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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 419

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D
dipakvishwakarma86
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill statement came through sms without reviewed credit card.

Address:G/1006, Gujarat Housing Board, laxmipura road, gorwa, Vadodara, Vadodara, Gujarat

Icici employee pritee dave (Emp i'd: prme006), communicated with me by phone and taken my document by whatsapp on july month.
But after that, on 8th apt, bill amount came with rupees 590.00 through msg.
I communicated with pritee dave about thus issue.
But still issue not resolve.
Now, bill amount reaches to 2538.39.

So, this is my complaint that, how without received any credit card bill came?br...
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S
sushaw
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received since 2 weeks

Address:411048

Hi team,
I have applied for fastag on online portal on 26th nov 2019 but still have not being delivered to me. I have tried checking with helpdesk but number do not work. I have been trying to escalate this since 3 days but no response from icici bank on the same. The amount is deducted and still the fastag is not being delivered to me yet. Pls share the escalation matrix to escalate this. I was suppose to get the fastag within 7...
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K
Klnvarma
from Mumbai, Maharashtra
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fastag issuance and cancellation

Address:Chennai, Tamil Nadu, 600021

Hi,

Unfortunately i have applied fastag with icici bank on august 2019 since govt mulling to mandate fastag. Only thing happened fast with this request is have them debit amount from my account, however till now they haven't delivered fastag. Fastag which they attempted shipment had return due to incorrect address in the envelop. From 3rd september, i have received out to icici over 30 times to have deliver the fastag did...
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M
mksmohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but my amount was debited.

Address:#3761 Sector 22 D, Chandigarh, Punjab, 160022

My name is mohit sharma and i paid my fees to chitkara uiniversity, rajpura (Punjab campus) through your portal using google pay upi and the transaction has been failed, but the amount of inr 80, 000 from my account has been debited.
These are the following details that i can provide you regarding my transaction:-
Date - 6th december 2019
Upi transaction id[protected]...
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A
Amrutha icafe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat account dp charges deducted and need to close of that account

Address:562110

I am shreyas s. 828.0 rupees has been deducted from my account as dp chgs till oct-19) dp charges on 05/12/2019. I am not using that account only, and i insisted to close my demat account but its also not done. There was no prior notice. I haven't received any deduction message to my mobile. I need a refund for the same. My account number is[protected]....
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I
itsimitty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank nach_ad_rtn_chrg~bajajfin, money from my account is getting deducting for no reason.

Address:Chennai, Tamil Nadu, 600012

Hello,

In my icici account they have deducted 413.00 rs. Twice with the following remark

On 28/08/2019: rs. 413.00
Nach_ad_rtn_chrg~bajajfin~02jul19~d
7bc3da~403salgs

On 14/10/2019: rs. 413.00
Nach_ad_rtn_chrg~bajajfin~02sep19~0
518c34~403sal33

I have no idea why this deduction has been made.
Would like to get refunded into my account.
br...
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P
Pankaj Bhatia 19
from Mumbai, Maharashtra
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amount not credited in icici bank

Address:Pune, Maharashtra, 412207

Hi,

I have done a Gold Sell Transaction of Rs. 2, 000 on 20th Nov on MobiKwik app and as per them transaction is successful but I haven't received amount in my Bank Account.

Bank- ICICI Bank
Account No.[protected]

Regards,
Pankaj Bhatia...
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S
shettyjrsairody
from Mulki, Karnataka
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fastag - not received

Address:S.No 293/2D4, Beloor Village, Devastanbettu, Kundapura, Udupi-576221, Karnataka, Udupi, Karnataka, 576221

I've applied for fastag on icici fastag portal on november-18, 2019.
In the portal i could see that tag account no.21943000 is activated with the customer id is 11503685
But have not received fastag yet in my communication address. Also we are unable to reach customer care over phone line
I have even lodge complaint on icicic= fastag portal but no response from them. Please look into this on priority...
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A
Avni Aggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited even after refund period has transpired

I booked a bus using 'red bus app' and paid online. I had to cancel the booking due to uncalled reasons. I was eligible for a refund of rs 326 which was supposed to be credited in my bank account within 7 working days which didn't happen. I contacted red bus. They have shared the details of refund being processed successfully. But icici bank hasn't credited the assured amount in my account. Following are the required details:

Po...
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S
Sivakumar P R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag debit

Address:Kumbalam Toll Plaza, Ernakulam, Kerala, 682506

I travelled through kumbalam toll plaza on[protected].23.36 am but they are failed to scan my fastag, so i have to pay by cash including return of rs.55/-, but i got a message 8.32.32at from icici that debit of rs.35/- was been made from my account ref trip no;[protected], on my return i went to toll plaza office but they were reluctant to pay rs.55/- instead they offered rs.35/- for one way, on my return also rs.20/- debited from my account...
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S
Sangeeta M
from Ahmedabad, Gujarat
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icici bank fastag delivery delayed

Address:Sector 12-B, Gandhinagar, Gujarat, 382016

Fastag customer id 11588033, registered on 25 Nov 2019, the delivery was guaranteed within 8 days, but until now no updates from them. The customer care is kept on waiting for more than 30 minutes.

Not able to speak to any ICICI customer care executive for delivery status....
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A
adhikarip
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vsi/amazon/stan fraud deductions!

I am being charged rs 199 per month since aug 7th, 2019 by vsi/amazon/stan.

It has been 5 months and i thought amazon is deducting some monthly fee. Amazon support team has also confirmed that they are not charging any fees.
I don't recognize this transaction.

Please help me get my money back. These are scammers out there and i can see multiple posts on the same issue....
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M
Mahesh4049
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici credit card noc

Address:3-250c main road, kundurru post, prakasam disrtict ,andhrapradesh, india-523303, Prakasam, Andhra Pradesh, 523303

Hi,
I have closed my icici credit card and account number shown in cibil is:[protected]till now i didnt get my noc. Its been years that i have been waiting for the same, but more than 7 years passed and i didnt receive the noc also. Also kindly update my status as closed in cibil and also let me know so that i can go for a loan in icici bank since i have a less cibil score due to this....
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M
makwananaimish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank debit iin*I-debit*si

Address:Rajkot, Gujarat, 360007

Hi from my account without my permission below is details

"a purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx447 on 04-dec-19. Info: iin*i-debit*si.
"

Thats happen at
Wed, dec 4, 6:30 pm without my permission and my knowledge even i call customer care no one can answer me

This is really ridiculous thing from account...
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M
Manu Unnikrishnan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vk assist

Address:Mumbai

My money (Rs 1899) got deducted from my account without my consent. This is regarding vk assist of icici bank. I already requested cancellation of this service which i took in december 2018. It was under process. But the money got deducted. When i called vk assist support, they dont give a proper answer and informed me the service already got cancelled. They asked me to sent a mail and will look into it. Being a customer of the bank for last...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud debit from my account - si one east

Address:Chennai, Tamil Nadu

A purchase of inr 1, 399.00 has been made using your debit card linked to icici bank account xx741 on 04-dec-19. Info: iin*i-debit*si.

Kindly resolve the issue and credit the money back to the account else would have to take necessary action. We have multiple products with icici. We will close all the other business with the bank if this not resolved....
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V
Vaishnavi Krishnakumar
from Dindigul, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to deactivate oneassist card protection plan 1899

Hi,
My name is vaishnavi

My account no. Vaishnavi krishna kumar[protected]

Transaction happen today... I got call 2 day back but without my concern it get deducted. Today i don't need this plan for now. Please help to refund amount and make sure it should not auto deduct from my account please.

Transaction no.. Iin/i-debit/si oneast /[protected]/933...
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V
Vtm1304
from Delhi, Delhi
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unblock my card for online transaction

Address:689695

I tried calling[protected] to customer care for this but a pre recorded tape is running stating this facility is shut temporarily.

some how got connected one time to customer care for this but a pre recorded tape is running there asking for debit card number.

I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online...
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D
dheerajnagar1234
from Mumbai, Maharashtra
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fastag not received yet

Address:New Delhi, Delhi

I have applied hdfc fastag on 22nd november.
Still i didnt have any update about fastag.
My reference number is hfr465340
May i know what's the status?
Kindly share courier docket number as soon as possible.
Please do at the earliest.
Please track and share the courier details.
And customer services is alwayss busy, many times i have been tried to call but i didnt responce from this side....
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J
jeetvaidya
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received from icici

Applied for fastag on icici fastag portal on noember-22, 2019.
Tag account no. Is activated.
Customer id is activated.[protected].
I have not received fastag yet.
Customer care no. Is always busy.
I have even lodge complaint on icici fastag portal but no response from them.
Feeling helpless.

Please do the needful to deliver the fastag asap....
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