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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 418

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F
Farhan Shaikh 24
from Pune, Maharashtra
Dec 18, 2019
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I have requested fast on 04/12/2019 and i have not received fastag kit from kotak till date. They do not have any update order tracking mechanism. The money is already paid and i have to travel. The bank doesnt seem to care. They have just sent me an email providing me the general information and update about my request that is already submitted. I want what i paid for asap
I had order fast tag with axis bank but still now i didnt find any status of fast tag customer care also not responding to my query
application no[protected]
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    Ponkshe Saurav
    Dec 18, 2019
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    Today my vehicle passed through toll at entry on mumbai nashik expressway at arjunalli toll plaza and exited expressway at ghoti toll plaza while traveling from mumbai to nashik.
    The amount of 110/- was deducted twice i. E. Total 220/- deducted and balance is 1780 out of 2000 in my wallet.
    My vehicle number is mh02ds4202 and mobile is [protected]
    Need urgent refund of 110 back in my wallet.
    Ponkshe
    Wallet id [protected]
    Jan 23, 2020
    Updated by Ponkshe Saurav
    No response from axis fastag and no refund.
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      narendrajinger
      from Mumbai, Maharashtra
      Dec 18, 2019
      Resolved
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      Resolved

      I has applied icici fasttag online dated 20/11/2019. My account no is[protected] & serial no[protected].

      Courier company sent back to sender without any information to me.

      I have raise the request with portal but still nobody responding inquiry submitted for customer id: 11516511 with ticket no. : cmp[protected]

      Please resolve the same.
      Jan 19, 2020
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03sls) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      I RECEIVED THE BELOW SMS - " Dear Customer, your ICICI Bank FASTag Serial No[protected] for veh. no. WB24AE0855 has been assigned to your Tag Acc no. 22204833 on[protected]:57:26."

      BUT THE FAST TAG HAS NOT BEEN DELIVERED . ALREADY THE COMMITTED TIME HAS PASSED
      ICICI Bank Customer Care's response, Dec 18, 2019
      Verified Support
      Dear Srinjoy Saha,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03sls_01) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        shamili natarajan
        from Chennai, Tamil Nadu
        Dec 17, 2019
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600042

        Today 17/12/2019 at 10:00pm i had received a mail and sms from icici stated that my account has been debited the amount of 999 on a amazon purchase. But i don't do any purchase in amazon, i don't even receive a otp from icici. I tried to contact icici customer care service via various numbers but they don't receive my call at all. Without my acknowledgement this transaction has been happened. I don't knw what should i do now...?? Even icici customer care service not supporting
        Jan 19, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 18, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03slw) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        I am being charged wrong amounts for the toll using fastag. The charge being deducted is more than the normal charges take. The customer care number not at all works. I have been trying for past 3 days, not one call was picked up. Pathetic service. If they cannot provide customer care support at least then they should not have permit to give fsttg
        ICICI Bank Customer Care's response, Dec 18, 2019
        Verified Support
        Dear Narasimha Reddy ch,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03slw_01) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          aks suri
          from Delhi, Delhi
          Dec 17, 2019
          Resolved
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          Resolved

          I have booked fastg online on 09.12.2019 and my customer ID is 11849119. I received confirmation that it will be delivered within 7 days. But it is not delivered to me till date. I am going out to Punjab day after tomorrow by car. Now I will have to buy another fastag. Can I get my booking amount back.

          . amount back.

          Ashwani Suri
          customer ID is 11849119   Replace all
          Jan 30, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 18, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03slz) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Kanhaiya Goyal
            from Saharanpur, Uttar Pradesh
            Dec 17, 2019
            Resolved
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            Resolved

            Address: 400071

            Dear sir,

            Am an icici bank customer. Today 17-12-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

            My email id is [protected]@gmail.com
            Jan 19, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 17, 2019
            ICICI Bank Customer Care's response
            Dear Kanhaiya Goyal,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            I have applied for icici fastag on 29th nov 2019
            tag cust id : 11688794
            payment transaction id : 2295003
            date 29.11.2019 15.39.14
            amount paid rs.505.01

            Uploaded scan copy of RC and DL
            ram rajani68's reply, Dec 9, 2019
            pl resolve the issue as soon as possible
            ICICI Bank Customer Care's response, Dec 18, 2019
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwe_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            I've applied for fastag on icici fastag portal on november-29, 2019.
            In the portal i could see that tag account no.11696348 is activated on 3 Dec 2019
            But have not received fastag yet in my communication address. Also we are unable to reach customer care over phone line
            Please look into this on priority
            mahiman39's reply, Dec 9, 2019
            Its been more than 10 days no up[date from ICICI/fastag on my card, no response in customer care and no status mail as well.

