HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 53%
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23721
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2457
down
1037
up
1001
down
565

Phone:
Phone:
up
981
down
477

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
53%
Complaints
23721
Pending
1930
Resolved
11749
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (3534)

HDFC Bank Complaints & Reviews

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 Rohit Rt Rajput on May 20, 2020
What happened without permission amount deducted my account 536
Refund my amount in account

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     Anonyo on May 20, 2020
    Kindly explain the following amounts deducted

    19th may 2020: rs. 176
    16th may 2020: rs. 590
    23rd april 2020: rs. 590
    21st april 2020: rs. 590
    5th march 2020: rs. 590
    15th january 2020: rs. 1180

    Total amount due for explanation: rs. 3716

    I have not authorised any of these charges. Kindly explain and if there is no protocol followed, please refund the entire amount of rs. 3716.

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      HDFC Bank — Iphone 11 refund still not received

       b.prateek1998 on May 20, 2020
      I have bought my iphone11 with hdfc bank debit card on 13/1/2020 from unicorn infosolutions pvt. Ltd., defence colony, new...
      Complaint comments  Read comments Complaint category Banks

       atul Gupta's on May 20, 2020
      I have purchased i phone 11 on 26 november 2019 and they told that i will receive my cash back in approximately 120 days and it’s been more than 180 days and i have still not received my 6000 cash back.. I have written 9 mails in this 6 months but no solution.. They mailed me and said that they have put the amount on 26 feb or 26 march and told me to send the bank statement from 1 feb till date.. I attach my account statement which showed no entry of cash back and mailed them.. And now they r saying to send the bank account statement from the time of purchase.. How could they r not sure at what date they have accounted the cash back.. These r only the rubbish and crap.. This hdfc bank is total fraud cheater corrupt people...

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         kshitiz9995 on May 20, 2020
        I have bought my iphone11 with hdfc bank debit card on jan/24/2020 in dehradun. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month end). I haven’t received my cashback till now, only 4 days left out of 120 days. I have asked in apptronix, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.

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           Hammir Singh on May 20, 2020
          Hi sir Mera payment hold ho gya iska Kya reason hai

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            Complaint comments  RespondComplaint category Loans

             Krishnakumar8143 on May 20, 2020
            I made two transactions at B Mart super market of rs 2175..first one got failed but amount deducted from my credit card and second one is successfully process..so please help me getting my money back which is related to the failed transaction

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              [Resolved]

               sourabh3010 on May 20, 2020
              I purchased iphone11 128gb from reliance digital hinjewadi, pune on last week of january.
              There was a flat cashback of ₹6000 on this phone.
              Its been more than 120 days and I haven’t received any cashback as of now.

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                Complaint comments  RespondComplaint category Mobile Handsets

                HDFC Bank — Consumer loan cashback not received

                 sowmyabangalore on May 20, 2020
                Hi,

                I took a hdfc consumer durable loan on 30 oct 2019 while purchasing a dining table from royal oak bannerghata,...
                Complaint comments  Read comments Complaint category Loans

                 aktiwari2287 on May 20, 2020
                There was some balance in my hdfc account, hdfc has deducted the complete balance without informing from my account.

                "DEPOSITORY CHARGES APR[protected]"

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                  HDFC Bank — Cashback not received

                   naveen simani on May 20, 2020
                  Purchased lg washing machine for 38990 inr at reliance digital using my hdfc card on 31 oct 2019..
                  Offer was 10% discount...
                  Complaint comments  Read comments Complaint category Washing Machines

                   Hanamant Palabhavi on May 20, 2020
                  I had purchased I phone XR from Apple store on 26 December 2019 On cash back offer by using HDFC Debit card .. it’s more than 120 days from last date of the month of transaction still I have not received any cash back ..

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                     tabish pathan on May 20, 2020
                    Debit from my account
                    Date 19/05/2020
                    Withdrawal118.00
                    Cheque/Ref No.MIR[protected]
                    NarrationADHOC STMT CHGS INCL GST 050520

                    How it is possible directly your debited from my salary account. There no notification nothing .give the description for this as soon as possible.

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                       nishad rahiman on May 20, 2020
                      I have purchased iphone 11 from aptronix hyderabad on jan 2020 with no cost emi and cashback, where cashback of 6000 is offered by hdfc, the cashback is suppose to be received within 120days of purchase, but it hasn’t been received yet, 120 days are already over, its been 4th emi month. Please check this at the earliest. Request the cashback to be credited soon.

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                         naman945 on May 19, 2020
                        I am very disappointed with hdfc bank as today on 16/05/2020 they have charged me rs. 22420 as due to corona condition when people are dying i was unable to maintain balance for my sip of rs. 11000. I have my salary account in this bank and i am using hdfc from my first salary. This very disappointed you have charged rs. 22420. If i were having that much of amount i could have payed rs. 11000 sip. I have saved it for come emergency. I still have faith in you, so kindly refund my rs. 22420 back in my account. There are total 38 transaction of rs. 590.
                        I will close my account this is not banking this is complete fraud you are playing with your own customer's emotions and at the time of Corona.

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                           Deep.aakash on May 19, 2020
                          Dear team
                          You guys has holded my 2619 amount from my saving account, kindly refund that because we are going with very tough time due to this lockdown
                          And why you cheater always hold unnecessary amount from my accnt
                          Kindly refund immediately
                          Acc no [protected]

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                            HDFC Bank — iphone 11 cashback of rs 6000 not received

                             harpreetsingh89 on May 20, 2020
                            Hello,
                            I purchased an iphone 11 on 02/jan/2020 from sawhney telecommunications, jail road, tilak nagar, new delhi...
                            Complaint comments  Read comments Complaint category Credit Cards

                             Swathi Kumar14 on May 19, 2020
                            Hello HDFC Team,

                            i have transferred 25000 from my salary account, it deducted from my account and not received in recipient account as well.

                            i got message to my registered mobile number as timed out due to technical reason, ref no:[protected]. Please help me to resolve te issue as it is very urgent for me

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                              HDFC Bank — Iphone cashback not received

                               Seirra Yankee on May 19, 2020
                              I have purchased i phone 11 on 31/01/2020 on cash payment from from hdfc debit card with on going cashback of rs 6000/- within...
                              Complaint comments  Read comments Complaint category Banks

                               Bobby Dhaliwal on May 19, 2020
                              Maine 19.5.2020 ko bal karvaea apne acount me 5000 bank ne 3 baar mere[protected] bal cut kr liyea meri ek kist pending thi lockdown ko vajah se nai di maine bt 18.5.202 ko maine kist pay ko agle din mere 3 baar paise cut kiye gae majbooti me maine kist nai pay ko kyu ke kaam per nai ja pa rha tha mai... Plz mere paise mere ko vapis kiye jae nai to mai khud ko kuch kr ke mar jau ga kyu ke mar mar ke paise jma krta hu mai

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