HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 62%
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28914
COMPLAINTS
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2603
down
1145
up
1043
down
618

Phone:
Phone:
up
1038
down
530

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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62%
Complaints
28914
Pending
0
Resolved
17294
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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In my account holded amount of rs.2154 by mirevenue plz release my amount kindly.....
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In my account they have deducted 2154..I don't have any loan and credit card but they hold in my account by mire venue through...
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In my account they have hold 2154 mi revenue hold through gefu held by hdfc bank..customer support they are not responding...
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I have bought my iphone12 and iPhone 12 Pro with hdfc bank Credit card (Transaction Id:[protected] Dt.13.12.2021, 41977433...
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I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account...
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I was at a restaurant with my friends on[protected], The bill amount was Rs.1292 . I used my HDFC debit card to make payment but the transaction got failed and the money was debited from my account.
Later I used UPI and made payment to the restaurant.
On[protected] again Rs.1292 was debited from my account without any information being passed to me(i.e. No message or email), which I found upon going through my Statement. Then on[protected] I got refund for the transaction which got failed on 4th August.
But the amount which was Deducted by bank on 6th August is not being refunded back to me yet.
I had done multiple Emails and Follow-up but no proper response is there from bank side. They are just assigning the tickets to multiple staffs and I need to explain the same thing multiple times.
Sep 14, 2021

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    I have opened my salary account online on 20th aug and confirmed my kyc . I have received mail about my account active status and otp for pin change of my debit card but i did not received my welcome kit. I want to know the status of my welcome kit.
    regards.
    Sep 14, 2021

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    HDFC Bank customer support has been notified about the posted complaint.
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      From last few months, I have been following up with HDFC Fastag helpline to resolve my issue of manual transaction been processed...
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      I have been wrongly charged Offus EMI RS.3620.56 and additionally RS.45.25

      When I'm paying my entire bill all...
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      My amount is debited without my consent or without informing me I am not using HDFC account last 4 year I didn't know even why my amount is debited 9656 rs is debited I need my amount my father has sender me to my tution fee and room rent now I amount is not refunded plz refund my money back
      Sep 14, 2021

      Complaint Status

      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        Applied for HDFC credit card 13 days ago but still showing in progress. No updates yet. Please resolve this.
        Sep 14, 2021

        Complaint Status

        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the card application number, mobile number & email id. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          My service has illegally been terminated on letter head of Branch Manager. No Hr person has signed. No show cause has been served and no process followed. Request to kindly take strong action against all conspirators and resolve the same ASAP

          Request Hdfc borad of directors to take serious action. .

          Rakesh kumar singh
          R20864
          Manager
          Permanent and confirmed employee
          Hdfc bank.
          Kalkaji Nehru enclave branch.
          Sep 14, 2021

          Complaint Status

          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2021
          HDFC Bank Customer Care's response
          Hi,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Anay
          HDFC Bank Customer Assistance
          This complaint pertains to employment
          My emp id R20864
          KALKAJI NEHRU ENCLAVE BRANCH 0271
          Manager
          Hdfc bank.
          M no. [protected]
          2 Comments
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            Sir/Mam
            This is a pleasant request to close my Credit Card and provide a NOC for the settlement and the outstanding payment of Rs. 28, 539.00 on 09.09.2021 which was done on my HDFC Bank Credit Card No- [protected].
            I would also request you to please clear my Name from CIBIL as the settlement/written off outstanding amount was paid by me successfully in a single payment.

            Kindly Find the attachment file herewith.

            Regards

            RIPON BORAH
            Duliajan
            Sep 13, 2021

            Complaint Status

            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your concerns and you may look forward to receive a response towards the same by September 23, 2021. The interaction reference number for the same is[protected]. We seek your patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
            As promised by the HDFC Bank credit card branch I have to to get the NDC within 3 to 4 days, but I still not getting the NDC. This is a very worst experience.
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              I have tried withdraw 1000 rupees from DCCB ATM, pathapatnam, srikakulam district Actually amount was not getting from ATM...
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              I bought an iphone 11 from vijay sales (rohini, opposite m2k) on 14/12/2020 using hdfc bank credit card. I was supposed to get a cash back of 5000 Rs within 120 days but its been 9 months and I haven’t received the cash back till now.
              Sep 13, 2021

              Complaint Status

              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 14, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Card holder’s name is Mr Raman Magon
              1 Comment
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                Hi, I have a product to get delivered from Hdfc bank to my current address which is in Guwahati . Awb # [protected] which...
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                I have an account with hdfc that has been in active . Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. I visited HDFC Branch. But they said we don't know about that.

                I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                Thanks and regards

                Leena Sapra
                Sep 13, 2021

                Complaint Status

                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 14, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  My father has deposited an amount of rs 30000 on friday 11th sep amount has been deducted from his bank but i have not received the amount yet.
                  Sep 13, 2021

                  Complaint Status

                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 14, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please ask concern person to click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    I had opened a new account (minor a/c) at Netaji Nagar Branch, NSC Bose Road, Kolkata 700040 (Branch Code 1355). A/c Number is [protected] of Ms Adrija Mukherjee U/G Bhaswati Mukherjee. The Net Banking facility has not been activated with this A/c. I had called the bank representative Mr Suparno Jana quite a number of times, but the issue is not resolved even after almost a months time of account opening. Also, I didn't receive the ATM/Debit card till now. Kindly help.
                    Sep 13, 2021

                    Complaint Status

                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before September 18, 2021.

                    -Zubin
                    HDFC Bank Customer Assistance
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