            Please look in this matter on priority.
            ICICI Bank Customer Care's response, Dec 18, 2019
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwe_001) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            My iMobile app is not activating. Every time I try to login a msg pops up saying your mobile number is not linked with the account. Even though, it is linked and I've confirmed it from the bank too. The bank says they registered the number but the problem is still not resolved. It's been weeks now. It's very annoying. Their app is total crap.
            ICICI Bank Customer Care's response, Dec 18, 2019
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwe_0001) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              from Bengaluru, Karnataka
              Dec 17, 2019
              Resolved
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              Resolved

              I haven't received my fastag as promised by 8 working days. I have submitted the request on dec 2nd 2019, and my customer id is 11744873. I have called customer care many times and it will be busy all the time and once they picked and said that it will be delivered in 2 days but its not delivered. I have also lodged a complaint using the portal as well but no action taken. Please deliver asap.
              Jan 17, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 17, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03pwf) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              From my account every month two times! they deducting 500 rupees from the cause of NFS, if we contact the costumer care for raise the complaint the are not responding to claim the complaint. almost i lost 3000 rupees amount from NFS. so please respond to my complaint and refund my amount as early as possible.
              ICICI Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwf_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Rs 500/- has been debited from account today without my knowledge asnamed Dr tran fund. am never ever requested for the same.Resolve the issue ASAP
              ICICI Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03pwf_001) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                narendrajinger
                from Mumbai, Maharashtra
                Dec 17, 2019
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                I had applied online fasttag on dated 20/11/2019. My Account has been activated with account no 21957318 and tag serial no[protected]. But I am still waiting for fasttag. Regd this Inquiry submitted for Customer ID: 11516511 with Ticket No. : CMP[protected]

                But no body responding.
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                  H
                  herbal products
                  from Chennai, Tamil Nadu
                  Dec 17, 2019
                  Resolved
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                  Resolved

                  I have paid the amount of rs.1850 for msme registration, on dec 4 i would have cancelled the application and requested for refund, they said with in 10 to 8 working days your refund will be transfred to your bank account that is from which i would have paid to them and my arn number for refund is 74110759331021236117502, but i din't receive my refund, please take immediate action and provide refund as soon as possible
                  Jan 17, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03osv) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  My FASTag Customer ID no. 11764056.

                  I have paid the amount for FASTag on 3rd Dec19. I have still not received the FASTag.

                  Please review and arrange to deliver immediately.

                  complaint regarding refund status - Comment #3608903 - Image #0
                  ICICI Bank Customer Care's response, Dec 18, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_01) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  ICICI Bank FASTag ac. no. 11669779 has not been delivered yet please help expedite.
                  It's been ordered on 29th November and the customer care number is non responsive.
                  ICICI Bank Customer Care's response, Dec 18, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_001) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  My account has been deducted for Rs1899 in the name of IIN/SIONEAST on dated 04 Dec, 2019. I haven't confirm or allowed any txn of such kind.
                  This is against the privacy and security policy of the account holder.
                  ICICI Bank Customer Care's response, Dec 18, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_0001) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  I paid for fastag card rs 499 on 2nd December. it was told I will be getting my card within 7 days but haven't received. Unable to track. Please help
                  ICICI Bank Customer Care's response, Dec 18, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_00001) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Fastag no.[protected] generated 5 days back, but no status on delivery.
                  ICICI customer care number not reachable.
                  ICICI Bank Customer Care's response, Dec 18, 2019
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osv_000001) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    PriyankPrakash
                    from Delhi, Delhi
                    Dec 17, 2019
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                    Address: Jodhpur, Rajasthan

                    I have registered and paid rs.500 for fastag on 05.12.2019 and i got a message for issue of fastag no.[protected], but it is not delivered till date. Whereas the customer care number provided are not working and it shows waiting all the time and we need to hold it indefinitely.

                    No response to emails sent to customer care, please provide immediate solution

                    Regards
                    [protected]
                    Dear Customer,

                    Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                    -Anay
                    HDFC Bank Customer Assistance
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                      N
                      nutaniyer
                      from Mumbai, Maharashtra
                      Dec 17, 2019
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                      Address: 304, Raman Sadan, TIFR Housing Complex, Homi Bhabha Road, Navy Nagar, Colaba, Mumbai City, Maharashtra, 400005

                      I have applied for dhfc fastag online and made payment of 500 inr the reference number of the application is hfr01151857. I got a application reference number as given above, with a message that the application pdf is sent to registered email address ([protected]@gmail.com). However, i have not received the email yet and the toll number [protected] is continually engaged.

