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HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 61%
26426
COMPLAINTS
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2533
down
1094
up
1023
down
594

Phone:
Phone:
up
1013
down
505

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
61%
Complaints
26426
Pending
0
Resolved
15352
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank related photos (6357)

HDFC Bank Complaints & Reviews

Sort by:
H
Jan 17, 2021
San Francisco, United States
Hi Team,

I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction...
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P
Jan 16, 2021
Delhi, Delhi
This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 15 jan 2021 under the name of depository charges dec-2020.

Kindly refund this amount.

Complaint Status


[Jan 16, 2021] HDFC Bank customer support has been notified about the posted complaint.

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    R
    Jan 16, 2021
    Kolkata, West Bengal
    DATE: 16.01.2021
    TIME:2.00 PM TO 4.00PM
    Unable to make GST payment without OTP received in our registered mobile number. Failed 4 times because OTP not received on time and user timed out. We have been facing this problem for the last 1 month and making payment through HDFC Bank is becoming tedious job.
    Please take necessary steps against the bank to rectify the server issue.

    Complaint Status


    [Jan 16, 2021] HDFC Bank customer support has been notified about the posted complaint.

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      M
      Jan 16, 2021
      Mumbai, Maharashtra
      I had applied online for Fastag from your portal on 05/12/2020.
      HFR01705814

      It was also informed that...
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      [Resolved]

      A
      Jan 16, 2021
      Mumbai, Maharashtra
      I had made an IMPS transaction of Rs. 50, 000 to a beneficiary from Union Bank of India on 15th Jan 2021.
      The amount was debited from my account but did not get credited into beneficiary account.
      IMPS reference number is :[protected]
      IMPS transaction timed out
      Complaint marked as Resolved Jan 17, 2021
      Got the amount refunded into my account

      Complaint Status


      [Jan 16, 2021] HDFC Bank customer support has been notified about the posted complaint.

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        N
        Jan 16, 2021
        Visakhapatnam, Andhra Pradesh
        Paid Rs.1500/- for fastag on 9.12.2020. but till todate i have not received fastag or information.

        I paid Rs.1500/- through HDFC bank online. and informed me that my fastag is being processed. but not yet received.

        Payment reference No.[protected] RAJPAZORPAY SOFTWARE.

        PLEASE SEE INTO THE MATTER AND EXPEDITE THE MATTER.

        K NARAYANA RAO
        [protected]

        Complaint Status


        [Jan 16, 2021] HDFC Bank customer support has been notified about the posted complaint.

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          S
          Jan 15, 2021
          Mumbai, Maharashtra
          My fastag account got debited for toll on Mumbai Pune Highway and I was also asked to pay cash. So I had to pay 2 times.
          Fastag

          Complaint Status


          [Jan 15, 2021] HDFC Bank customer support has been notified about the posted complaint.

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            R
            Jan 15, 2021
            Gaya, Bihar
            I have applied for current account on 29th December in HDFC sector 23 A Gurugram branch. They said that account details will...
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            J
            Jan 15, 2021
            Airoli, Maharashtra
            A/c No.- [protected]
            My Internet banking & account has been blocked since 3 days due to multiple failed UPI transactions...
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            F
            Jan 14, 2021
            Noida, Uttar Pradesh
            I have a message show in my credit card statement i.e.O FFUS emi, PRIM NB:04,[protected]Ref no 09999999981222004364717)br...
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            A
            Jan 14, 2021
            Ahmedabad, Gujarat
            Rs 199 spent via credit card without opt and pin from Amazon1258399 this is stupid things happening from hdfc and Amazon people...
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            Y
            Jan 14, 2021
            Indore, Madhya Pradesh
            Mujhe policy ke bare me galat jankari dekar policy bechi gayi thi aur mujhe loan ke liye bhi bola tha lekin meri financial...
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            Y
            Jan 14, 2021
            Indore, Madhya Pradesh
            SMC broker ke through HDFC Life policy li thi jisme mujhe benefit kuch aur bataye the bola tha return accha milega lekin policy document padhane par pata chala ye policy mere liye thik nahi hai isliye meri policy cancelled karwa kar mere paise wapas dilwaye

            Complaint Status


            [Jan 14, 2021] HDFC Bank customer support has been notified about the posted complaint.

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              N
              Jan 14, 2021
              Eagle Rock, United States
              Hi,
              I opened my NPS account on 9th Jan and made contribution through HDFC Bank. The amount deducted from my account...
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              N
              Jan 14, 2021
              Desur, Tamil Nadu
              I have a salaried account in HDFC bank (perungudi branch). Due to COVID 19 I have so many cash troubles. So I skipped nov...
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              D
              Jan 14, 2021
              Alwaye, Kerala
              I had applied online for 2Fastags thro your portal on 27/12/2020. And on 28/12/2020 I received messages that the applications have been successfully registered with the f0llowing references
              HFR 01779735
              HFR 01779777.
              It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received . The residential address in the application is
              13/92 SIVASAILAM, PAMBOOR, KOTTEKKAD ROAD, KUTTUR PO., THRISSUR-680013.
              This is a very pathetic case of inordinate delay .
              Kindly do the needful urgently.
              DR.RAJGOPAL P MENON

              Complaint Status


              [Jan 14, 2021] HDFC Bank customer support has been notified about the posted complaint.

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                G
                Jan 14, 2021
                Nangloi Jat, Delhi
                Dear sir/madam,

                Please find the attachment of my driving license.

                Please change my address in fast track account according to my driving license.

                My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.

                Complaint Status


                [Jan 14, 2021] HDFC Bank customer support has been notified about the posted complaint.

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                  S
                  Jan 14, 2021
                  Bengaluru, Karnataka
                  Hi Team,

                  I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary...
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                  S
                  Jan 14, 2021
                  Bengaluru, Karnataka
                  Hi Team,
                  I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips...
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                  R
                  Jan 14, 2021
                  Bengaluru, Karnataka
                  I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.

                  Complaint Status


                  [Jan 14, 2021] HDFC Bank customer support has been notified about the posted complaint.

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                    I want to submit Complaint Positive Review Neutral Comment
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