ICICI Bank Complaints & Reviews

Address: New Delhi, Delhi, 110059

Suddenly i got a call from credit card collection agent from icici bank credit card he told me that i have a pending bill amount of more than 3 lakhs for a credit card. I dont even know that i have a credit card in icici bank. They are totaly fraud and now they are calling me again and again for bill.

The credit card number given by them is [protected]

Previously all my details in account are difference except my pan card details all other details like address, phone number, email id are differnent and now i think they have updated my details in account.

I have mail several times to [protected]@icicibank.com but i dont get any reply. So plz resolve this issue as early as possible

Oct 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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H

Hari babu bobba

from Delhi, Delhi

Sep 17, 2019

My creditcard unblocked pls.online shoping is not eligible card due to i am incorectly details.

Reply

ICICI Bank Customer Care's response, Sep 17, 2019

Verified Support

Dear Hari babu bobba,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (809492_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Y

Yogendra Singh Naruka

from Delhi, Delhi

Sep 18, 2019

Dear sir I have send my friend amount but he rong TRANSFER. Rong acount number.
Beneficiary a/c:[protected]
Bank icici bank
IFC : 006887
Bank ref no.[protected]
Type IMPS
DATE: 9/4/2019 3:03:15 PM
AMOUNT : 7000
TRANSACTION ID: [protected]

Reply

ICICI Bank Customer Care's response, Sep 18, 2019

Verified Support

Dear Yogendra Singh Naruka,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (809492_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: , E-6, VIRAT APPARTMENT, OPP SHAKUNTAL BUNGALOWS, NEAR SATADHAR CROSS ROAD, , Ahmedabad City, Ahmedabad, Gujarat, 380061

Dear team,

I want to inform you that i have apply credit card application but from your said i received the text message my application unable to approve.

My cibil score is 834 why you reject my application and provide me the reason for that.

My salary is per month 50k+

My pan card no grcps6640p

Application no [protected]

I am using other bank credit card.

Regards
Niral shah
[protected]
[protected]@gmail.com

Oct 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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N

Nik477

from Mumbai, Maharashtra

Sep 17, 2019

Icici bank mail me at Friday 12:39 your laon amount has been credited in your saving account but still sunday i am not received my loan amount

Reply

ICICI Bank Customer Care's response, Sep 17, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (809493_11) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

B

Bhavani Shankar Purre

from Mumbai, Maharashtra

Sep 17, 2019

My name is Bhavani shankar and i'm holding a savings account in icici bank. i just saw today when i checked my account online, that three to four times i have been charged posdec chg of Rs 29.50 and 25.99 in September 19

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ICICI Bank Customer Care's response, Sep 17, 2019

Verified Support

Dear Bhavani Shankar Purre,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (809493_12) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

G

Guru Nandan

from Delhi, Delhi

Sep 17, 2019

I have requested housing loan from icici home finance limited after deducting documentation charges of rs3600 they told me to purchase stamp paper worth rs 1200. Now they have rejected the proposal and not even returned documenting Charges.

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Guru Nandan's reply, Sep 10, 2019

It's been a month by now icici hfl Ltd has not returned remaining cheques and legal documents also.

ICICI Bank Customer Care's response, Sep 17, 2019

Verified Support

Dear Guru Nandan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (809493_13) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 30-7-31, GOLLALA VEEDHI SURYANARAYANAPURAM, East Godavari, Andhra Pradesh, 533001

I was issued a card bearing number [protected]
It is not activated by the bank
I am not using it
Applied for cancellation of the card
They are charging for non operation and other dues and penalties which amounted for nearly 5000 rupees which seems atrocious and cheating
As my card is not activated
And i am not using it
Why should i pay the charges.

Baba

Oct 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Dehradun, Uttarakhand, 492001

My icici a/c has been debited with 700 rs/- and this is not the first time it's happening without any intimidation every month icici deduct some of the amount even if i maintain the minimum balance, i don't have the previous records with me where i've had 20000 rs/- and still the people deducted 700 rupees and sometimes 300 then sometimes 500, i just cannot regularly go to the bank to register the complaint or for queries i'm a student i study in a city far away from home that is why i opened my a/c in icici as i thought i could get good services but here without any service the amount keeps on deducting every month even if i maintain the balance, please check if it follows as per the RBI comply !

ICICI Bank customer support has been notified about the posted complaint.

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Address: ksingh, Noida., Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
It is to inform that that 40k n 26k on 8th september 2019 have been withdrawn by fraud ATM from my wife account while ICICI ATM was with us. In this regard, I have made a complaint at ICICI Customer Care no.[protected]on the 13th September 2019 vide ticket number SR[protected] and also submitted required documents at concerned ICICI bank, Sector 119, Noida.
Plz help us get return back my hard money.
Thanks
ksingh

Nov 5, 2019

Complaint marked as Resolved

Sir, Thanks for initiating efforts for solving this problem.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500072

I would like to bring your notice that 129 rs has been deducted yesterday from my account without my notice . I didn't do any such transaction . Its showing description as VSI/AMAZON STAN . PFA for more details. Please let me know whether it is a fraud transaction or something else.

Bank : ICICI
Date:15/09/2019
Ref NO:[protected]
Mobile Number attached to bank : [protected]

Oct 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Issue:- Demat account was wrongfully opened without consent and debited 825Rs from my account. I have never known about it existed till amount was illegally charged to me.

Raised a service request SR[protected], but it has been 20 days but still amount is not refunded into my account. I have been in touch with executive named SM Rangaswamy who seems incapable to resolve issue. He is forcing me to sign on Demat Account Closure Form (The very account opened without my consent).

ICICI has illegally opened DEMAT account and is forcing me to close it to hide their illegal malpractice.

ICICI Bank customer support has been notified about the posted complaint.

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A

anuj_etah

from Agra, Uttar Pradesh

Sep 19, 2019

Bank is not accepted demon of rs. 10 or 20, dmb mr, arif & cashier mr. Mohit told me you are closed your current accounrt in my branch because i am not taking small demon like 10 or 20 ruppes, so plz tall

anuj kumar jain
[protected]

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D

devil111

from New Delhi, Delhi

Sep 19, 2019

Hello sir,
I booked a phone redmi 7a at mi store but I cancelled the phone.mi store give me refund no[protected]
But my refund balance is not showing in my account.
Please do something.
I need my balance.

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Address: West Mambalam, Chennai, 600033

I have an advantage woman savings account with icici. And when i opened the account in the branch - chennai west mambalam, they confirmed that it does not have any minimum charges. But i have checked and found that they have charged minimum balance charges of 313, 264, 326, 385, 404 and 421 for which there was no notification. Not even an sms has been sent in this regard.
Could you please refund the above amounts. This is very unethical practice of deducting money from the account without any notification.

I would also not recommend anyone not to have any relationship with such an unethical bank unless such issues are taken care of.

Oct 17, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805982) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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P

[email protected]

from Haldwani, Uttarakhand

Sep 17, 2019

I want to know interest credited for financial year[protected] per bond for the above bonds for my showing in my income tax return.

These bonds we're issued when I was minor now being major I need the same

Please give interest amount

Reply

ICICI Bank Customer Care's response, Sep 17, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (805982_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,

Merko is executive ne whatsapp pe message bheja kisi raman manocha ke credit card se related. Fir merko 14th septembe 2019 jko call kiya. Isne pucha ki ankit manocha bol raha, maine apne naaam bataya ki main rajkumar bol raha, to merko dhamki dene laga ki terko do din mein pata lag jayega ki tu ankit bol raha ki rajkumar.

Icici walo tum aise kisi third party ki information leake karte ho, aur fir paglon ki tarha tumhare executive threat karte. Saari recording aur ye screen shot jo mere mana karne ke baad bhi whatsapp pe aaye, police aur nhrc ke pass jaunga.

Merko kisi third party ka detail bhejne ka matlab kya hai, ye illegal hai, aur uper se ye banda dhamki deraha merko.

Is executive ka number screenshot me mention hai, ab main tum sab ki complaint karunga.

Oct 17, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805992) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I

Itika Garg

from Noida, Uttar Pradesh

Sep 17, 2019

Please refund my amount

Transaction ID : SB498800

Transaction Date : 12 sept 2019

Transaction Description : MIN / payu bharti/[protected]/994130

Amount : 399

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Address: Madurai, Madurai, Tamil Nadu, 625016

Dear team,
I was resigned my job on aug 27 2019, after 7 days i received the eps form acknowledgement mail but pf form acknowledgement not received, same get a clarification from helpdesk team pf with drawing form not received but 28th aug i was send pf a long eps form but he told only received for eps form, as per bank provided the format 3 pages 1 page eps with drawing form 2 and 3 pf form. How it's possible for only received the eps. Kindly clarify same attached the already send the form scan images. My emp no 209211. My working period 01 sep 2010 to aug 27 2019.

Oct 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805999) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On 15th sept'19, i saw a unauthorized debit transaction of rs 2000/- from my newly opened savings bank a/c with following remark - "dr tran for funding a/c[protected]".

When i called icici customer care, they told me that it could have happened due to installation of imobile app on the same day. I really could not understand, how its possible just by installing the app such things can happen. Its clearly a fraud case with icici banks consent as imobile app is icici's product and there are hundreds of such complaint over the internet against icici bank.

@icici bank - are you guys really doing something about this? Please refund this amount and ensure that it does not happen again. By doing such thing, you guys will loose people trust. I would personally not recommend anybody to go for icici bank.

Waiting for your reply and my money back.

Oct 18, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Rx 6 c301 Surya Milan chs midc, Thane, Maharashtra, 421203

Dear sir,

I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

Regards
Girish n sawant
Contact number [protected]

May 4, 2025

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Army hospital delhi cantt 10, New Delhi, Delhi, 110010

Website: [email protected]

I am indian army person i applied 300000 rs pessonal loan at icici bank sadar bazar delhi cantt in my account they credit only 296000 rs without information they 4000 rs diducted from my account as a loan insurance,
I'm not interested to tak that insurance,
I need mony please help me to refund my money
I ever grateful to you
My contact no [protected], [protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2019

ICICI Bank Customer Care's response Dear Kapil mangnale,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sep 20, 2019

Updated by Kapil mangnale Icici customer given me insurance without my permission and amount deducted from my bank account
When I'm asking detail so they not responding
Said to call customer care and I called to customer care they asking Bank NOC to cancel insurance policy bank Not giving that please help and refund my money

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Address: 69 b, 3rd street,, 600116

Hi

I have not registed any demat account in my icici bank account but they have active them itself and deducting amount from my account. As i have contacted customer care over phone they were told to contact any branch. Please help me get money back. As i'm requesting to deactive demat account.

Contact number : [protected]

Account number :[protected]

Oct 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2019

ICICI Bank Customer Care's response Dear Subash Moorthy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Pune, Maharashtra

Rs 1699 has been deducted from my debit account without my permission against the protection of credit card without myconsent.
Even i have not used credit card. And i dont want to use as well
So please revert the transaction and credit the amount to my debit card account. If i am not getting the money back to my account then i will go for complaint again one assist.
Date of incident: 13/09/2019
Icici credit card no. Xx6009

Oct 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797845) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir/madam,

My name is ashishkumar patel having icici hpcl american express credit card.

I received message from icici bank in june month that you will get rs 500 book my show voucher on completing 4 or more transactions of rs 500 and above.

It is clearly mentioned that the customer who received communication from icici bank is eligible for the offer. Need to complete 4 transactions of rs 500 and above. The same way i received book my show voucher of april & may month also.

I had already completed 4 transaction of rs 500 in june month and deadline of receiving voucher i. E. 31st august already passed. But i have not still received book my show voucher.

I have attached screenshot for your reference. After that icici bank is demanding for proof of mail that i have not received.

This way icici bank is doing cheating with customers after providing proof also.

Regards

Ashishkumar patel.

Oct 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 13, 2019

Updated by ashish0470 My registered mobile number with ICICI Bank is [protected].

Verified Support

Sep 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797852) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Door No: 6-6-51-9/3A, Sramika Nagar, Chinagantyada, Gajuwaka, Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530026

23/08/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.167.11

24/08/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.0.09

11/09/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.412.91

11/09/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.717.91

Here the above transactions, my amount was deducted from my icici bank account. I dont know why it was deducted from my account.
I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges.
Then i was contacted with icici customer care they are not given proper details regarding this deductions.

I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Kindly do the needfull.

Regards,

Kasireddi phaneendra
Emai: phani. [protected]@gmail.com

Oct 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 635109

Very worst customer service ever, from past 4 months i have called many times and every time they use to say the same answer, "your refund is approved and will be credited in 7 working days", but not resolved, if i ask them to connect to higher person for escalations they just puts on hold and never recover even after 30 to 40 mins, please don't cheat your customers and loot their money.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797867) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 18, 2019

Updated by Sugendran Rajendran I couldnt see the contact mail I'd provided in your comments, It shows me like
"[protected]@icicibank.com", how will I find the correct mail I'd to send my issues

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Address: 560008

Dear sir/madam,

On a scrutiny of my bureau report, i observe that this account has been reported with over due of 1264rs status in the repayment history track record. This seems to be hindering my prospects of availing fresh credits and hence, i would like to know what needs to be done to update the account status as its not belongs to us. I need your assistance to resolve this issue in bureau and thus become loan eligible....

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I am ex - employee of icici bank, emp id-235225
I received mail from settlement team that my clearance is pending due to jewel loan issue.
My last working day was 5th august, do the bank realise this after 1month of discontinuation of service.
Before my last working day i handed over all keys and responsibilities as per process. The dbm taking over charge has seen and tallied.
So in case of any issue whatsoever the person holding key is liable not one who is not there in system.
I need an answer as to why my clearance is pending because of this.

Oct 14, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

ICICI Bank Customer Care's response Dear Mouchat,

We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

swami beby

from Mumbai, Maharashtra

Sep 13, 2019

I need my pf amount pz kindly help me I don't know my pf number have can I withdraw my pf amount iam joining date 15/12/2018 in Bengaluru hope Param

Thank you
Name swamy c
My emp I'd =404923
SO CA

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 447

fraud credit card

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credit card application unable to approve application no 19091107134

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cheating of credit card

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complaint regarding amount debited

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fraud cash withdrawal through atm from icici account.

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unauthorized transaction on my account

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open demat account without asking and charged 825rs

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minimum balance deducted

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threat on the call and leaked an information about the third party

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pf settlement issue emp no 209211

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unauthorized transaction from new savings a/c with remark - "dr tran for funding a/c 141725007550"

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credit card shows high credit in cibil

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without information 4000 amount deduction and insurance given

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dp chgs till sep 18

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regarding amount deducted without my permission against the protection of credit card

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bookmyshow voucher related offer

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icici bank nach_ad_rtn_chrg~bajajfin, is deducted from amount my account.

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icici fastag refund issues

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personal loan - lpbng00001817066personal loan - lpbng00001817066 wrongly captured on my cibil

pending clearance

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