                      Please confirm the status of my application.

                      Thanks and regards,
                      Nutan
                      I applied for online HDFC Fastag and completed all formalities including payment of Rs. 500.
                      Also subsequently received confirmation of registration, wallet recharge etc. However there after there is no response from HDFC. Customer service no. of HDFC is completely inaccessible at any time of the day. Thereafter I raised a complaint to HDFC customer service on the same. The response of bank is horrible. It takes minimum 4 days to receive a response. On advise, I provided details like application no., vehicle no. to Customer service. But already 2 days have passed, there is no response from HDFC. I am now afraid whether I am at all will get the tag from HDFC. My application details :-

                      Fast application no. HFR722536
                      Vehicle no. WB16AE 7576

                      Please update the status of my application.

                      Gautam Dutta
                      My fastag issued successfully on 11/28/2019.our reference nunber for the transaction is[protected].but not delivered till date. fastag-HFR539531
                      The toll tax to be collected for my car No. TN22 CD5439 Vehicle at Vasad is Rs.55/- one way. BUT, yesterday, 15.01.2020, while going to tindivanam, by 3.40 in the evening, Rs.110/- was deducted. How come I have to pay double charges...? Rs. 55/- toll athur, Please attach the file

                      hdfc bank fastag - Comment #3629542 - Image #0
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                        VinayNPS6859
                        from Delhi, Delhi
                        Dec 17, 2019
                        Resolved
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                        Resolved

                        Address: Nehru Chowk, Patta Bass, Napasar, Bikaner, 334201

                        Hi,
                        I bought icici fastag online on 29th nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 22115242. And i haven't received my fastag card yet on 17th december while it was promised to be delivered within 7 working days.

                        Can you please help as the deadlines are already crossed and i am not even able to contact to their customer support and not sure on what to do.
                        Jan 22, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03osu) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have applied for fastag on 29.11.19. but after online payment I did not received any status about it. Already 2 weeks completed but still no response. Customer care no is useless because not connecting even once. Frustrated about the service
                        ICICI Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osu_01) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have purchased fastag through online from Icici bank on 28th November, 2019 . the tag yet to be delivered. Did not receive any shipment notification either from Icici bank. Payment transaction id : 2257022.
                        Tag cust Id: 11661214.
                        Can anyone please help me in this regard?
                        Regards
                        Mrityunjoy Banerjee
                        ICICI Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osu_001) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        What is this ECSRTNCHG my account balance debited from 07/12/2019 rs408.25 debited from my account tell me reason with out my permision how can u debited my money????
                        ICICI Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osu_0001) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          sankar deyy
                          from kolkata, West Bengal
                          Dec 17, 2019
                          Resolved
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                          Resolved

                          Address: ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Corporate Office: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai City, Maharashtra, 400051

                          This is icici bank reference id - 000j1aexpq5fa9qh given 9th dec 2019 after complain i have already done payment on 2/12/2019 before my due date paid full amount throw phonepe rs 4684 but icici bank declined my credit card xx9004 payment also refund on 09/12/2019 bcz biller declined payment after get refund i paid again full amount. I am pay before due date so i will not pay late payment & bank interest with gst because this is not my fault so reversal full amount rs 948.76 if you check my previous payment details i am never fail my due date & paid full amount all time so look at this matter.
                          +6 photos
                          Jan 23, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03osc) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hello,
                          MY cust ID is 11722266. I ordered on Nov 29, 2019. I have not received. Customer care support not available. Pathetic service from ICICI.
                          I request concerned authority to look in to the matter and solve it as soon as possible. Since deadline is very close...
                          ICICI Bank Customer Care's response, Dec 18, 2019
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osc_01) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          I have ordered ICICI bank fastag. Customer ID & Tag ID generated but Tag not received. Customer care no cannot be connected. It keeps in us in waiting.
                          No email id to contact as well
                          ICICI Bank Customer Care's response, Dec 18, 2019
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osc_001) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Raj Rani a/c no.[protected] me interested rate extra
                          ICICI Bank Customer Care's response, Dec 18, 2019
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a03osc_0001) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            hiren_jatakiya
                            from Mumbai, Maharashtra
                            Dec 17, 2019
                            Resolved
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                            Resolved

