HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16265
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2248
down
926
up
924
down
518

Phone:
Phone:
up
900
down
430

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16265
Pending
1706
Resolved
8440
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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Hdfc Bank — credit card application declined

 Ashok_GpT on Jul 12, 2019
Hi, i have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile.
My all the documents are clear even after submitting all the documents i have received a verification call and that was also clear then why the hell my application is rejected, pathetic service by your end. Before...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — personal loan 40987909

 jyoti100000 on Jul 12, 2019
The Bank has a habit of not replying to any query. Their officers are uncouth, unresponsive and purely compartmental.

I have taken a personal loan. As my salaried income was stopped for 7 months, I had requested them to invoke the insurance policy and pay my 5 instalments.

They never reply and they have no information. I receive call from different persons whose only point in demanding payment. They send some agency people who cam only be treated as goons. One person called Sagar threatened to issue a warrant as if they are the custodian of law.

They...
Complaint comments  Read comments Complaint category Tax Services

Hdfc Bank — I am looking for noc for my credit card

 Anshita Sharda on Jul 12, 2019
I am looking for noc for my credit card, customer support team says card was blocked so we can't help but they gave me a number to call on, that number is never operational please call me at nine five 99 three zero 77 five eight
Please help me out or atleast tell me who can help me, so that i can get my noc asap.

Also arrange a call back from the concerned team or else share the email address on which you want me to mail you back....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank has deducted 4300 inr as 3rd party

 wayankit92 on Jul 12, 2019
Hello,

I have made 4 cheque cleared with amount 80k, 1.37lac, 1 lac, 1.25 and bank has deducted 4300 inr as fees for cheque clearing. As per rbi guidelines there should 150 inr charge above 1 lac cheque clearing. However hdfc bank has charged 4300 inr for 4 cheque clearing.

I have to close the bank account and will resister complain in rbi. There is 15 hdfc account running under me and i should expect quick resolution from hdfc....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — saving account is freeze

 Laxman Gurkhe on Jul 12, 2019
Hi,
I am using hdfc account from last 6 years. I have my life insurance policy with hdfc bank. But Due to medical emergency in the month of may i was unable to paid my outstanding credit card dues. I have received call from hdfc to clear the due amount. At the same time i have informed them whatever will be the dues can be paid in the month of july before 11. But on 2nd of july my account was freezed by hdfc bank. Even after giving assurity to them my account was hold by them. On 9th july i have received call from hdfc card dept. as per that conversation they agree to release my account...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — falsely deducting isaqmc charges from last 6 years

 Sumohotk on Jul 11, 2019
I have saving plus demat account in hdfc bank. They are falsely cutting my fix monthly amount as isaqmc charges from last 6 years. Without noticing me. I have close look today to my account pass book. Its very bad practice to cut amount from customers saving account without any information. Shame on such leading bnk. I am going to switch my account to another standard bank. My account no.[protected] hdfc bank powai naka satara...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — noc required for the cleared dues in credit card 4346771002438928

 Subin Robin on Jul 11, 2019
Dear Sir,

Its long back I had a Credit card which had a dues of 1792 INR. It was associated with my office that I worked long back. Though I am a customer of HDFC having my salary account for more than 18 years, I was not aware of this. Recently from Cibil report I came to understand and I closed it today in HDFC branch. I am attaching the paid slip in this request.

The address, the phone number associated with this credit card are old and not relevant for me as I have my new address, phone number and email ID.

Kindly help me to get the NOC as I have...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — received mandate reference number

 Abirlal2019 on Jul 11, 2019
I received one message today -

Dear Customer mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 68524.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

I had applied for a personal loan in Kotak Mahinda which was approved and the amount was disbursed, but the EMI should be around 12000.00.

But here it is saying 68000.00 which it should not be.

I request HDFC bank to immediately stop all processing related to the message.
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — personal loan with ref no: 69437660 approved but amount is not credited

 Rab28 on Jul 11, 2019
This is in regards to the personal loan with ref no. 69437660 applied in July...As per the hdfc loan tracker it's approved on 5th July 2019 and the cheques were collected on the same day. It's been 6 days and the money isn't credited yet . Tried calling the executive who collected the documents but she is not receiving.. HDFC Bank customer care says they can see the status as Approved but nothing beyond this and was informed to contact the same person who collected the documents.

