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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

Complaints 32952

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18420

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14532

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 2

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Address: D 228 Nawada Housing Complex, Near Delight Public School

Payment made to NHAI for Rs. 3000/- on 10th November 2025 through UPI payment method, but NHAI confirmed payment failed vide Reference Number pay_Re4CJn71Ovt0E5, Transaction Date[protected]:45:27, Payment Method upi, Amount Paid 3000, Payment Status failed, kindly give instructions to bank for revert it...

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Address: KOLKATA

My husband had deposited a cheque of Rs.50000 in my HDFC bank account on 09.10.2025 in Madurdaha Branch in Kolkata. Still now the amount is not created to my account. There was some vague replies made like typically mistake in the cheque but no proof had been provided by the bank.So, I had raised complaint to HDFC Bank on 04.11.2025.Still now no proper reply has come from HDFC Bank. Where is the physical cheque & what the status of clearing...

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I am filing this complaint regarding a missing refund of â‚¹1, 70, 495.
I had placed an order on Amazon.in, which got cancelled immediately (Order ID:[protected]. Amazon shows the order as â€œCancelledâ€ and states that the refund should be processed in 3â€“5 business days.
However, the amount of â‚¹1, 70, 495 was deducted from my HDFC Bank account on 22 September 2025 via POS transaction (Ref...

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Address: HDFC Bank Vijayawada

Address: Vijayawada

I would like to address the issue mentioned in my earlier email regarding the fraudulent transaction on my HDFC credit card dated 5th oct 2025.

Within 1 hour of the incident, I completed all necessary actions as per the standard process. I would like to highlight the following points for your immediate attention:

I have never shared any OTP or confidential information with anyone.br...

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I had applied for an HDFC Gold Loan under application reference number[protected] on July 22nd, 2025. Later on, the same day, the gold loan was approved under application number [protected] and the same was disbursed in my HDFC salary account ending with 6754.
The concerned person told me that in the next 2-3 days, I will be able to see my loan account linked with my salary account and the monthly interest payment will be auto debited...

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Address: Tanda road Jalandhar city punjab

Dear sir
Myself, Arihant Jain belongs to Jalandhar city punjab is PhD student at nit jalandhar punjab. I had taken personal loan of 5 lakh rupees from hdfc bank whose installment had to be paid on 7th of every month. I had paid till date all installment on time. Sometimes instalment cut by bank in morning time of day or sometimes in late afternoon of the day. On 7 November 2025, day Friday due to some unavoidable circumstances, my...

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Address: Branch - City Light Road, Surat

Hi Team,

Rupees 590 debited from my account on 17th Oct 2025 with narration "INTER-BRN CASH CHG INCL GST 300925-MIR[protected]".

Can you please check and update the reason for debiting the amount from my account.

Thanks
Ashish Agarwal...

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I have a salary account with hdfc bank. I have LIC with auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 649 is deducted from my account and now my balance is too low, I do multiple tractions here and there so the frequency of transactions are high and i dont check my balance regularly.

I have called customer care and they told me that this amount...

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Address: Jaipur

To the Team,

I am writing to formally raise a complaint regarding the unnecessary delay in de-freezing my account, despite having completed all required formalities and submitted relevant documents well within the stipulated time.

My account was frozen on 15th October 2025 due to a pending GST penalty. The said penalty was paid in full on 23rd October 2025, and a confirmation email from the Superintendent, GST...

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Address: Jabalpur

Hi Team,

Rupees 177 debited from my account on 16 Oct 2024 with narration "BRN CASH CHG INCL GST MIR[protected]

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Sandeep...

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Address: 6-6-397/1, Vivekananda Nagar, Nalgonda, Telangana

Hi Team,

Rupees 1180 debited from my account on 16 Oct 2025 with narration "INTER-BRN CASH CHG INCL GST 290925-MIR[protected]".

ref no : MIR[protected]
Mobile No : [protected]

Can you please state the reason for amount deduction and refund the amount
Uday G...

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I am getting daily or mostly one call in 2 days
I have informed the team not to call for any loan and OD and credit cards.
It is causing the issue to my mental health, and I am not able receive important call.
I have kept my phone in silent mode and missing calls from my mother.

HDFC Bank customer support has been notified about the posted complaint.

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Two times took EMI money. But refunded the money after eating long time...

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I am writing to raise an urgent complaint regarding unauthorized debit card transactions from my HDFC account.
On 20th October 2025, a total of nine (9) unauthorized debit transactions were carried out on my HDFC account linked to my debit card ending with 0045. Each transaction was approximately â‚¹330â€“â‚¹354, totaling around â‚¹3, 100â€“â‚¹3, 200.
These transactions are reflected on my ATM mini...

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Address: HDFC bank Manyata Tech Park

I had recently initiated an address change request, and a verification letter was sent to my new address. The letter was successfully received by me, albeit one day after the scheduled delivery date. However, to my surprise, my account was subsequently blocked by the bank, citing a verification failure.

Following this, I visited the home branch twice within a span of two weeks, yet no resolution was provided. I also contacted...

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Hi Sir,

I have a Home loan in HDFC and asked the same executive to provide a top-up, and without knowing me, he applied for an Improvement Loan.

And that loan he registered in the Mysore Branch, which is also not known until I raised a query with customer care over email.

He asked for the queries raised and helped me to provide the necessary documents, which I shared with that person. This all...

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In 2024 I used to work in 24/7.ai so I had to create a new salary account then later after few months I left the company and then after some time I saw tht the hdfc account isn't closed. So I left it and I never used the debit card for any transactions and they haven't deactivated my account yet and the negative balance is gone to -1314 . I want this account deactivated. Please...

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Address: HDFC bank 89, Outer Ring Road KR Puram, Karthik Nagar, Marathahalli, Bengaluru, Karnataka 560037

Dear Sir/Madam,
I am writing to formally raise a complaint against the Branch Manager, Mr. Kariappa (Ph: [protected]), and Credit Card Sales Manager, Mr. Adil Pasha (Ph: [protected]) of HDFC Bank, Karthik Nagar Branch.
I was promised a lifetime free credit card during the application process. However, after activation, I discovered that the card is not free, contrary to what was assured. This is a clear case of misrepresentation...

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Hello Together,

My Cyber crime Grievance No - [protected]

Please support, I need justice my 48, 000 deducted from HDFC CC with out my knowledge on Aug 16th 2025, 1 :1 PM, to the following person CSC.

M/s AP 9399 CSC E Governance Ser[protected] A UA incurred on your HDFC Bank credit card account.

Information given by HDFC Bank dispute department.

But Bank...

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Address: Anay Row house, Samarth row houses, next to Aditya Hall, Nr Pam square, keelash Nagar, Indira Nagar, Nashik

I would like to address the issue mentioned in my earlier email regarding the fraudulent transaction on my HDFC credit card dated 13 August 2025.

Within 24 hours of the incident, I completed all necessary actions as per the standard process. I would like to highlight the following points for your immediate attention:

I have never shared any OTP or confidential information with anyone.

I only received...

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