share the email address on which you want me to mail you back....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank has deducted 4300 inr as 3rd party

 wayankit92 on Jul 12, 2019
Hello,

I have made 4 cheque cleared with amount 80k, 1.37lac, 1 lac, 1.25 and bank has deducted 4300 inr as fees for cheque clearing. As per rbi guidelines there should 150 inr charge above 1 lac cheque clearing. However hdfc bank has charged 4300 inr for 4 cheque clearing.

I have to close the bank account and will resister complain in rbi. There is 15 hdfc account running under me and i should expect quick resolution from hdfc....
Complaint comments  Read comments Complaint category Banks

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