ICICI Bank Complaints & Reviews

Hi, i have not got any credit card delivered from icici.
Now i am getting bills every month for no reason.
Tried contacting icici customer care - no response - couldn't even talk to any of the representatives.
Sent email to icici still no reply it been 4-5 days i'm waiting.

Amount on hold or minus: rs. -1963
Account no:[protected]

Kindly sort this or call me [protected]

Dear icici. I applied the fast tag through icici dated on 15.11.2019 and tag id. 11488785. Trans id. 2090106. Money deducted 499 and tag not delivered. Now completed more than 1 month. Still not yet received the toll tag. No response from icici bank. Sorry to say, if you're not professional to do the things proper way please cancel it return the money. So i can approach any other company will get tool tag.. I think you're unable to solve this problem. But what's about money.

Hi,

I am a senior citizen of 68 years old and a heart patient. Since the past one month i have been receiving excessive harassment by icici recovery bank agents. I had formally complained on your email address as well not no response. They stand out my house refuse to go. Over the phone they use very harsh language. I am very stressed with their behavior. All this is against rbi policies. Please look into this matter asap.

There was a deduction of 413 rupees from ym bank account. I dint know the reason why. Please help me get it back or atleast the reason of this deduction. Customer care doesn't pick up and this is really bad for customers like me do forget and ignore these charges. Please help me resolve it as soon as possible else i'll have to take some more steps
Icici bank — nach_ad_rtn_chrg~bajajfin, its deducting from my account.

Icici agents are asking us to provde details of some unknown person : visveswar, we are senior citizens and heart patients and troubling us a lot. We don't any person. Tell your agents not to visit our house and don't trouble us please. Because of this harressment if our health is spoiled bank and collection agents will be responsible of it. Tell them not visit our house.

Mentioned bank email i'd not visible to contact uou

Some collection agents are repeatedly visiting our house, we are recently purchased the house few month back and these agents are bothering our tenants in the house with old age old people, women and kids and asking about some other unknown person : vishveshwar details, ensure they don't harass us. Kindly take strict action and ensure that they don't visit our house.

I applied for icici fastag, on 2 nov, i have no news today on 22 dec 19, that where it is. They have not sent me the tracking number as sms so that i could track its location.
Name: sandesh tripathi
Tag acc no:21989312
Their customer care does not have the tracking number it says, call after 7 am. Their all customer care adhikari always busy, such a bad customer service.

Applied for fastag through imobile app of icici bank on 04 dec 19 and the amount debited 499.12 from my icici bank account. Thereafter no updates recieved. Fastag not received till date. Customer id[protected]. It was notified that with in 08 working days fastag will be delivered, however the same not recieved till date. It is requested to intimate the status or dispatch details immediately.

I am an account holder of icici bank. When i checked my account balance it was deducted by 3306 rs in 8 month with out any message or notification. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw charge of of smab chgs. My account no is[protected] contact no-[protected], [protected] email [protected]@gmail.com

Icici agents are asking us to provde details of some unknown person : vishveshwar, we are senior citizens and heart patients and troubling us a lot. We don't any person. Tell your agents not to visit our house and don't trouble us please. Because of this harressment if our health is spoiled bank and collection agents will be responsible of it. Tell them not visit our house

Some collection agents are repeatedly visiting our house, we are senior citizens and health patient and asking about some other unknown person : vishveshwar details, even after we saying we don't know that person and after some time coming back with group of people and harassing us a lot. Kindly take strict action and ensure that they don't visit our house. Collection agent mobile no's : [protected], [protected], [protected]

I have been getting atleast 5 promotional calls from icici everyday regarding the same promotional policy. After complaining, icici has not taken any action except apologizing a bunch of times. This isnt only about me, icici has been harassing all customers regularly.

On complaining, they added me to do not disturb list but i'm still calls. These are the few numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Please note there is a *mobile number* in the list above. Icici is sharing my number to third parties who are then calling me regarding promotional offers.

I've been complaining and mail icici since 3months now and they have not taken any substantial steps to prevent this from happening to me or other customers.

This is customer harrassment, privacy breach and poor customer services.

Date of incident : 5 november 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.
I made a complain at icici bank and again someone called me. I was saying again and again that i want to deactivate my plan but instead they forcefully gave started a resolution, in which they returned 400 and the plan is still active.

I just want my money back and deactivate this plan.
And stop harassing people this way.

My a/c number:[protected]
One assist relationship number: 9183482

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Jaya jindal

I have applied for fastag on 02/12/2019, but still have not received the fastag. I tried calling customer care several times on both customer care number (1800 and 1860), but both numbers are not reachable, they just put you on wait. It seems icici bank is cheating the customers by charging rs. 499 amount and then there is no response from them. They just collect the money from various customers and keep it with them without providing them support and physical fastag card. I do not know, why people are not taking an action against them, as it seems a common issue with various people with icici fastag service..
I would like to know how to contact icici fastag customer service, as below numbers provided by them are not reachable.

[protected] or chargeable number[protected].

I applied fastag using icici bank web portal with required online fees on 12th december 2019. My icici bank fastag account no. Is 22357821. Vehicle registration no. Is dl4cax4480. After around 8 days, i. E. On the 20th december 2019 morning, the envelope/package of tag was received via blue dart courier to my registered address. But as soon as i opened the said envelope, it was strange and shocking to find that fastag was not present in the envelope. Only the following documents were present:
1. Icici bank letter addressed to me with all details of fastag. (But no fastag was pasted/present on it at the given space i. E. Fastag sticker box)
2. One pamphlet showing the “steps to place the fastag on your windscreen” and “dos and donts”.
3. One pamphlet showing “steps to recharge”.

It is very shocking to see that how such a large bank can miss the very fastag which was ordered and send only some papers which are useless without a fastag, which is the main thing.
What would i do with these papers without a fastag? First of all the fastag package was delivered after waiting for 8 days and that too has been received without a fastag in it.
Since then i kept calling icici customer care number (Toll free as well as chargeable) but either it goes on busy and busy for hours or gets cut without ringing at all. I went to nearby branch also, but they also don’t have any idea of what to do and informed me to contact customer care only. Hence, i am unable to reach and raise my query to anyone in the bank for the purpose of resolution of my said problem so as to get my fastag delivered to me. I showed my faith in this bank but i didn’t expect such kind of poor service and harassment/fraud from bank. I am a regular traveller through tolls and require my fastag urgently, hence i applied for it, but icici bank has done such a wrong deed to me and i am feeling helpless of what to do.

I have applied for the fast-tag from icici bank fastag portal. I have already paid all the charged but i didn't get any response from icici. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarifies the current status of fastag....

Booked a bus ticket in imobile app and canceled in 15 minutes, realised that travelling date is wrong. Icici cancellation policy says that you won't get any refund on the tickets cancelled on travelling date. I agree, if the ticket was booked few days before and cancelled at last minute.in my case, i wrongly booked to the current date and no refunds is not fair. Definitely, icici to revisit their cancellation policy.

Some one is calling to my friend and said your friend 's name is this.. Took loan from our branch and now her phn switched off while my friend asking his details told her i m from icici bank mumbai while no such loan i have taken from that branch.. Once my friend put off phn he repeatedly calling her and asked for my no and tell her you are a fraud supports to your fraud friend

Sir my name is sai kiran today morning i had received a msg: "txn of inr 620.00 done on acct xx458 on 20-dec-19. Info: vin*google s. Avbl bal:inr 4, 306.87. Call 18002662 for dispute or sms block 458 to [protected]"

For which i had not done any purchase and not subscribed anything sir

Amount got deducted sir i had not subscribed any thing please help me in refund of amount sir

Regards
Sai kiran
[protected]

I applied for ICICI Fastag last month. Today, 19/12 I received serial number assigned to my tag account number. But I am not able to register even I have tag account number. It keep on asking Customer ID which I did not receive yet.
There are 3 major questions I have -
1. How to register to ICICI Fastag?
2. When will I receive fastag?
3. Is ICICI Fastag Customer care number really working?
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