Claimed

HDFC Bank Complaints & Reviews

3
Last updated Jun 7, 2023
Complaints 32251
Resolved
18324
Unresolved
13927
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2747
1302

View more phone numbers

Phone
+91 22 6160 6161
1079
587

View more phone numbers

HDFC Bank reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:KOTTUKKAL HOUSE,POST VALAPAD

ACCOUNT NUMBER [protected]
CUST ID [protected]
yes, this account had not used for past few years, we were using the credit card only. we were decided to use the account after paying the minus amount showing in the account and i have transferred INR 15, 000. after the negative balance in the account balance was INR 11000.
but after few days they have deducted a total of INR 6000 in the name of GST and extra charges.
We were not aware that we can register the complaint.
this is not acceptable at all to deduct the amount in some name after clearing the negative balance in the account.

we need the refund of the charges urgently. this happened in last financial year.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Report
    Copy

    2521 is debited feom my account but money not credited, reference number is[protected], when it will return my money
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      2521 money is debited and i got message transaction time out, when it will return my money
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        I feel my account unsafe with HDFC bank RM - Simran Kaur, I have asked many times to remove this RM and called customer care so many times, but, havent heard anything on that plus the RM itself is calling me and trying to talk over.

        I had many issues with CC, with account these are all unresolved and none actions are taken care of,
        apart from that I was offered HDFC Ergo insurance plicy with all fake updates provided by 10ppl and all these 50 ppl were looking into my banks transactions and amount which is very unsafe.

        When I decided to cancel the policy I was told by my RM that there will be no cancellation charges as I have asked them to cancel within 24hrs, but I was charged cancellation fees as HDFCErgo employees did fraud to me.

        HDFC is losing its credibility, I never had any bad experiences but the moment this RM is aligned to my account I feel safe with my account.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

          I am unable to visit the branch kindly help to resolve it and enable all services
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But I had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

            Kindly unblock and enable all services as unable to visit the branch
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Address:vill-sargadi,nawasu

              ATUL SINGH BHANDARI
              My acknowledge number is 11692814, dated 17.05.2023, payment transaction is cancelled due to erroneous amount. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                There has been a hold of Rs6700/- on my HDFC Bank account for more than 6-7 days till . I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as as I only now have 20 ruppes in my account
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  My April month Home loan EMI was auto debited on 27th April which is my EMI autopay date, it was auto debited and as there was sufficient balance in account there is no any such case which leads to " ACH Debit return charges of 531₹.

                  Please assist me immediately and refund ach debit return charges of 531 ₹ immediately.

                  Or else o will file grievance against bank to cut charges wrongly and that also without customer knowledge.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    I am Suganya.S Employee code 138336. i was worked as a sales officer in HDFC bank, Prince kushal towers, Mounroad, Chennai. I was relieved the company on 15th august 2015. but still i haven't received my relieving letter and FNF final settlement.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Address:HDFC Bank Near ICG Collage SFS Agarwal Farm Mansarovar Jaipur Rajasthan

                      Dear Team

                      My Name is Dharmendra sharma and, i have account with HDFC Bank and Yesterday 15-5-23 i Deposit Cash at HDFC Bank Branch which is Located at SFS Near ICG Collage Mansarovar Jaipur Rajasthan but While Depositing Cash machine got Stuck and Neither i Got Cash Back not Deposited to my Account, i Compain in HDFC Bank with Error Slip and Application But Still there is no Such Help i am Getting from them they are Just Saying will be done at back end It's Such a Worst Behaviour i Got from an Reputed Bank Staff

                      My Dinomination was

                      164*200 Notes were There

                      Account -[protected]

                      Branch Where Cash Deposited -SFS Agarwal Farm Near ICG Collage Mansarovar Jaipur Rajasthan 302020

                      It's Requested to please check and Help to Get this Resolved
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Address:C-220 FORTUNE GREEN HOMES MAYURA

                        Its been a hassle since i have create an account in hdfc.