                            Address: Sadhu Vasvani Road, Rajkot, Gujarat, 360005

                            I have home loan in icici bank, and now i am taking over it to bank of baroda.
                            When i am applying for request of foreclosure letter they are saying after 15 days you will receive fc letter, its very wearied.
                            In between if my emi will cut, again i need to apply for fc letter and it will be issued after 15 days.
                            Its really a robbery of amount of interest.
                            Jan 17, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2019
                            ICICI Bank Customer Care's response
                            Dear hiren_jatakiya,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03pwi) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sparsh123
                              from Modasa, Gujarat
                              Dec 17, 2019
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                              credit card delivering to wrong address

                              Address: Vadodara, Gujarat, 390019

                              I had applied for credit card on nov 26 and it was approved and dispatched in 5 working days but they sent it to a wrong address (My past address). I called customer care and asked them to deliver it to my current address and they made sure it will be delivered to my new address but 3 days later i got a call from delivery agent from the wrong address again and i registered a complaint again with reference number sr[protected] and they noted...
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                              A
                              Ankush Mohod
                              from Hyderabad, Telangana
                              Dec 16, 2019
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                              Address: Hyderabad, Andhra Pradesh

                              I travel to shamshabad everyday for work and for holiday to nagpur, I have been Charged extra, instead of 40, charged 70 RS. Didn't return amount despite notifications. (Nanakramguda - shamshabad toll) (original 60 RS to and fro)
                              Charged the same before as well at all diffrent tolls. Fraud this is!!

                              FASTAG NUMBER: 34161FA820328AA2027BC1A0
                              name: Ankush Mohod
                              Car no.
                              MH31 EK 0362

                              FAST!!
                              Thank you
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                                A
                                Aditya Banur
                                from Chennai, Tamil Nadu
                                Dec 16, 2019
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                                Address: Khalapar Raigad district, Pune, Maharashtra

                                Dear sir i was going to Mumbai on 16-12-19
                                On Mumbai Pune express way on telegaon toll plaza employee of toll plaza had taken cash from me of ₹230 because of rush i told him that i have fastag he didn't listen to us he said you have to pay cash . And even from fastag amount has got debited of ₹173.And on the same way at khalapar toll plaza amount debited of ₹173, on return from Mumbai to Pune same toll plaza khalapur toll plaza amount has debited 173₹ instead of debiting 57₹, extra amount has been debited, within 24 hrs this had happen. My car number is MH13BN7533.I request you to get my amount credited back as soon as possible to my fastag account i.e my transaction ID
                                (I.e 230₹ paid by cash and extra amount debited from fastag i.e 173-57=116
                                116+230=346) total amount which i had paid extra is 346₹. i submitted all of my documents.
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                                  R
                                  rahulbhatt1995
                                  Dec 16, 2019
                                  Resolved
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                                  Resolved

                                  lien marked and not helping in removing it

                                  1)I approved mandate of INR 29600 Ujjivan IPO (2lots) (bid via zerodha) via Imobile (BHIM UPI) on 4th December 2019. Later on 05th december 2019 an update came on same mandate of same amount INR 29600.
                                  But bank put a total lien of INR 59200.
                                  2)I kept complaining about the issue and also reported that there is a bug in their app but no one took me seriously and i was told that everything will be fine after mandate gets revoke.br...
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                                  Y
                                  from Lucknow, Uttar Pradesh
                                  Dec 16, 2019
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                                  Address: 37, Badi Haveli Deeg Adda Goverdhan, 281502

                                  Fastag not delivery for my home
                                  Payment cut gya h account se
                                  Fastag apply for icici bank payment detection my account.fastag custmer Id.11918143 and account no.22384858
                                  ICICI bank fraud and gumra kr rhi h customers ko unke account se paise kat rhe h but vastav received nhi ho rhe unko
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                                    V
                                    Vijayalakshmi Elangovan
                                    from Vijayawada, Andhra Pradesh
                                    Dec 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: Hafeezpet, Hyderabad, Andhra Pradesh, 500049

                                    I applied fastag using icici bank web portal on 28th Nov 2019. My fastag account no. Is 11667028. Vehicle registration is from Telangana. I have not received any communication on tag dispatch. Since then i kept calling icici customer care toll free number many times without having any positive outcome. Two complaints were registered, and Customer care executive keeps informing that you will get your fastag within 2 days, 7 days etc. But till now there is no information about the fastag. I am not sure about what happened to my fastag and why it is getting delayed. Whom should I approach to get the Fastag, or to get my money refunded.
                                    Jan 23, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Vijayalakshmi Elangovan,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03pwu) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Hi, I am unable to see the email id that I can contact. Its displayed as [protected]@icicibank.com.
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