Emailed hdfc bank at [protected]@hdfc.com but they didn't revert as well... How can the bank keep customers...
Complaint comments  Read comments Complaint category Loans

Hdfc Credit Card — regarding the cancellation of one assist membership

 Megha sree on Jul 11, 2019
Dear sir,

I am megha sree c r with credit card ending number 0295 and relationship number 7466321. On july 1st i received call from hdfc credit card and got the information regarding one assist. As per the received information there will be life long free service and no maintenance/tax services. By considering this i accepted one assist membership.
But when i go through google i came to know that there is no such kind of services for one assist membership.
As am not interested with this service i would like to cancel one assist membership. So kindly request you to...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — lost my food card

 sekargayathri on Jul 11, 2019
Hi,

I have lost my food card on 10/07/2019.

I have balance in that card.

Hdfc food card activated before 3 years.

Is there is any way i can get new card along with the balance exist in the old card.

Please block the old card if possible

Appreciating your support!!!

Please reach me over my email:
Gayathri. [protected]@tcs.com...
Complaint comments  Read comments Complaint category Food

Hdfc Bank — n. d. c. & cibil closer

 Vidisha Chavan on Jul 11, 2019
I had paid my total outstanding of my hdfc credit card on 12th jun 2019
But not receive any acknowledgement for same and still in cibil shows my negative balance, i had contact with hdfc customer care many time but did't get any positive response for same. Now in cibil showing my negative balnce, which is i had paid already. My husband visited to hdfc credit card back office which is located in andheri but they are not going to give any proper response....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — finance charges levied

 dp# on Jul 11, 2019
I have been charged finance charges for past two months i. E may 2019 and june 2019. I have been paying credit card bill timely and u can check my past records. I didnt received any bill and hence culdnt pay may month bill on time.. Seeing our healthy relations i asked to reverse the finace charges of rs 3687 and igst of rs 663 in the next bill, still havnt received and again finance charge of rs 3219 is levied in june 2019. I even called on customer care to reverse the amount and even sent email to the manager stil my charges arent reversed. Now i am trying to contact customer services bt unable...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — non maintenance negative balance

 JayantChauhan on Jul 11, 2019
Hi,

I have opened my hdfc bank account when i was doing a job in one company at rajkot. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job due to company closer i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — closer of account

 veeru1984 on Jul 10, 2019
Dear sir
I have done request and submit closer account form in hdfc amb branch but he did n, t close my account since last 1 year request you to kindly take action against bank and back my money and charges of non maintenance otherwise i will complaint to rbi
Name : varinder kumar
Account no. [protected]
Ifsc code : hdfc0002899
Contact [protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc bank harassment by the recovery department!

 Sridhar Sangem on Jul 10, 2019
Harassment by the recovery department!
I & My family Members receiving threatening calls from HDFC Bank, Hyderabad ( Begumpet ) from Ms. ChandraShekhar

My financial situation was very bad so I could not pay the credit card bill
However, I have lost jobs since January 2019 and my financial condition has been very bad since then
The recovery agents doing very wrong with all my family members every time called and harassing please take some action.
....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank

 Neha Mulchandani on Jul 10, 2019
I received the following sms today:

"Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 25986.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch."

I am unaware about this service. I have not registered in any kind of mandate. Also, I have read a similar complaints on the complaints forum. Please help and stop such activities....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — relieving letter

 parasone on Jul 10, 2019
Sir,

I had joined Hdfc bank as PBA on 26/05/2016 and served Upto 26/12/2107.I left the job due to critical medical conditions in my family.

I have been a loyal & hard working employee of Hdfc bank for the past 1.5 years and have fulfilled my responsibilities despite personal challenges.

Request you to send me the relieving letter. My employee code is P11752.

Regards,

Paras Rajdev...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — car loan statement

 ds83 on Jul 11, 2019
Hi,
i want to my car loan statement ...A/c no.-:52413979, so pls request for u ...Urgent need of statement.I'm also contect to hdfc bank employee for statement but no response.Bcz i need personal loan by other bank so he want to statement for chk my repayment schedule.
My cont.No-:[protected]
ajmer

already two time sent complaint mail...But nooooo...
My mail id-:dilipsingh.[protected]@stfc.In

thank you...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — delaying in activation in current account

 abhishekgehlot9167415407 on Jul 10, 2019
25days before i opened current account on the name of fashionstreets in nizampura branch vadodara they provide me mosambee within 3-4 days but everytime whenever called for kit or account details they replied it will be done within 3 days still not recieve any kind of feedback from nizampura branch and they just give bad excuse like someone died and all kind of # one person name is vanraj who came with senior and take all details even i gave cheque in which money is debited from my account...
Complaint comments  Read comments Complaint category Employers

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