                        1, first my kyc was not done, and the nearby branch was saying that i have to go to main branch., and since i opened an account online so branch does not exists.
                        i travelled 40kms to find the bank spend 3k on that but still kyc was not done and account was blocked.

                        2. i contacted a representative and he helped me but i had to travel another 30kms to get my kyc done and activate my account.

                        3. now i am supposed to get my welcome kit delivered but its not getting delivered and its been more than a week.

                        i am not able to activate net banking and do any transactions with my account,

                        so what is hdfc expecting from their customers, , tthey should stop their work and be after them

                        pathetic service from a bank.. which is considered to be a big bank.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I spoke with your office mr. Jayprakash Patra ([protected]@hdfcsales.com) regarding the home loan balance transfer. on 11th Nov 2022 I sent all the required documents on the above mentioned email address and his WhatsApp number (+91-[protected]). after all the documents I paid the loan processing fee of Rs. 3540/- dated 12/11/2022 (Transaction reference no (YIC[protected]), which Mr. Jayprakash Patra assured that the processing fee will be adjusted at the time of loan sanction. On 15th nov 2022 I submitted my adhere consent on [protected]@hdfcsales.com. after some days I received a call from Mr. Jayaprakash part informing me that my rate of interest (ROI) against the home loan balance transfer would be between 10 to 11%. but my existing home loan ROI was below 9.1% in the month of nov so Iinformed to cancel my application and return my processing fee amount. Now it's been almost more than 3 months my processing fee is not yet refunded. and Mr. Jayaprakash is not answering my calls and messages. Please refund my amount of rs. 3540/- at the earliest.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://www.hdfc.com/grievance-redressal ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Dear sir
                            de-link my terminal on an urgent basis and deactivate TID. de-link from my account as soon as possible. Because I want to close my account and revert my low usage charges, I already mentioned the statement in mail. i don't have that much use of swipe machine.
                            your terminal is already pick up two years ago but do not de-link my account and regularly deduct low uses charges. Kindly please reverse my amount in account.After so many mail even today low usage charge has been deducted from my account. this is ridiculous . please do needful
                            kindly find attached and below details
                            Tid number :[protected]
                            Name of account :- THE CAKE HUB
                            account number :- [protected]
                            Name of costumer :- MANDAR WADKAR
                            Contact no :- [protected]
                            address :- shop no 4 shri siddhivinayak chs opp GP school kargil nagar virar east 401305
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              I had made payment through HDFC Pay Zapp on 11.05.2023 for recharge of my BSNL mobile. The amount Rs. 599 successfullt debited but the till date the mobile not acyivated the services. HDFC Pay Zapp has not refunded the amount yet. Requested to refund the amount at the earliest.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Address:Pune

                                The first transaction was completed on[protected]
                                [protected] AMAZON SELLER SERVICES MUMBAI 43, 229.78 Dr

                                This was converted to EMI on[protected]
                                [protected] AGGREGATOR EMI - OFFUS (Ref# 09999999980217000061623) 43, 229.78 Cr

                                I returned this product to Amazon and refund for the same was completed on
                                [protected] AMAZON SELLER SERVICES MUMBAI 43029.78 Cr

                                After this return,...
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges.

                                Mobile number [protected]
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges. I request HDFC BANK to return my money.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    I applied for HDFC Credit Card on 19.04.2023 offline. I received message with reference number 23D[protected]W1 on 20.04.2023 'credit card in process' From 20.04.2023 to 12.05.2023 tracking status was 'credit card is in process' suddenly on 13.05.2023 tracking status was changed as 'record not found' I couldn't understand wheather credit card is in process or declined or approved.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I applied for HDFC Credit Card on 19.04.2023 offline. I received message that credit card is in process with reference number 23D[protected]W1. From 20.04.2023 to 13.05.2023 track status was 'credit card in process'. Suddenly on 14.05.2023 status was changed as 'no record found'
                                      I couldn't understand wheather approved or declined or in process. After 23 days status has been changed from 'credit card in process' to 'no record found'
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit