Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 447

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajat Nitesh Bhandari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3189238

Address:Khargone, Madhya Pradesh, 451001

My debit card has been blocked for online transaction and showed me below message:

"for security reasons your mastercard® securecode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at mastercard securecode merchants.

To unblock your card/login, please contact icici bank customer care.

To complete...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VarunGJ
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unblock debit card for online transactions (unable to call since in japan)

Address:560100

I am in japan for 3 months biz. Trip but i can see my card has been blocked & i am unable todo the online txn using grid in my card. My main problem is i have todo txn urgently and due to in tokyo i can not use the registered mobile because of international roaming and can not even call. Can someone help, since i have debit card with me & also have japan mob no. So please help to resolve at the earliest. I tried calling customer care from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji R Nagarajan
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi payment is not working - not able send money to another account

Address:621305

Not able to do upi transaction through icici bank account.
This issue is coming in all the payment application. Example, google pay, phone pe app. Please do the needful asap.
Always payment get failed.
Got below error message -
Try another bank account or call your bank.
I went to icici bank branch. But no proper response from them

Acc number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Deepj
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sr622709556 dated 14, july/2019

Address:h.no.152,Tower Enclave, Phase-2, Jalandhar, Punjab, 144003

Tickets were booked on makemytrip.com amounting rs. 893/-, which were not finalized by makemytrip. To claim refund from makemytrip, the available no. [protected] was dialed, as customer care number available on website. The call was attended by a person, who asked to download the app-"anydesk remote control" to claim refund of tickets. The information & card number was enter on the the said app and received otp. During talk with said person,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aapdas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit payment made on 31.05.2019 but still appearing cibil

Address:600017

I have made the all the pending payment towards my icici bank credit card ending with 8009 for rs 16700 thru net banking on 31.05.2019 but still its appearing in cibil as open inactive.

I have made the above full payment of rs 16700 post taking confirmation from credit mantra as pending amount is rs 16693 but i have made entire payment of rs 16700 but still its appearing in cibil as open inactive

Pleases clear...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrashekar Patil
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm transaction by unknown person

Address:No 3453, 1st F Cross,, RPC Layout, Vijaynagar, 560040

Dear sir,

I am really shocked by seeing sms from icici bank, as i was travelling to amirtsar this morning (10th august 2019). I called customer care and given the compliant but i am not sure this will be solved. I don't how come any person can withdraw cash without atm. Atm card is with me and the transaction is in bangalore which customer care person was telling.in amirtsar i wanted to go bank and give compliant personally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daffrin Jeyapraba
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding posdec chg

Address:Mysore Infosys Branch, Mysore, Karnataka, 570018

My name is daffrin jeyapraba and am having salary account in icici bank for past 3 years. Never have i ever experienced something called posdec chg before. They have charged exactly 38 times of rs29.50 (Rs1121 in total) though i dont use any other atm machines other than icici bank atm machines. For the same date itself they have charged so many times. When i reached out to the bank directly, they are saying they are not responsible for these...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikram Mohun
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nach_ad_rtn_chrg~bajajfin - unnecessary amount deducted from my icici bank account

Address:hyderabad, Rangareddy, Andhra Pradesh, 500072

Amount of rs 413 on 15.07.2019, rs 86.95 on 20.07.2019, rs 336.16 on 06.08.2019 and rs 318.04 on 06.08.2019 deducted from my icici bank account without my permission. My bajaj consumer is completed by unnecessary charges are being deducted from my account. There is no response from bajaj finserv. Please return back my amount to my icici bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajeyseth
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical marketing practice for loan

Address:Jabalpur, Madhya Pradesh

Dear sir,
I had applied for rs 2000000 personal loan in may 2019. I kept the loan sanction on hold as told to icici bank rohini employees dealing with my case - ms shivani and ms nisha on tele no [protected] as i was told that i cannot foreclose the loan before 12 months without paying 5 % penalty.

On 30 may or 31 may i got a call from an icici executive saying that the month end target had to be met and offered me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navneet Chanan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mastercard online transaction is got blocked

Address:Marriott suites pune 81 mundhwa koregaon park annex, 411036

Dear sir/mam,

My mastercard secure code has been blocked due to repeated entry of invalid data. Even on calling the icici customer care it was not been resolved. My debit card details was filled. But, still the problem was not solved. I am not able to do any online transaction. So, kindly resolve this issue asap.

Thank you,

Regards,
Navnita...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deblina Bandopadhyay
from Mumbai, Maharashtra
Report
Copy

void amount refund has not received

Hello,
On 31st july 2019 amount 3153 has deducted from my account at a restaurant for wrongly generated bill.
But soon the manager made a void sale against the amount and provided me the receipt.
It's been 7 days i haven't received the refund yet.
Please help me to get my refund back to my account as soon as possible.
I have attached the sale and void sale slip below....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manid70
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank my savings account is lien marked due to neft name difference

Address:Chennai, Tamil Nadu

Hi team
My parents has sent me rs60000 to my icici bank account. Due neft name mismatch my account is marked as lien. It's a legitimate payment made by parents. I tried to reach via email but not getting proper response. Could you please help me to remove the lien on my amount.

I have visited icici branch and submitted a service request sr[protected].
I am unable to track the status. Mobile banking is also not working.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharanya K S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting for help

Address:Bangalore, Karnataka

I went to an axis bank atm for withdrawing money i inserted card entered password, amount then it connects server and then yes command at that time power went off that machine was worked with inverter and the power didn't come i was waited more than 1 hour. But i did not get the money but in my account money debited please check my problem and please refund my money to my account asap!!
The atm is axis bank atm machine chelikere and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satya Narayan Panigrahi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card dues noc

I paid my last due of my credit card on this 4th august and that was my last emi for the credit card i owned earlier and later closed by bank. I was told to pay the remaining amount in 5 emis and it's all done on 4th august but however i am unable to get a noc until today. I have to take a bike for dad and my loan is not getting passed because of low rating. The other bank is asking for noc and am unable to get it. It's my dad's birthday...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Birsingh1007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

application submitted to update international phone number

Hello,

I am using icicibank since last 10 years. Last week i sent application to icici bank to update my international mobile number but so far it's not been updated. There policy to update international phone number through atm doesn't work. Please make it more user friendly. My old phone number is not working. Currently am unable to access otp and my debit card is locked and i am travelling out of country. Please update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Marwadi patty branch,MD's building jorhat, Jorhat, Assam, 785001

I am a person currently residing in jorhat assam. I am observing that the employees of icici bank marwadi patty jorhat have to work till 9 pm and most of the time is 8:30 pm and they report at 8:30 am in the morning. The female employees too work till 8:30 to 9 pm. As per legal law no person can work more then 9 hours and if they are working they have to be payed more but this is not happening here. They have been bound to work for 12 hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saiffirst
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs deducted twice

Address:201301

Hi,
I have a loan from IDFC Bank and repayment mode is auto debit from my ICICI bank account on 5th of every month.
This month unfortunately my account was unable to maintain sufficient balance required for auto debit on the above said that. And the ECS return cost me Rs.413. I paid the EMI on very next day But my account showing two transaction for ECS return. My account was charged twice for ECS return.
I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Veera Govada
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my savings account is lien marked due to neft name difference

Address:RR nagar, 560098

Hi team
I made a money transfer to my indian icici bank account. Due neft name mismatch my account is marked as lien. It's a legitimate payment made by me. However i'm in uk currently and can't visit branch. I tried to reach via email but not getting proper response. Could you please help me with procedure to remove the lien on my amount. Please find my contact details below.

Mail i'd: [protected]@gmail.com
Phone:...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pawankarkoti
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pos/ecs charges

Address:Dehradun, Uttarakhand, 248001

I have my salary a/c in icici bank ltd as i'm an employee ihave been continuously charged from 1 feb 2019 to 7 august 2019 regularly and exact amount till date which is 2498.66 please resolve... And revert these unlikely charges made in my account which is without any consent being deducted. Please provide assistance on this as this has been really annoying...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohanrajq
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card returned not delivered

I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy